WOW! Internet, Cable & Phone

Director, Growth Marketing Location: Denver, CO Summary The Director of Growth Marketing is responsible for driving customer acquisition, market share growth, and ROI-positive revenue performance across WOW!’s footprint. This role owns all paid media strategy and execution, direct mail marketing, agency and vendor management, and growth marketing budgeting. This leader blends strategic thinking with hands-on execution and analytics rigor. They will oversee performance across SEM, paid social, display, video, traditional media, and direct mail—ensuring integrated campaigns that deliver measurable subscriber growth. What WOW! Offers - Base salary up to $160,000 annually, commensurate with experience, plus short-term incentive plan, and comprehensive benefits including: - Medical, dental, and vision insurance - 401(k) with company match - Paid time off & company holidays - Tuition reimbursement for continued development - Employee broadband discounts Essential Duties and Responsibilities Include but are not limited to the following: Growth Strategy & Performance Leadership - Develop and execute the annual and quarterly growth marketing roadmap aligned to subscriber and revenue targets - Own paid acquisition strategy across digital and traditional channels - Establish clear KPIs (CPA, ROAS, CAC, LTV, conversion rates, market penetration) - Drive continuous testing, optimization, and channel mix modeling Paid Media Strategy & Execution - Lead full-funnel paid media strategy across SEM, paid social, display, video/CTV, OTT, programmatic, audio, and traditional channels - Optimize targeting, creative, bidding strategies, and budget allocation - Partner with analytics to improve attribution modeling and incrementality testing - Ensure local market customization while maintaining brand consistency Direct Mail Strategy & Execution - Own direct mail targeting strategy, segmentation, and offer development - Manage production timelines, print vendors, and in-home drop schedules - Optimize response rates through testing (creative, format, offer, geography) - Integrate direct mail into omnichannel campaigns Agency & Vendor Management - Lead and manage media agencies, direct mail vendors, data providers, and marketing technology partners - Negotiate contracts, scope of work, and performance benchmarks - Ensure agencies deliver innovation, transparency, and measurable ROI - Drive accountability through regular business reviews Budget Ownership & Financial Management - Own and manage multi-million-dollar acquisition budget - Forecast spend and performance across markets and channels - Reallocate investments based on performance data - Identify efficiencies and cost-saving opportunities Cross-Functional Leadership - Partner with Sales, Finance, Analytics, Product, and Marketing teams - Align promotional strategy with growth goals - Support market launches, expansion builds, and competitive response plans Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience - 10+ years in growth marketing or performance marketing leadership - Experience in telecom, broadband, subscription, or high-consideration consumer services preferred - Proven track record managing $25M+ acquisition budgets - Deep expertise in paid digital media, direct mail, and attribution modeling - Strong analytical skills with ability to translate data into actionable strategy - Experience managing agencies and vendor ecosystems - Exceptional leadership, communication, and stakeholder management skills Skills and Abilities to be Successful in this Role - Consistent achievement (or overachievement) of subscriber growth targets - Improved cost per acquisition and return on ad spend - Optimized media mix with measurable incrementality - High-performing agency partnerships - Clear visibility and accountability across growth spend Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - regularly required to talk and hear - required to use hands to type, handle objects and paperwork - required to use close vision and be able to focus - Some travel may be required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

The Strategic Sourcing Manager is responsible for the company’s sourcing of products and services. The Strategic Sourcing Manager is responsible for all phases of sourcing including identifying cost saving opportunities, creating competitive environments, selection of suppliers, creatively negotiating and generating complex legal contracts to assure seamless availability of all products and services in support of company objectives. Essential Duties and Responsibilities Include but are not limited to the following: - Executes enterprise strategic sourcing savings goals for the company and implement action items to ensure that those goals are achieved year over year - Use data analytics, industry benchmarking and strategic sourcing methodologies to provide guidance in the development and execution of sourcing and category strategies, contributing to improved profits and cash flows - Develop, manage and execute key initiatives, serving as the primary liaison between Legal, Finance, IT, department business units, project managers and other key business partners in the end-to-end strategic sourcing process including category analysis, supplier selection, and complex contract negotiation - Lead negotiations with suppliers on a variety of contracts, to ensure maximum value and minimum risk - Manage suppliers to ensure they can meet requirements and provide scorecards monthly to ensure suppliers are meeting expectations in quality, delivery and cost metrics - Select suppliers through robust supplier selection process and deploy risk mitigation