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How the world gets designed and made. #MakeAnything
Senior Principal Experience Operations Program Manager
Location
California + 1 moreAll locations: California | Oregon
Posted
57 days ago
Salary
$132K - $236.0K / year
Seniority
Senior
Job Description
Senior Principal Experience Operations Program Manager
Autodesk
• Provide operational oversight for experience execution across Design, Product, Engineering, Research, and User Success for a new product experience • Partner closely with senior leaders to ensure they have the visibility, context, and materials needed to understand escalations, make informed decisions, and stay aligned on North Star product strategy • Drive alignment on priorities, milestones, decisions, and dependencies across leadership and working teams • Create connective tissue across multiple workstreams, maintaining a strong pulse on overall program health and stepping in where needed to unblock progress • Ensure experience vision and design intent are clearly documented, communicated, and carried through implementation to delivery • Establish and maintain effective operating rhythms that enable high-quality outcomes without creating unnecessary process • Track and manage risks, gaps, escalations, and trade-offs, ensuring timely resolution and appropriate leadership visibility • Coordinate workflows, handoffs, and decision-making across teams to support a cohesive end-to-end customer experience • Partner with design, product, and engineering leaders to ensure experience decisions are actionable, feasible, and executed with fidelity • Monitor progress against key commitments and follow through to ensure decisions translate into measurable execution • Track progress of milestones and dependencies with rigor • Create weekly status reports to shore up progress, celebrations, challenges, mitigations, and asks • Operate effectively in a fast-moving, ambiguous environment while balancing immediate delivery needs with longer-term organizational design • Manage external vendors and partners to drive quality results, maintain alignment with internal teams, and adapt execution as needs evolve
Job Requirements
- 10-12+ years of experience in design operations, program management, product operations, experience operations, or a related cross-functional leadership role
- Proven experience leading complex operational execution across design, product, engineering, research, and other cross-functional teams
- Proven experience partnering with senior leadership teams on complex initiatives, including driving alignment, surfacing risks, managing escalations, and enabling effective decision-making
- Strong ability to drive alignment and accountability across multiple stakeholders without direct authority
- Demonstrated success managing cross-functional dependencies, execution risks, and operational follow-through in fast-moving, ambiguous environments
- Experience translating product strategy, experience strategy, and design decisions into clear execution plans and team actions
- Excellent communication, facilitation, and synthesis skills, with the ability to support both executive-level discussions and working team execution
- Strong operational judgment, attention to detail, and ability to balance rigor with speed
- Deep understanding of end-to-end product development processes and experience design workflows
- Comfort operating in dynamic, evolving team environments, including helping stand up new structures and ways of working while managing day-to-day delivery
- Experience managing external vendors or strategic partners to deliver high-quality outcomes in close coordination with internal teams
- Familiarity with AI tools and modern ways of working that improve coordination, decision-making, and execution effectiveness
Benefits
- Health and financial benefits
- Time away and everyday wellness
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