Farmers Insurance

• Representing clients in all areas of insurance defense practice • Handling cases that are primarily low in complexity and exposure • Manages all phases of cases from intake to resolution • Litigates low complexity and exposure cases and performs duties necessary from intake to trial and/or settlement • Preparation of pleadings, motions, discovery, and briefs • Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials • Proactively informs leadership of case handling opportunities and challenges encountered • Consults with the Claims Department on the legal aspects of files • Performs other tasks or duties to ensure efficient case management • May handle second chair trials and handle trials in cases with minimal complexity and/or exposure • May provide support to senior attorneys in cases of greater complexity and/or exposure and may receive developmental assignments of matters that are of moderate complexity and/or exposure

• Represents clients in all areas of insurance defense practice • Handles all phases of cases from intake to resolution • Litigates low complexity and exposure cases • Prepares pleadings, motions, discovery, and briefs • Attends hearings, conferences, interviews, mediations, arbitrations, and/or trials • Informs leadership of case handling opportunities and challenges • Consults with the Claims Department on the legal aspects of files • Ensures efficient case management • May handle second chair trials and trials in cases with minimal complexity

• Assists the attorneys in answering interrogatories and preparing motions, complaints, briefs and other legal documents • Interviews clients and reduces answers to writing • Reviews work with attorneys and prepares answers in final form • Obtains, reviews and summarizes medical records at the direction of trial attorneys and has them reviewed by experts as necessary • Arranges for medical examinations • Assists attorneys in preparing motions, and researches legal points in connection therewith • Assists attorneys in interviewing witnesses preparatory to and during trials as necessary • Assists attorneys in preparing documents and evidence for trial • Performs other functions as assigned

• Performs legal and secretarial tasks for assigned attorney(s), with supervision and oversight from their leader • Maintains schedules and calendar for assigned attorney(s) • Composes a variety of correspondence, pleadings and various legal forms • Coordinates time and location of multi-party appearances, including depositions, arbitrations, mediations, Independent Medical Exams (IME’s) meetings and site inspections • Answers telephone calls, emails and handles client inquiries • Receives and processes incoming mail • Contacts clients, witnesses, court reporters, interpreters, claims personnel, and others to confirm scheduled appearances as instructed by assigned attorney(s) • Maintains a thorough knowledge and keeps up-to-date with court rules and legal deadlines

• Respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers • Consulting with customers to understand their needs, and selling those products which best fit the customer’s needs • Make outbound calls to optimize sales potential • Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option • Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities • Navigate multiple computer systems while seamlessly interacting with the customer

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements. • Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms. • Receive and respond to inquiries related to insurance matters. • Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions. • Document customer interactions and outcomes thoroughly in system.

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements • Communicate with customers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms • Receive and respond to inquiries related to insurance matters • Interact with customers, agents, and others to resolve moderately complex issues regarding policy provisions and conditions • Evaluate and interpret policy information within prescribed authority limits • Document customer interactions and outcomes thoroughly in system • Help maintain department knowledge resources to keep them current

Title: Direct Sales Representative (Remote-Entry, Senior, Lead levels)) Location: FL United States Job Description: We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: Hybrid ( #LI-Hybrid ), Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered. Job Summary We’re looking for sales-driven, enthusiastic experienced licensed sales professionals to join our next classes of Sales Consultants beginning in Summer 2026. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer’s needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance. We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities. Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success. - Our model includes guaranteed annual base pay of $40,000+ based on your experience. - A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually. - Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay. - Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+. You'll thrive here if you are: - Self-motivated & goal-oriented – You set ambitious goals and chase them relentlessly. - Customer-focused – You build trust and tailor solutions with empathy. - Tech-savvy & adaptable – You navigate systems with ease and embrace change. - Coachable & curious – You welcome feedback and seek growth. - Accountable & reliable – You own your outcomes and show up ready. If you're driven, competitive and ready to grow, this is the place to do it! Check out a Day in the Life of a Sales Representative! You'll thrive in this position if you have: - Minimum 1 year of experience in a sales environment - Proven ability to meet quotas, metrics and goals - A drive to work in a fast-paced, high energy environment - Desire for a long-term career within the insurance industry - Proven ability to take initiative, solve problems, and prioritize tasks - Direct sales skills, and the aptitude to influence customers and close the sale - Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms - Must have an active P&C or Personal Lines license with strong desire with call center experience selling policies over the phone Here's what you will accomplish as a member of our team: - Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls - Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option - Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities - Navigate multiple computer systems while seamlessly interacting with the customer Experience Requirements - P&C/Personal Lines License required - Experience in property & casualty insurance sales is preferred - Education - High School diploma or equivalent; College degree preferred - Minimum of 1 year of Sales experience required; Call Center experience is preferred - Direct sales skills, and the aptitude to influence customers and close the sale - Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms - Strong PC and software skills required Education Requirements - High School Diploma or equivalent required. - Property & Casualty insurance license required upon hire. Benefits - Farmers offers a competitive salary commensurate with experience, qualifications and location. - Bonus Opportunity (based on Company and Individual Performance) - 401(k) - Medical - Dental - Vision - Health Savings and Flexible Spending Accounts - Life Insurance - Paid Time Off - Paid Parental Leave - Tuition Assistance Job Location(s): US - FL, US - CT, US - DE, US - GA, US - MA, US - MD, US - MI, US - NC, US - NJ, US - OH, US - PA, US - RI, US - SC, US - VA - Reston Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.

• Litigates moderate to high complexity and exposure cases and/or cases involving unique legal or procedural issues • Manages all phases of cases from intake to resolution • Acts as the lead attorney at hearings, conferences, interviews, mediations, arbitrations, and/or trials • Utilizes knowledge of legal precedents to analyze the probable outcomes of a case • Provides guidance to ensure compliance with regulatory requirements and industry standards

• Represent clients in all areas of insurance defense practice • Handle cases that are primarily low to moderate in complexity and exposure • Manage all phases of cases from intake to resolution • Litigate low to moderate complexity and exposure cases and perform duties necessary from intake to trial and/or settlement • Prepare pleadings, motions, discovery, and briefs • Attend hearings, conferences, interviews, mediations, arbitrations, and/or trials • Proactively inform leadership of case handling opportunities and challenges encountered • Consult with the Claims Department on the legal aspects of files and jurisdictional issues • Perform other tasks or duties to ensure efficient case management • Handle second chair trials and moderate complexity cases • Support senior attorneys in cases of greater complexity and receive developmental assignments of high complexity cases