Private Label Staff

• Develop and maintain relationships with commercial clients and prospective customers • Identify new business opportunities through networking, prospecting, referrals, and outbound outreach • Present and sell managed services solutions including IT support, cloud services, cybersecurity, infrastructure, networking, and related technologies • Conduct discovery meetings to understand client pain points, business objectives, and technology needs • Create proposals, pricing, and service agreements tailored to client requirements • Manage the full sales cycle from lead generation through close • Collaborate with internal technical and operations teams to ensure successful solution delivery and client satisfaction • Maintain accurate pipeline activity, forecasts, and client information within CRM systems • Meet or exceed monthly and quarterly sales goals • Stay current on industry trends, technology solutions, and competitor offerings

• Review, draft, negotiate, and manage contracts including NDAs, teaming agreements, subcontract agreements, vendor agreements, reseller agreements, SOWs, task orders, and managed services agreements. • Support Federal contracting activities involving GWACs, IDIQs, GSA Schedules, NASA SEWP, NITAAC, CIO-SP, and related procurement vehicles. • Maintain contract repositories, reporting requirements, renewals, modifications, and compliance documentation. • Partner with sales, finance, operations, and leadership teams to evaluate risk, ensure compliance, and support pursuit activities. • Provide guidance on contract terms, customer commitments, flow-down clauses, and delivery obligations while supporting business growth and operational success.

• Manage the overall delivery of managed services to commercial clients • Serve as the primary point of contact for client escalations, service reviews, and operational communication • Ensure service level agreements (SLAs) and performance metrics are consistently achieved • Coordinate with engineering, support, project management, and leadership teams to ensure successful service delivery • Lead recurring client meetings, including business reviews and operational updates • Monitor ticket trends, client satisfaction, and service performance to identify areas for improvement • Drive process improvements and operational efficiencies across service delivery functions • Assist with onboarding new clients and transitioning services into support operations • Manage escalations and work proactively to resolve client concerns • Maintain documentation related to client environments, processes, and service standards • Support account growth by identifying opportunities for additional services and solutions

• Review, draft, negotiate, and manage contracts including NDAs, teaming agreements, subcontract agreements, vendor agreements, reseller agreements, SOWs, task orders, and managed services agreements. • Support Federal contracting activities involving GWACs, IDIQs, GSA Schedules, NASA SEWP, NITAAC, CIO-SP, and related procurement vehicles. • Maintain contract repositories, reporting requirements, renewals, modifications, and compliance documentation. • Partner with sales, finance, operations, and leadership teams to evaluate risk, ensure compliance, and support pursuit activities. • Provide guidance on contract terms, customer commitments, flow-down clauses, and delivery obligations while supporting business growth and operational success.

