Employment Hero

Role Description As a Finance Administrator, you’ll be working with Global Teams and will be instrumental in shaping end-to-end payroll administration and finance operations. Your key focus areas will be: - End to end Payroll management - Assist with billings (including deposits and credits/refunds) - Perform post-payroll audits to validate payroll, statutory contributions, and vendor invoices - Support any queries from clients, employees, and partners within prescribed SLAs This will include: - Administering and maintaining highly confidential employee pay data, records, databases, and templates - Ensuring accuracy of payroll reports and timesheets, and preparing pre-payroll reports within deadlines - Preparing and managing client invoices, deposit invoices, credit notes, and/or refunds within prescribed deadlines - Responding to and resolving client, employee, and partner queries within prescribed SLAs - Assisting with ad-hoc financial reporting and analysis as needed - Acting as leave cover for fellow payroll and finance administrators Qualifications - At least 3-4 years of work experience in payroll administration and/or finance operations - Strong knowledge of the end-to-end Employer of Record (EOR) payroll-to-billing cycle (cross-country payroll experience is an advantage) - Mandatory customer service experience and proficiency in Excel and/or Google Sheets (NetSuite and Zendesk experience are an advantage) - Strong planning, organizational, communication, stakeholder management, and problem-solving skills - High degree of accuracy and ability to work with confidential information - Ability to work independently in a fast-paced, deadline-oriented environment and collaboratively within a team - Positive attitude and strong work ethic Benefits - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering.

Role Description You’ll be focused on: - Hands-on design and delivery of our Mobile and Web applications – including planning, testing, building, and releasing new features. - Actively maintaining and optimizing the Mobile Platform infrastructure, including CI/CD pipelines and the application release management process. - Providing technical guidance and support for best practices within our engineering team, spearheading the development of our new employment SuperApp. - Working across the full technology stack, accelerating the design of new solutions and product features. - Designing and leading technical best practices (e.g., Git flow, code reviews, coding standards). - Championing Agile methodologies, and presenting and communicating effectively with stakeholders, senior management, and 3rd party vendors. - Participating in strategic product and technical decision processes. - Assisting ongoing integration by subsequent squads back into the platform. Qualifications - 5+ years of experience designing and building scalable software systems, with strong hands-on experience building and maintaining React Native applications in production. - Experience working with backend services and distributed systems to deliver reliable, scalable mobile experiences. - Hands-on experience defining and implementing mobile app release strategies, including phased rollouts, A/B testing, and advanced app store submission processes. - A strong commitment to engineering best practices, including CI/CD, clean code, automated testing, code reviews, and observability. - A solid understanding of mobile application security requirements and relevant compliance standards. - Pragmatism and sound judgement, with the ability to balance customer impact, technical quality, delivery speed, and long-term maintainability. - A highly collaborative approach and the ability to work effectively with engineers, product managers, designers, and other stakeholders. - A strong product mindset, keeping customer needs at the centre of technical decisions. - Strong opinions, loosely held — able to clearly advocate for your approach while remaining open to feedback and evolving your thinking as the platform grows. - Experience providing technical guidance and mentoring within an engineering team. - Experience building, or working closely with, cloud-based SaaS backend products. Benefits - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026.

