Momentus Technologies

• Ensure software is delivered efficiently and on time using C#.NET / ASP.NET. • Work across the full software stack, including UI, backend services, and database layers. • Work with client technologies like Angular, Aurelia, Typescript, Javascript, CSS, and HTML. • Participate in an agile (SCRUM) development team. • Establish and improve high standards for software design and development. • Collaborate with software engineers, quality engineers, devops, and management to provide technical guidance throughout projects. • Review business and technical requirements and encourage knowledge sharing within the team. • Dive deep into system analysis and programming, often involving extensive research. • Test software thoroughly using unit and integration testing frameworks such as xUnit, NUnit, or MsTest. • Stay updated on new technologies, AI-first development practices, and software development tools. • Work with AI coding tools such as Claude Code, GitHub Copilot, Cursor, or similar technologies. • Collaborate with global teams, with some level of overlapping work hours expected.

• Own the design infrastructure that accelerates Momentus' AI-first product strategy. • Audit existing product-line-specific Figma libraries, then lead the migration to a component system that lives in code with tokens as the source of truth • Build and maintain LLM-readable system documentation, accessible to designers, engineers, and Claude • Own the context layer: structured prompt libraries, MCP server integration, and system artifacts that keep Claude producing consistent, on-brand, accessible output • Establish governance that accounts for AI-generated code, not just human-authored contributions • Track and report on system health metrics tied to business outcomes: product velocity, cycle time, and features shipped, alongside coverage and adoption • Lead the design of Momentus' AI interaction patterns as the primary design surface, covering non-deterministic outputs, trust and transparency, agentic workflow UIs, and progressive disclosure of AI behavior • Define standards for how AI features look, feel, and communicate across all product lines • Create reusable patterns for supporting surfaces: onboarding flows, reporting and analytics interfaces, and dashboards • Partner with Engineering to define token architecture, component APIs, and the front-end structure that makes the system scalable and AI-agent-consumable • Collaborate with Product Management to sequence system work against the AI-first product roadmap • Elevate design team capability through pairing, critique, and informal mentorship across all product lines • Define and uphold visual and interaction quality standards across all product lines • Champion accessibility to WCAG 2.2 AA, using AI tooling (automated audits, contrast checks, alt-text generation) to accelerate compliance rather than treat it as overhead • Contribute to design reviews with feedback grounded in system standards and AI-first principles • Own annual VPAT generation across all product lines, coordinating with Engineering and QA to assess conformance, document findings accurately, and publish updated reports on a defined cadence

• Drive measurable outcomes impacting customer satisfaction and gross retention • Lead day-to-day performance of EMEA customer support function • Collaborate cross-functionally with Engineering, Product, and other teams • Manage escalations effectively and achieve SLA targets • Maintain and report on team-level KPIs

• Own the day-to-day execution of digital programs across email campaigns, in-app engagement, community, and customer education. • Build and manage automated email campaigns that guide customers through onboarding, activation, and ongoing adoption milestones. • Identify at-risk accounts using health score signals and deploy targeted risk intervention sequences. • Collaborate with CSMs to align digital touchpoints with human-led plays across the customer journey. • Design and launch in-app guides, product tours, tooltips, and banners that drive feature discovery and usage. • Own day-to-day strategy and management of Momentus' online customer community platform. • Create and curate content that drives participation — including product tips, use cases, announcements, and discussions. • Manage end-to-end logistics and promotion for monthly customer webinars, including scheduling, platform setup, speaker coordination, and post-event follow-up. • Create new customer learning content including quick-start tutorials, how-to videos, and structured learning courses that help users build confidence and competency in the Momentus platform.

