Macmillan

• The Specialist Manager leads a team of Sales Specialists responsible for driving growth across assigned disciplines, products, and higher education markets. • This role focuses on developing a high-performing team that partners closely with sales representatives and regional leaders to identify opportunities, execute strategic sales initiatives, and win complex, high-value business. • The Specialist Manager provides coaching, guidance, and field support throughout the sales process, including customer presentations, opportunity strategy, and closing plans. • The role also serves as the primary liaison between the Sales Specialist team and Marketing and Editorial, ensuring market insights from the field inform product strategy while equipping specialists with the resources and messaging needed to achieve sales objectives and sales initiatives. • Success in this role requires strong cross-functional collaboration, strategic planning, talent development, and sales forecasting. • The Specialist Manager is expected to travel as needed to support customer meetings, coach and evaluate team members, and participate in regional and national conferences, sales meetings, training events, and other business activities, particularly during peak selling seasons.

• Build, QA, and deploy campaign assets (emails, landing pages, forms, and event promotions) using Marketo program templates and tokens. • Configure and execute campaigns according to documented processes and best practices. • Manage campaign execution workflows in Asana—managing tasks, timelines, dependencies, and status updates. • Proactively communicate risks, resolve blockers, and ensure campaign milestones stay on track. • Maintain strict QA standards across all campaign assets prior to launch to ensure flawless execution and proper audience targeting. • Review campaign results and identify opportunities to improve campaign execution. • Utilize AI tools to streamline execution tasks, support QA, and improve delivery speed.

• Assist managing editors with the preparation of materials for key seasonal meetings • Input data for new acquisitions and maintain title information in title management system • Coordinate and distribute information relating to sales materials, as well as book assets such as typeset passes and art • Attend weekly supply chain meeting and traffic reprint updates for all imprints, ensuring accuracy and timely delivery to production • Coordinate cataloging-in-publication data applications to the Library of Congress with editorial assistants, and submit preassigned control number applications for all remaining titles for each season • Act as production editor on select titles as needed

• Identify accounts and contacts with institutional initiatives that target new growth opportunities. • Develop a robust and healthy pipeline and actively move prospects through sales stages. • Secure meetings and presentations at administrative levels to identify needs and position Macmillan solutions. • Identify and generate leads and a pipeline for our Invoke partnership and new expanse products. • Build awareness of Macmillan Learning products at the institutional level and generate course level leads for Macmillan sales team. • Log quality calls and events daily in SF during active selling seasons to provide insights for sales management, marketing, and product. • Deliver comprehensive training and onboarding for iClicker adoptions at the institutional, department or CTL level.

• Draft a variety of book acquisition agreements and related documents (e.g., author contracts, contract amendments, reversions, terminations) • Negotiate agreements to signature with authors and their representatives, collaborating in-house with editors, legal counsel, royalties staff, and business managers • Manage signature and payment processing in DocuSign • Enter key contract information into Biblio database • Track contract status and archive signed agreements • Interpret contract details (rights, territories, author approvals) • Provide general department support and handle special projects as needed

• Rapid Incident Response: Quickly assess, isolate, and mitigate security threats. • Decision-Making Under Pressure: Make critical security decisions during high-risk events. • Collaboration Across Teams: Work closely with IT, security, and leadership to ensure a coordinated response. • Adaptability: Adjust to emerging threats and refine security strategies as needed. • Clear Documentation & Reporting: Deliver concise security reports and actionable insights. • Incident Investigation & Threat Hunting: Analyze security alerts, perform advanced hunting, and escalate high-risk incidents. • Security Policy Tuning: Adjust detection rules, refine access controls, and optimize security settings. • Data Analysis & Trend Identification: Experience in reviewing logs, identifying security trends, and compiling findings into actionable reports. • Technical Communication: Document and present findings to security teams, IT personnel, and executive leadership. • Automation & Scripting (Preferred): Familiarity with PowerShell, KQL, or Python for security automation and custom detections (preferred but not required).

• Supports data-informed marketing decisions by providing audience insights, performance analysis, research support, and scalable marketing solutions • Helps improve campaign effectiveness, optimize audience engagement, and support strategic decision-making • Collaborates with stakeholders across Marketing and the broader organization to analyze performance and support audience strategy • Monitors and analyzes marketing performance data, identifies trends and provides actionable recommendations • Supports audience segmentation, targeting efforts, and analyzes audience trends and engagement patterns • Contributes to the development and continuous improvement of scalable marketing frameworks and processes • Participates in cross-functional initiatives that support organizational goals

• Provide administrative support for editorial director and executive editor, including setting up meetings • Shipping packages, managing the imprint library and backlist • Responding to queries, liaising with other departments, taking minutes, drafting acquisitions memos and P&L’s • Monitoring book production schedules and due dates, running sales and title reports • Prepare and traffic forms and requests related to all parts of the publishing process for the managers • Organizing materials for presentations for internal and external meetings, including sales launch and edit meetings • Maintain professional and responsive communication with authors and agents • Log, read, and evaluate submissions • Provide editorial support such as reading, proofreading, and line editing • Write copy for sales materials, tipsheets, catalogs, book jackets, online feeds, metadata, etc.

• Manage, mentor, and art direct designers and freelancers. • Coordinate multiple projects concurrently for yourself and your direct reports, ensuring adherence to deadlines and the maintenance of design excellence. • Design and manage all stages of book packaging (covers, jackets, interiors), from early concept to final bound book. • Deliver original, effective cover comps and polished final covers that are visually compelling and fresh for the market. • Conduct thorough research and recommend talented illustrators and photographers for various projects. • Route material for approval, maintain schedules and budgets, prepare files for output, and manage the proofing process. • Closely collaborate on book projects with the editorial team, creative director, and production department to ensure materials requests are met in a timely and effective manner. • Support the Senior Art Director in optimizing departmental processes and defining industry-leading best practices.

• Manage and mentor the marketing team responsible for MCPG’s middle-grade and graphic novel lists • Lead marketing strategy for these categories • Conceive, develop, and execute select key marketing campaigns • Collaborate closely with cross-functional teams • Work closely with the sales team to provide support • Communicate detailed campaign updates to executive leadership • Present campaigns and team strategies formally in key meetings • Oversee and manage category marketing budgets