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HealthEdge is a Burlington, Massachusetts-based computer software company that provides services and solutions to the healthcare payer market. These services in
Technical Services Engineer
Location
United States
Posted
150 days ago
Salary
$80K - $110K / year
Seniority
Senior
Job Description
Technical Services Engineer
HealthEdge
• Provide advanced technical support for the GuidingCare® platform. • Troubleshoot and resolve technical issues. • Collaborate with cross-functional teams for system performance improvement. • Translate customer requirements into technical solutions and architecture. • Conduct root cause analysis and implement strategies for recurring issues. • Mentor team members and document technical processes.
Job Requirements
- BS in Computer Science, IT, Engineering (Master’s preferred).
- 5+ years in technical services or related roles.
- ASP.Net, MVC, C#.Net, HTML, JQuery, Web Services, Web APIs, SQL Server (2008/2012).
- Proven ability to deliver under deadlines and achieve high customer satisfaction.
- Strong problem-solving, analytical, and communication skills.
- Understanding of HIPAA regulations preferred.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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