The Newberry Group

Who We Are… Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.  The strength of our company is a direct reflection of our highly skilled and talented workforce. Job Summary We are seeking a motivated and detail-oriented Applications Support Engineer to support the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA). The ideal candidate will have 2–4 years of hands-on experience supporting enterprise applications, troubleshooting production issues, and ensuring the stability and reliability of business-critical systems. This role is perfect for someone who thrives in fast paced environments, enjoys problem-solving, and is committed to delivering high quality support. Location This is a full-time telecommuting role. The applicant must reside in the United States and be eligible to obtain a Public Trust clearance. Responsibilities and Duties - Provide day‑to‑day application sustainment and production support for client systems, ensuring high availability and performance. - Monitor application performance, logs, and alerts; identify and resolve issues proactively. - Respond to and troubleshoot incidents, service requests, and problem tickets within established SLAs. - Collaborate with developers, operations, and infrastructure teams to diagnose root causes and implement long‑term fixes. - Support deployments, configuration updates, and routine maintenance activities across multiple environments (DEV, TEST, STAGE, PROD). - Assist in validating application functionality after deployments or system changes. - Document technical procedures, support guides, troubleshooting steps, and known issues. - Participate in on‑call rotation for critical production issues as needed. - Support continuous improvement efforts by identifying opportunities to streamline processes and enhance operational efficiency. - Ensure that tickets, changes, and documentation comply with organizational standards and production control processes. Basic Qualifications and Skills Required - Bachelor's degree in Computer Science, Information Systems, Engineering, or related field; or equivalent experience. - 2–4 years of experience providing application support, production support, or application sustainment in an enterprise environment. - Strong troubleshooting skills with the ability to analyze logs, reproduce issues, and isolate root causes. - Experience supporting applications running on Windows and/or Linux environments. - Familiarity with ITSM tools for incident, problem, and change management. - Basic understanding of SQL for querying and analyzing data in support of issue resolution. - Ability to read and interpret application logs, error messages, and system diagnostics. - Solid communication skills with the ability to interact with both technical and nontechnical users. - Strong organizational skills and the ability to prioritize competing demands. Preferred Qualifications and Skills (not mandatory) - Experience with API integrations, web services, or middleware technologies. - Exposure to cloud-based platforms (AWS, Azure, Salesforce, etc.). - Familiarity with CI/CD pipelines or DevOps environments. - Basic scripting experience (PowerShell, Bash, or Python). - Understanding of Agile or ITIL-aligned practices. Benefits and Perks In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more. The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.

Who We Are… Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.  The strength of our company is a direct reflection of our highly skilled and talented workforce. Job Summary We are seeking a seasoned Change Management Lead to guide and oversee change control processes supporting the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA). This role plays a critical part in maintaining system stability and ensuring that all changes—technical, operational, and functional—are introduced in a controlled, documented, and riskware manner. The ideal candidate has deep experience in enterprise change management, excels at cross team coordination, and brings strong analytical and communication skills to a fast-paced environment with mission critical applications. Location This is a full-time telecommuting role. The applicant must reside in the United States and be eligible to obtain a Public Trust clearance. Responsibilities and Duties - Lead and manage the full lifecycle of the change management process, from request initiation to final implementation and closure. - Oversee and enforce governance around change requests, emergency changes, release planning, and deployment schedules. - Chair or support Change Advisory Board (CAB) meetings, ensuring stakeholders are aligned on impacts, risks, and readiness. - Collaborate with application sustainment, production support, development, operations, security, and business teams to review, assess, prioritize, and schedule changes. - Monitor production environments for change‑related incidents and support root‑cause analysis and corrective actions. - Ensure documentation, approvals, and audit reporting are accurate and compliant with organizational and regulatory standards. - Track recurring change activities to optimize schedules, reduce conflicts, and enhance operational efficiency. - Support deployment planning and coordination, especially for high‑impact or cross‑functional changes. - Maintain dashboards and reporting on change KPIs, including success rates, failure rates, incident correlations, and SLA compliance. - Drive continuous improvement initiatives to strengthen change governance, reduce risk, and improve communication across teams. - Serve as a central point of contact for all change activities related to application sustainment and production support. Basic Qualifications and Skills Required - Bachelor’s degree in Information Technology, Computer Science, Business, or related field; or equivalent practical experience. - 7+ years of experience in change management, IT service management, or production support within enterprise environments. - Strong understanding of application sustainment, production support processes, and cross‑functional IT operations. - Proficiency with ITSM tools such as ServiceNow, Remedy, Jira Service Management, or similar platforms. - Deep knowledge of change control frameworks, risk assessment, and impact analysis. - Ability to coordinate across teams and lead discussions involving technical and non‑technical stakeholders. - Excellent communication, facilitation, and documentation skills. - Strong analytical and organizational capabilities with a keen attention to detail. - Demonstrated experience managing conflicting priorities and balancing operational needs with governance requirements. Preferred Qualifications and Skills (not mandatory) - ITIL Foundation or higher certification. - Experience supporting enterprise applications, integrations, or multi‑platform systems (Windows, Linux, cloud, etc.). - Familiarity with release management and DevOps practices, including CI/CD pipelines. - Experience working in environments with formal compliance, audit, or regulatory requirements. - Background in environments with application sustainment or large‑scale production support operations. Benefits and Perks In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more. The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.

