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ANS

We are an award winning, multi-disciplinary engineering firm.

IT Architect

ArchitectArchitectFull TimeRemoteSeniorTeam 201-500Since 2005H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

49 days ago

Salary

$140K - $160K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglishAnsibleMacOSTerraform

Job Description

IT Architect

ANS

• Provide support for IT-related issues via phone, email, or in-person. • Troubleshoot and resolve hardware, software, and network problems. • Document and track all support requests using a ticketing system. • Install, configure, and update operating systems and applications. • Set up and maintain desktops, laptops, printers, and other peripherals. • Support Microsoft 365 applications (Outlook, Teams, OneDrive, etc.). • Maintain IT asset inventory and perform basic system updates. • Follow company IT policies and security best practices. • Assist users with troubleshooting Engineering specific software

Job Requirements

  • Associate’s degree in IT, Computer Science, or related field (or equivalent experience or certificates).
  • 3-6 years of IT support experience
  • Understanding of Windows and macOS operating systems.
  • Experience with Microsoft 365, Active Directory, and networking concepts.
  • Experience with remote desktop tools and ticketing systems.
  • Self-motivated and self-managed
  • Ability to learn IT support for Engineering specific software
  • NICE TO HAVE
  • PowerShell, Ansible, Terraform scripting
  • Familiarity with endpoint security tools and basic troubleshooting.

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