• Managing a team of 8+ individuals at various levels ranging from manager to a Senior Director • Leading and scaling a primarily remote, agile workforce comprised of both in-house team members and contractor/partner resources • Directly managing select strategic accounts and executive-level client relationships to remain current on applicable technology, tactics and industry trends • Leading the recruitment, retention, and professional development of the Email & Lifecycle Marketing team, while continuously refining the training process and materials for new hires • Providing growth mapping, goal setting, and conducting annual performance reviews • Coaching direct reports on foundational leadership skills, including communication, expectation setting, rapport building, and conflict resolution • Driving the strategic use of AI and automation to improve team efficiency, quality, and speed, across campaign planning, execution, QA, analysis, and reporting • Driving email and lifecycle marketing opportunities and solutions for clients, including CRM and CDP strategy, segmentation and personalization frameworks, LTV and retention analysis, and measurement of lifecycle performance • Overseeing and facilitating the onboarding of new accounts supported by the Email & Lifecycle team • Interfacing with clients to collect feedback, articulate value, present strategy, and strengthen executive-level relationships • Identifying critical account issues and escalating them appropriately • Accountable for the quality, innovation, and performance of all email and lifecycle marketing strategies and services delivered to clients • Improving operational processes, workflows, QA standards, and technology stacks to drive scalability and margin efficiency • Partnering closely with Data Strategy and Analytics teams to design and implement robust customer and audience data infrastructures that enable advanced segmentation, personalization, and first-party data activation • Setting the strategic direction, frameworks, and standards for sophisticated, multi-channel lifecycle programs (email, SMS, push, in-app, on-site), and ensuring teams are equipped to plan, build, and optimize programs with measurable business impact • Overseeing the development, launch, and scaling of loyalty, rewards, and referral programs, ensuring teams have the expertise, tools, and guidance to drive retention, frequency, and lifetime value • Partnering with Sales to lead audits, develop compelling lifecycle and CRM/CDP pitch narratives, and actively contribute to winning new business and account expansion • Owning and leading new business pitching for CRM, CDP, and lifecycle marketing engagements, with a demonstrated ability to close and expand accounts • Reporting to SVP and other senior leadership on key performance pillars, including growth, retention, new business, and partnerships • Partnering with internal stakeholders to share learnings and provide thought leadership on lifecycle marketing trends and best practices • Leading lifecycle-related discussions and participating in internal or external speaking opportunities

• Create substantial recurring Evotherm & Evoflex business throughout your market. • Develop, execute, and manage strategy for warm-mix, liquid anti-strip & rejuvenator adoption. • Identify key markets, ideal partners, appropriate product positioning and growth opportunities. • Apply the sales cycle successfully across a complex environment by creating superior value for all decision makers and influencers. • Take complete ownership for creating and sustaining the momentum crucially needed to drive the change towards warm-mix asphalt. • Strategically manage existing business and new business opportunities to meet corporate revenue and margin growth goals. • Excite and motivate road owners (various agency and multi-level DOT personnel) through superior communication skills in presenting and positioning Evotherm value. • Anticipate and effectively manage questions, concerns and objections related to WMA. • Lead the supporting efforts of lobbyists, public relations, government, regulatory, and research institutions to drive change faster. • Achieve specification adoption across the territory and establish Evotherm as the preferred paving technology. • Master all aspects (properties, design, testing, construction, performance) of Evotherm’s performance compared to hot-mix asphalt paving across commonly employed mix types (Superpave, SMA, dense & open graded). • Create relationships built on trust with all key partners through frequent face-to-face interactions (various agencies, liquid asphalt suppliers, contractors, road owners). • Direct and coordinate the support resources needed to successfully organize and execute demonstrations and paving projects. • Become the communication nucleus for key customers, partners and the Charleston support team. • Provide hands-on support during construction when needed. • Perform under pressure to troubleshoot & solve problems that may occur during mix construction and lay down. • Manage the installation and integration of Evotherm pumps and tanks at customer facilities. • This is a remote position within the defined territory.

• Resolve questions and concerns effectively and efficiently by actively listening, communicating clearly, and assuring understanding of the question/issue. • Respond to our company National Service Center and Field Service Center inquiries using knowledge base documents, Prescribing Information/Medication Guide documents, and databases. • Provide off-label scientific/medical information to Healthcare Professionals in response to unsolicited inquires. • Document interactions, recording details of inquiries, complaints, comments and actions taken, to include intake of Adverse Events and Product Quality Complaints. • Ensures the delivery of the desired customer experience for all customer/employee engagements. • May manage development and execution of customer/consumer/employee multi-channel communications, workflow processes, and operating procedures to ensure effective and efficient contact center operations and consistent delivery of the desired customer experience. • May collaborate with internal stakeholders to develop and execute changes in processes/ procedures, plan and implement new strategies, share status of operations and key performance metrics, and manage escalated issues. • Manage escalated customer requests to resolution for assigned projects, and assess customer interactions to continually enhance the customer experience and achieve operational excellence.

• Coordinate and execute integrated campaign activities for expansion and new logo marketing programs. • Manage content and creative deliverables through Click Up to ensure timely execution. • Partner cross-functionally with Customer Success and Product Marketing to identify customer stories, testimonials, and case studies. • Manage the customer marketing calendar and ensure amplification across channels (email, social, web). • Own campaign setup, reporting and workflows in SalesForce • Build and deploy marketing emails and nurture sequences in HubSpot with strong attention to brand and design. • Own Momentus’ social media calendar by drafting and publishing campaigns and product-aligned content, while monitoring performance to improve channel ROI • Track performance metrics and recommend optimization opportunities (open rates, CTR, conversions). • Act as a connector between campaign planning and marketing operations, keeping tasks moving, deadlines met, and details organized.