Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Developer The Work: ICF seeks an experienced Salesforce Developer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: - Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet DHS requirements. - Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. - Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. - Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. - Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. - Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). - Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. - Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. - Support user training by providing technical insights and ensuring system features are user-friendly and adoptable. What You Will Bring With You: - Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). - 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components). - 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. - 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). - Candidate must have a Public Trust or an Active Secret clearance. - U.S. Citizenship is required due to federal contract requirements. - Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. - Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: - Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. - Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) - Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. - Prior work with federal government clients (e.g., DHS, DoD) and knowledge of ATO processes or federal cybersecurity standards. - Prior experience performing DevOps activities including package creation & deployment, code scan analysis & remediation, regression testing, etc. - Familiarity with delivering user training or creating technical documentation for Salesforce solutions. Professional Skills: - Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. - Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

• Dive into Salesforce development and build powerful, scalable solutions across Sales Cloud, Service Cloud, and Marketing Cloud. • Be a key contributor across the full development lifecycle—from solution design to deployment and ongoing support. • Design, develop, and maintain Lightning Components (Aura & LWC), Apex classes, triggers, and custom objects. • Build and integrate systems using REST/SOAP APIs, web services, and MuleSoft. • Support and troubleshoot integrated applications, ensuring high performance and reliability. • Collaborate with cross-functional teams to define technical solutions and integration strategies. • Participate in design sessions, code reviews, and continuous improvement initiatives. • Maintain high-quality documentation aligned with SDLC best practices. • Stay on top of Salesforce innovations and bring forward-thinking ideas to enhance our platform. • Occasionally contribute to development efforts outside of Salesforce when needed.

• Dive into Salesforce development and build powerful, scalable solutions across Sales Cloud, Service Cloud, and Marketing Cloud. • Be a key contributor across the full development lifecycle—from solution design to deployment and ongoing support. • Design, develop, and maintain Lightning Components (Aura & LWC), Apex classes, triggers, and custom objects. • Build and integrate systems using REST/SOAP APIs, web services, and MuleSoft. • Support and troubleshoot integrated applications, ensuring high performance and reliability. • Collaborate with cross-functional teams to define technical solutions and integration strategies. • Participate in design sessions, code reviews, and continuous improvement initiatives. • Maintain high-quality documentation aligned with SDLC best practices. • Stay on top of Salesforce innovations and bring forward-thinking ideas to enhance our platform. • Occasionally contribute to development efforts outside of Salesforce when needed.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. The Data Cloud Developer designs, builds, and manages data solutions on cloud platforms. They develop data pipelines, integrate data sources, and implement data governance and security measures. They also work with various cloud services and programming languages to ensure efficient data processing and analysis. - Data Integration & Modeling: - Build and maintain data pipelines to ingest and transform data from external sources. - Implement data models, identity resolution, and harmonization techniques to create unified customer profiles. - Optimize data models for reporting and business processes. - Application Development: - Develop custom applications and integrations using Salesforce Data Cloud tools. - Activate data for segmentation and audience targeting in marketing campaigns. - Collaborate with CRM and marketing teams to ensure seamless data flow across Salesforce clouds (Sales, Service, Marketing, etc.). - Governance & Compliance: - Ensure data governance, security, and compliance best practices. - Maintain documentation for code, configurations, and deployment processes. - Collaboration & Support: - Translate business requirements into technical solutions. - Provide technical guidance to team members and stakeholders. - Conduct QA, A/B testing, and performance tuning. - Working with other cloud developers, data scientists, and business stakeholders to deliver data Essential Duties and Responsibilities - Utilizes advanced knowledge of SFDC and how to leverage the tool to fulfill business requirements - With minimal guidance, designs, develops, tests, documents, and deploys quality business solutions based upon business requirements as well as industry best practices - Design, configuration and administration including, but not limited to, custom objects, workflow rules, custom fields, validation rules, page layouts, formula fields, sharing rules, general Salesforce1 configuration, Data Loader, email templates, process builder, visual workflow, Lightning components, and approval processes. - Create and maintain clear and concise functional and technical documents, standard operating procedures, diagrams and other support documentation - Successfully organize and lead cross-functional and cross-department program teams to established plan to meet business objectives. MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Basic Qualifications - Bachelor's degree or equivalent in information systems, computer science or related field, or equivalent relevant work experience. MBA a plus - Salesforce Developer Certification DEV-401 - At least 4 years of experience supporting Salesforce.com configuration and customization with 1+ years of hands-on experience with Salesforce Data Cloud Proficiency in: - Data modeling and ETL processes. - SQL and relational databases. - Salesforce APIs and middleware tools (e.g., MuleSoft). Preferred Qualifications - 3+ years of experience with the salesforce development toolkit including Apex, Test classes, Triggers, Visualforce, HTML, CSS, JQuery, SOQL/SOSL, Force.com IDE and migration tool - 3+ years of experience with the AppExchange tools - 3+ years of experience in various Salesforce.com APIs like SOAP, REST, BULK, and Streaming API - 1+ year of Agile Scrum Methodology experience - 1+ year of experience with Salesforce1 - 1+ year of experience with Outlook / MS Exchange / Salesforce integration - Salesforce Developer Certification DEV-501 - Develop and manage communication to project stakeholder groups – Program Leadership Team, Business Advisory Group, and the Steering Committee - Seek feedback to ensure project is meeting expectations related to schedule, business outcome, cost, and deliverables - Strong understanding of data governance and security principles. - Experience with Salesforce Marketing Cloud is a plus. - Salesforce Data Cloud Consultant Certification preferred. - Familiarity with Agile methodologies and tools like Jira. - Ability to analyze, structure and interpret large quantities of raw data - Experience creating APEX and supporting test classes, Visualforce pages, sites, and flows ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: - Excellent verbal and written communication, including presentation of complex data in easily understood ways and strong data visualization skills. - Ability to confidently interact at multiple levels in the organization - Ability to work under stress and meet deadlines - Ability to travel if required to perform the essential job functions - Strong problem solving and critical thinking ability - Ability to multi-task and quickly adapt to changing/conflicting priorities - Ability to work independently and is a motivated self-starter - Excellent Detail-oriented and organized - Strong relationship building skills Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.