• Benefits administration, including enrollments, life events, changes, corrections, and audits within Workday • Benefits insights and utilization tracking, monitoring enrollment patterns, recurring issues, and employee questions to identify opportunities to improve plan understanding, engagement, and effective use of benefits. • Eligibility and data integrity, ensuring benefits elections and payroll deductions are accurate and timely • Vendor and broker partnership, serving as the primary point of contact to resolve issues and escalations • Open Enrollment execution, including readiness planning, communications, testing, and employee support • Payroll coordination, partnering to reconcile deductions, identify variances, and resolve discrepancies • Employee education and support, translating benefits information into clear, accessible guidance • Documentation and audit readiness, maintaining accurate records and supporting compliance requirements

• Serve as the primary contact for employee inquiries around HR policy, benefits, payroll, and other areas across EMEA via voice, chat, and case management tools. • Manage HR requests, partner with team members, and contribute to improving support processes and knowledgebase content. • Identify automation opportunities to streamline workflows. • Administer employee separations and ensure timely, accurate processing of benefits, deductions, and contributions. • Resolve data discrepancies between systems and communicate clearly with stakeholders. • Collaborate with internal and external partners, including benefits providers.

• You manage the personnel cost budgeting process, including forecasting models, coordination of budget inputs, and alignment with relevant stakeholders • You are responsible for personnel cost forecasting, including regular updates and continuous improvement of forecasting approaches • You analyze, monitor, and further develop key HR and recruiting KPIs (e.g. turnover, absenteeism, headcount, time-to-hire) and support HR business partners and departments with data-driven insights • You create ad-hoc analyses for HR, Finance, and the business and prepare results in a target-group-oriented and management-ready way • You support ESG- and GDPR-related analyses in an HR context and ensure a clean, reliable, and compliant data basis • You actively drive the end-to-end automation and optimization of HR controlling and people analytics processes, systems, and tools

• Conduct HIPAA-compliant telehealth consultations • Review patient intake forms and lab results • Develop individualized HRT/TRT and medical weight loss treatment plans • Determine appropriate care pathways during initial consultations • Educate patients on treatment options and expectations • Maintain accurate, thorough clinical documentation • Collaborate with providers through charting and internal messaging • Adhere to clinical protocols and best practices • Provide feedback to improve clinical quality and operations • Embrace evolving telehealth technologies