Title: VP Marketing, ANZ – Remote Location: Sydney, New South Wales 2000, Australia • Full-time Department: Marketing Job Description: AI Job Summary - Proven track record leading and executing marketing teams across strategy, brand, PR, growth, content and performance. - Experience driving establishment of the Employment Operating System category for both B2B and B2C audiences. - Obsession with data, including interpreting messy/incomplete data, identifying trends and making data-driven decisions. Sign up or log in to analyse my fit Role Type Within Australia • Permanent • Full-time • Director Description Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission? - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average The role You’ll own the ANZ marketing function end-to-end: strategy, brand, PR, growth, content, and performance. That means accountability for regional ARR, not just campaign execution. You will drive the establishment of the Employment Operating System category, with both B2B (business leaders and intermediaries) and B2C (job seekers and employees), increasing our velocity towards our Big Hairy Audacious Goal (BHAG). The two things that define this role above everything else: a genuine obsession with data (the messy, incomplete kind) and a clear mandate to rebuild how we operate using AI-native tooling. What you’ll own - Strategy Development: Develop and implement comprehensive marketing strategies that align with the company’s goals in the ANZ. - Team Leadership: Our cross-functional OKR squads will iterate daily, so we need an agile leader that can remove roadblocks whilst ensuring the team is always focussed on the areas that will drive the most velocity. - Analytics and Reporting: Monitor, analyse, and report on the performance of the squad, identify areas for improvement and share our progress with the business. - Trend Analysis: Stay up-to-date with trends, tools, and best practices to ensure our strategies are innovative and effective. - Collaboration: Work closely with the wider marketing team and other stakeholders to ensure alignment across the business, including with the Executive Leadership Team - Execution: Own the plan, ensuring the entire squad executes effectively and efficiently across all streams, including PR, paid media, SEO, CRM, content and other channels. - Customer Insights: Connect with our customers (B2B and B2C) to gather customer insights and feedback to inform product development and other improvements. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring - Proven track record in leading and executing marketing teams in an agency or in-house agency marketing/media environment. - Experience in high-paced marketing environments, including leadership experience. Extensive experience in earned media, brand media, performance media, GEO/SEO, CRM, and website CRO. - Proficiency in using marketing tools and platforms, including Google Ads, LinkedIn Ads, Meta Ads Manager, Salesforce, Braze, and Marketo. - An AI-first mindset, both in driving efficient day-to-day operations and optimising our customer proposition. - Advanced analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. - Strong understanding of market trends, consumer behaviour, and competitive landscape. - Highly motivated, results-oriented, and proactive in driving initiatives to success. - Strong organisational skills with a keen attention to detail. - Adaptability and resilience in handling changing priorities. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero means you’ll: - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026. Privacy and AI Notices - AI Notice: We’re AI-first, so may use AI tools to review your applications and support our early interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. - We verify candidate identity and location as part of our hiring process. - Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position. - At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/. Company Overview Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Title: Business Development Representative – AU – Remote Location: Sydney, New South Wales 2000, Australia Department: Sales – SDR team Job Description: Sydney, New South Wales 2000, Australia • Full-time AI Job Summary - 1+ years of proven high-volume outbound sales experience in B2B. - Track record of over-achieving on sales targets. - Generate sales opportunities via outbound cold calls, emails, and lead follow-ups. Sign up or log in to analyse my fit Role Type Within Australia • Permanent • Full-time • Entry Level Description Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission? - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role Kickstart your sales career: $80k base, $137.6k OTE, 140%+ achievable. As our Outbound Sales Development Representative, you’ll be working with our ANZ sales team and will be instrumental in shaping the growth of qualified leads and sales opportunities, directly contributing to our BHAG of revolutionising workforce management at Employment Hero. Working hours: This role can be based anywhere in Australia. Your key focus areas will be: - Generating new sales opportunities through outbound cold calls, emails, and lead follow-ups. - Achieving and exceeding sales targets, contributing to the company’s continued growth. - Identifying and qualifying key decision-makers within prospects, setting the foundation for future sales. - Collaborating with Account Executives to ensure smooth handover of high-potential leads for further development and closure. This will include: - Source new sales opportunities through lead follow-up, outbound cold calls and emails - Understand customer needs and requirements through discovery calls - Route promising opportunities to the appropriate Account Executives for further development and closure - Dive into account research, identifying key decision-makers and sparking their interest - Maintain and grow your prospect database within your assigned segment - Collaborate on performing engaging online demos to prospects as needed Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: - 1+ years of proven high volume outbound sales experience (B2B) - Experience with tools like Sales LinkedIn Navigator, Lusha, ZoomInfo and Outreach - Track record of over-achieving on targets - Strong phone presence and demonstrated resilience to be on the phone all day - Excellent verbal and written communication skills - Strong listening and presentation skills - Ability to multi-task, prioritise and manage time effectively What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero means you’ll: - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026. Privacy and AI Notices - AI Notice: We’re AI-first, so may use