• Prepare and manage customer quotes and orders in accordance with company policies and pricing structures. • Process complex customer orders including equipment, parts, and special-order requests. • Review and validate order details including pricing, configurations, payment information, and shipping requirements. • Identify and resolve order-related issues such as pricing discrepancies, contract deviations, and fulfillment delays. • Collaborate with internal teams to ensure accurate order entry and timely delivery. • Support industry trade shows and sales events. • Act as the operational point of contact for strategic and national accounts. • Coordinate cross-functional activities related to installations, training schedules, and system deliveries. • Track sales projects, backlog reporting, and high-value opportunities to ensure successful execution. • Provide professional and timely support to customers and sales representatives via phone and email in English and French. • Maintain proactive communication regarding order status, delivery timelines, and issue resolution. • Manage sales and service escalations with a customer-focused approach. • Act as a central point of contact between Sales, Finance, Purchasing, Operations, and Logistics. • Generate and analyze order and backlog reports. • Provide guidance and operational expertise to junior team members. • Support initiatives related to CRM and ERP systems to improve operational workflows.

Summary: We are seeking a Sales Operations Manager to support our sales organization. This role serves as a strategic advisor to sales leadership, driving operational efficiency, enabling data-driven decisions, and ensuring accurate forecasting and planning. The ideal candidate has a strong analytical background, excellent communication skills, and experience working in fast-paced SaaS environments. Responsibilities: Sales Forecasting & Pipeline Management - Own the forecasting process for assigned sales teams, ensuring accuracy and alignment with company goals. - Monitor pipeline health and provide insights on conversion rates, deal velocity, and risk factors. Revenue Planning & Analysis - Develop financial models to support quota setting, territory planning, and revenue projections. - Deliver scenario-based analysis to guide strategic decisions. AI Sales Operations Responsibilities - Leverage AI‑driven GTM tools (e.g., forecasting assistants, pipeline insight engines, and content‑automation platforms) to enhance sales productivity, improve data quality, and accelerate revenue operations. - Serve as champion for emerging AI‑enabled sales technologies, ensuring proper adoption, training, governance, and continuous enhancement of AI GTM tools. - Use AI‑based analytics and automation platforms to surface actionable insights, reduce manual data work, and streamline operational processes across the sales cycle. Reporting & Insights - Build and maintain dashboards and reports to track KPIs, trends, and performance metrics. - Translate complex data into actionable insights for sales leadership. Process Optimization & Enablement - Identify process gaps and implement best practices to improve efficiency and scalability. - Partner with cross-functional teams (Finance, Marketing, Customer Success) to align GTM strategies. Executive Communication - Prepare and present business reviews, forecasts, and recommendations to senior leadership for your supported teams. - Demonstrate strong executive presence and influence across the organization. Qualifications: - 3-5 years in Sales Operations, Revenue Operations, or related analytical roles within SaaS. - Proficiency in CRM systems (Salesforce preferred). - Strong skills in data visualization tools (Tableau, Power BI) and planning platforms (Anaplan or similar). - Advanced analytical and financial modeling capabilities. - Excellent communication and presentation skills. - Ability to manage multiple priorities in a fast-paced environment. - Bachelor's degree in Business, Finance, Economics, or related field

CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do. Our Mission Statement: W.I.N. Willing & Engaged - Integrity - Never Give Up All Together. Different. CORE Foodservice has an Sales Support Team opportunity in Eastern PA! Work as a liaison between the sales force, clients and distributors to deliver excellent services that results in superior satisfaction levels. Responsibilities/Duties/Functions/Tasks: - Assist with the overall coordination of major shows, vendor fairs, etc. - Request and confirm participation of scheduled event, by client - Coordinate and secure product allowances, POS, applicable coupons, order the needed samples and equipment. - Confirm theme support, budget, and support accordingly - Coordinate all food show related costs for submission to finance department - Maintain/update distributor stocking guides (matrices) - Process all distributor marketing request (marketing plans, individual marketing events), complete and submit required documentation to distributor, obtain all client approvals for all events and marketing plans and forward to TM for processing. - Maintain company calendars - Completion of distributor new item forms - Support sales with flyers, marketing administration, and planning and preparing for distributor meetings for (leads and BDM's as needed) - Scheduling of meeting rooms and vehicles - All other requests as needed Qualifications: - Excellent written, interpersonal communication, phone and customer service skills - Professional, positive and persuasive demeanor - Proficient in software programs that clients may require - Must be proficient in MS Office including (Word, Excel, PowerPoint, and Outlook) - Punctual, meticulous, and reliable What can WE offer YOU? CORE Foodservice offers a competitive benefits package including: - Medical, Dental, and Vision benefits - 401K +Match Eligibility - Auto Reimbursement - Cell Phone Reimbursement - Paid Time-Off Programs - Tuition Reimbursement Opportunity Keywords: Eastern PA, Pennsylvania, Sales Support Location Plymouth Meeting, Pennsylvania (Remote) Department SSUPP Employment Type FT Minimum Experience Entry-level Compensation DOE

• Build and manage the systems that surface insights about how our sales teams execute and where opportunities exist to improve performance. • Analyze and synthesize insights from win/loss interviews, deal reviews, and field feedback. • Partner with RevOps to identify trends in pipeline progression, stage conversion, and deal outcomes. • Identify patterns in competitive losses, buyer objections, and deal execution gaps. • Translate insights into clear recommendations for improving sales productivity and execution. • Surface repeatable “winning patterns” that can be scaled across the organization. • Monitor adoption and impact of initiatives designed to improve sales execution. • Identify opportunities to improve adherence to sales process and methodology (e.g., MEDDICC), and support enablement efforts that reinforce consistent, high-quality execution across the sales cycle. • Partner with Sales Leadership to reinforce process excellence, ensuring reps are effectively applying defined sales stages, deal inspection standards, and best practices. • Design and deliver targeted enablement programs focused on improving sales execution. • Develop supporting content such as playbooks, frameworks, and training materials. • Reinforce key sales behaviors and methodologies (MEDDICC) through structured learning experiences. • Facilitate training sessions and workshops that help reps and leaders improve deal strategy and execution. • Ensure enablement programs address real performance gaps identified through field insights. • Collaborate with Sales Leadership, Legal, RevOps, and Marketing to identify productivity opportunities across the sales cycle. • Partner with RevOps to ensure insights are grounded in accurate data and performance trends. • Work closely with Product Marketing to incorporate competitive insights and product messaging into enablement programs. • Ensure feedback from the field is captured and incorporated into global enablement priorities.