DescriptionAgora is a leading SaaS and FinTech platform transforming how real estate investment firms manage their capital, investors, and operations. Trusted by 1000+ GPs, owners/operators, and investment firms globally, we help teams streamline the full lifecycle of investment management—from fundraising and onboarding to reporting, distributions, tax, and back-office automation. But we’re more than just software. We’re a team of bold thinkers, innovators, and real estate enthusiasts who believe complex processes should feel simple. Our platform combines modern technology with expert services, helping our customers raise more capital, deliver a better investor experience, and scale their businesses smarter. Agora is backed by top-tier VCs like Insight Partners and Qumra Capital, and we’re growing fast. We’ve been named one of Globes’ Most Promising Startups, recognized as a Best Start-Up Companies to Work For by Duns 100, and one of Business Insider’s Hottest PropTech Startups. About the role As a Customer Success Manager at Agora, you will be the trusted partner for our clients, guiding them throughout their journey and ensuring they get maximum value from our platform. You’ll work closely with cross-functional teams to support adoption, drive retention, and build long-term relationships that lead to mutual success. What are we looking for - Build and nurture strong relationships with our clients to understand their needs and ensure their success - Empower customers to connect their goals and challenges - Take ownership of new accounts and manage their onboarding teaching them how to use the platform and technology. - Build, own, and execute client success and engagement plans - Spearhead internal cross-functional improvement projects - Represent voice of the customer and influence product development roadmap - Be the main point of contact for your clients. - Get on calls with clients according to their subscription and needs (weekly, monthly, bi-monthly) - Maintain a high level of product proficiency to guide clients on the best uses of our product. Fully understand the features and limitations of Agora’s array of products and provide innovative and creative solutions even when clients haven’t asked for them. Requirements - Native proficiency in Spanish required - Proficient in English - Superb written and verbal communication skills - At least one year of experience in B2B SaaS as a Customer Success Manager - Experience working with international clients - Strong customer-facing and presentation skills with the ability to establish credibility with executives - Willingness to work US hours a few times a week. - Proficient at building online onboarding & ongoing process - Ability to take initiative and adapt - Positive attitude, empathy, and high energy Compensation: $70,000 - $80,000 base salary. Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. We encourage you to apply if your expectations are outside this range. Equal opportunityAgora Software is an equal opportunity employer. Consistent with our mission of serving a diverse and global audience, we value a diverse workforce and inclusive culture which reflects that. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status. Please note that we use Spark Hire as part of our hiring process to review and assess job applications and related materials. This tool helps us screen applications more efficiently and ensure candidates meet the role requirements. As part of this process, we’ll handle your personal information in accordance with our Candidate Privacy Notice. You can review details here: Agora Candidate Privacy Notice. If you have any questions, feel free to reach out to us at privacy@agorareal.com.

Who We Are Renew Home is on a mission to change how we power the world by making it easier for customers to save energy and money at home as part of the largest residential virtual power plant in North America. We partner with industry-leading brands to better manage residential energy for users by prioritizing efficiency, savings, and comfort — and cleaner energy for everyone. We are an Equal Opportunity employer striving to create a diverse, equitable, and inclusive work environment where everyone feels that they have a voice that is heard. We strongly encourage candidates to check out our website at www.renewhome.com  to learn more about the world-changing work we are doing. Role Summary As an Associate, Customer Success, you will be a valuable member of the team dedicated to the successful launch and ongoing management of our Utility VPP programs. The Customer Success team manages the customer lifecycle post-contract to ensure our partners achieve their program goals with Renew Homes services while being Renew Home product and service experts and acting as trusted advisors to help grow and scale programs. You will provide essential support to our energy partners to ensure the health of their programs and contribute to the growth of Renew Home's services. This role is ideal for an organized and collaborative individual with a passion for customer support and clean energy. What You Will Do - Assist in maintaining positive relationships with the operational teams at our energy partner accounts. - Support the day-to-day elements of program delivery and operations, from assisting with new launches to ensuring smooth ongoing operations. - Work with internal technical and business teams at Renew Home to help track and resolve partner issues in a timely manner. - Act as the frontline customer advocate by diligently gathering and accurately relaying customer feedback and insights to internal team members. Monitors individual customer satisfaction through direct interaction and flags at-risk customers to leadership. - Help track key program metrics and prepare regular status reports and other stakeholder communications. Utilize customer success tools and data analytics to understand customer performance, identify trends, and measure the effectiveness of customer success initiatives. - Contribute to the documentation of Renew Home’s delivery and account management processes. - Embrace the opportunity to be part of a growing organization with significant potential for professional development.