AI tools to review your applications and support our early interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. - We verify candidate identity and location as part of our hiring process. - Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position. - At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: https://www.employmenthero.com/legals/applicant-policy/. Company Overview Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Title: Sales Development Representative – Remote Location: Sydney, New South Wales 2000, Australia Department: Sales – SDR team Job Description: Role Type Within Australia • Permanent • Full-time • Associate Description Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission? - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role Kickstart your sales career: $72k base, $128,640 OTE uncapped, 140%+ achievable. As an Inbound Sales Development Representative, you’ll be working with our ANZ sales team under the guidance of a Sales Development Manager and will be instrumental in shaping and driving a surge in qualified leads and opportunities, contributing directly to our bold goal of transforming workforce management at Employment Hero. Through strategic prospecting, engaging communication, and strong relationship-building, you’ll empower businesses to thrive and employees to excel with our innovative solutions. This role must be based in Australia. Your key focus areas will be: - Qualify and Convert Inbound Leads – Efficiently assess and qualify inbound leads to ensure they meet ideal customer profiles, then book high-quality meetings for the sales team. - Activity Targets – Consistently generate a set number of qualified opportunities per month, contributing to overall revenue and sales growth. - Fast & Effective Lead Response Time – Engage with inbound leads promptly to maximise conversion rates. - CRM Accuracy & Data Management – Maintain up to date and accurate records of lead interactions and progress in the CRM to support sales forecasting and decision-making. This will include: - Initiating contact with potential customers through inbound inquiries to source new sales opportunities - Conducting discovery calls to effectively understand customer needs and requirements - Routing promising opportunities to the appropriate Account Executives for further development and closure - Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings - Maintaining and growing your prospect database within your assigned segment - Collaborating on delivering engaging online demos to prospects as needed Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: - Proven experience in high-volume inbound sales (B2B) - Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach - A track record of consistently exceeding targets - Strong phone presence and resilience, comfortable with spending significant time on the phone - Excellent verbal and written communication skills - Strong listening and presentation abilities - Ability to multi-task, prioritise, and manage time effectively What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero means you’ll: - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026. Privacy and AI Notices - AI Notice: We’re AI-first, so may use AI tools to review your applications and support our early interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. - We verify candidate identity and location as part of our hiring process. - Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position. - At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here. Company Overview Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Title: Lead Product Owner – Remote Location: Sydney, New South Wales 2000, Australia Department: Product Job Description: Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role This is a hands-on leadership role for a delivery-focused pro who wants to manage a small team (2–3 direct reports) while staying deep in the engine room—unblocking complex dependencies, optimising backlogs, and ensuring we ship scalable solutions across our HR and Payroll domains. You don’t need formal leadership experience, if you’ve coached or mentored others and are ready to take that next step, we’d love to hear from you. Your key focus areas will be: 1. Leadership & Coaching - Lead and mentor a team of Product Owners to ensure high-quality delivery and career growth.Support your team in refining their backlogs, stakeholder engagement, and agile practices. - Foster a collaborative and high-performing product culture grounded in user-centric thinking and delivery excellence. - Partner with Product Managers to align team efforts to overarching product strategy and OKRs. 2. Product Ownership & Delivery - Drive the end-to-end delivery of strategic product initiatives from concept to launch and continuous improvement. - Collaborate on the development of product vision and roadmap in your domain, adapting to constraints without losing sight of long-term goals. - Identify opportunities for optimisation and growth based on business priorities, competitor analysis, customer research and performance data. - Break down complex problems using structured thinking and frameworks. - Undertake product discovery, synthesising customer feedback, defining clear KPIs, and validating solutions through a hypothesis-driven approach. Translates insights into a coherent, data-informed roadmap. 3. Backlog Management - Ensure your team’s backlogs are well-groomed, prioritised, and aligned with cross-functional goals. - Balance customer needs, business objectives, and technical constraints. - Champion data-driven decision-making to support roadmap prioritisation and product iteration. 4. Collaboration - Work with Product Designers to ensure we deliver best-in-class, user-friendly experiences. - Collaborate closely with Engineers, Architects, and QA to ensure solution feasibility, technical alignment, and quality delivery. - Support cross-functional collaboration with Sales, Marketing, Support, and Professional Services to ensure successful product launches and adoption. 5. Communication & Influence - Be a trusted voice of the customer, clearly articulating needs and priorities to diverse stakeholders. - Share regular updates with stakeholders at all levels, including presenting at leadership meetings and company-wide forums. - Create clarity for your team and stakeholders by translating complex ideas into actionable plans. