Position Title: Sales Support Representative Position Description This exciting opportunity is a full-time, permanent role with Pellera Technologies. As a Sales Support Representative (SSR) you will act as a trusted advisor to Account Executives, Clients and Vendor Partners. Collaborating amongst the sales organization, you will be responsible for supporting sales efforts to attain revenue and gross profit targets. Key areas include quoting and proposal coordination, as well as adapting to dynamic process improvement efforts around major solution providers. We are seeking candidates who come from a technology Value Added Reseller (VAR), paired with contracting & quoting experience around major vendors like IBM, Cisco, Dell, HPE, etc. Key Responsibilities - Assist Account Executives in presales activities which include all aspects of pricing for Hardware, Software, Services and Maintenance. - Proposal creation and generation. - Perform contract changes. - Follow published SSR process flow and meet all established SLAs. - Ensure Salesforce records are accurate, up to date, and complete. - Confirm partner records are up to date with current relevant information. - Stay informed with various vendor/supplier/manufacturer registration and pricing programs to ensure best discounts are factored into sales opportunities to ensure highest profitability. - Assist Sales and Sales Management with forecasting, accurate reporting/data and account maintenance. - Partner with presales teams, diverse teams, distributors, and stakeholders in all aspects of sales projects from assessment and scope to roll-out; consistently improve supplier/partner relationships. - Process customer orders in relevant internal systems in preparation for final quality assurance reviews and customer invoicing. - Foster, promote, and contribute to a positive team environment throughout the company. Knowledge & Competencies - Ability to establish, maintain and retain strong relationships both inside and outside the organization. - Ability to prioritize and organize workload. - Capability to multi-task, respond to change, and adapt accordingly with the ability to work autonomously in a remote environment. - Able to manage multiple responsibilities in a fast-paced environment. Strong organizational skills, high attention to detail are keys to success. - Excellent written and verbal communication and interpersonal skills. - Demonstrates analytical, quantitative, problem-solving skills. - Must be able to adapt quickly to dynamic changes with various partner and internal processes. - Demonstrate flexibility and adaptability when assigned additional responsibilities or projects. - Must be proficient in Microsoft Office, Outlook, SharePoint and Salesforce. Education & Qualifications - BA/BS in Business or Finance, or equivalent work experience within IT sales operations. - 3-5 years of sales operations/sales support experience. - Experience working for a Value Added Reseller. Work Environment - Remote within the United States Physical Requirements: - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Total Rewards - Pellera offers a comprehensive total rewards package that includes base salary, healthcare benefits, 401k match, PTO/holiday, training/development, promotional opportunity and so much more.

• Strategic Collaboration with Sales, Go-To-Market Strategy, Finance, Product, and Analytics Engineering to deliver analytics that shape Reddit’s revenue strategy. • Build and scale dashboards and data pipelines provide actionable insights for sales leadership and sellers. • Ensure data accuracy and consistency across core datasets powering dashboards, KPIs, and financial reporting. • Drive operational excellence, ensuring on-time delivery of insights, automation of recurring reporting, and continuous improvement of data models. • Translate insights into action, guiding business partners through complex data findings to identify growth opportunities and optimize performance. • Partner with the Data Science and Salesforce teams to manage & enhance the revenue data foundations, including ETL workflows, Salesforce-to-revenue mappings, and data pipelines in BigQuery.

• Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments • Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership • Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams • Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments • Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests • Partner with Salesforce and BI teams to implement process and data optimizations • Build and maintain financial models, forecasts and dashboards for various business scenarios • Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. About the Role Dandy is hiring a high-ownership, systems-minded Revenue Operations Associate to join our rapidly growing venture-backed company. The SMB Revenue Operations team owns the operating system that powers our SMB Account Executive organization, including reporting, workflows, automation, and performance diagnostics. In this role, you’ll run and continuously improve the SMB AE Machine by diagnosing rep behavior, tightening execution, and driving process and automation improvements. This is a high-impact opportunity to sit at the center of sales execution and help scale a fast-growing revenue engine. What You'll Do - Own the day-to-day execution of the SMB sales operating system: run weekly and monthly reporting, maintain dashboards, manage pipeline hygiene workflows, and support performance inspection to ensure operational rigor and data accuracy. - Diagnose rep behavior and performance gaps: Analyze activity, meetings, follow-up execution, and stage progression to surface insights and drive measurable improvements in rep execution. - Drive automation and workflow improvements: identify opportunities, design process flows, partner with internal stakeholders on implementation, and QA solutions that reduce rep friction, increase compliance, and improve data quality. - Own SMB sales process and documentation: Build and maintain SOPs, system workflows, and the SMB RevOps single source of truth to enable clarity, scale, and fast onboarding. - Partner with SMB sales leadership on high-priority initiatives: deliver ad-hoc analysis, operational insights, and hands-on execution support across critical projects and business priorities. What We're Looking For - Strong analytical and systems thinking: ability to translate messy workflows and data into clear insights and scalable solutions - High ownership mindset: sees broken processes, takes initiative, and drives fixes end-to-end - Comfort operating in ambiguity and building from scratch in a fast-moving environment - Strong spreadsheet and data skills (Google Sheets / Excel) - Comfort working in CRM and sales technology environments (Salesforce, sales engagement tools, analytics platforms) - Process-oriented mindset with bias toward automation and efficiency - Strong communication skills and ability to partner cross-functionally with Sales, Enablement, Data, and Systems teams Bonus Points For - Prior experience in Revenue Operations, Sales Operations, BizOps, Consulting, or Analytics - Familiarity with Salesforce, Outreach, Gong/Attention, Looker, or automation tools - Experience supporting SMB or high-velocity sales teams - Background in sales, customer success, or enablement For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.