Join nesto — proudly named Canadian Rocketship 2025*. A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.1 Trillion-dollar mortgage industry at light speed by building the mortgage ecosystem of the future. BUILD a mission-critical mortgage platform that powers core lending operations. You’ll work with a mature monolith system built on a specialized technology stack, driving enhancements, modernization initiatives, and high-impact integrations while ensuring stability in a regulated financial environment. Why join us - Hypergrowth: Deloitte Fast 50 — 3 years in a row - Tech community credibility: TechTO Canadian Rocketship 2025* - Industry leadership: CLA Lending Company of the Year — 4 consecutive years - Talent magnet: CMP Top Mortgage Employer 2025 - Trusted technology: powering major financial institutions across Canada - An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients. Who are you Builders. Problem-solvers. Curious minds. People who move fast, embrace innovation, and believe we’re stronger together. If you trust your skills and want to build real technology that reshapes an entire industry, join us now. About nesto and Nesto Cloud nesto is Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide. You will be working on Nesto Cloud, Canada’s most advanced cloud platform, delivering end-to-end technology solutions for lenders in the digital age. As the Team Lead, you will lead and manage a team of software developers, ensuring efficient project execution, high-quality deliverables, and effective collaboration across cross-functional teams. You will provide mentorship, remove roadblocks, and drive the team's focus on impactful projects while promoting a culture of continuous improvement and employee growth. What you'll be doing - Direct and manage a team of developers, providing guidance, support, and mentoring to ensure team success. - Proactively identify and eliminate obstacles for the team, thus fostering a productive and efficient work environment. - Collaborate with cross-functional teams to ensure projects are delivered on time while maintaining our quality standards. - Collaborate effectively with the product team to manage scope and deliverables for the technical side of the roadmap. - Make independent decisions for the team, demonstrating the ability to handle complex management situations and provide effective resolutions. - Contribute to the company's technical strategy and ensure our technical infrastructure is scalable, robust, and secure. - Develop using Jade, C# .NET, SQL/NoSQL databases, and Azure cloud technologies. - Work on initiatives to modernize and refactor core modules to improve maintainability and performance. - Identifying areas for improvement and implementing necessary changes. - Design, write, and maintain comprehensive unit and integration tests to ensure system reliability. - Conduct regular meetings with direct reports, providing constructive feedback on their work, assisting team members in setting goals, and working with the engineering manager to ensure employee growth and retention objectives are met. - Use AI-assisted development tools to improve productivity and code quality. - Develop and implement training and mentorship programs for developers at all levels. Who we're looking for - Over 7 years of experience as a Back-End Software Developer (Jade and C#, a strong asset); - Leadership skills, demonstrating the ability to guide and mentor team members. - Strong understanding of best practices in software engineering, including design patterns, testing methodologies, and agile/waterfall development processes. - Proficient in producing quality and performance metrics on the SDLC process and implementing improvements based on the analysis. - Excellent problem-solving skills, with the ability to proactively identify and resolve obstacles for the team. - Demonstrated ability to prioritize and manage multiple projects simultaneously, focusing on key initiatives. - Effective collaboration and communication skills, fostering strong relationships with cross-functional teams, including product management. - Experience in making independent decisions and handling complex management situations, considering both technical and business aspects. - Proven track record in providing constructive feedback, setting goals, and contributing to the growth and retention of team members. - Passion for software development and a track record of continuous learning and growth. - Ability to understand and extend complex, deeply coupled codebases. - Strong experience writing and maintaining robust unit and integration tests. - Strong experience working with monolithic systems and integrating legacy systems with modern APIs or services. - Experience with GoLang, React, Blazor; as well as knowledge of the Canadian mortgage industry and its related financial institutions are a plus. - Time Zone: Preference for candidates able to consistently work within the EST time zone, as the team is based in the GTA area and works closely in real time to ensure strong collaboration. The Reward The A-Team: Work alongside high-performing talent in the industry. Accelerated Growth: The slope of your learning curve here will be vertical. You will touch more production systems in one year than you would in five years at a bank. Top-Tier Coverage: Premium benefits plan fully paid by nesto, including comprehensive insurance and unlimited access to telemedicine and mental health services for you and your family. Rest & Recharge: 4 weeks of vacation to ensure you stay at peak performance. Best-in-Class Tools: Access to the resources and tech you need to execute without friction. Working framework: the environment that makes you productive and enables teamwork. Diversity & Inclusion At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all. #LI-DNI

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Description Summary Positions in this job profile are responsible for providing strategic consulting to customers to help them operate more efficiently or effectively using products sold by the organization. Activities include: - Identifying and measuring customers strategic problems; - Recommending, designing and implementing intuitive and competitive business solutions; - Identifying business opportunities and potential growth areas for customers; - Developing roadmaps and action plans for organizations to achieve their long-term strategic objectives; - Assisting clients in adopting best practices. Expectations for this job profile are typically as follows: - Exhibit a wide range of professional knowledge and experience, used to achieve operational targets within their specific function. - Determine methods and procedures to solve complex problems, drawing from prior experience. - Influence colleagues within and outside their business function regarding policies and practices of the larger organization. - Provide guidance to junior colleagues and manages major and complex projects, delegating work to ensure goals are met. Key Requirements & Skills 1. Data Architecture & Design - Design and implement robust, scalable data pipelines and data warehouses using Snowflake and related tools. - Develop and maintain complex data models that meet performance, scalability, and reliability standards. - Define and enforce data architecture best practices, including naming conventions, schema design, and access controls. 