• Campaign coordination: Drive the execution of marketing, brand and campaign initiatives. • Conversion optimization: Ensure all shop updates promote conversions and revenue growth. • Interface management: Collaborate with internal teams and external partners. • Quality assurance & brand consistency: Verify adherence to brand guidelines. • Analysis & reporting: Monitor campaign and shop performance.

• You will be responsible for defining, driving, and executing Ivoclar’s Ecommerce strategy. • This role ensures that Ivoclar offers a state-of-the-art digital commerce solution supporting the markets in delivering measurable business growth both in direct and indirect business models. • Providing excellent customer experience, enabling global product information & availability and integrates seamlessly into the MyIvoclar ecosystem. • The Digital Product Owner Ecommerce balances global consistency with local relevance, ensuring Ecommerce becomes a growth engine, aligned with Ivoclar’s Sales strategy and market ambitions. • Owns the Ecommerce vision, strategy, and roadmap. • Defines business KPIs for revenue growth, conversion, customer adoption, customer lifetime value, and engagement. • Ensures state-of-the-art Ecommerce capabilities, including personalization, omnichannel integration, mobile-first design, and seamless checkout/payment processes. • Manages the full lifecycle of Ivoclar’s Ecommerce platform(s): planning, rollout, adoption, and continuous improvement. • Works in close alignment with other Domain DPOs (e.g., Dealer Portal, Invoice Scanning, Academy) to guarantee that Ecommerce solutions provide cross-functional value rather than isolated capabilities. • Drives global adoption of the Ecommerce platform, supporting local markets with training, best practices, and change management.

• Provide day-to-day operational and project coordination support for the D2C Marketing & Ecommerce team • Support ecommerce operations by creating and updating product listings • Assist in the execution of email marketing campaigns • Maintain and update centralized campaign calendars and content timelines • Compile and analyze campaign performance reports across ecommerce and email • Coordinate asset collection and delivery for campaigns • Monitor ecommerce platforms and user experience to identify issues • Maintain documentation and internal tools • Contribute to campaign planning discussions • Collaborate cross-functionally with other teams

• Own new client onboarding end-to-end, including Slack channel creation, platform access provisioning, and assigning internal ownership across workstreams. • Own weekly client meeting action items, including writing Slack summaries after every call and assigning clear ownership of next steps to the right team members. • Manage and maintain client project trackers, ensuring timelines and deliverables stay on track throughout the week, not just at the point of review. • Communicate and follow up on action items with the internal team, keeping the week's tasks on track and slotting in any new action items that come out of client meetings. • Prep and distribute internal meeting agendas ahead of weekly client calls so the team shows up prepared and aligned. • Send end-of-week client updates summarizing what was accomplished and what is ahead. • Proactively build and automate processes for recurring needs (onboarding checklists, cadence for client communications, brand updates, etc.). • Balance operational structure with AI proficiency, choosing tools and workflows that are easy for a small team to adopt and that meaningfully improve efficiency.