Who We Are… Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.  The strength of our company is a direct reflection of our highly skilled and talented workforce. Job Summary We are seeking a detail oriented and highly organized Technical Writer to support the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA). The ideal candidate will have experience creating clear, accurate, and user-friendly documentation for technical and operational audiences. This role plays a key part in ensuring that system knowledge, processes, and procedures are well documented and easily accessible. Location This is a full-time telecommuting role. The applicant must reside in the United States and be eligible to obtain a Public Trust clearance. Responsibilities and Duties - Develop and maintain technical documentation, including system manuals, support guides, SOPs, runbooks, troubleshooting instructions, and knowledge‑base articles. - Partner with application sustainment and production support teams to document workflows, configurations, deployment processes, and operational procedures. - Translate complex technical concepts into clear, concise, and accurate materials suitable for both technical and non‑technical audiences. - Support documentation needs related to incidents, change management, production releases, and system enhancements. - Ensure documentation remains up to date following upgrades, configuration changes, or process improvements. - Organize and maintain documentation repositories, ensuring version control, accessibility, and alignment with organizational standards. - Assist in creating training materials, presentations, and onboarding documentation for new tools, processes, or applications. - Review existing materials and recommend improvements to clarity, structure, completeness, and consistency. - Collaborate across teams to gather information through interviews, meetings, and technical research. - Support audit and compliance activities by ensuring documentation meets required standards. Basic Qualifications and Skills Required - Bachelor’s degree in Technical Writing, Communications, Information Systems, Computer Science, or a related field; or equivalent practical experience. - 2–4 years of experience as a Technical Writer, preferably within IT operations, production support, or application sustainment environments. - Strong ability to understand and document technical information, systems, and processes. - Proficiency in writing, editing, and formatting technical documents. - Experience using documentation and collaboration tools (e.g., Confluence, SharePoint, Word, Visio). - Strong organization skills with attention to detail and version control. - Excellent communication and interpersonal skills with the ability to work closely with technical subject‑matter experts. - Ability to manage multiple documentation projects and meet deadlines. Preferred Qualifications and Skills (not mandatory) - Experience with ITIL or IT Service Management environments. - Familiarity with incident, problem, or change management processes. - Basic understanding of system architectures, APIs, integrations, or cloud environments. - Experience documenting production support workflows or runbook instructions. - Ability to create diagrams, flowcharts, or visual representations of processes. Benefits and Perks In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more. The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.