techniques to ensure effective continuity of supplier - Responsible for negotiations for best possible cost service/product guarantee and develop “win-win” strategies that achieve sustainable relationships with suppliers - Evaluate supplier core competencies and competitive positioning using industry cost models - Analyze industry trends and evolving technology to proactively identify supply base issues to minimize risk, protect continuity of supply, and utilize emerging opportunities - Lead or assist with short-term and long-range planning through category management and sourcing processes aligned with the strategic business goals of the company - Establish and communicate strategic sourcing policies and ensure compliance - Continuously improve productivity and efficiency of processes throughout the organization through category management and process efficiencies - Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience - Bachelor’s degree in business, finance, or related field of study - Minimum 7 years strategic sourcing experience - 3+ years of relevant category management experience Skills and Abilities to be Successful in this Role - Fortune 500 sourcing experience supporting categories in excess of $15M to $25M annually (any category) preferred - Demonstrated success in sourcing, negotiating and delivery of complex contracts required - Strong knowledge of legal and technology related contract terms and conditions - Ability to manage multiple categories including but not limited to IT hardware/software, Professional Services, and all indirect categories - Strong preference for category and contract management experience - Proven ability to deliver year over year cost reductions for an enterprise - Experience implementing policies and procedures for a strategic sourcing organization - Ability to manage projects and establish clear goals and accountabilities to ensure successful delivery (on time, within budget, meeting agreed upon success criteria) across multiple internal and external business partners - Knowledge of the legal terminology and language related to supplier and/or vendor agreements and contracts - Experience implementing policies and procedures for a strategic sourcing organization - Must have excellent presentation and communication skills - Advanced systems skills and working knowledge of MS Office, with advanced Excel knowledge Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - regularly required to talk and hear - required to use hands to type, handle objects and paperwork - required to use close vision and be able to focus - some travel may be required WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Summary The Director, Commercial Effectiveness is responsible for the delivery of data-driven insights and performance analytics that optimize marketing effectiveness, sales productivity and customer value. This role provides the analytical foundation that drives smart commercial decisions across marketing, sales and customer management and serves as a strategic partner to leadership, enabling data informed decision making. This role will provide strategic evaluation of opportunities that will improve the overall effectiveness of the sales and marketing organization to hit companywide objectives. Essential Duties and Responsibilities Include but are not limited to the following: - Commercial Performance Management: - Builds a unified, accurate view of commercial performance across marketing and sales - Provides insights around key drivers of commercial performance - Marketing Analytics and ROI Optimization: - Quantifies marketing impact and improves efficiency of spend - Sales Analytics and Forecasting: - Provides data driven insights that improve sales productivity and forecasting accuracy - Analytics Enablement: - Partners with IT to improve data accessibility and quality - Deploys self-service analytics tools and dashboards for commercial teams - Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience - 10+ years of experience in marketing and sales operations or leadership - BA degree in marketing, business administration or a related field or equivalent combination of education and experience - Deep understanding of marketing and sales function - Experience with data analytic tools Skills and Abilities to be Successful in this Role - Ability to analyze data at small or large scale and translate into action - Interpersonal skills to work cross functionally within and across the organization - Experience in telecom, broadband, subscription, or consumer services preferred - Exceptional executive communication and presentation skills - Strong analytical mindset with ability to translate data into actionable insights Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - regularly required to talk and hear - required to use hands to type, handle objects and paperwork - required to use close vision and be able to focus - Some travel may be required WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Human Resources Business Partner (People & Culture) Location: New Hampshire OR Denver, Colorado Join WOW! and Help Shape the Employee Experience At WOW!, we believe our people are the heart of everything we do. As a People & Culture Business Partner (PCBP), you’ll play a key role in shaping a high-performing, engaging, and inclusive workplace. This is more than HR — it’s about influencing leaders, driving culture, and creating meaningful employee experiences that fuel business success. What WOW! Offers Base salary up to $78,000/year, plus short-term incentive plan, and comprehensive benefits including: - Medical, dental, vision, and life insurance - HSA and FSA available - 401(k) with company