Are you a high-energy, entrepreneurial communicator who wants to get paid based on how hard you work — not an arbitrary salary cap? We're growing fast and we need driven people who want to grow with us. Who We Are Richard Yu is an online business coach with: - 100K+ subscribers on YouTube →  - A growing personal brand on Instagram →  We're a high-performance team, rooted in service that moves fast, holds each other accountable, and celebrates results. Our clients transform their lives — and so do the people on our team. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. The Opportunity This is a revenue-share position. That means your income is directly tied to your effort and your results. Our top performers earn $8,000–$15,000+ /month through base pay plus commissions on renewals, upgrades, referrals, and collections. If you want a comfortable 9-to-5 with a fixed paycheck, this isn't it. If you want to build something, earn what you're worth, and grow alongside a company that's scaling — read on. What You'll Do - Onboard new clients with energy and clarity — their first impression of us is you - Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus - Host weekly group coaching sessions, answering questions and driving momentum - Handle renewal and upgrade conversations — you'll be trained on our sales framework and expected to convert - Manage difficult conversations including retention, refund requests, and churn reduction — with professionalism and composure - Message clients daily across platforms to keep them on track and engaged - Create training videos and worksheets to continuously improve our client experience - Report daily across Slack, CRMs, and spreadsheets with high attention to detail

Role Description Are you a high-energy, entrepreneurial communicator who wants to get paid based on how hard you work — not an arbitrary salary cap? We're growing fast and we need driven people who want to grow with us. This is a revenue-share position. That means your income is directly tied to your effort and your results. Our top performers earn $8,000–$15,000+ /month through base pay plus commissions on renewals, upgrades, referrals, and collections. If you want to build something, earn what you're worth, and grow alongside a company that's scaling — read on. What You'll Do - Onboard new clients with energy and clarity — their first impression of us is you - Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus - Host weekly group coaching sessions, answering questions and driving momentum - Handle renewal and upgrade conversations — you'll be trained on our sales framework and expected to convert - Manage difficult conversations including retention, refund requests, and churn reduction — with professionalism and composure - Message clients daily across platforms to keep them on track and engaged - Create training videos and worksheets to continuously improve our client experience - Report daily across Slack, CRMs, and spreadsheets with high attention to detail Qualifications - Fluent, articulate English — spoken and written. You'll be on camera daily. Presence and clarity matter. - Sales experience — you understand how to guide a conversation toward a decision - Coaching or mentorship experience — 1:1 and group settings - Digital marketing knowledge — Instagram, Facebook, TikTok, organic content creation - Full-time availability, 8AM–6PM EST, Monday–Friday - Based in North America, Europe, or South Africa - Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms — or able to learn them fast Requirements - You're coachable. You don't just accept feedback — you act on it immediately. - You think fast and adapt faster. The role will evolve and you'll evolve with it. - You're an entrepreneur at heart — you treat your client portfolio like your own business - You're willing to put in long hours when it matters, because you know the payoff is worth it - You take ownership. Excuses aren't part of your vocabulary. This Is NOT For You If: - You have another full-time job or side commitments that divide your focus - You need heavy hand-holding or a rigid script to feel confident - You crumble under pressure or resent being pushed to improve - You're looking for a stable salary regardless of output Benefits - $8,000–$15,000+ /month earning potential (base + commission) - Commission on renewals, upgrades, referrals, and collections - Remote, flexible work environment with a high-performance culture - Real mentorship and training — we invest in your growth - A front-row seat to a scaling online education company If this sounds like the opportunity you've been waiting for, apply now. We move fast — and so should you.