Who We Are… Newberry Group is a performance-driven government services and solutions firm that provides security compliance, program governance, consulting, and customized solutions for public sector clients nationwide.  The strength of our company is a direct reflection of our highly skilled and talented workforce. Job Summary We are seeking an experienced Senior Legacy Systems Engineer to support, maintain, and enhance mission critical legacy applications supporting the Application Sustainment and Production Support Operations team within the Rural Development mission area at the Department of Agriculture (USDA). This role is central to ensuring stability, continuity, and performance of longstanding systems while contributing to modernization and optimization efforts. The ideal candidate brings deep troubleshooting expertise, strong analytical skills, and a solid understanding of legacy architectures and operational support practices. Location This is a full-time telecommuting role. The applicant must reside in the United States and be eligible to obtain a Public Trust clearance. Responsibilities and Duties - Provide advanced technical support for legacy applications, including troubleshooting, debugging, performance tuning, and root‑cause analysis. - Lead sustainment and production support activities to ensure reliable system availability and minimize downtime. - Analyze application logs, batch processes, data flows, and system interactions to resolve complex issues. - Collaborate with cross‑functional teams including development, infrastructure, database, and operations to address system defects, enhancements, and configuration updates. - Participate in scheduled and emergency maintenance activities, including code deployments, patching, and environment updates. - Develop and maintain documentation such as system diagrams, technical runbooks, troubleshooting guides, and operational procedures. - Support modernization planning, risk analysis, and mitigation strategies for legacy components. - Help guide junior sustainment staff by providing technical leadership, best practices, and mentorship. - Ensure compliance with incident, change, and problem management processes as part of a structured ITSM framework. Basic Qualifications and Skills Required - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent hands‑on experience. - 4–7 years of experience in legacy system engineering, application sustainment, or production support in enterprise environments. - Strong experience with legacy platforms such as mainframe systems, COBOL, client‑server architectures, older database technologies, or custom‑built legacy enterprise applications. - Proficiency in diagnosing system failures, performance issues, and integration points across multi‑tier environments. - Experience with ITSM systems (ServiceNow, Remedy, Jira Service Management, etc.) for incident, change, and problem tracking. - Strong analytical and communication skills, with the ability to collaborate across both technical and functional teams. - Demonstrated ability to work in high‑pressure production support environments and manage multiple priorities. Preferred Qualifications and Skills (not mandatory) - Experience supporting modernization or migration initiatives involving legacy systems. - Familiarity with scripting languages such as PowerShell, Bash, or Python for automation and maintenance tasks. - Knowledge of integration frameworks, APIs, and middleware that connect legacy systems to modern applications. - Experience with Windows, Linux, or mainframe operating environments. - Understanding of DevOps practices and CI/CD concepts. Benefits and Perks In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more. The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.

Who We Are… At Newberry Group, people come first. We're an employee‑owned organization committed to delivering peak performance for our customers while fostering a culture where our team members can thrive. We continuously work to strengthen our employer brand by creating an environment that attracts top talent and supports long‑term growth. Job Summary We’re looking for a Proposal Writer/Manager to lead the creation of clear, compliant, and compelling proposals for new Public Sector opportunities in the federal contracting space. In this role, you’ll own narrative development across key volumes—Technical, Management, Past Performance, and more—translating capture strategy and SME input into persuasive, evaluable content. You’ll ensure strict alignment with RFP/RFQ requirements (including PWS/SOW and Sections L and M) while driving accuracy, structure, and compliance throughout the proposal lifecycle. This position works closely with Newberry’s VP of Public Sector, capture, pricing, BD, and program SMEs to shape win themes, refine solutioning, and meet the fast‑paced deadlines typical of federal submissions. Salary $100,000 to $125,000 dependent on experience. Location Remote with the ability to travel to the St. Charles, MO corporate office on a quarterly basis. What You’ll Do Proposal Writing - Write, edit, and format content across Technical, Management, Staffing, Past Performance, and other required volumes. - Translate capture strategy, SME input, and solution artifacts into clear, compelling, and compliant narrative. - Ensure all content aligns with solicitation requirements, evaluation criteria, government standards, and agency expectations. - Interview SMEs to extract technical, functional, and program‑specific information. - Develop