Toast

• Stand up the Retail AI GTM Pod to surface, qualify, and scale AI applications • Serve as the production engine for ideas surfacing through the pod and field • Lead technical discovery to determine the most efficient path for problem statements • Maintain and execute against a technical scrum board, operating on defined sprint cycles • Coordinate integration efforts to map vertical AI outputs into core GTM platforms • Design and enforce security controls for Retail AI applications • Contribute to cross-functional AI coordination cadences connecting teams across Toast

• Own technical direction of the ML Platform — feature store, model hosting and serving, experimentation, training infrastructure — driving architectural decisions around scalability, reliability, latency, and cost • Lead design and delivery of large-scope platform initiatives from conception through production, coordinating across ML, data, and infrastructure teams • Identify and resolve systemic technical challenges: online/offline feature parity, model deployment friction, experimentation velocity, GPU utilization, cross-team dependencies • Set and maintain a high engineering quality bar through hands-on code contributions, design reviews, and mentorship of platform and ML-adjacent engineers • Partner with ML engineering, data science, product, and platform leadership to translate ML strategy into technical roadmaps • Define the paved paths ML teams use to ship models safely — from feature registration through canary rollout, monitoring, and rollback • Leverage AI-augmented development tools to increase development velocity and code quality

• Design, build, deploy, and maintain highly resilient and scalable systems that are critical to the success of Data at Toast • Develop and execute technical strategies to solve complex business challenges, leveraging data-driven decisions to prioritize impactful changes. • Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives. • Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence. • Effectively communicate technical direction, guide teams through execution and drive organizational quality practices • Diagnose performance bottlenecks and implement optimizations • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

• Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. • Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. • Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. • Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. • Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. • Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunities forward. • Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

• Perform analysis and build financial models to help inform data-driven capital markets decisions, gathering inputs from various stakeholders • Create and manage ongoing ABS-style reporting and audit cadences to uphold various types of financing relationships • Establish and maintain relationships with external capital teams to ensure compliance with contractual obligations • Help negotiate and execute on new capital commitments in the form of private credit arrangements • Collaborate with the Risk, R&D, Strategic Finance, Accounting, Product, Legal, Compliance, and Operations teams to evaluate and address capital markets impacts of new initiatives • Drive operational efficiencies across all capital markets functions • Build presentations to explain complex concepts, and deliver key information to a variety of audiences

• Apply a diverse set of expertise including data mining, statistical analysis and machine learning to deliver impactful, objective, and actionable data insights that enable informed business and product decisions • Collaborate with cross-functional teams, including sales, marketing, and product, to identify business opportunities and develop data-driven solutions that drive growth and engagement. • Partner with line of business teams and collaborate with product managers, engineers and data scientists to foster data-driven decisions that yield significant impacts • Able to effectively communicate analysis, insights and recommendations to high-level business partners in verbal, visual and written formats • Thrive in a dynamic and rapidly evolving environment

• Leverage your Toast Payroll product knowledge and project management skills to partner with restaurant owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation and adoption experience. • The Onboarding Consultant is responsible for guiding customer through initial onboarding steps, including setting up client databases utilizing information from the previous payroll provider or data provided by the client • Create & lead an onboarding training plan for each customer on how to leverage the Toast product configured to their business and workflow • Manage several onboarding projects simultaneously, with a large book of business (60+ restaurants) in your backlog • Effectively collaborate with other Strategic Cuisines teams at Toast including but not limited to sales, onboarding, marketing, etc. • Ensure the customer’s transition to Toast Payroll goes smoothly and that you are available throughout the implementation to assist and guide the customer remotely • Assist and guide by providing post-live guidance, troubleshoot problems or follow-up training as needed by the customer • Assist in translation of customer-facing resources English to Mandarin as needed

• Own and evolve the product vision, strategy, and roadmap for Toast’s lending portfolio • Identify, size, and sequence new opportunities that help restaurants start, run, and grow • Lead teams through both 1-to-n scaling and 0-to-1 incubation • Define end-to-end product experiences and scalable lending infrastructure • Build lending experiences that feel native to Toast • Use customer research and data to identify pain points • Partner deeply with various teams to improve access to capital • Shape the role of AI and automation in Toast Finance • Establish the operating cadence, metrics, and decision-making frameworks • Hire, coach, and develop a high-performing team of product managers • Communicate strategy, priorities, tradeoffs, and progress clearly to senior leaders and cross-functional partners

Title: Strategic Cuisines Inside Account Executive Location: United States ID: R14480 Sales Job Description: This is a fully remote bilingual Spanish inside sales opportunity based out of a personal home office. You must be based in an EST time zone. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Strategic Cuisines Account Executive, you will help grow Toast’s presence within the Spanish Cuisine restaurants. Using a consultative sales approach, you will convert inbound demand, generate new opportunities through referrals, and build trusted relationships with restaurateurs. By delivering a high quality, language inclusive experience, you will identify each restaurant’s needs and recommend how Toast’s end-to-end platform helps their business run better. Your role will focus on driving new customer growth through calls, demos, and closing contracts in the customer’s preferred language. A day in the life (Responsibilities) - Following up on marketing qualified leads in the market you support - Conducting discovery calls & product demonstrations in your customer’s preferred language - Creating and reviewing quotes and contracts in your customer’s preferred language - Ensure our onboarding team and customer are set up for success post sale - Understand the competitive landscape in your market (strengths, weaknesses, benefits) to best position Toast. - Your Spanish skills will be used on the job to communicate with Spanish-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. - As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. - Toast will not sponsor applicants for work visas for this role. What you'll need to thrive (Requirements) Fluency in both oral and written English and Spanish is required for this rolePrior Sales experience preferredAbility to work in a fast-paced environmentAn entrepreneurial and feedback driven mindset What will help you stand out (Nice to Haves/Nonessential Skills) - Restaurant Operations Experience - Experience using Salesforce to keep track of Sales activities - Sandler Sales Training AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $148,000—$237,000 USD Zone B $128,000—$205,000 USD Zone C $115,000—$185,000 USD Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Hands-on design and implementation of Kotlin backend services to improve our device management workflows for customers. • Lead the design and development of the next generation of Toast’s software services and applications. • Collaborate with Product Management, Hardware, QA and other Software teams on the product roadmap and requirements. • Create technical requirements and detailed designs of the software system being developed. • Lead effort estimation sessions and use sound judgment to enable planning of projects. • Diagnose performance bottlenecks and implement optimizations. • Help set the standard for software quality by adopting modern software test frameworks and practices in day to day development.