• Lead the creation and evolution of the architecture program/function with focus on Customer digital transformation services. • Demonstrate the business value of Architecture Services as an enabler of strategy formulation, and as support for innovation influencing technology decisions, which drives the Customer’s top and bottom lines. • Lead, advise and guide on technology experiments for Customers, helping to create new products and services and integrating the best of theses into steady-state operations for the Customer. • Assess current Customers IT environments and deficiencies, and recommend the strategic future-state of digital capabilities that will enable customers to continuously move their business forward with Boomi • Develop and deliver actionable architecture artifacts to guide and support Customers digital technology decisions in full alignment with the execution of their business strategy • Take the first step towards your dream career with Boomi

• Addresses customer support calls for Empower related problems, providing call resolution • Provide excellent customer service to end users by communicating all stages of progress in resolution of the reported problem • Credential setup and modifications for users in Empower System • Research, resolve these inquiries related to loan level issues.

• Lead the design of large, complex technology solutions • Collaborate with cross-functional technical teams • Work closely with the sales team to actively participate in the presales process • Translate clients’ business strategies into comprehensive IT strategies • Integrate applications, data, and technology across multiple towers • Share best practices and solution blueprints with internal teams and clients • Develop business cases and technology roadmaps • Define architectural principles and apply them to guide governance • Manage large-scale application and technology portfolios • Create both strategic and solution architectures

• Support the development, enhancement, and rollout of compensation philosophy, and benefits harmonization programs, policies, and procedures. • Proactively conduct market research and contribute analytical insights to design discussions. • Recommend enhancements based on emerging global and regional trends, regulatory requirements, and benchmarking insights. • Support global compensation team in administrating base compensation, short-term incentives, long-term incentives, and recognition programs. • Support annual compensation cycles including merit, bonus, and equity planning activities. • Prepare reports, analytics, dashboards, modeling, and presentations. • Partner with various internal key stakeholders on job evaluations, salary range placement, offer construction, and internal equity analysis. • Ensure compensation programs comply with local employment laws, statutory requirements, and internal governance standards. • Support audits, and documentation related to compensation programs. • Conduct compensation benchmarking using regional market surveys to ensure competitive salary ranges and job structures. • Monitor market trend, pay transparency, equal pay, and other regulatory change requirements in EMEA and APAC, and assess the impact on compensation practices. • Provide data-driven insights and recommendations to the leadership team. • Liaise and work with payroll vendor on system management, and ensure timely and accurate processing and payment. • Monitor any off-cycle payments, probation confirmation, Part-time/Term contract status, and update payroll and relevant teams. • Prepare reports, including monthly local and global headcount reports, and turnover reports for management reviews. • Ensure Data Accuracy and Compliance in HRIS and employee records. • Promote a positive work environment through employee initiatives and to create a holistic employee experience. • Assist with required reports, ad-hoc reports, organization chart updates and requests. • Handle statutory reporting and coordinate with external vendors/government bodies when needed. • Payroll reconciliation to ensure proper cost center allocations and cost allocations.