• Own day-to-day execution of SOC 1, SOC 2, PCI DSS, and ISO 27001 readiness and audit cycles. • Develop and maintain policies, procedures, risk assessments, control narratives, and supporting documentation that meet auditor expectations and scale with the business. • Map controls across SOC, ISO, PCI, and NIST frameworks to identify overlap, gaps, automation opportunities, and control maturity improvements. • Facilitate risk assessments for systems, vendors, products, and business initiatives. Maintain risk registers, mitigation plans, and executive reporting on residual risk. • Partner with engineering and infrastructure teams to translate security requirements into practical technical controls across cloud infrastructure, SDLC, access management, logging, monitoring, and incident response. • Manage vendor security reviews, questionnaires, evidence validation, risk scoring, and ongoing monitoring for critical third parties and partners. • Support customer security reviews, security questionnaires, and trust documentation that enable enterprise sales and bank partnerships. • Help build scalable compliance workflows, tooling, and automation to reduce manual effort and improve evidence quality as Astra grows. • Maintain dashboards and reporting on audit status, control health, remediation progress, and risk posture for leadership.

Position/Role: The Associate Director of Program Administration provides strategic and operational leadership for the programmatic infrastructure supporting the Pacific Islander Center of Primary Care Excellence’s (PI-CoPCE) Pacific Academy of Wellness and Health (PAoWaH) training portfolio. This role is responsible for strengthening and coordinating the administrative systems that enable effective program delivery across all of PI-CoPCE’s training and technical assistance initiatives. The Associate Director is jointly responsible for program implementation, development, planning, monitoring, operations, and evaluation related to PI-CoPCE’s program portfolio consisting of but not limited to federal contracts and sub contract partnerships. The Associate Director works closely with PI-CoPCE’s Co-Leads and key staff to develop, coordinate, and implement training and technical assistance activities to strengthen the capacity of Pacific Islander serving community health centers, ministries of health, and community-based organizations partnering with health systems providers. The primary responsibilities of the Associate Director are as follows: Programmatic and Project Management: (70%) - Lead the development, implementation, monitoring, and evaluation of training and technical assistance (T/TA) services aligned with PI-CoPCE priorities for the following program related contracts: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Deliver onsite and virtual training to project partners and stakeholders in support of program goals and areas of expertise. - Track, analyze, and coordinate responses to technical assistance requests in collaboration with project staff and subject matter experts (SMEs). - Lead coordination and development of a programmatic infrastructure for the Pasifika Academy of Wellness and Health (PAoWaH) including standardization of registration processes, organization of training curricula, evaluation tools and implementation tracking. - Support the development of training and technical assistance materials (e.g., briefs, infographics, case studies, and tools) in collaboration with PIi-CoPCE staff and SMEs - Coordinate program implementation activities, including site visits, partner engagement, and committee meetings (virtual and in-person). - Manage and administer programmatic subcontracts for consultants, SMEs, and partner organizations in coordination with internal departments. - Develop, implement, and continuously improve program workflows, systems, and infrastructure to enhance efficiency, coordination, and overall program delivery. - Manage the preparation and submission of required progress reports and updates to funding entities, ensuring accuracy and timeliness. - Collaborate with PI-CoPCE Co-leads to manage program budgets and resources, including participation in budgeting, fund allocation, and contract development. - Oversee administrative tracking of subcontractor payments, expenditure monitoring, and monthly/quarterly reconciliations in conjunction with PI-CoPCE Co-Leads. - Coordinate with the Development and Public Affairs team to support program-related communications and website content as needed. - Perform other duties as assigned by PI-CoPCE Co-Leads. Administrative: (15%) - Responsible for co-coordinating the administrative functions related to the following Pi-CoPCE project-based partnerships: CDC PHIC Cat A, Peau o le Vasa, ASTHO diabetes prevention and NCD Collaborative, and NACDD umbrella hub. - Attend regular meetings with Pi-CoPCE lead of program oversight and evaluator to report on project progress and participate in evaluation activities. - Develop a work plan and provide communication regarding program implementation, status, and reporting regarding project administrative requirements, including annual progress reporting, fund renewal applications, and program budget management. Communications and Advocacy (5%) - Assist in the outreach and marketing efforts related to PI-CoPCE programs and services by working with the PI-CoPCE team and Development and Public Affairs staff to proactively reach out to health networks and partner organizations. - Develop, strengthen, and maintain partnerships with local, state, regional, and national organizations engaged with PI-CoPCE’s network and portfolio of programs. - Cultivate relationships and maintain consistent communication with funders, subcontractors, consultants, partners, and other key stakeholders, in collaboration with PI-CoPCE Co-Leads. Development: (5%) - Support the identification of opportunities for PI-CoPCE’s programs and initiatives aligned with the strategic plan and priorities. - Assist in the drafting and editing of grant proposal budgets and advise on other operational related components. General Agency (5%) - Foster an environment that promotes trust and cooperation amongst staff, management, members, partners and clients. - Attend staff, management, and program meetings, and staff retreats. - Participate in agency functional teams and ad-hoc committees, and activities promoting the mission and vision of the organization. - Actively participate in planning agency-wide activities such as quarterly and annual retreats, volunteer activities, holidays, and other events. - Represent AAPCHO in meetings and conferences, as appropriate. - Provide logistical support on organization activities as needed. - Perform other duties as requested by the Director of Operations and Executive Director. QUALIFICATIONS: - Motivated, resourceful and flexible individual with ability to multitask. Fast learner comfortable working individually and as a team member in a fast-paced and changing environment. - Bachelor’s degree or minimum of five to seven years of relevant professional experience in accounting, financial management, business management or other related field. - Experience with grant-based accounting, fund accounting and fiscal grants management of federal and nonfederal funds and regulations. - Extraordinary detail-oriented with excellent organizational and strategic planning skills, with the ability to assess, prioritize and manage a varied and demanding workload under pressure and with tight deadlines, while maintaining a high bar for quality. - Experience in developing and grants management of federal subrecipient contracts. - Experience in development and oversight of consultant contracts, vendor contracts and negotiations. - Experience in budget development. - Experience with training, process development, process improvement and program management - Possess excellent written and verbal communication skills, with ability to convey accounting/finance/payroll and HR information in a simple and clear manner to non-accounting/finance staff and stakeholders. - Possess excellent task-management and organizational skills. - Possess excellent creative problem solving and leadership skills. - Experience working with nonprofit organizations desired. - Proficient with Microsoft Office applications, Google Suite, and QuickBooks, Mac OSX and management and conferencing technologies (e.g., Google Documents, Cisco Webex, Go-to-Meeting, Zoom, etc.) preferred or willing and able to learn quickly. - Must support and demonstrate ability to implement the mission and goals of AAPCHO, with a commitment to upholding the values of AAPCHO.