supporting materials including resumes, past performance writeups, staffing rationales, management plans, and narrative appendices. Proposal Management - Build and manage proposal schedules, outlines, compliance matrices, and production plans. - Coordinate tasking, data calls, and content inputs to ensure timely and accurate contributions from SMEs. - Oversee version control, document tracking, SharePoint/Teams organization, and overall file structure integrity. - Prepare review packages and lead structured Pink/Red/Gold Team review cycles. - Consolidate reviewer comments, adjudicate feedback with SMEs and writers, and integrate updates. - Support final production, including formatting, desktop publishing coordination, and compliance checks before submission. Compliance & Quality Assurance - Validate that all proposal content meets RFP/RFQ requirements (Sections L, M, PWS/SOW, submission instructions). - Ensure strict adherence to formatting, page limits, file naming conventions, and delivery requirements. - Conduct final quality reviews for clarity, consistency, accuracy, grammar, and evaluability. - Partner with design/layout resources to ensure graphics, tables, and visual elements meet agency specifications. Collaboration & Communication - Work closely with Capture, BD, Pricing, Program Management, SMEs, and Leadership throughout the proposal lifecycle. - Support alignment on solutioning, risk identification, strategy refinement, and win‑theme integration. - Communicate progress, risks, and resource needs proactively to proposal leadership. What You Bring - Bachelor’s degree or above in a related discipline. - Years of Experience: 5–8 years preferred; 3–5 considered within proposal writing experience in federal government contracting with a track record of compliant, high-quality submissions. - Demonstrated ability to interpret RFP/RFQ/PWS/SOW requirements and convert them into structured, evaluable content. - Experience supporting the proposal review lifecycle (Pink team, Red Team, Gold Team) reviews and incorporating adjudicated feedback. - Strong collaboration with pricing and delivery teams; familiarity with labor category mapping and basis of estimate concepts used in pricing workups. - Excellent writing, editing, and organization skills under tight deadlines; mastery of Microsoft 365 (Word, Excel, SharePoint/Teams). Required Individual Competencies - Attention to Detail - Written & Verbal Communication - Organization & Planning - Collaboration & Teamwork - Problem-Solving - Adaptability - Time Management Preferred Qualifications - APMP Foundation (or higher) and familiarity with Shipley proposal process. - Experience writing to cybersecurity/RMF services or IT modernization for civilian federal agencies. - Familiarity with CMMC clause implications and subcontractor flow downs in federal proposals. Benefits and Perks In addition to competitive wages, Newberry Group offers an outstanding benefit package. This includes medical coverage with three plan options, dental and vision coverage, personal time off, paid holidays, paid parental leave, telecommuting if available, retirement savings accounts (Pre-Tax and Roth), flexible and dependent care savings accounts, life insurance, long and short-term disability coverage, tuition and training reimbursement, employee assistance program, and more. The Newberry Group, Inc. is an Equal Opportunity Employer – EEO/AA/Disability/Veterans.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking an experienced SharePoint Developer & Administrator to support enterprise‑wide SharePoint operations for a Civilian Government organization. This is a temporary role that runs through June 4, 2026. - Manage a dynamic environment of 250+ SharePoint sites - Ensure that communication, content delivery, and governance consistently meet the needs of the mission - Optimize SharePoint experiences and align technology with business strategy Qualifications - Bachelor's degree (BA/BS) or above in a related field of work - At least 5 years of relevant work experience in SharePoint administration, development, and governance - Strong understanding of enterprise SharePoint features, workflows, permissions, and lifecycle processes - Strong comprehension skills for understanding needs and developing and applying solutions - Ability to identify, initiate, manage and prioritize multiple tasks - Experience managing large, multi‑site SharePoint environments - Ability to evaluate content structures and implement best‑practice improvements - Excellent communication skills and ability to collaborate with technical and non‑technical stakeholders - Experience producing reports, presentations, and formal program documentation Requirements - Strong interpersonal and presentation skills for interacting with team members and clients at the highest executive level - Experience supporting federal civilian agencies - Knowledge of enterprise communication strategy and content architecture - Familiarity with Service Management and technical‑writing workflows - Ability to manage high‑volume content cycles (migrations, news posts, publishing workflows) Benefits - Medical coverage with three plan options - Dental and vision coverage - Personal time off - Paid holidays - Paid parental leave - Telecommuting if available - Retirement savings accounts (Pre-Tax and Roth) - Flexible and dependent care savings accounts - Life insurance - Long and short-term disability coverage - Tuition and training reimbursement - Employee assistance program - And more