Role Description We are seeking a motivated and driven Account Executive with experience supporting both Federal and commercial customers. This individual will be responsible for driving strategic sales initiatives across infrastructure solutions, managed services, cloud managed services, and professional services offerings. The role will focus on both new business acquisition and growing existing customer relationships within Federal agencies and commercial organizations. - Maintain a high level of customer engagement, professionalism, accountability, and responsiveness - Develop account strategies that align customer business needs with company solutions and services capabilities - Negotiate and close complex opportunities across both Federal and commercial accounts - Manage multiple concurrent sales cycles while maintaining accurate forecasting, CRM activity, and pipeline management - Work closely with engineering, pre-sales, leadership, and delivery teams to develop customer solutions and support sales initiatives - Demonstrate a strong understanding of VAR solutions, infrastructure technologies, managed services, cloud solutions, cybersecurity offerings, and professional services capabilities - Build and maintain relationships with key OEMs, distributors, vendors, and strategic partners including Cisco and other leading infrastructure providers - Identify and develop attached services opportunities tied to hardware, software, cloud, and infrastructure solutions - Drive new business acquisition while expanding existing customer relationships across infrastructure, managed services, cloud managed services, and professional services offerings - Develop and maintain a pipeline of Federal and commercial business opportunities through direct customer engagement, vendor relationships, OEM partnerships, and strategic partner alignment Qualifications - Experience supporting both Federal and commercial customers preferred - Bachelor’s degree or equivalent experience with 3+ years of successful sales experience within a VAR, technology reseller, systems integrator, or managed services environment - Excited about helping grow and scale a fast-moving technology solutions business - Highly motivated self-starter with strong accountability, organization, and follow-through - Excellent communication, presentation, negotiation, and relationship management skills - Experience building relationships with OEMs, distributors, vendors, and strategic partners - Strong understanding of attached services opportunities tied to infrastructure, cloud, and managed services sales - Demonstrated success generating new business opportunities and growing existing customer accounts - Proven ability to manage complex sales cycles from prospecting through close - Cisco sales background or experience working within a VAR environment strongly preferred - Strong background selling infrastructure solutions, managed services, cloud managed services, professional services, or related technology solutions Requirements - Familiarity with value selling methodologies - Resourceful and well organized with superior attention to detail - Self-starter attitude with the ability to work in a dynamic, predominantly remote environment Physical Requirements - Must be able to work in an office environment - Prolonged periods of sitting at a desk and working on a computer Company Description We are an equal opportunity employer committed to fostering an inclusive and innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, age, sex, national origin, sexual orientation, marital status, disability, gender identity, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Role Description We are seeking a Contracts & Compliance Manager to lead and strengthen contracts and compliance operations across a fast-moving technology solutions, reseller, systems integration, and managed services environment supporting both Federal and commercial customers. This role will oversee contract review, negotiation, organization, tracking, and compliance management while helping establish scalable processes that support operational efficiency, accountability, and long-term growth. The ideal candidate will bring experience supporting both Federal and commercial contracting environments, including: - Contract administration - Compliance operations - Process improvement - Documentation management This person should be a self-starter who is excited by the challenge of: - Evaluating existing processes - Organizing contract and compliance records - Improving structure - Taking ownership of a growing function This role will work closely with: - Leadership - Sales - Proposals - Finance - Operations - Delivery teams - Vendors - Subcontractors - OEMs - Distributors - Contract vehicle owners The right candidate will be highly organized, detail-oriented, commercially aware, and motivated to help build scalable operations that evolve with the company. Responsibilities - Provide practical and business-focused contract and compliance guidance to internal stakeholders while protecting the company and supporting growth. - Support internal audits, compliance reviews, reporting obligations, and documentation requests across both Federal and commercial operations. - Partner with leadership, sales, finance, operations, and delivery teams to ensure contracts and compliance requirements support business growth and operational success. - Create and maintain contract trackers, renewal calendars, compliance matrices, reporting schedules, and risk summaries to provide leadership visibility into contract and compliance status. - Evaluate current processes, identify gaps or inefficiencies, and implement scalable solutions that improve accountability, organization, and execution. - Support Federal contracting activities involving GWACs, IDIQs, GSA Schedules, NASA SEWP, NIH NITAAC, CIO-SP, BPAs, task orders, and other procurement vehicles while also supporting commercial customer and vendor agreements. - Manage compliance tracking, reporting obligations, renewals, contract modifications, flow-down clauses, and customer commitments across both Federal and commercial business operations. - Develop and improve scalable compliance processes, contract governance procedures, approval workflows, document control procedures, reporting schedules, and internal operating procedures. - Rebuild and organize the company’s contract and compliance repository, ensuring files, agreements, renewals, reporting documentation, and compliance records are accurate, organized, maintained, and accessible. - Review, draft, redline, negotiate, organize, and manage Federal and commercial contracts and related documents including NDAs, teaming agreements, subcontractor agreements, vendor agreements, reseller agreements, customer agreements, purchase orders, task orders, amendments, SOWs, and managed services agreements. Qualifications - Experience managing both Federal and commercial contracts, compliance processes, and contract administration. - Bachelor’s degree and/or 5+ years of experience in contracts management, compliance management, contract administration, or a related field. - Excellent written and verbal communication skills with the ability to collaborate across leadership, finance, operations, vendors, partners, and customers. - Highly organized self-starter with strong accountability, process improvement, documentation management, and problem-solving skills. - Ability to rebuild, organize, and scale contract and compliance processes within a growing environment. - Experience supporting Federal procurement vehicles such as GSA Schedules, GWACs, IDIQs, BPAs, task orders, or similar public sector procurement vehicles preferred. - Strong understanding of compliance requirements, contract lifecycle management, reporting obligations, renewals, and operational risk. - Experience supporting a technology reseller, systems integrator, managed services provider, or technology-driven organization preferred. - Experience reviewing, drafting, redlining, negotiating, and managing customer agreements, vendor agreements, subcontractor agreements, NDAs, SOWs, reseller agreements, and service agreements. Work Authorization / Security Clearance Requirements - The ability to obtain a security clearance may be required for this role. Great to Have - PMP certification or Certified Schedules Contracts Manager a plus. - Ability to teach or train small groups. - Advanced level of Microsoft Excel. Physical Requirements - Must be able to work in an office environment. - Prolonged periods of sitting at a desk and working on a computer. We are an equal opportunity employer committed to fostering an inclusive and innovative environment. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, age, sex, national origin, sexual orientation, marital status, disability, gender identity, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Role Description We are seeking a Contracts & Compliance Manager to lead and strengthen contracts and compliance operations across a fast-moving technology solutions, reseller, systems integration, and managed services environment supporting both Federal and commercial customers. This role will oversee contract review, negotiation, organization, tracking, and compliance management while helping establish scalable processes that support operational efficiency, accountability, and long-term growth. The ideal candidate will bring experience supporting both Federal and commercial contracting environments, including: - Contract administration - Compliance operations - Process improvement - Documentation management This person should be a self-starter who is excited by the challenge of: - Evaluating existing processes - Organizing contract and compliance records - Improving structure - Taking ownership of a growing function This role will work closely with: - Leadership - Sales - Proposals - Finance - Operations - Delivery teams - Vendors - Subcontractors - OEMs - Distributors - Contract vehicle owners The right candidate will be highly organized, detail-oriented, commercially aware, and motivated to help build scalable operations that evolve with the company. Responsibilities - Provide practical and business-focused contract and compliance guidance to internal stakeholders while protecting the company and supporting growth - Support internal audits, compliance reviews, reporting obligations, and documentation requests across both Federal and commercial operations - Partner with leadership, sales, finance, operations, and delivery teams to ensure contracts and compliance requirements support business growth and operational success - Create and maintain contract trackers, renewal calendars, compliance matrices, reporting schedules, and risk summaries to provide leadership visibility into contract and compliance status - Evaluate current processes, identify gaps or inefficiencies, and implement scalable solutions that improve accountability, organization, and execution - Support Federal contracting activities involving GWACs, IDIQs, GSA Schedules, NASA SEWP, NIH NITAAC, CIO-SP, BPAs, task orders, and other procurement vehicles while also supporting commercial customer and vendor agreements - Manage compliance tracking, reporting obligations, renewals, contract modifications, flow-down clauses, and customer commitments across both Federal and commercial business operations - Develop and improve scalable compliance processes, contract governance procedures, approval workflows, document control procedures, reporting schedules, and internal operating procedures - Rebuild and organize the company’s contract and compliance repository, ensuring files, agreements, renewals, reporting documentation, and compliance records are accurate, organized, maintained, and accessible - Review, draft, redline, negotiate, organize, and manage Federal and commercial contracts and related documents including NDAs, teaming agreements, subcontractor agreements, vendor agreements, reseller agreements, customer agreements, purchase orders, task orders, amendments, SOWs, and managed services agreements Requirements - Experience managing both Federal and commercial contracts, compliance processes, and contract administration - Bachelor’s degree and/or 5+ years of experience in contracts management, compliance management, contract administration, or a related field - Excellent written and verbal communication skills with the ability to collaborate across leadership, finance, operations, vendors, partners, and customers - Highly organized self-starter with strong accountability, process improvement, documentation management, and problem-solving skills - Ability to rebuild, organize, and scale contract and compliance processes within a growing environment - Experience supporting Federal procurement vehicles such as GSA Schedules, GWACs, IDIQs, BPAs, task orders, or similar public sector procurement vehicles preferred - Strong understanding of compliance requirements, contract lifecycle management, reporting obligations, renewals, and operational risk - Experience supporting a technology reseller, systems integrator, managed services provider, or technology-driven organization preferred - Experience reviewing, drafting, redlining, negotiating, and managing customer agreements, vendor agreements, subcontractor agreements, NDAs, SOWs, reseller agreements, and service agreements Work Authorization / Security Clearance Requirements - The ability to obtain a security clearance may be required for this role Great to Have - PMP certification or Certified Schedules Contracts Manager a plus - Ability to teach or train small groups - Advanced level of Microsoft Excel Physical Requirements - Must be able to work in an office environment - Prolonged periods of sitting at a desk and working on a computer

• Review, draft, negotiate, and manage contracts including NDAs, teaming agreements, subcontract agreements, vendor agreements, reseller agreements, SOWs, task orders, and managed services agreements. • Support Federal contracting activities involving GWACs, IDIQs, GSA Schedules, NASA SEWP, NITAAC, CIO-SP, and related procurement vehicles. • Maintain contract repositories, reporting requirements, renewals, modifications, and compliance documentation. • Partner with sales, finance, operations, and leadership teams to evaluate risk, ensure compliance, and support pursuit activities. • Provide guidance on contract terms, customer commitments, flow-down clauses, and delivery obligations while supporting business growth and operational success.

• Manage the overall delivery of managed services to commercial clients • Serve as the primary point of contact for client escalations, service reviews, and operational communication • Ensure service level agreements (SLAs) and performance metrics are consistently achieved • Coordinate with engineering, support, project management, and leadership teams to ensure successful service delivery • Lead recurring client meetings, including business reviews and operational updates • Monitor ticket trends, client satisfaction, and service performance to identify areas for improvement • Drive process improvements and operational efficiencies across service delivery functions • Assist with onboarding new clients and transitioning services into support operations • Manage escalations and work proactively to resolve client concerns • Maintain documentation related to client environments, processes, and service standards • Support account growth by identifying opportunities for additional services and solutions

• Develop and maintain relationships with commercial clients and prospective customers • Identify new business opportunities through networking, prospecting, referrals, and outbound outreach • Present and sell managed services solutions including IT support, cloud services, cybersecurity, infrastructure, networking, and related technologies • Conduct discovery meetings to understand client pain points, business objectives, and technology needs • Create proposals, pricing, and service agreements tailored to client requirements • Manage the full sales cycle from lead generation through close • Collaborate with internal technical and operations teams to ensure successful solution delivery and client satisfaction • Maintain accurate pipeline activity, forecasts, and client information within CRM systems • Meet or exceed monthly and quarterly sales goals • Stay current on industry trends, technology solutions, and competitor offerings