• Define pilot strategy, including mission, goals, success metrics, and alignment with company growth objectives • Build and manage pilot roadmaps, timelines, milestones, and success criteria • Identify key hypotheses, business questions, and performance thresholds for each initiative • Lead cross-functional teams and establish clear ownership and accountability • Stand up pilot working groups, set meeting cadence, and ensure alignment across all stakeholders • Partner with Sales to develop prospecting strategy, funnel tracking, and performance visibility • Ensure pilots are properly resourced with tools, training, enablement materials, pricing, and operational workflows • Monitor execution, track performance via dashboards, and ensure on-time delivery against goals • Analyze results and translate insights into actionable recommendations • Lead executive readouts and deliver clear, data-driven recommendations on scaling, iterating, or discontinuing pilots • Build repeatable pilot playbooks, data strategies, and scalable processes • Drive operational efficiency through tooling, AI, and optimized organizational structures

• Provide operational oversight for experience execution across Design, Product, Engineering, Research, and User Success for a new product experience • Partner closely with senior leaders to ensure they have the visibility, context, and materials needed to understand escalations, make informed decisions, and stay aligned on North Star product strategy • Drive alignment on priorities, milestones, decisions, and dependencies across leadership and working teams • Create connective tissue across multiple workstreams, maintaining a strong pulse on overall program health and stepping in where needed to unblock progress • Ensure experience vision and design intent are clearly documented, communicated, and carried through implementation to delivery • Establish and maintain effective operating rhythms that enable high-quality outcomes without creating unnecessary process • Track and manage risks, gaps, escalations, and trade-offs, ensuring timely resolution and appropriate leadership visibility • Coordinate workflows, handoffs, and decision-making across teams to support a cohesive end-to-end customer experience • Partner with design, product, and engineering leaders to ensure experience decisions are actionable, feasible, and executed with fidelity • Monitor progress against key commitments and follow through to ensure decisions translate into measurable execution • Track progress of milestones and dependencies with rigor • Create weekly status reports to shore up progress, celebrations, challenges, mitigations, and asks • Operate effectively in a fast-moving, ambiguous environment while balancing immediate delivery needs with longer-term organizational design • Manage external vendors and partners to drive quality results, maintain alignment with internal teams, and adapt execution as needs evolve