Davies

Role Description Davies North America is looking for an experienced Senior Commercial Property Claims Adjuster. Reporting to the Commercial Property Claims Supervisor, this role is responsible for end-to-end management of Commercial Property Claims primarily for multi-insurer, quota share programs. - Understand the role of Third-Party Administration in claims management. - Background in both Excess & Surplus Lines (Lloyds) as well as Standard carrier programs. - Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation. - Determine, evaluate, investigate, negotiate and resolve large exposure property claims in accordance with legal, regulatory and internal standards, including but not limited to: - Verify coverage under the applicable Commercial Property insurance policy. - Coordinate with field adjusters and experts for inspections or further investigation. - Review supporting documentation submitted for the claims and properly note the details of the review within the file. - Analyze damage estimates and repair costs. - Identify potential issues such as fraud, duplicate claims, or policy exclusions. - Communicate with policyholders, adjusters, contractors, and other stakeholders regularly to ensure constant claim progression and keep all involved parties updated. - Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters. - Handle appeals or disputes related to claim decisions. - Attend mediations and settlement conferences as necessary. - Direct and monitor defense counsel to settle litigated claims. - Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected. - Present and explain claim overviews to business partners. - Participate in audits and quality control reviews. - Stay updated on industry trends, policy changes, and best practices. - Provide mentorship and technical support to junior and peer examiners as necessary. Qualifications - Proactive, independent, dependable, and takes initiative with consistent follow through. - Superb written and verbal communication skills conducted in a timely manner with diverse audiences. - Superior time management skills with capability of working with and meeting deadlines. - Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment. - Excellent team player with interpersonal skills. - High level attention to detail with ability to utilize decision making and problem-solving skills. - Capable of working collaboratively and independently with minimal supervision. - Exhibit discretion with sensitive and confidential information. - Display a comfort level working with key people at all levels within an organization. Requirements - Bachelor’s Degree from a four-year college or university or at least 5 years related experience and/or training; or equivalent combination of education and experience. - Comprehensive knowledge of Commercial Property claims investigation techniques and Settlement. - Moderate skills in Microsoft Suite – especially excel and word. - Multi-State adjuster license preferred. Benefits - Medical, dental, and vision plans to support your health and that of your family. - A 401(k) plan with employer matching. - Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees. - Paid holidays. - Life insurance and short-term and long-term disability coverage. - Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. - Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Role Description The Senior Technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System (PAS). This involves the full lifecycle of the policy including EPI, written, priced loss ratios, Renewals and endorsements. The main focus is to ensure the timeliness, quality and consistency of data throughout the clients. The Senior Technician will also be involved in the onboarding process of new clients where the level of Data Partnering Service ‘DPS’ will be agreed. Qualifications - Deep understanding of Lloyd’s and London market processing requirements - Good understanding of Lloyd’s/London Market and the broader insurance and reinsurance industry - Ability to understand Lloyd’s and Non-Lloyd’s slips and transpose information to client systems, most commonly IRIS - Intermediate Excel Essential - Understanding of Lloyd’s Reporting Requirements - Quality control (second pair of eyes) of Policy Administration on behalf of in scope clients: - Original Slip entry both new and renewals - Evidence of IELR and RARC - Signing queries (where received) - Additional entries (endorsements into IRIS) - Review of EPI and written on facilities (existing policies maintenance) - Review of Bordereaux in line with written where applicable - Queries to be raised with Client DPS in first three months - Work with Client Data Partner DPS on sample selection each month - Month-end Reporting including findings and KPI’s - Work closely with DPS and Syndicates in respect of data issue management (monitoring, resolution, reporting, escalation) - Ensure timely and accurate documentation is received for review - Feedback any PAS issues - Part of the Data Working Groups Benefits - Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). - Join us and enjoy our ever-evolving benefits, including but not limited to: - Reward platform – discounts for over 800 retailers - 25 days holiday (rising with service) - Well-being centre - Recognition programme - Family friendly employer - Pension - company contribution at 10% - Life Assurance (10 x basic salary) - Private medical with an annual health check - Development, training, and professional qualification - Employee volunteering programme

Role Description As a Regional Technical Manager, you’ll be the technical lead on subsidence and building-related insurance claims, delivering expert assessments, clear decisions, and high-quality customer service. You’ll manage your own regional portfolio, investigate damaged properties, and drive claims to resolution with professionalism and pace. This is a home-based, field-focused role with UK travel, autonomy, and the chance to make a real impact on customers and clients. Qualifications - Technical expertise in subsidence and building-related insurance claims - Strong customer service skills - Ability to manage a regional portfolio - Experience in investigating damaged properties Requirements - Home-based with UK travel - Proven track record in claims management - Strong decision-making abilities Benefits - Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities - Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme - Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay - Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan

Role Description A stable, supportive management team and excellent training opportunities create a strong foundation for success in this role. The position focuses on managing subsidence insurance claims, particularly during the Mitigation and Repair phases. The goal is to proactively drive each stage of the claim to achieve efficient, fair, and cost‑effective outcomes for customers and insurer clients. Qualifications - Knowledge and abilities related to subsidence insurance claims management. Benefits - Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities - Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme - Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay - Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan

Role Description A stable, supportive management team and excellent training opportunities create a strong foundation for success in this role. The position focuses on managing subsidence insurance claims, particularly during the Mitigation and Repair phases. The goal is to proactively drive each stage of the claim to achieve efficient, fair, and cost‑effective outcomes for customers and insurer clients. Qualifications - Knowledge and Abilities Requirements - What will your day look like: Benefits - Career & Purpose - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities - Environmental & Social - The Davies Foundation - Local charity funding - Pennies To Heaven - Employee Resource Groups - Employee volunteering programme - Financial Health - Pension, 5% employee and 5% employer contribution - My Choices at Davies provides; High Street discounts and Financial wellbeing hub - Life assurance: x4 - Refer a Friend - Cycle to Work Scheme - Lease car salary sacrifice - Davies Incentive Plan - Enhanced maternity, paternity and adoption pay - Mental, Physical & Emotional Wellbeing - Wellbeing centre; move, munch, money & mind focus - Discounts with 100's of UK retailers - EAP; 24/7 confidential helpline - 25 days holiday, increases to 26 days after 5 years and 27 after 10 years - Flexible working - Dress for your day - Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage - Flexible benefits include; holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan

Role Description Davies North America is seeking an experienced Casualty Field Adjuster to handle liability and casualty-related field investigations, including: - Scene inspections - Statements - Liability development - Field documentation - Support for bodily injury or general liability claim handling This role is ideal for a field professional who can: - Investigate losses - Inspect sites - Document findings - Evaluate damages and exposures - Communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders The successful candidate will bring strong technical judgment, professional communication, and the ability to manage field assignments efficiently and accurately. Compensation: This is a 100% commission-based role with earnings paid at 42% commission, supported by a bi-weekly draw of $1500.00. Qualifications - 3+ years of adjusting experience - Active adjuster license(s) and the ability to obtain additional licenses as required - Valid driver’s license and reliable transportation - Ability to travel locally and regionally within the assigned territory - Experience handling field claims in bodily injury, auto and home liability, general liability, or commercial equipment - Strong documentation, organizational, and time-management skills - Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems - Ability to work independently while managing deadlines, territory activity, and service expectations - Strong investigative mindset with high attention to detail - Strong written and verbal communication skills - Professional presence when interacting with insureds, claimants, attorneys, vendors, and carrier representatives - Ability to manage multiple assignments and shifting priorities in a fast-paced field environment Requirements - Conduct investigations for assigned claims - Inspect or remotely manage inspections of property, structures, vehicles, equipment, or accident scenes as required by assignment - Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams - Evaluate loss facts and support investigation of coverage, liability, damages, and exposure - Obtain statements from insureds, claimants, witnesses, or other involved parties when needed - Prepare timely, accurate, and well-documented reports for clients and internal stakeholders - Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed - Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations - Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately - Manage field assignments within service expectations, turnaround times, and quality standards - Travel throughout the assigned coverage territory as required Benefits - Medical, dental, and vision plans to support your health and that of your family - A 401(k) plan with employer matching - Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees - Paid holidays - Life insurance and short-term and long-term disability coverage Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Role Description This position is responsible for the day to day management of an increasingly complex portfolio of captive insurance clients, including risk retention groups, insurance reciprocal exchanges and/or other complex structures, the number of which varies depending on complexity of the accounts, as well as serving as a mentor and resource to Staff Accountants. The Senior Account Executive will demonstrate ability to work independently, present financial statements at board meetings, serve as a mentor and resource to staff, as well as ability to train and lead. Assist company by adhering to and maintaining standards in accordance with ISMS policy and procedure. Key Responsibilities - Responsible for the delivery of high-quality service, ensuring that all client service standards are met for portfolio of captive clients - Responsible for adherence to established regulatory, company and client timelines and deadlines - Responsible for following established guidelines, checklists and procedures, ensuring that managed companies remain compliant and internal controls are followed - Responsible for enforcing said guidelines, checklists and procedures with managed staff - Supervise, train, mentor and serve as a resource to Staff Accountants - Preparation of periodic financial statement packages tailored to individual client needs and completion of self-review - Preparation of quarterly and annual NAIC statements - Preparation of written analysis of financial statements - Planning and coordination of annual audit and actuarial review - Maintain up to date knowledge of accounting, insurance and regulatory issues affecting captives Qualifications - Bachelor’s Degree or higher with a concentration in Accounting or relevant equivalent experience - CPA or CPA candidate - 5 – 10 years of general accounting knowledge - Achievement of Associate in Captive Insurance or similar designation - Up to date knowledge of GAAP and insurance accounting principles - Accounting research capability - 5 years statutory or alternative market insurance account experience - Advanced proficiency in software (Word, Excel, Outlook and QuickBooks) Benefits - Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). - Join us and enjoy our ever-evolving benefits, including but not limited to: - Reward platform – discounts for over 800 retailers - 25 days holiday (rising with service) - Well-being centre - Recognition programme - Family friendly employer - Pension - company contribution at 10% - Life Assurance (10 x basic salary) - Private medical with an annual health check - Development, training, and professional qualification - Employee volunteering programme

Role Description Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. We are on the lookout for a Senior Property & Casualty Auditor. Davies’s Property and Casualty Audit Solutions division conducts approximately 300 audits annually, covering various types of audits within the Property & Casualty industry, including: - Claim audits - Underwriting file reviews - TPA audits - Cover holder MGA/carrier audits - Reinsurance audits - Premium audits - Compliance audits As the Senior Property & Casualty Auditor, you will be responsible for developing customized audit plans tailored to client’s needs and preferences, ensuring a personalized auditing experience. Key responsibilities include: - Conduct complex and high-level audits - Collaborate effectively with internal and external colleagues at all levels - Ensure compliance with industry regulations and company standards - Independently perform comprehensive audits across different areas of property and casualty insurance, including claims, underwriting, and compliance - Develop individualized audit plans tailored to meet the specific objectives and preferences of each client - Prepare and present audit findings and recommendations to senior management - Collaborate with various departments to implement audit recommendations - Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together - Perform other duties as assigned This is a full-time, home-based position that may require some travel. Qualifications - Bachelor’s degree preferred (associate or bachelor’s degree acceptable) or a combination of education and experience - Technical underwriting experience required - 10 years of multiline Property & Casualty claims experience preferred - 5 years of Property & Casualty claims auditing experience desired - Experience with the London market is a plus - Independently perform detailed claim audits - Assist lead auditors on complex, high-level audit assignments to gain experience and develop skills - Draft accurate and comprehensive audit reports - Collaborate effectively with internal and external colleagues at all levels - Some travel required - Strong verbal, written, and analytical skills - Excellent attention to detail - Strong organizational skills - Proficiency in MS Word and MS Excel - In-depth knowledge of property and casualty claims and underwriting processes - Effective interpersonal and communication skills, both independently and within a team Benefits - Medical, dental, and vision plans to ensure your health and that of your family. - A 401k plan with employer matching to help you build a secure financial future. - Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees. - Paid holidays. - Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones. Company Description Diversity and Inclusion: Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Role Description Davies Risk Services is looking for an experienced Premium Audit Coordinator who will work directly with the branch team to provide assistant functions to our field representatives. Reporting to the Branch Manager, you will perform a variety of tasks related to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits. - Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work - High call volume averaging 8-12 calls per hour during business hours - Acts as a liaison between insureds and field representatives when setting up audit or inspection appointments - Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person - Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed - Communicates audit needs to the insured to help ensure information is prepared for the Phone Auditor - Maintains and updates contact notes on each assigned job in AuSum - Makes calls to check on status of information including insurance agent calls - Handles all calls in a professional and welcoming manner and uses tact when explaining this process and reasoning for the inquiry - Attaches information and adds progress notes as it becomes available in AuSum - Assigns audits to Phone Auditors once information is received - Other duties as assigned This is a part-time (29 hours per week), remote role. Qualifications - Professional phone, chat, and email communication - High School Diploma or GED - Excellent computer skills including experience in the Microsoft Office Suite - Commitment to providing exceptional customer service - Communication: Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informed - Attention to Detail: Listen to information from policyholders and clients alike - Efficiency: Planning, managing time well, being on time, being cost conscious, thinking of better ways to do things - Multitasking: Handles distractions well, adaptable to new responsibilities; ability to quickly switch between tasks and adapt to changes easily - Proactive, independent, and takes initiative with consistent follow through - Superb communication skills, verbal and written, conducted in a timely manner - Superior time management skills with capability of working with and meeting deadlines - Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment - Excellent team player with interpersonal skills - High level attention to detail and problem-solving skills - Capable of working collaboratively and independently with minimal supervision - Exhibit discretion with sensitive and confidential information - Display a comfort level working with key people at all levels within an organization Benefits - Medical, dental, and vision plans to support your health and that of your family - A 401(k) plan with employer matching - Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees - Paid holidays - Life insurance and short-term and long-term disability coverage - Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location. - Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Role Description The Director of Engineering, Pune will build, lead, and scale the Pune based software engineering organisation for Consulting & Technology. This role will be a senior engineering leader in India, responsible for establishing Pune as a Centre of Excellence for AI oriented engineering when developing non claims B2B software that C&T sells to clients globally. The role combines organisational leadership, technical direction, engineering excellence, and global collaboration. It will manage both individual roles and people leaders across engineering, QA, product ownership, and support. It will act as a named technical authority in presales and will play a central role in shaping the long-term operating model for C&T in India. Key Responsibilities - Leadership of the Pune Organisation - Recruit, develop, and manage individual roles and people leaders across engineering, QA, product ownership, and support. - Build high performing squads in Pune with strong delivery discipline and clear engineering career pathways. - Ensure all squads deliver consistently against workflows provided by UK based Directors of Product, Delivery, QA, and Support and Onboarding. - Shape and evolve the dual reporting model as the India organisation grows in size and maturity. - Create a high trust, high performance, psychologically safe culture grounded in servant leadership and stoic principles. - Global Technical Leadership and Standards - Provide technical direction and guidance to global colleagues including teams based in the UK and US. - Work closely with Director of Engineering and Architecture to set consistent engineering standards, coding practices, architectural approaches, and quality expectations across all C&T squads regardless of location. - Ensure engineering excellence across cloud engineering, enterprise SaaS, insurance technology, and other regulated software domains. - Provide hands on technical insight when required, while operating primarily as a senior leader. - Embed modern engineering practices influenced by AI including AI supported development workflows, automation, and engineering efficiency improvements. - AI Oriented Engineering Leadership - Position Pune as the global Centre of Excellence for AI oriented engineering within C&T. - Lead the adoption of AI enhanced tools, processes, and engineering methods across all squads. - Manage AI focused engineers and specialists, ensuring safe, effective, and value driven use of AI within engineering processes. - Presales and Client Engagement - Act as a named technical authority for presales opportunities globally. - Represent C&T engineering in client conversations to explain the art of the possible from a technical and architectural perspective. - Support presales colleagues based in the UK, US, and other regions with solution shaping, feasibility analysis, and technical narratives. - Collaboration and Influence - Operate as a senior member of the C&T leadership team contributing to strategy, planning, and decision making. - Work closely with UK based peers to align priorities and ensure consistent global engineering execution. - Promote a culture of empathy, accountability, continuous improvement, and shared ownership across India and global teams. Qualifications - Bachelor’s degree in Computer Science, IT, Engineering, or a related field. Requirements - Deep engineering background with proven experience in hands on software development earlier in career. - Strong awareness of cloud engineering, enterprise SaaS platforms, security standards, scalable architectures, and quality engineering. - Experience working with technology stacks used in large scale B2B software delivery. - Experience managing or guiding architects and senior engineers. - Strong understanding of how AI transforms engineering workflows, team structures, and software lifecycle practices. - Experience managing AI practitioners, AI adoption readiness, or AI augmented engineering environments. - Not required to be an AI engineer, but must be highly AI fluent and deeply aligned with AI driven engineering evolution. - Proven ability to build and scale engineering organisations including leadership of people leaders. - Comfortable managing India based teams while influencing colleagues globally. - Experience working in matrixed environments with dual reporting or distributed authority models. - Ability to coach, mentor, and grow talent at multiple levels of seniority. - Excellent communicator able to work across time zones, cultures, and disciplines. - Confident in presales, client facing conversations, and executive level discussions. Long Term Objectives - Establish Pune as the primary engineering hub for C&T with expanding capacity across engineering, QA, product ownership, support, and architecture. - Scale the Centre of Excellence for AI oriented engineering to accelerate product innovation, delivery speed, and quality. - Drive continuous improvement through modern engineering practices, AI augmented workflows, and global collaboration.