Astra Finance

• Plan and run multi-channel demand campaigns, including paid social, LinkedIn, organic, email, and field, that convert Astra's content and positioning into qualified pipeline. • Build and manage a tier-one target account program, coordinating account-level campaigns and personalized outreach in partnership with sales. • Help evaluate, select, and build out the marketing tools and systems we need as the function scales, including automation and reporting. • Track and report on marketing-sourced pipeline, conversion rates, and cost per opportunity, and use that data to prioritize where to invest next. • Partner with Product Marketing to turn existing whitepapers, ebooks, case studies, and partner content into campaigns that drive measurable demand. • Test new channels, offers, and messaging angles, and scale what works while retiring what doesn't.

• Contribute to the codebase as a technical force multiplier: filling gaps, improving quality, and modeling engineering standards. • Lead and Develop Your Team: Manage a team of backend engineers, fostering a culture of technical excellence, ownership, and continuous growth. Conduct regular 1:1s, provide mentorship, and support career development across all levels of the team. • Architect Critical Financial Systems: Design and implement payment processing, fraud detection, and compliance systems that handle millions of dollars daily with strict regulatory requirements — and guide your team in doing the same. • Drive Technical Decisions: Own architecture decisions that impact the entire platform, establishing best practices and engineering standards as the organization scales. • Stay Hands-On: Contribute directly to complex engineering work — this is not a purely managerial role. You'll write code, participate in design reviews, and remain an active technical voice on the team. • Lead Cross-Domain Solutions: Coordinate complex interactions between payments, fraud detection, user management, and compliance systems across a distributed microservices architecture. • Partner Across the Organization: Collaborate closely with product, compliance, and other engineering teams to design systems that meet both business and regulatory requirements. • Build Engineering Culture: Establish coding standards, design patterns, and engineering practices that will define the team's culture from the ground up. • Manage Delivery: Balance technical quality with business velocity — plan engineering work, remove blockers, and ensure the team ships reliably.

• Architect Critical Financial Systems: Design and implement payment processing, fraud detection, and compliance systems that handle millions of dollars daily with strict regulatory requirements • Lead Cross-Domain Solutions: Coordinate complex interactions between payments, fraud detection, user management, and compliance systems • Drive Technical Decisions: Lead architecture decisions that impact our entire platform and establish best practices for a growing team • Mentor Engineers: Guide junior engineers and establish coding standards, design patterns, and engineering practices • Optimize System Performance: Improve reliability and performance across our distributed microservices architecture • Collaborate Across Teams: Work closely with product and compliance teams to design systems that meet business and regulatory requirements

• Lead frontend architecture decisions including component design, state management, performance, and scalability as our platform grows • Design and implement React and TypeScript interfaces for our payments dashboard, reporting surfaces, and embedded product experiences • Translate complex financial workflows into intuitive, accessible interfaces • Help establish and scale our frontend platform, including shared component libraries, tooling, and patterns the team builds on • Build and extend Python APIs that power frontend features • Collaborate with backend engineers on data contracts, API design, and integration patterns • Participate in system design discussions and bring a product-quality perspective to backend work • Establish and maintain frontend best practices, component libraries, and design patterns for a growing team • Mentor engineers and conduct code reviews with a focus on quality and consistency • Partner with product and design to refine requirements and push back when scope or UX is unclear • Build and improve internal tools used by our operations, compliance, and payments teams • Maintain high standards for reliability and usability across both external and internal surfaces

• Architect Critical Financial Systems: Design and implement payment processing, fraud detection, and compliance systems that handle millions of dollars daily with strict regulatory requirements • Lead Cross-Domain Solutions: Coordinate complex interactions between payments, fraud detection, user management, and compliance systems • Drive Technical Decisions: Lead architecture decisions that impact our entire platform and establish best practices for a growing team • Mentor Engineers: Guide junior engineers and establish coding standards, design patterns, and engineering practices • Optimize System Performance: Improve reliability and performance across our distributed microservices architecture • Collaborate Across Teams: Work closely with product and compliance teams to design systems that meet business and regulatory requirements

• Become an expert in all things payments, from how the Astra platform works to the various payment rails and routes. • Take charge of the entire sales process, starting from identifying potential leads all the way to signing contracts. • Develop creative outbound strategies to create and nurture opportunities. • Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle. • Leave no stone unturned - you're a self-starter and take the initiative to get things done before being asked. • Dig into the customer's business and uncover the intrinsic motivations that enable you to position the right solution with confidence. • Be a multiplier for the business by channeling the voice of the customer internally to influence product roadmaps and go-to-market strategy. • Apply AI tools to sharpen your research, automate workflows, and increase your overall output. • Collaborate closely with our Integrations, Engineering, and Compliance teams for seamless sales and onboarding execution.

