Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary As part of the Solutions Executive - ServiceNow team, you will be responsible for ServiceNow services and products. The Solutions Executive is expected to enhance CDW ServiceNow's presence, market share, and revenue growth in the ServiceNow market. Specifically, you will support the sales team with full sales lifecycle management through strategic account planning, research, opportunity management, relationship-building, partnering with services teams and ServiceNow. Your experience enables you to quickly learn and embrace CDW ServiceNow's integrated sales approach, available sales tools, and solutions related to our Digital Velocity portfolio. What you will do: * Develop and execute successful sales strategies that expand and maintain CDW ServiceNow's customer base and achieve bookings, revenue, and gross profit targets. * Establish an understanding of CDW ServiceNow's capabilities, service offerings, value proposition, market positioning, selling strategy and process, as well as key differentiators. * Cultivate productive relationships with key personnel in current and targeted accounts, while building strong relationships with sales professionals at ServiceNow to identify opportunities and expand CDW's ServiceNow business. * Identify, qualify, and develop new opportunities. * Proactively coordinate with other CDW Digital Velocity resources to support identified opportunities. * Understand industry landscapes and follow trends that impact our clients and prospects. * Provide accurate sales pipeline updates and forecasts. What we expect of you: * Bachelor's degree and 3+ years of experience identifying opportunities and full lifecycle management for ServiceNow services and products. Or, 7+ years of experience identifying opportunities and full lifecycle management for ServiceNow services and products. * Ability to develop strategic plans with day-to-day execution. * Ability to take personal ownership of professional goals and achieve financial targets. * Strong ambition and sense of urgency. * Energetic networker and relationship-builder. * Ability to work with and effectively coordinate across extended internal teams and partners. * Professional written and verbal communication and interpersonal skills. * Ability to travel as needed for customer meetings and to develop/maintain partner relationships. Pay range: $75,000 - $99,000, depending on experience and skill set Uncapped commission subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials * CDW is committed to being an AI-fluent organization * We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. * We make technology work so people can do great things. * CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

• As a Senior ServiceNow Consultant on a contract basis, you will be a key contributor to the design, development, and implementation of ServiceNow solutions within a defined timeframe. • Collaborating with cross-functional teams, you will play a pivotal role in translating business requirements into efficient and scalable ServiceNow applications. • Lead the design and development of ServiceNow applications and modules to meet business needs during the contract period, ensuring high performance, security, and scalability. • Work closely with business analysts, project managers, and other stakeholders to gather and understand requirements, translating them into technical solutions on the ServiceNow platform within the defined project timeline. • Customize and configure ServiceNow modules, workflows, forms, and scripts to enhance system functionality and user experience within the contract period. • Develop and implement integrations between ServiceNow and other enterprise systems to ensure seamless data flow and process automation within the project timeframe. • Create comprehensive technical documentation for developed solutions, including design specifications, deployment guides, and user manuals, adhering to the project schedule. • Investigate and resolve complex issues related to ServiceNow configurations, integrations, and performance within the stipulated contract period. • Stay informed about the latest ServiceNow features, enhancements, and industry best practices, and incorporate them into development processes within the defined timeline.

Description de l'entreprise Dans le TOP10 des Sociétés de Conseil en Ingénierie en France, le Groupe SCALIAN intervient sur des activités de services en management de projets industriels, supply chain, architecture et développement de systèmes numériques embarqués, applicatifs de systèmes d'information et d'Intelligence artificielle dans des secteurs d’activité aussi variés que l’aéronautique, le spatial, l’automobile, le ferroviaire, les services, le luxe ou le retail etc. Créée en 1989, SCALIAN compte aujourd’hui plus de 5500 collaborateurs répartis dans 11 pays et 15 implantations en France pour un chiffre d’affaires de 550 millions d’euros. SCALIAN travaille pour des grands Groupes du CAC40 sur des projets en AT ou au forfait. Labellisée Great Place to Work, SCALIAN connait une croissance de 20% chaque année. Pourquoi SCALIAN ? - Parce que Scalian vous accompagne dans le développement de votre carrière : programme d'onboarding complet sur 1 an avec votre manager et votre RH, programmes de formation personnalisés, communautés techniques, événements internes - Parce que Scalian favorise la Qualité de Vie au Travail : certifications Great Place to Work® et Best Workplaces for Women, prime de cooptation, prime vacances, accord télétravail - Parce que Scalian développe une politique RSE concrète et ambitieuse : mobilité durable, actions environnementales, accord Handicap et mission handicap avec temps dédié Description du poste Lieu : Full remote (déplacements ponctuels à prévoir) Démarrage : Début mai 2026 Type de contrat : CDI Rémunération : 48 - 58K€ brut annuel, selon expérience Séniorité attendue : Minimum 5 ans d’expérience sur un poste similaire Dans le cadre d’un programme stratégique de transformation à l’échelle d’un grand groupe, nous recherchons un Process Owner / AMOA senior orienté ITSM & ServiceNow pour accompagner l’industrialisation et l’optimisation du support utilisateurs. 🎯 Votre mission Au cœur d’un programme structurant, vous intervenez sur des enjeux clés de pilotage, structuration et amélioration continue des processus ITSM. À ce titre, vous serez amené(e) à : - Structurer, formaliser et faire évoluer les processus ITSM (incidents, demandes, knowledge management) - Piloter la performance des services via des KPI / SLA - Identifier les axes d’amélioration et piloter les plans d’actions associés - Assurer le lien entre les équipes IT et les métiers - Coordonner les différents acteurs du programme et animer les instances - Contribuer à l’amélioration de l’expérience utilisateur et à la structuration du catalogue de services - Accompagner le changement (ateliers, communication, adoption) 🧩 Contexte de la mission - Programme de transformation autour de ServiceNow - Objectif : simplifier et industrialiser le support utilisateurs (IT & métiers) - Environnement : Agile hybride, avec une forte interaction métier - Enjeux majeurs : - Pilotage de la performance - Structuration des processus - Amélioration continue des services Qualifications 🛠️ Profil recherché - Expérience : 5 ans minimum - Expérience confirmée en Process Management ou AMOA - Excellente maîtrise des référentiels ITIL / ITSM - Bonne connaissance de ServiceNow (workflows, modules ITSM) - Capacité à piloter des processus transverses - Forte aptitude à la coordination et à la fédération d’acteurs - Expérience en conduite du changement 💡 Compétences clés - ITSM (niveau expert) : incidents, demandes, knowledge management - Pilotage de la performance (KPI, tableaux de bord) - Amélioration continue (analyse des irritants, plans d’actions) - Structuration des processus et du catalogue de services - Production de livrables (cadrage, logigrammes, supports) - Animation d’ateliers et coordination transverse Informations complémentaires #LI-LP2 - Contract type: CDI

• Lead the technical design, development, and implementation of ServiceNow solutions, with a focus on ITSM, ITOM, and SPM modules • Develop scripts, workflows, and integrations with external data sources • Provide expert guidance on ServiceNow development, scripting (JavaScript, AngularJS), and system architecture • Troubleshoot complex system integration and compatibility issues • Work with project teams, end-users, and leadership to understand business needs, define application requirements, and conduct demo reviews • Instruct, direct, and check the work of other developers on the team, and assist in creating user manuals and technical reports