• Provide advanced technical support for the GuidingCare® platform. • Troubleshoot and resolve technical issues. • Collaborate with cross-functional teams for system performance improvement. • Translate customer requirements into technical solutions and architecture. • Conduct root cause analysis and implement strategies for recurring issues. • Mentor team members and document technical processes.

• Design and implement workforce IAM solutions using SailPoint and/or Okta IGA, including lifecycle, access requests, certifications, and role models. • Build and maintain custom integrations and workflows using APIs, connectors, and event-driven automation. • Implement and support Privileged Access Management (PAM) capabilities such as vaulting, JIT access, and session controls. • Develop and maintain production-quality code primarily in Python (Kotlin a strong plus) to extend IAM platforms. • Partner with security, IT, and engineering teams to ensure IAM solutions meet scalability, security, and compliance requirements.

• Support technical sales strategies to meet annual targets for pipeline infrastructure products for the North Texas, Oklahoma and Arkansas territory. • These products include Fusible PVC® piping, TerraBrute® CR restrained joint PVC piping, Vylon® closed profile PVC piping, Primus Pipe Liner, WEKO Seal and other Azuria products • Perform key account planning to develop business opportunities by working closely with consulting engineers, municipal water and wastewater utilities, contractors, waterworks distributors, and electrical utilities • Develop technical specifications that support product position and facilitate operational efficiency • Ensure all sales activity and opportunities are up to date in Salesforce, our Customer Relationship Management (CRM) system • Cultivate a comprehensive understanding of our products • Support or conduct sales calls and make product/service presentations to customers • Provide input into development of marketing communications and product portfolio decisions • Assist with monthly, quarterly, and annual variance reporting to compare actual results against budgets and forecasts

• Design and build AI-ready data architectures using Alteryx One, anchored to cloud data platforms such as Snowflake, BigQuery, Databricks, and AWS • Convert existing analytics workflows into deployable solution patterns that can be reused across customers • Deliver lighthouse customer deployments that move from pilot to production in ~90 days • Partner closely with systems integrators and consulting partners to enable partner-led delivery • Work alongside Sales Engineers and Product teams to validate solutions in production and provide structured product feedback • Create documentation, reference architectures, and playbooks so solutions can scale without ongoing FDE involvement