About OpenLoop OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states. What You’ll Do: Lead Complex ER Cases - Serve as the primary escalation point for complex employee relations issues - Conduct thorough, impartial investigations (e.g., misconduct, policy violations) and produce clear defensible documentation - Partner with Legal and senior HR leadership on sensitive or high-risk cases Manager Coaching & Capability Building - Advise and coach managers on corrective action and conflict resolution - Guide leaders through difficult conversations while ensuring consistency and compliance - Identify patterns in ER cases and proactively recommend manager enablement or policy improvements Accommodations & Leave Partnership - Oversee ADA accommodations and interactive process management end-to-end - Partner closely with Benefits or LOA administrators/vendors on FMLA, disability,and state leave programs - Step in to manage complex or escalated leave cases requiring nuanced judgment Compliance & Risk Mitigation - Monitor and apply federal, state, and local labor laws (e.g., ADA, FMLA, FLSA and EEOC) - Ensure consistent application of policies and practices across employee populations - Maintain audit-ready documentation and support responses to agency claims or legal inquiries Policy & Process Development - Develop and refine policies, guidelines, and SOPs related to employee relations, accommodations, and workplace conduct - Standardize ER practices to improve consistency, fairness, and scalability Insights & Trends - Analyze employee relations and accommodations trends to identify systemic issues - Provide recommendations to HR and business leaders to reduce risk and improve employee experience Who You Are: - Deep expertise in employee relations, with strong judgment in navigating complex and sensitive situations - Skilled at balancing empathy with clear, compliant decision-making - Strong Communicator who can influence at all levels of the organization - Highly detail-oriented with a focus on documentation and risk mitigation - You thrive in the Comfortable operating in a fast-paced, evolving environment Required Qualifications - 5+ years of dedicated experience in Employee Relations and Accommodations. - Proven experience leading workplace investigations and managing complex ER cases. - Strong knowledge of FMLA, ADA, and EEOC regulations. - Experience supporting multi-state employee populations Preferred Qualifications - SHRM-CP/SCP or PHR/SPHR certification. - Experience in healthcare, pharmacy, or telehealth environments. - Experience utilizing third-party leave administrators or LOA systems (e.g., BambooHR, Rippling, or Workday) Our Benefits In addition, for salaried positions you would also be eligible for: - Medical, Dental, and Vision plans - Flexible Spending/Health Savings Accounts - Flexible PTO - 401(k) + Company Match - Life Insurance, Pet insurance, and more Our Company We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work. Sound like a good fit? We’d love to meet you.

Human Resources Business Partner (People & Culture) Location: New Hampshire OR Denver, Colorado Join WOW! and Help Shape the Employee Experience At WOW!, we believe our people are the heart of everything we do. As a People & Culture Business Partner (PCBP), you’ll play a key role in shaping a high-performing, engaging, and inclusive workplace. This is more than HR — it’s about influencing leaders, driving culture, and creating meaningful employee experiences that fuel business success. What WOW! Offers Base salary up to $78,000/year, plus short-term incentive plan, and comprehensive benefits including: - Medical, dental, vision, and life insurance - HSA and FSA available - 401(k) with company match - Paid time off & company holidays - Tuition reimbursement for continued development - Employee broadband discounts What You’ll Do: Include but are not limited to the following:  Partner & Influence - Build strong relationships with leaders to align people strategies with business goals - Serve as a trusted advisor on employee relations, policies, and performance Drive Employee Experience - Lead and enhance onboarding to ensure new hires are set up for success from day one - Champion initiatives that improve engagement, inclusion, and culture Leverage Data & Insights - Use data and HR systems (Workday) to identify trends and guide decisions - Improve people programs through insights, feedback, and best practices Develop Talent - Partner with Learning & Development to align training with business needs - Support career development and growth across the organization Ensure Compliance & Consistency - Provide guidance on employment laws, leave programs, and policies - Mitigate risk while maintaining a positive employee experience Collaborate Across Teams - Work closely with Talent Acquisition, Total Rewards, and HR Centers of Excellence - Support workforce planning, hiring, and onboarding strategies What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Education & Experience - Bachelor’s degree in HR, Business, or related field (or equivalent experience) - 3+ years of progressive HR experience - Experience supporting leaders in a fast-paced, evolving environment Environment Experience - Background working in remote or hybrid environments - Experience supporting geographically dispersed teams Preferred - HR certification (SHRM-CP, PHR) Key Skills for Success - Strong business acumen with the ability to connect people strategy to outcomes - Data-driven mindset with experience using Workday and Microsoft 365 tools - Excellent problem-solving, communication, and influencing skills - Ability to manage multiple priorities with precision and professionalism - High integrity and ability to handle confidential information Work Environment - This role operates in a professional office or remote environment, with occasional overtime as needed. