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Program Manager II

Program ManagerProgram ManagerFull TimeRemoteLeadTeam 201-500

Location

Canada

Posted

112 days ago

Salary

C$100K - C$110K / year

Seniority

Lead

No structured requirement data.

Job Description

Program Manager II

Perceptyx

Role Description Are you a proven Program Manager ready to take on increasingly complex challenges and help organizations make work better for their employees? As a Program Manager II, you’ll lead sophisticated employee listening programs, manage engagements of increasing scope, and drive consistency across global accounts. You’ll leverage your program management expertise, problem-solving skills, and collaborative mindset to deliver high-quality, high-impact results that help customers turn insights into action. If you excel in a fast-paced environment, are passionate about continuous improvement, and take pride in delivering exceptional outcomes, we’d love to meet you. What You’ll Do - Program Execution: Manage and execute increasingly complex employee listening programs across multiple project methodologies. - Consultative Guidance: Gather business requirements and guide customers on Perceptyx’s best practices for optimal program design. - Risk Management: Proactively identify, analyze, and mitigate risks and dependencies to ensure timely, high-quality delivery. - Process Optimization: Optimize internal processes, demonstrating efficiency in managing timelines, deliverables, and customer interactions. - Cross-Functional Collaboration: Partner with Customer Success and Sales to identify expansion opportunities and ensure scope alignment. - Team Enablement: Mentor junior members of the team and contribute to internal documentation, best practices, and enablement initiatives. - Systems Management: Maintain organized program documentation and track timelines using Certinia, Gainsight, and other enterprise tools. Qualifications - Experience: 3 - 4+ years in program or project management within SaaS, consulting, or employee experience (EX); enterprise-level customer experience is highly preferred. - Education: Undergraduate degree preferred, or equivalent practical experience. - Project Mastery: Proven success managing multiple complex programs concurrently with high attention to detail. - Communication: Strong relationship-building, analytical, and communication skills. - Agility: Ability to balance independence with deep collaboration in a fast-moving, high-growth environment. - Tech-Savviness: Comfort navigating cross-functional tools and complex platform configurations. Compensation & Benefits - Salary Range: 100,000-110,000 CAD per year. Note: Final compensation is determined by factors including experience, geography, and skills. - Benefits: Comprehensive medical, dental, and vision insurance; RRSP matching; generous PTO and paid holidays; parental leave; and professional development budget. Our Interview Process & AI Transparency - Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience. - AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates. - Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.

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