• Maintain and administer our CRM platform (e.g., HubSpot, Salesforce or similar) • Ensure high data accuracy across contacts, accounts, and pipeline opportunities • Manage sales pipeline reporting and dashboards • Support the sales team with CRM updates, opportunity tracking, and forecasting • Use advanced AI prospecting platforms and automation tools to identify target companies • Build structured prospect databases across Asia Pacific markets • Use tools such as LinkedIn Sales Navigator, enrichment platforms, and website analysis tools to identify decision-makers • Conduct market research across APAC industries and sectors • Prepare prospecting lists aligned with sales strategy • Coordinate meetings, proposals, and documentation • Assist with preparation of presentations and sales materials • Maintain records of customer interactions within the CRM

• Provides operational support in the sales channel • oversees executing, evaluating, and/or managing new initiatives • recommends solutions to complex problems

Role Description As we continue to strengthen and scale the world’s largest eDiscovery and legal services sales organization, we are expanding our U.S. Sales Operations team with a high-performing Sales Operations Manager. This role is designed for someone who thrives at the intersection of data, strategy, and operational excellence - someone who wants to take ownership of initiatives that directly influence revenue growth and global sales performance. You will work closely with Sales Leadership, Marketing, Finance, and cross-functional partners to ensure our frontline teams are empowered with accurate, actionable insights and streamlined processes. This is a highly visible, high-impact position that contributes directly to how we measure performance, forecast revenue, and build the systems and processes that support our global growth strategy. Responsibilities - Administering, managing, and reporting on revenue metrics and sales KPIs - Coordinating revenue forecasting and target-setting processes used within the sales organization; establishing high levels of quality, accuracy, and consistency - Conducting various analyses to gain deeper insights into business - Assisting with maintaining the functional areas of data management, forecasting, opportunities, dashboards, and reports, and ensuring data integrity throughout our CRM system - Responsible for creating and maintaining metrics to evaluate sales efficiency and productivity - Managing and developing a small team, providing mentorship, prioritization guidance, and day‑to‑day support to ensure high‑quality execution across operational initiatives - Establishing effective analysis of CRM trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle - Assessing client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team - Performing ad hoc analysis for senior management to provide data support for business decisions - Evaluating new tools and platforms to improve reporting and sales operations - Detail-oriented, proactive self-starter who thrives in fast-paced environment, values continuous improvement, and will see a project through from start to completion while meeting deadlines while maintaining a collaborative mindset - Natural systems thinker - someone who sees how processes, data, tools, and people come together and knows how to improve them. - Excellent communication skills with the ability to translate complex data for non-technical audiences. Qualifications - Bachelor’s degree required or equivalent experience - 3-7+ years of progressively responsible experience in related roles - Previous Sales Operations or Finance experience (preferred) - Large data analysis and reporting experience (preferred) - Previous team management experience (preferred) - Proficient knowledge of MS Excel, PowerBI, PowerPoint, and Word (required) - Minimal travel may be expected Consilio’s True North Values - Client Experience | Listen for the “why." Clearly define success. Be accountable. Go the extra distance to create moments that matter. - Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geographies, generations, and teams. Rally around final decisions. - Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future. - Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Role Description As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Alignment - Strategic Stakeholder Alignment: Partner closely with Sales stakeholders in our Professional Services business unit to foster strong working relationships and trust. Advise stakeholders on enablement programs based on data-driven insights. Translate stakeholder priorities into measurable enablement outcomes that support Professional Services revenue goals and strategic initiatives. - Team Collaboration: Partner internally with sales enablement leadership, instructors, instructional designers, and other PMs to plan and execute programs effectively. - Product Enablement: Collaborate with Product Marketing, MCI, and other subject matter experts with sales team enablement based on the company's product launch and release calendar, industry trends, etc. Execute practice sessions to prepare sales teams for launches/releases. Ability to facilitate product training is preferred. Technology and Infrastructure - Enablement Platform Adoption: Utilize Deltek’s sales enablement platform, Allego, to execute programs and increase retention. - Tool Training & Adoption: Design training programs and manage adoption and optimal usage of sales tech stack in collaboration with technology specialists. Program Managers to execute on tech enablement by leveraging other members of the enablement ecosystem (ex. Instructors). Strategically incorporate technology enablement as part of broader enablement efforts as opposed to standalone programs. - Champion the integration of AI-driven coaching, content personalization, and performance analytics to elevate program impact. Metrics & Results - Measure Learning Effectiveness: Analyze key performance indicators through Deltek internal tools to assess program effectiveness. Utilize the Kirkpatrick model to track satisfaction, learning, and behavioral elements. Assess improvements for subsequent iterations, including post-program reviews and feedback documentation. - Partner closely with sales operations specialists in order to form a data-driven approach to enablement programs to make strategic decisions and evaluate program effectiveness leveraging the Kirkpatrick model. Leadership and Coaching - Partner with sales managers to ensure effective delivery and reinforcement of enablement programs. Design a coaching program in collaboration with leadership and leverage other members of the enablement ecosystem (ex. Instructors) in the planning/execution of that program. - Facilitation/Training Skills: Strong training and facilitation skills is a requirement of this role focused on bringing together soft skills with product/industry enablement. - Program managers to coach and mentor instructors in order for them to partner together on coaching sessions. Enablement Program & Content - Sales Plays: Continually evaluate team and individual performance against annual sales plays. Design programs to coach desired skills or behaviors, gaining executive approval and executing end-to-end. - Program managers to consistently maintain/update program tracker with most current data. Program Managers to report to Manager, Program Managers weekly on status, updates, next steps, and KPIs for all programs they support. - Develop reinforcement and coaching strategies to support enablement programs. Process - Program Managers to adopt/follow all sales enablement processes and provide feedback on any changes that need to be made. Qualifications - Proven experience in sales enablement, sales, business development, or a related field. - Excellent communication and collaboration skills, with the ability to build relationships with cross-functional stakeholders and to facilitate enablement programs. - A strong understanding of metrics and the ability to analyze data to improve the effectiveness of enablement programs. - Project management skills and the ability to plan/manage projects with excellence/agility. - Strong time management skills. - Strong understanding of how to use AI as a strategic enablement tool. - Ability to facilitate training sessions focused on soft skills and product/industry content. Preferred but not Required - Familiarity with sales enablement platforms (such as Allego) and experience in driving platform adoption. - Experience partnering/communicating with executive leadership. - Experience as or partnering with Sales leadership, Sales Reps, Solution Engineers, or Sales Development Reps. - Experience with project management tools like Microsoft Loop. - PMP Certification. - Experience in the Professional Services space. Compensation Info The U.S. salary range for this position is $90,000.00 - $110,000.00. This range is subject to change as Deltek takes a number of factors into consideration when determining individual base pay, such as location, job-related knowledge, skills and experience. Certain roles are eligible for additional rewards, including incentive compensation and equity. Benefits - Healthcare benefits. - 401(k) plan and company match. - Paid vacation time and holidays. - Well-living programs. - Short-term and long-term disability coverage. - Basic life insurance. - Tuition reimbursement.