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  - Regularly required to communicate verbally with other employees and vendors - Required to use hands to type, handle objects and paperwork - Required to reach and hold on to items at chest level or reach above the shoulder - Required to use close vision and be able to focus - The employee generally works in an indoor office environment or remote; overtime may be required WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Role Description This role involves providing accurate and technical IR/ER advice to clients, including HR Managers, Business Owners, and Line Managers, on various operational matters such as: - Performance management - Misconduct - Termination - Personal illness - Discrimination/harassment - Adverse actions - Litigious proceedings - Award interpretation - Industrial disputes Additional responsibilities include: - Completing compliance audits for clients, providing recommendations and interpretations on award coverage and HR compliance improvements. - Raising complex and/or high-risk matters for assistance with Senior Workplace Advisors or Team Leaders. - Managing high volume calls and email inquiries, providing calm, professional, and accurate support and advice. - Contributing to the brand and client knowledge base through content creation for blogs, posts, webinars, and client guides. - Participating in ongoing department projects for process improvements and awards summaries. - Liaising with the legal team for complex disputes, claims, and investigations. - Providing guidance to the sales and marketing team to support the growth of the advisory product. - Creating and posting knowledge base articles/blogs for the website and social media. - Championing improvement initiatives within the HR Advisory team using problem-solving tools. - Ensuring advice is given only to authorized contacts in Salesforce and updating relevant changes in Salesforce and Zendesk. - Maintaining detailed and accurate records of advice, including logging Zendesk or Salesforce tickets with call notes or emails to clients. This role can be based anywhere in Australia. Qualifications - 1-2 years experience at an HR Advisor level (or equivalent). - Qualifications in HR, Law, Business, or similar fields (preferable). - Strong ability to advise on Industrial Relations matters; award interpretation is highly regarded. - Good time management, attention to detail, and customer service skills. - Excellent levels of written and verbal communication skills. - Competent in managing and influencing stakeholders while advising on a range of HR matters. - Proficient in learning and using different software, systems, tools, and technologies; knowledge of Salesforce, Zendesk, and Employment Hero is highly regarded. - Customer-focused with the ability to build strong ongoing relationships. - Experience working collaboratively as part of a global and remote team environment. Benefits - Work remotely with the flexibility to own your time and impact. - Access cutting-edge tools to amplify your work, knowledge, and outputs. - Surround yourself with ambitious, outcome-driven colleagues. - Own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - Access to a wide range of benefits, including a generous paternity leave policy and subsidized egg freezing. - Work-from-home office expense budget and outstanding learning & development opportunities. - AI-first approach to hiring, ensuring a fair and consistent experience for every candidate.

Overview The HRIS Manager is responsible for leading the development, implementation, and maintenance of the Human Resources Information System (HRIS) within the organization. This role requires strategic thinking, technical expertise, and strong leadership skills to ensure that the HRIS effectively supports the organization's HR processes, data management, and reporting needs. The HRIS Manager collaborates with cross-functional teams, HR leaders, and IT professionals to enhance HR operations through technology solutions. This role also ensures technical support for other HR systems. This is a fully remote position that offers a competitive salary range of $140,000 to $160,000, plus an annual bonus. You'll also receive our excellent benefits package, which includes medical coverage starting on day one and a company-matched 401(k). Compensation may vary based on experience, location, and other job-related factors. Responsibilities - Oversee the design, customization, and configuration of the HR system to meet the organization's unique needs. - Develop and communicate a clear vision and strategy for the HR system in alignment with the overall HR and organizational goals. - Lead and manage the HRIS team, fostering a collaborative and innovative work environment. - Identify opportunities for process improvement and automation within HR functions through the HR system. - Collaborate with IT and vendors to ensure the successful implementation and integration of the HR system with other systems. - Monitor system upgrades, patches, and enhancements to maintain system performance and security. - Ensure accurate and up-to-date HR data within the HR system, while maintaining data security and compliance with privacy regulations. - Identify manual processes that can be automated within the HR system, streamlining HR operations and reducing administrative workload. - Work with HR teams to analyze current processes, identify pain points, and propose solutions to optimize workflows. - Design and generate regular and ad hoc HR reports, metrics, dashboards, and analytics to support data-driven decision-making by HR and organizational leaders. - Implement data visualization tools and dashboards to provide insights into workforce trends and metrics. - Manage relationships with HR system vendors, negotiating contracts, and ensuring the delivery of quality services. - Stay current with industry trends and best practices related to HR technology and systems. - Collaborate with legal and HR compliance teams to ensure that the HR system adheres to data privacy and security regulations. - Develop and implement security protocols to safeguard sensitive HR data and maintain data integrity. - Perform other projects and responsibilities as assigned. Qualifications - Bachelor’s degree in Human Resources, Information Technology, Computer Science, or a related field. - 5+ years HRIS management experience. - Demonstrated experience in system implementation and maintenance - In-depth knowledge of HR processes, data management, and reporting requirements. - Strong technical proficiency with HRIS platforms (e.g., UKG, Workday, SAP SuccessFactors, Oracle HCM) and related tools – UKG and Workday a plus. - Excellent project management skills with the ability to manage complex projects from inception to completion. - Strong analytical and problem-solving skills, with a strategic mindset. - Leadership and team management experience, with the ability to mentor and develop team members. - Excellent communication and interpersonal skills, with the ability to collaborate across departments. - Knowledge of data privacy regulations (e.g., GDPR, HIPAA) and their implications for HR data management. Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law. #LI-Remote