• Manage CRM and ERP software implementation projects for clients with 5-500 users. • Participate in functional and technical working groups and progress meetings. • Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process. • Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources. • Design and deliver key stakeholder training on system configuration as well as end user training. • Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

• Own the overall event calendar, program vision, and strategy aligned to GTM priorities and business goals • Position events as a core driver of pipeline, customer engagement, and brand • Define clear success metrics for each event and the broader portfolio • Track performance, measure ROI, and provide insights to optimize future investments • Lead planning and execution for Tier 1 events, executive engagements, and high-impact brand activations • Ensure every event delivers a consistent, premium, and differentiated Momentus experience • Partner with Demand Gen to build and execute integrated promotion plans across email, paid, social, and content • Ensure strong pre-event pipeline creation and post-event follow-up • Allocate budget based on strategic priorities and expected ROI • Own end-to-end financial management including POs, vendor payments, and reconciliation • Manage all event logistics including AV, signage, catering, staffing, setup, and on-site execution • Own vendor sourcing, negotiation, and relationship management • Ensure accurate lead capture and tracking • Monitor lead progression through the funnel and partner with Sales on follow-up and conversion • Collaborate with Sales, Product Marketing, Content, and Brand to ensure messaging and experience align with core value propositions • Act as the connective tissue across teams to deliver seamless execution • Shape and evolve the Momentus event experience and identity • Ensure consistency and quality across every touchpoint, from invitation to follow-up

• Develop and execute a comprehensive demand generation strategy tied directly to pipeline and revenue goals. • Build programs that consistently generate high-quality, sales-ready opportunities. • Leverage AI and automation to improve targeting, personalization, lead scoring, and campaign execution. • Apply predictive analytics to identify high-intent prospects and improve conversion and efficiency. • Continuously evaluate and integrate emerging AI-driven tools into the marketing stack. • Own the funnel from acquisition through conversion, continuously improving conversion rates and pipeline velocity. • Partner closely with Sales and RevOps to ensure strong alignment, clean handoffs, and pipeline quality. • Plan and execute campaigns across channels (paid media, email, content, webinars, events, etc.). • Allocate budget and effort based on performance and ROI. • Build and refine reporting frameworks to measure performance across campaigns and channels. • Translate data into actionable insights that drive decision-making and resource allocation. • Run a high-velocity testing roadmap across messaging, audiences, channels, and offers. • Scale what works and rapidly iterate on what doesn’t. • Partner with Product Marketing on positioning and messaging. • Align with Sales on ICP definition, targeting, and pipeline feedback loops. • Collaborate with RevOps and data teams to ensure scalable systems and accurate reporting.

• Administer and optimize Salesforce Sales Cloud and CPQ platforms (e.g., Salesforce CPQ, DealHub, Nue.io), serving as the internal expert on quote-to-cash architecture and best practices. • Design scalable quote-to-cash solutions including pricing logic, approvals, product configuration, renewals, and amendments. • Architect and build advanced Salesforce automation, including record-triggered flows, screen flows, approval processes, and end-to-end lifecycle workflows. • Proactively identify and implement automation to reduce manual effort, improve accuracy, and accelerate revenue velocity across the sales lifecycle. • Leverage Salesforce AI capabilities and external AI tools to enhance system intelligence, guided selling, forecasting, and operational insights. • Partner with RevOps and GTM leaders to embed AI-driven insights into core workflows such as lead scoring, opportunity management, and forecasting. • Ensure strong data integrity through governance, validation frameworks, audits, and advanced dashboards supporting forecasting and revenue analytics. • Own and optimize GTM system integrations (e.g., ZoomInfo, Gong, Outreach, marketing automation), ensuring reliable data sync, field mapping, and cross-system alignment.

• Manage CRM and ERP software implementation projects for clients with 5-500 users. • Participate in functional and technical working groups and progress meetings. • Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process. • Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources. • Design and deliver key stakeholder training on system configuration as well as end user training. • Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

• Drive the execution of all processes in the product lifecycle, leveraging AI tools for market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch • Translate product strategy into detailed requirements in collaboration with UX and engineering • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI • Conduct discovery to uncover high value, unmet market / customer needs; conduct & synthesize competitive analysis • Create, manage and present product roadmaps • Collaborate with product pricing to determine ideal commercial / GTM plan • Track, measure, and report on product performance • Gather and analyze feedback from customers and stakeholders • Make data-driven decisions to improve products, using AI-powered analytics and LLM-based insights to accelerate discovery and prioritization • Define and own the AI feature strategy for accounting workflows, including intelligent automation, anomaly detection, natural language interfaces, and AI-assisted reconciliation • Partner with engineering and design to evaluate LLM providers, agentic frameworks, and AI/ML models appropriate for ERP accounting use cases • Develop content for executive / board presentations on roadmap and product/market performance