Expedia Group

• Partner with product teams to clarify business problems, define success metrics, and translate ambiguous questions into structured analytical plans. • Design, run, and analyze experiments (A/B tests, pre/post, quasi-experimental reads) to measure impact, quantify trade-offs, and guide iteration. • Perform deep-dive product analysis (funnels, cohorts, segmentation, sizing) to uncover drivers of performance and identify opportunities for growth and customer experience improvements. • Build reliable datasets and dashboards using SQL and modern BI tools, enabling self-serve product performance monitoring across platforms (web, app, partner). • Apply solid statistical thinking (probability, sampling, inference, regression) to ensure reads are robust, distinguish signal from noise, and clearly communicate caveats. • Use Python/R (or similar) to prototype models and advanced analyses when needed (e.g., regression, clustering, simple prediction) and to automate recurring analytics workflows. • Tell clear, compelling stories that move stakeholders from insight to action—framing context, methods, results, and recommendations for both technical and non-technical audiences. • Champion data quality and reproducibility by following best practices for data validation, query performance, version control, and documentation. • Collaborate and upskill others by seeking peer review, sharing best practices, and providing light mentorship to more junior analysts or data scientists.

• Onboard, develop and maintain a high-quality portfolio of hotel products • Build and maintain strong relationships with hotel partners • Assist in developing account plans, proposals, and business cases • Secure seasonal deals and promotions • Research competitors, markets, and customer industries

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Associate Account Manager – Costa Rica Travel Partnerships and Advertising helps partners, including hotels, vacation rentals, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply and our leading advertising and travel media network. Introduction to the Team: The Associate Account Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base. The Associate Account Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace. The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group’s full breadth of global traveler demand. In this role, you will: - Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace) - Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion - Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs - Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts - Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of: - Unique market insights (partner reports, competitive data, key performance drivers) - In-house revenue management tools (Rev+) - Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers) - Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities - Self-service tools (Expedia Partner Central) - Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) - Guide and support Hotel Partners to deliver the best traveler experience - Promote self-service - Conduct regular self-learning to improve skills - Quarterly travel for partner visits Experience and qualifications: - 0-2 years of experience in account management, partner/client success, consultative sales, or related field - Proficient in Spanish and English language skills - Passionate about travel - Work independently and collaboratively with a diverse team - Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making - Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team - Continue to follow up when facing testing situations. - Present ideas and directives clearly and persuasively - Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs. - Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group - Possess a growth mindset, consistently using feedback to improve in role - Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style - Drive for results Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. .

• Generating sales leads. • Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents. • Managing incoming calls. • Collecting and digitizing data such as invoices, canceled bills, client information, and financial statements. • Maintaining a detailed and organized storage system to ensure data entries are complete and accurate. • Establishing data entry standards by continually updating filing systems to improve data quality. • Building good relationships with customers. • Resolving complaints and following up on resolutions. • Adhering to best data management practices and maintaining a high standard of accuracy and efficiency. • Identifying customers' needs. • Meeting sales objectives. • Following procedures and policies.

• Grows a segment of the portfolio of accounts by managing them directly or contributing to deepening those partnerships. • Analyzes business and operational performance to find opportunities for optimization. • Handles service delivery for active accounts. • Ensures execution of account strategies and shares best practices across teams and regions.

• Develop and maintain a high-quality portfolio of hotel and property products • Maximize production potential in the marketplace • Ensure partner hotels’ products are optimized on Expedia Group sites • Promote hotel partners’ engagement with Expedia Group's tools and insights • Collaborate with internal stakeholders to execute business initiatives

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Compliance Manager In this role, you will: Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards. Support and advise business partners with SOX audit findings, internal operational/compliance audits, and internal/external risk assessments. Support SOX control deficiency assessments and remediation efforts by working directly with control owners to perform impact analysis and control design/operation remediation. Collaborate with internal IT and business stakeholders to identify financial and regulatory risks and develop mitigating control procedures for future state processes and system implementations. Support control environment improvements efforts by identifying opportunities for control efficiencies, process automation, and control consolidation. Track and effectively communicate project and responsibility status with controllership and stakeholder teams. Prepare executive presentation materials. Lead and perform business and technology process risk assessments for top priority areas. Drive compliance excellence for Expedia Group including compliance with company’s policies, external regulations, and established risk management processes. May telecommute. Experience and qualifications: Employer will accept a Bachelor's degree in Accounting, Business Administration, Finance, or related field, followed by 5 years of progressive, post-baccalaureate experience in job offered or in a compliance-related occupation. Position requires: 1. IT General Controls such as Logical Access, Change Management, IT Operations, or Program Development/SDLC; 2. Data governance including frameworks, policies, third-party data risks, and data security and protection; 3. Data privacy compliance including GDPR, CCPA, HIPAA, and other regulations; 4. Developing full project plans, defining timeframe, and prioritizing tasks to achieve project milestones and deliver intended objectives across multiple projects; 5. Enterprise Risk Management frameworks such as ISO 31000 or COSO; 6. Control frameworks such as COBIT or NIST; 7. Understanding of U.S. PCAOB standards and control deficiency evaluation frameworks; 8. Understanding of laws and regulations such as SOX, GDPR, HIPAA, FCPA, PCI-DSS; 9. Understanding of electronic workpapers or GRC and Audit Management systems; 10. Understanding of IAA framework and IT control framework; 11. Risk management principles; 12. Remediation plan development and risk mitigation strategies; 13. Proficiency in tools like Confluence, SharePoint, or One Drive for document management and collaboration. - The total cash range for this position in Austin is $137,500 to $192,500/year. - Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. - Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. #LI-DNI The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

• Design and deliver innovative AI experiences that transform how travelers discover, plan, book, and engage throughout their journey • Develop visionary interaction models and prototypes for conversational, image, voice, and multimodal interfaces • Collaborate closely with data science, machine learning, and product teams to form effective user feedback loops • Lead workshops, design sprints, and cross-functional ideation sessions