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Sobi - Swedish Orphan Biovitrum AB

Headquartered in Stockholm, Sweden, Swedish Orphan Biovitrum AB is an international biopharmaceutical company dedicated to transforming the lives of individuals

Commercial Cloud Manager

Location

Switzerland

Posted

93 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishHashiCorp Vault

Job Description

Commercial Cloud Manager

Sobi - Swedish Orphan Biovitrum AB

• Act as the global System Administrator for the Veeva Vault CRM platform • Configure and evolve core Vault CRM modules (e.g. Account Management, Call Reporting, CLM, Events Management, Campaign Manager, Approved Email, Surveys, Medical Inquiry, Cycle Plans, Event Meetings) • Translate complex business needs into scalable, compliant system solutions • Manage roles, permissions, security, and data governance • Provide operational support, troubleshooting, and user enablement • Develop and maintain technical documentation, configuration records, and training materials • Lead integrations with downstream data platforms and external digital ecosystems • Collaborate with Commercial, Medical Affairs, Compliance, Regulatory, and Data teams to streamline processes and improve field efficiency • Identify and implement innovative solutions—including generative AI and predictive analytics—to enhance HCP engagement and field productivity. • Partner with Data Science teams on proof-of-concept initiatives such as AI-powered call note summarization, smart segmentation, and next-best-action recommendations.

Job Requirements

  • Minimum 3 years of hands‑on experience with Veeva CRM (Vault CRM is highly desirable)
  • Strong expertise in system configuration, administration, and governance
  • Proven ability to translate business requirements into technical solutions
  • Experience with user management, security configuration, and compliance‑driven environments
  • Familiarity with Veeva Network, Open Data, Events Management and Veeva PromoMats (CLM and VAE management) is an advantage
  • Veeva CRM or Vault CRM Administrator/Developer certification preferred
  • Experience working in life sciences (pharma, biotech, or medical devices)
  • Strong communication skills with the ability to engage both technical and business stakeholders.
  • Excellent communication skills in English, working confidently with global stakeholders

Benefits

  • flexible work arrangements
  • professional development

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