2. Data Engineering & Development - Develop and optimize ETL/ELT processes using Snowflake, Snowpipe, dbt, Streams, and Tasks. - Write high-performance SQL queries and implement solutions to manage compute and storage costs effectively. - Build reusable data components and workflows that support analytics, reporting, and machine learning use cases. 3. Performance Optimization & Monitoring - Monitor Snowflake usage and tune performance at query, schema, and warehouse levels. - Establish proactive monitoring and alerting frameworks for data quality and cost management. 4. Collaboration & Stakeholder Engagement - Partner closely with analytics, BI, and platform teams to ensure reliable data delivery for reporting and analytics. - Engage with business stakeholders to understand requirements and translate them into technical data solutions. Required Qualifications - 8 years of professional experience in data engineering and data warehousing, with strong exposure to cloud-based platforms. - 4+ years of specialized, hands-on experience with Snowflake, including data modeling, performance tuning, and cost optimization. - Expert-level proficiency in SQL and strong scripting skills in at least one programming language (Python or JavaScript preferred). - Proven experience with modern data engineering tools such as Snowpipe, dbt, Streams, and Tasks. - Demonstrated ability to lead technical projects and mentor team members. - Strong analytical, problem-solving, and communication skills with a collaborative, team-oriented mindset. Desirable (Nice-to-Have) Skills - Domain Knowledge: Familiarity with Contact Center analytics. - Specific Tools: Experience with Genesys Cloud or Genesys Infomart. - BI & Cloud: Knowledge of AWS, Power BI, and Tableau. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Key Responsibilities Technical Leadership - Lead end-to-end technical design for Salesforce implementations, enhancements, and integrations. - Provide architectural guidance on Salesforce best practices, data models, and security design. - Review solution designs, code, and configurations to ensure adherence to standards and performance expectations. - Mentor and guide developers on Salesforce technologies (Apex, LWC, Flows, Integration patterns). Development & Customization - Design and develop scalable custom components using Apex, Lightning Web Components (LWC), Visualforce, Flows, and APIs. - Implement and optimize integrations using REST, SOAP, Middleware (Mulesoft, Boomi, etc.). - Configure Salesforce objects, fields, validation rules, approval processes, and automation. Project Delivery - Collaborate with the onshore team to understand requirements, solution approaches, and timelines. - Translate business requirements into technical specifications and development tasks. - Ensure on-time delivery of sprints with high-quality code and coverage. - Participate in sprint planning, backlog grooming, and estimation activities. Quality Assurance & Governance - Establish and enforce coding standards, branching strategies, and release management processes. - Support CI/CD pipeline implementation and deployment best practices. Perform impact assessments and ensure compatibility across Salesforce releases

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. A Principal Software Engineer is a senior technical leader responsible for architecting and implementing complex software solutions, driving technical excellence, and providing guidance on major engineering projects. They play a crucial role in shaping the technical roadmap and strategy of the organization. A Principal Software Engineer is an individual contributor focusing on the significant engineering ownership of complex applications including design and development of new features, improvements to existing code, code release and deployment and maintenance of the applications. What will you do: - Provide technical feasibility and evaluation of the product based on business needs. - Provide technical leadership to the team in design finalization, code reviews, and resolving production support and maintenance issues. - Lead design and implementation of critical software components and systems. - Mentor technical members of the team. - Contribute to the development of coding standards, best practices, and guidelines - Collaborate with stakeholders to define and execute the technical roadmap. - Stay informed about emerging technologies and industry trends to drive technical innovation. - Hands-on role which involves coding on day-to-day basis. - Lead domain modelling designs. - Responsible for production on-call duties like any other team member. - Produce high quality design documentation. - Develop event-driven architectures and streaming pipelines for high-volume data ingestion and processing. - Implement stream processing using Kafka. - Ensure data reliability, fault tolerance, and exactly-once/at-least-once semantics. Monitor, troubleshoot, and optimize Kafka performance, latency, and throughput. What will you bring: - 10+ years of expertise in Java, Spring boot microservices and Cloud Native technologies or similar (including 2+ years in a lead or principal capacity). - Designed, developed, and maintained a complex software solution involving multiple stakeholders. - Proficient in AWS/EKS and SQL/NOSQL platforms. - Preferred knowledge of service mesh technologies like Istio/Envoy. - Deep knowledge and understanding of Cloud based development tools and processes. - Proven experience in designing critical applications that interact with several other systems internally and externally. - Develop event-driven architectures and streaming pipelines for high-volume data ingestion and processing. - Implement stream processing using Kafka. - Ensure data reliability, fault tolerance, and exactly-once/at-least-once semantics. - Monitor, troubleshoot, and optimize Kafka performance, latency, and throughput. - Deep knowledge and understanding of software development process in a distributed multi geography team environment. - Good hands-on experience in domain driven modeling and API development. - Good working knowledge of SRE practices and responsibilities. - Excellent problem-solving and communication skills including written and oral. - Proven team player who can mentor other technical members of the team. What will set you apart: - Bachelor’s degree in computer science or related field. - Architecture level cloud or product certifications. This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included in this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.