• Serve as the primary contact for employee inquiries around HR policy, benefits, payroll, and other areas across EMEA via voice, chat, and case management tools. • Manage HR requests, partner with team members, and contribute to improving support processes and knowledgebase content. • Identify automation opportunities to streamline workflows. • Administer employee separations and ensure timely, accurate processing of benefits, deductions, and contributions. • Resolve data discrepancies between systems and communicate clearly with stakeholders. • Collaborate with internal and external partners, including benefits providers.

• You manage the personnel cost budgeting process, including forecasting models, coordination of budget inputs, and alignment with relevant stakeholders • You are responsible for personnel cost forecasting, including regular updates and continuous improvement of forecasting approaches • You analyze, monitor, and further develop key HR and recruiting KPIs (e.g. turnover, absenteeism, headcount, time-to-hire) and support HR business partners and departments with data-driven insights • You create ad-hoc analyses for HR, Finance, and the business and prepare results in a target-group-oriented and management-ready way • You support ESG- and GDPR-related analyses in an HR context and ensure a clean, reliable, and compliant data basis • You actively drive the end-to-end automation and optimization of HR controlling and people analytics processes, systems, and tools

• Conduct HIPAA-compliant telehealth consultations • Review patient intake forms and lab results • Develop individualized HRT/TRT and medical weight loss treatment plans • Determine appropriate care pathways during initial consultations • Educate patients on treatment options and expectations • Maintain accurate, thorough clinical documentation • Collaborate with providers through charting and internal messaging • Adhere to clinical protocols and best practices • Provide feedback to improve clinical quality and operations • Embrace evolving telehealth technologies

• Serve as a trusted advisor to leaders on workforce, talent, and performance strategy. • Translate business objectives, operating priorities, and financial drivers into people plans and actions. • Provide data-informed guidance that balances speed, effectiveness, and risk. • Lead performance management cycles, talent reviews, and development planning for assigned client groups. • Partner with leaders on succession planning and leadership capability development. • Strengthen talent density through proactive coaching, assessment, and intervention. • Diagnose organizational effectiveness issues related to structure, roles, decision rights, and operating rhythm. • Support org design, workforce planning, and scalable organizational changes. • Improve clarity, accountability, and execution through practical recommendations. • Lead or support people-side change initiatives tied to growth, transformation, or operational improvement. • Reinforce Everfox values through leader behaviors, systems, and everyday practices. • Manage employee relations matters of moderate complexity with sound judgment and discretion. • Ensure people decisions are compliant, ethical, and well-documented. • Collaborate with HR Centers of Excellence (Talent, Total Rewards, People Operations) to deliver integrated solutions. • Partner cross-functionally to support business outcomes while maintaining compliance and risk discipline.