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring - Undergraduate qualifications in Business Systems, IT, Engineering, or a quantitative discipline (eg, Mathematics, Statistics, Economics) preferred. - Up to 4-5 years of product experience, including at least 1 year in a Senior Product Owner or Junior Product Manager working in a delivery heavy focused role. - Experience working cross-functionally in fast-paced, agile SaaS or start up businesses would be an advantage. - Proven experience coaching or leading others in an agile product development environment. - Strong analytical and prioritisation skills, using data and insights to drive decision-making. - Confidence navigating ambiguity, solving complex problems, and influencing without authority. - Excellent communication and stakeholder management skills – you’re a natural storyteller and connector. - Bonus points for experience working with big data or platform-scale products. What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero means you’ll: - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026. Privacy and AI Notices - AI Notice: We’re AI-first, so may use AI tools to review your applications and support our early interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. - We verify candidate identity and location as part of our hiring process. - Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position. - At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/. Company Overview Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Title: Senior Engineering Operations Manager – Remote Location: Sydney, New South Wales 2000, Australia Full-time Job Description: Role Type Within Australia • Permanent • Full-time • Mid-level Senior Description Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission? - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role As we scale our engineering organisation globally, we are investing in the operational foundations that allow us to move faster, support our products better, and grow our teams with confidence. This is a newly created leadership role sitting at the heart of that investment. The Senior Engineering Operations Manager will own our global application support operating model — defining how we organise coverage across regions and timezones, how we build and maintain the right capabilities in the right places, and how we ensure our products are supported to the standards our customers expect. This is a role for someone who thrives at the intersection of engineering, operations, and people — equally comfortable designing a framework and rolling up their sleeves to implement it. You will work across our global engineering leadership, have direct access to the GM of Engineering, and leave a lasting mark on how a 450-person organisation operates. You will Design and own the operating model - Define and maintain our global application support operating model, including on-call structures, escalation paths, SLA tiers, and coverage standards across our product portfolio - Ensure the right engineering capability exists in the right regions to support our products — identifying where investment in knowledge transfer, upskilling, or hiring is needed - Build and manage relationships with regional engineering leaders to ensure the model is understood, owned, and continuously improved at the local level - Establish clear reporting on coverage health, on-call cost, and capability maturity across the organisation Lead capability development - Design and drive structured knowledge transfer programmes that build genuine application expertise within regional teams - Work with engineering managers to identify capability gaps and build time-bound plans to close them - Support the onboarding of newly acquired teams into our operating model, ensuring coverage continuity during transitions Own on-call and incident readiness - Define our on-call philosophy and ensure it is implemented consistently and compliantly across all regions - Work with People Operations and legal to establish on-call arrangements that are commercially sound and legally compliant in each region we operate - Configure and maintain our incident management and on-call tooling (FireHydrant and Signals), ensuring rosters, escalation paths, and alerting reflect the operating model - Partner closely with our Global Incident Manager on incident process and post-incident learning Drive continuous improvement - Use incident data and coverage reporting to identify patterns and proactively improve the model over time - Stay ahead of the business — as we launch new products and enter new markets, ensure the operating model scales with us - Contribute to infrastructure coverage design where application and platform support patterns overlap Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring - Proven experience designing and owning engineering operating models in a multi-timezone, multi-product environment - Strong understanding of on-call and incident management practices, with hands-on experience configuring tooling such as PagerDuty, FireHydrant, or similar - Track record of building capability uplift programmes that deliver measurable outcomes within defined timeframes - Experienced working across cultures and geographies — you will lead cross-regional work from day one - Commercially aware — able to model on-call costs, assess trade-offs, and present recommendations clearly to senior stakeholders - A natural influencer — able to drive alignment and outcomes across engineering leaders without direct line authority - High comfort with ambiguity and pace — this is a build role in a fast-moving environment - Equally effective as a strategic designer and a hands-on implementer These will also be advantageous - Production experience with web application stacks, particularly Ruby on Rails and/or .Net - Familiarity with AWS, particularly container-based architectures (ECS, EKS) - Experience integrating teams and operating models through business acquisitions - Working knowledge of employment law across multiple regions as it relates to on-call obligations - Background that spans both technical depth and operational or organisational design - Experience embedded in or working alongside an SRE or platform engineering function What we can offer At Employment Hero, we don’t just talk about a better way to work. We live it. Joining Employment Hero means you’ll: - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026. Company Overview Employment Hero is the world’s first Employment Operating System: an end-to-end system built to make employment easier for everyone. From hired to retired, everything employment is managed in one place. Employment Hero helps over 300,000 businesses worldwide hire great people and manage everything from hiring, HR and payroll, through to rewards, recognition and offboarding —all automated behind the scenes. And for the 2M+ employees and jobseekers using Employment Hero, Employment OS is their work passport to unlock great job opportunities, manage work admin and grow their career.