• Own day-to-day execution of SOC 1, SOC 2, PCI DSS, and ISO 27001 readiness and audit cycles. • Develop and maintain policies, procedures, risk assessments, control narratives, and supporting documentation that meet auditor expectations and scale with the business. • Map controls across SOC, ISO, PCI, and NIST frameworks to identify overlap, gaps, automation opportunities, and control maturity improvements. • Facilitate risk assessments for systems, vendors, products, and business initiatives. Maintain risk registers, mitigation plans, and executive reporting on residual risk. • Partner with engineering and infrastructure teams to translate security requirements into practical technical controls across cloud infrastructure, SDLC, access management, logging, monitoring, and incident response. • Manage vendor security reviews, questionnaires, evidence validation, risk scoring, and ongoing monitoring for critical third parties and partners. • Support customer security reviews, security questionnaires, and trust documentation that enable enterprise sales and bank partnerships. • Help build scalable compliance workflows, tooling, and automation to reduce manual effort and improve evidence quality as Astra grows. • Maintain dashboards and reporting on audit status, control health, remediation progress, and risk posture for leadership.

• Manage and provide technical guidance to clients through their lifetime as Astra partners; quickly resolve critical technical issues for your accounts; quarterback multi-departmental efforts to resolve complicated issues in a timely manner. • Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. • Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. • Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. • Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. • Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. • Identify areas to improve operational efficiencies and onboard our customers more quickly and effectively.

• Define and maintain Astra's API contract philosophy – versioning strategy, backwards compatibility standards, deprecation policies, and schema design principles • Write detailed platform specs that engineering can ship from: precise, edge-case-aware, and grounded in how real customers build • Own the platform roadmap – balancing foundational investments (auth, observability, extensibility) against customer-facing features and reliability work • Conduct technical discovery with Astra's most sophisticated customers to identify platform gaps and extensibility needs • Partner with engineering to review API design, maintain developer ergonomics standards, and hold the bar on platform quality • Work with solutions and implementation teams to understand where customers get stuck, break, or build workarounds – and translate that into platform requirements • Drive the developer experience roadmap in partnership with docs, solutions engineering, and DevRel functions as they mature • Represent platform strategy in customer conversations, partnership discussions, and technical due diligence processes

• End-to-end product ownership of Astra's payments rails – Visa Direct, Mastercard Move, RTP, FedNow, ACH, and stablecoin – from API contract through settlement and reconciliation. • The transaction lifecycle: authorization, clearing, settlement, dispute/chargeback handling, and exception management. • Developer-facing payments primitives: API design, payload schemas, error surfaces, and webhook contracts that serve sophisticated fintech builders. • Multi-rail routing logic: how Astra selects, fallbacks, and optimizes across rails based on speed, cost, and risk parameters. • Payments compliance surface: Reg E implications, network rule adherence (VCR framework, dispute windows), and AML/sanctions workflow integration. • Rail-specific product strategy and roadmap: identifying capability gaps, emerging network features (e.g., RTP request for payment), and net-new monetization opportunities. • Close partnership with payment operations and engineering on incident response, degraded-rail scenarios, and SLA commitments. • Write rigorous PRDs and technical specs for complex payment flows, with explicit handling of edge cases, failure modes, and regulatory constraints. • Own the product roadmap for your surface area – prioritizing ruthlessly across rail expansions, developer experience improvements, and compliance requirements. • Conduct deep discovery with customers and prospects to surface unmet needs in how they move money. • Partner with engineering to define API contracts, review implementation, and maintain a high bar on developer ergonomics. • Collaborate with compliance and legal on network rule changes, NACHA updates, and card network bulletins – translating regulatory inputs into product requirements. • Work with payment operations to define reconciliation requirements, exception-handling workflows, and ops tooling needs. • Represent the payments product in customer conversations, sales cycles, and external thought leadership.