match - Paid time off & company holidays - Tuition reimbursement for continued development - Employee broadband discounts What You’ll Do: Include but are not limited to the following:  Partner & Influence - Build strong relationships with leaders to align people strategies with business goals - Serve as a trusted advisor on employee relations, policies, and performance Drive Employee Experience - Lead and enhance onboarding to ensure new hires are set up for success from day one - Champion initiatives that improve engagement, inclusion, and culture Leverage Data & Insights - Use data and HR systems (Workday) to identify trends and guide decisions - Improve people programs through insights, feedback, and best practices Develop Talent - Partner with Learning & Development to align training with business needs - Support career development and growth across the organization Ensure Compliance & Consistency - Provide guidance on employment laws, leave programs, and policies - Mitigate risk while maintaining a positive employee experience Collaborate Across Teams - Work closely with Talent Acquisition, Total Rewards, and HR Centers of Excellence - Support workforce planning, hiring, and onboarding strategies What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Education & Experience - Bachelor’s degree in HR, Business, or related field (or equivalent experience) - 3+ years of progressive HR experience - Experience supporting leaders in a fast-paced, evolving environment Environment Experience - Background working in remote or hybrid environments - Experience supporting geographically dispersed teams Preferred - HR certification (SHRM-CP, PHR) Key Skills for Success - Strong business acumen with the ability to connect people strategy to outcomes - Data-driven mindset with experience using Workday and Microsoft 365 tools - Excellent problem-solving, communication, and influencing skills - Ability to manage multiple priorities with precision and professionalism - High integrity and ability to handle confidential information Work Environment - This role operates in a professional office or remote environment, with occasional overtime as needed. Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  - Regularly required to communicate verbally with other employees and vendors - Required to use hands to type, handle objects and paperwork - Required to reach and hold on to items at chest level or reach above the shoulder - Required to use close vision and be able to focus - The employee generally works in an indoor office environment or remote; overtime may be required WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description WOW! is seeking a visionary Director of Brand Strategy to define, protect, and evolve the strategic direction of our brand. This leader will own WOW!’s brand positioning, messaging architecture, visual identity, creative standards, and brand investment strategy — ensuring we show up consistently, distinctively, and powerfully across every customer touchpoint. - Translate business strategy into a compelling brand narrative that fuels subscriber growth, strengthens differentiation, and builds long-term brand equity in a competitive marketplace. - This is a high-impact role for a strategic storyteller who understands how brand and performance work together to drive measurable business results. Qualifications - 10+ years of brand strategy, brand management, or integrated marketing leadership - Experience in telecom, broadband, subscription, or consumer services preferred - Proven track record leading brand positioning and campaign development - Experience managing creative agencies and production vendors - Strong strategic thinking and storytelling skills - Deep understanding of how brand and performance marketing work together - Exceptional communication and executive presentation skills Requirements - Clear, differentiated brand positioning in competitive markets - Consistent creative execution across all customer touchpoints - Increased brand awareness, consideration, and preference - High-performing creative campaigns that drive both equity and growth - Strong cross-functional alignment around brand standards Benefits - Base salary up to $160,000 annually, commensurate with experience - Short-term incentive plan - Comprehensive benefits including medical, dental, and vision insurance - 401(k) with company match - Paid time off & company holidays - Tuition reimbursement for continued development - Employee broadband discounts Essential Duties and Responsibilities - Brand Strategy & Positioning - Define and evolve WOW!’s brand positioning, value proposition, and messaging framework - Develop clear brand architecture across residential, business, and future growth segments - Translate corporate strategy into compelling brand narratives - Establish long-term brand equity goals and measurement frameworks - Brand Governance & Guidelines - Own and maintain all brand guidelines, including visual identity, tone of voice, messaging hierarchy, and usage standards - Ensure brand consistency across all internal and external communications - Develop scalable brand toolkits for field marketing and local market activation - Act as brand steward across cross-functional teams - Creative Direction & Execution - Oversee creative strategy and execution across campaigns and always-on marketing - Partner with internal creative teams and external agencies to develop breakthrough campaigns - Ensure creative work aligns with brand strategy and performance objectives - Approve final creative across paid, owned, and earned channels - Production Oversight - Lead end-to-end production for video, audio, digital, print, direct mail, and