Role Description As an Mid-Market Sales Development Representative, you’ll be working with our sales team and will be instrumental in shaping the growth of Employment Hero within the mid-market segment by identifying, nurturing, and qualifying sales opportunities that directly contribute to our BHAG of revolutionising workforce management. - Sourcing and qualifying new sales opportunities specifically within the mid-market segment. - Driving growth within the mid-market segment by consistently exceeding sales targets and developing strong relationships with potential clients. - Conducting discovery calls to deeply understand the unique needs of mid-market clients and tailoring our solutions accordingly. - Collaborating with Account Executives to ensure the smooth handover of qualified opportunities and help close sales. This will include: - Sourcing new sales opportunities in the Mid-Market Segment 151+ employees and above through inbound lead follow-up and outbound cold calls and emails. - Conducting discovery calls to understand the unique needs and requirements of mid-market clients, tailoring our solutions to their specific circumstances. - Qualifying and routing potential opportunities to the appropriate Account Executives for further development and eventual closure. - Researching mid-market accounts, identifying key decision-makers, and generating interest in Employment Hero’s offerings for this market. - Maintaining and expanding your database of mid-market prospects within your assigned segment. - Collaborating with the sales team to conduct effective online demonstrations of our software to mid-market prospects when necessary. Qualifications - Proven Sales Experience with a Mid-Market Focus: Demonstrated experience in high-volume inside sales, particularly within the mid-market segment. - Over-Achievement: A track record of consistently exceeding targets and goals in the mid-market sector. - Phone Skills: Strong phone presence and the resilience to engage in phone communication throughout the day, particularly with mid-market clients. - Communication Skills: Excellent verbal and written communication skills, especially when dealing with mid-market clients. - Listening and Presentation for the Mid-Market: Proficiency in active listening and presentation skills, tailored for mid-market audiences. - Time Management: Ability to multitask, prioritise tasks effectively, and manage time efficiently, with a focus on mid-market leads and prospects. Benefits - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering.

