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Mission control for your business - Housecall Pro is a digital tool that lets you run and grow your business on the go.
Inside Sales Representative II
Location
United States
Posted
72 days ago
Salary
$20 - $24 / hour
Seniority
Mid Level
Job Description
Inside Sales Representative II
Housecall Pro
Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from Role Overview: As an Inside Sales Representative II (internally titled Specialist, Success Business Solutions), you serve as a vital bridge between our company and the customers who rely on our platform. You excel at managing the full sales cycle, from initial engagement to account management, with a strong focus on increasing adoption and value for our Pros. Through a consultative selling approach, you address the unique challenges and objectives of service professionals, fostering trust and building connections beyond a transactional sale. You play a key role in driving the success of our Accounting and Payroll teams while continually improving the lives of our service professionals (our Pros). What you do each day: - Use a consultative selling style centered around understanding Pros' specific challenges and objectives - Drive the complete sales cycle, from booking to closure. - Collaborate with the team to drive new service attachments, increasing usage as a percentage of Pros' Gross Merchandise Volume (GMV), and boosting Monthly Recurring Revenue (MRR) per managed account - Build trust and deeper connections with Pros by empathizing with their pain points and positioning the platform as a long-term solution - Maintain daily activity metrics, balancing calls and attended demos - Stay informed on product and technology developments to provide updated, relevant advice to customers - Track customer engagement and satisfaction, addressing any concerns or challenges promptly to ensure continued success - Serve as a mentor and role model to junior team members, sharing best practices and insights Qualifications: - 2-3+ years of experience in a full-time sales role - Bachelor’s degree or equivalent work experience preferred - Experience with Payroll and Accounting - CRM experience (i.e., Salesforce, HubSpot) - Proven ability to develop strong relationships with customers and act as a trusted consultant - Experience in managing the entire sales cycle, including closing deals and ongoing account management - Experience using AI tools to increase quality and efficiency of work What will help you succeed: - Established credibility with service professionals, preferably within industries like HVAC, plumbing, electrical, carpet cleaning, or maid services - Strong problem-solving skills and a proactive, self-starting attitude - Ability to thrive in a fast-paced, team-oriented environment - Capacity to understand and address customer needs effectively and efficiently Location Dependent Information: This role is open to candidates, with an expected base hourly rate of $20.24-$23.56 and annual on-target earnings of $70,000. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth. Privacy Notice for California Job Candidates - Housecall Pro Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote
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Key Accountabilities - Manages sales activities for existing accounts in the assigned territory - Develops account plans to deliver on defined sales objectives to achieve sales quota - Develops opportunities by communicating, and engaging to understand customers’ needs and aligning the value proposition Envigo delivers - Conducts research to understand customer strategy and objectives in order to identify opportunities - Prioritizes time across the portfolio of accounts to ensure a robust sales pipeline - Follows up on marketing qualified leads to move into the sales process - Other special projects and duties as assigned Minimum Requirements - Associates degree in animal or veterinary science or other means of attaining equivalent knowledge - Lab / bench level pre-clinical or academic research experience in lieu of sales experience - Detail-oriented, Customer Centric and Competitive - Excellent skills in Microsoft Excel, PowerPoint, Word and Outlook, a CRM tool such as Salesforce.com - Strong work ethic and positive attitude Preferences Working Conditions & Physical Requirements - Extended computer and display screen equipment usage - Ability to push, pull, lift pounds unassisted. - Stand / walk for extended period of time. - Fine manipulation including handle touch object or tools and ability to handled controls to perform work. - Ability to read and interpret materials, verbally communicate, and hear required. 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Inspires and generates new solutions and approaches to issues and challenges to maximize efficiency and effectiveness through everyday practice of root cause analysis and critical thinking problem solving; Continually works to refine skills and abilities; Builds on ideas of others to come up with new ways to address issues or problems; Generates creative new solutions and approaches to issues and processes. - Organization and time Management. Plans and prioritizes work, manages time appropriately to meet deadlines, follows up with others to ensure one’s own work and commitments are completed on time, deals with pressure and deadlines through good planning. *This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person’s relevant experience and/or education level. 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It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.