broadcast assets - Manage production timelines, vendor relationships, and quality control - Balance speed-to-market with high creative standards - Drive cost-efficient production practices - Brand Budget & Resource Management - Own and manage brand investment budgets - Allocate spend across campaign development, production, research, and tools - Ensure disciplined financial stewardship - Cross-Functional Collaboration - Partner with Growth Marketing to ensure brand and performance strategies are aligned - Support Sales, Product, and Customer Experience teams with brand messaging - Align brand storytelling with market expansion initiatives - Contribute to executive-level brand reporting and planning - Other duties as assigned Physical Demands/Working Conditions - Regularly required to talk and hear - Required to use hands to type, handle objects and paperwork - Required to use close vision and be able to focus - Some travel may be required

Director, Marketing Operations Location: Denver, CO The Opportunity WOW! is seeking a strategic and operationally exceptional Director, Marketing Operations, to serve as the engine behind our marketing organization. This leader will own the annual and quarterly marketing planning process, ensuring cross-functional alignment and executive visibility into strategy, performance, and investment decisions. You will connect Brand, Growth, Field Marketing, Product, Finance, Sales, and Analytics into one unified operating cadence — transforming strategy into execution with clarity, accountability, and measurable business impact. This role blends: ✔ Strategic planning ✔ Financial discipline ✔ Executive communication ✔ Operational excellence If you thrive at the intersection of strategy and execution — this is your role. What WOW! Offers - Base salary up to $160,000 annually, commensurate with experience, plus short-term incentive plan, and comprehensive benefits including: - Medical, dental, and vision insurance - 401(k) with company match - Paid time off & company holidays - Tuition reimbursement for continued development - Employee broadband discounts Essential Duties and Responsibilities Include but are not limited to the following: Annual & Quarterly Marketing Planning - Lead the annual marketing planning process aligned to corporate revenue and subscriber targets - Develop quarterly marketing roadmaps across brand, acquisition, lifecycle, and expansion initiatives - Establish clear objectives, KPIs, timelines, and accountability structures - Facilitate planning workshops and cross-functional prioritization sessions - Ensure alignment between marketing strategy and financial targets Cross-Functional Alignment & Communication - Serve as the central communication hub for marketing plans across departments - Translate marketing strategies into clear narratives for Sales, Finance, Operations, and Executive Leadership - Partner with Product and Field Marketing to ensure launch and promotion alignment - Drive transparency in trade-offs, priorities, and resource allocation Executive Reporting & Visibility - Develop executive-ready presentations for quarterly business reviews and board updates - Create standardized reporting frameworks across marketing functions - Provide visibility into campaign calendars, budget pacing, and performance against goals - Identify risks and recommend mitigation strategies proactively Budget & Resource Coordination - Partner with Finance and Growth Marketing to align spend plans with forecasted outcomes - Track budget allocations across brand, acquisition, and field marketing - Support scenario modeling and mid-quarter reallocations - Ensure operational discipline across marketing investments Process & Governance - Build scalable planning frameworks and operating cadences - Establish consistent briefing, approval, and campaign tracking processes - Improve collaboration tools, documentation standards, and workflows - Identify and implement efficiency improvements Performance & KPI Management - Standardize marketing KPI definitions and reporting cadence - Ensure consistency between marketing metrics and enterprise reporting - Monitor performance trends and flag areas requiring strategic adjustment Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education and Experience - 10+ years of experience in marketing operations, strategic planning, or marketing leadership - Experience leading enterprise planning processes in telecom, broadband, subscription, or consumer services preferred - Strong financial acumen and experience working closely with Finance teams - Exceptional executive communication and presentation skills - Proven ability to manage complex cross-functional initiatives - Strong analytical mindset with ability to translate data into actionable insights - Experience implementing operational frameworks and governance processes Skills and Abilities to be Successful in this Role - Clear, aligned annual and quarterly marketing plans tied to revenue targets - Strong executive confidence in marketing strategy and performance - Transparent prioritization and resource allocation across teams - Improved cross-functional coordination and reduced planning friction - Consistent, standardized reporting across marketing functions Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - regularly required to talk and hear - required to use hands to type, handle objects and paperwork - required to use close vision and be able to focus - Some travel may be required WOW! is an Equal Opportunity Employer - Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/Gender Expression/National Origin/Disability/Protected Veterans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran