Data Analyst Department: Product Management Employment Type: Full Time Location: India - Resident (0008) Reporting To: Anna Robinson Description The Product Operations team within Vena’s Product & Technology organization plays a key role in enabling data-driven decision making across product strategy & roadmap execution, customer adoption, and day-to-day departmental operations. As part of our continued investment in operational excellence and data quality, we are seeking a Data Analyst to improve and maintain the quality, accuracy, and documentation of our data to support reliable reporting, product insights, and operational excellence. Key Responsibilities • Write and run refined SQL queries to check, clean, validate, and analyze data across multiple sources • Build, maintain and update Power BI dashboards and data quality reports • Identify data issues, inconsistencies, and root causes, and support solutions • Document key data sources, field definitions, transformations, and lineage • Support data governance practices, standards, and data quality monitoring • Contribute to workflows using DBT and Git to support version-controlled, well-structured data transformation processes • Partner with cross-functional teams to understand business questions and translate them into reliable datasets and reporting outputs. • Apply best practices for reliable, well-structured analytical datasets • Other duties, as assigned Skills, Knowledge and Expertise - Strong knowledge of SQL - Experience with Power BI or similar BI tools - Attention to detail with a strong focus on data accuracy and consistency - Familiarity with DBT and version control (Git) - Strong written and verbal communication - Analytical mindset with strong problem-solving capabilities. - Self-motivated with an eagerness to learn and adapt. - Ability to work independently while also collaborating with a team - Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies Base salary range 1,304,913 - 1,765,471 INR *Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

• Conduct deep-dive KPI investigations (churn, LTV, retention), recommending smarter budget allocation via SQL and advanced analytics • Lead and mentor 3-5 Brand Analysts, developing them from reporters into strategic P&L owners • Maintain holistic oversight of Acquisition, CRM, and Fraud/Risk ecosystem impacts • Bridge Business and Data Science teams, guiding ML features for churn/LTV/propensity models • Standardize analytical best practices for consistent, high-level strategic output • Act as brand health gatekeeper, ensuring balanced growth across all KPIs

• Design and maintain the logical data architecture for the master Technical Scoping Matrix (TSM). • Translate raw and disparate data extracts from multiple legacy network environments into a unified, standardized target-state data model. • Identify and resolve data anomalies, including duplicate hostnames, inconsistent naming conventions, and structural inconsistencies across datasets. • Detect and flag architectural blockers such as overlapping IP subnets and routing conflicts, enabling Network and Security Architects to take corrective actions. • Ensure that all output datasets are fully normalized, validated, and structurally aligned to serve as reliable input for automated configuration generation pipelines.

VMDR Data and Reporting Analyst Department: IT Employment Type: Fixed Term - Full Time Location: Home India Description The VMDR (Vulnerability Management, Detection & Response) Data & Reporting Analyst is responsible for providing accurate, timely, and actionable insights that support the organisation’s vulnerability and patching lifecycle. The role continuously monitors the state of VMDR activities, identifies failures or deviations, and collaborates closely with SecOps Patching Engineers to drive remediation and operational improvement. Key Responsibilities - Continuously monitor VMDR data across ServiceNow (SNOW), vulnerability scanners, patching tools, and operational dashboards. - Identify failures, delays, or anomalies in patch deployment, vulnerability remediation, or change execution. - Coordinate with SecOps Patching Engineers to validate issues, track progress, and ensure timely resolution. - Maintain real‑time visibility of the VMDR operational state, highlighting risks and bottlenecks. - Track and report on: - Mean Time to Remediate (MTTR) - SLA compliance across patching and vulnerability remediation - Risk trending across assets, business units, and technology stacks - Deployment success/failure rates - Change quality and adherence - Analyse patterns to identify recurring issues, systemic gaps, or areas requiring process improvement. - Provide insights that support prioritisation, risk reduction, and operational planning. - Produce structured daily, weekly, and monthly reports covering: - Patch deployment progress - Vulnerability remediation status - Compliance performance - Risk posture and trending - Focus areas for engineering and leadership - Develop and maintain dashboards in SNOW, Power BI, or equivalent tools to support real‑time decision‑making. - Ensure reports are accurate, consistent, and aligned with the VMDR service definition and governance model. - Work closely with SecOps, IT Operations, Product Teams, and Change Management to validate data and ensure alignment. - Present insights to technical and non‑technical audiences, including senior leadership. - Support governance forums, operational reviews, and risk committees with data‑driven insights. - Identify gaps in data quality, reporting processes, and tooling. - Recommend improvements to dashboards, data pipelines, and reporting templates. - Contribute to the maturity of the VMDR operating model by enhancing visibility, automation, and governance. - Bachelor’s degree in computer science, Information Security, or related field. - 4-6 years of experience in vulnerability management or cybersecurity. - Experience in IT change management, communications, or service governance roles. - Strong understanding of ITIL processes, especially Change Enablement. - Excellent written and verbal communication skills, with the ability to tailor messages to technical and non‑technical audiences. - Ability to manage multiple streams of communication and change activity simultaneously. - Strong organizational skills and attention to detail. - Experience working with ITSM tools (ServiceNow, Jira, Remedy, etc.) - Strong experience with ServiceNow (SNOW), especially reporting, dashboards, CMDB, and change records. - Proficiency in analyzing large datasets and producing actionable insights. - Experience with vulnerability management, patching cycles, or security operations. - Strong understanding of MTTR, SLA metrics, and risk scoring methodologies. - Proficiency with reporting tools (Power BI, Excel, Tableau, or similar). - Excellent analytical, problem‑solving, and communication skills. - Familiarity with VMDR tooling (Qualys, Tenable, Rapid7, etc.). - Experience in ITIL processes, especially Change Enablement and Incident Management. - Understanding of risk frameworks and security governance. - Experience in enterprise or regulated environments.