Role Description This is a hands-on leadership role for a delivery-focused pro who wants to manage a small team (2–3 direct reports) while staying deep in the engine room—unblocking complex dependencies, optimising backlogs, and ensuring we ship scalable solutions across our HR and Payroll domains. You don’t need formal leadership experience; if you’ve coached or mentored others and are ready to take that next step, we’d love to hear from you. Your key focus areas will be: - Leadership & Coaching - Lead and mentor a team of Product Owners to ensure high-quality delivery and career growth. - Support your team in refining their backlogs, stakeholder engagement, and agile practices. - Foster a collaborative and high-performing product culture grounded in user-centric thinking and delivery excellence. - Partner with Product Managers to align team efforts to overarching product strategy and OKRs. - Product Ownership & Delivery - Drive the end-to-end delivery of strategic product initiatives from concept to launch and continuous improvement. - Collaborate on the development of product vision and roadmap in your domain, adapting to constraints without losing sight of long-term goals. - Identify opportunities for optimisation and growth based on business priorities, competitor analysis, customer research, and performance data. - Break down complex problems using structured thinking and frameworks. - Undertake product discovery, synthesising customer feedback, defining clear KPIs, and validating solutions through a hypothesis-driven approach. Translates insights into a coherent, data-informed roadmap. - Backlog Management - Ensure your team’s backlogs are well-groomed, prioritised, and aligned with cross-functional goals. - Balance customer needs, business objectives, and technical constraints. - Champion data-driven decision-making to support roadmap prioritisation and product iteration. - Collaboration - Work with Product Designers to ensure we deliver best-in-class, user-friendly experiences. - Collaborate closely with Engineers, Architects, and QA to ensure solution feasibility, technical alignment, and quality delivery. - Support cross-functional collaboration with Sales, Marketing, Support, and Professional Services to ensure successful product launches and adoption. - Communication & Influence - Be a trusted voice of the customer, clearly articulating needs and priorities to diverse stakeholders. - Share regular updates with stakeholders at all levels, including presenting at leadership meetings and company-wide forums. - Create clarity for your team and stakeholders by translating complex ideas into actionable plans. Qualifications - Undergraduate qualifications in Business Systems, IT, Engineering, or a quantitative discipline (e.g., Mathematics, Statistics, Economics) preferred. - Up to 4-5 years of product experience, including at least 1 year in a Senior Product Owner or Junior Product Manager working in a delivery heavy focused role. - Experience working cross-functionally in fast-paced, agile SaaS or startup businesses would be an advantage. - Proven experience coaching or leading others in an agile product development environment. - Strong analytical and prioritisation skills, using data and insights to drive decision-making. - Confidence navigating ambiguity, solving complex problems, and influencing without authority. - Excellent communication and stakeholder management skills – you’re a natural storyteller and connector. - Bonus points for experience working with big data or platform-scale products. Benefits - Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes. - Be trusted to own your work, make decisions, and have a real impact from day one. - Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise. - Surround yourself with ambitious, high-performing teammates who will challenge, support, and inspire you to do the best work of your career. - Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create. - Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth. - Connect with colleagues from around the world at our Annual Global Gathering.

Role Description Kickstart your sales career: $72k base, $128,640 OTE uncapped, 140%+ achievable. As an Inbound Sales Development Representative, you’ll be working with our ANZ sales team under the guidance of a Sales Development Manager and will be instrumental in shaping and driving a surge in qualified leads and opportunities, contributing directly to our bold goal of transforming workforce management at Employment Hero. Through strategic prospecting, engaging communication, and strong relationship-building, you’ll empower businesses to thrive and employees to excel with our innovative solutions. This role must be based in Australia. - Qualify and Convert Inbound Leads – Efficiently assess and qualify inbound leads to ensure they meet ideal customer profiles, then book high-quality meetings for the sales team. - Activity Targets – Consistently generate a set number of qualified opportunities per month, contributing to overall revenue and sales growth. - Fast & Effective Lead Response Time – Engage with inbound leads promptly to maximise conversion rates. - CRM Accuracy & Data Management – Maintain up to date and accurate records of lead interactions and progress in the CRM to support sales forecasting and decision-making. This will include: - Initiating contact with potential customers through inbound inquiries to source new sales opportunities. - Conducting discovery calls to effectively understand customer needs and requirements. - Routing promising opportunities to the appropriate Account Executives for further development and closure. - Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings. - Maintaining and growing your prospect database within your assigned segment. - Collaborating on delivering engaging online demos to prospects as needed. Qualifications - Proven experience in high-volume inbound sales (B2B). - Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach. - A track record of consistently exceeding targets. - Strong phone presence and resilience, comfortable with spending significant time on the phone. - Excellent verbal and written communication skills. - Strong listening and presentation abilities. - Ability to multi-task, prioritise, and manage time effectively. Benefits - You will work remotely, with the flexibility to own your time and impact. - You will access cutting-edge tools to amplify your work, knowledge and outputs. - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life. - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies. - You’ll also have access to a wide range of benefits that includes: - A very generous paternity leave policy. - Subsidised egg freezing (so you can make the choice that’s right for you, on your terms). - A WFH office expense budget. - Outstanding learning & development opportunities.