Converge Technology Solutions

Role Description As a Senior Enterprise Solutions Architect within our Advance Solutions Practice, you will be responsible for designing, implementing, and maintaining hardware solutions that form the foundation of our clients' digital infrastructure environments. Leveraging your expertise in hardware architecture, system design, and hardware technologies, you will play a critical role in ensuring the reliability, performance, and scalability of infrastructure components. Your contributions will enable our clients to leverage technology effectively to support their business operations and digital transformation initiatives. - Collaborate with architects and project teams to design hardware solutions that meet client requirements for performance, capacity, scalability, and reliability. - Evaluate hardware technologies, platforms, and configurations to recommend optimal solutions based on client needs, industry best practices, and budget considerations. - Develop hardware architecture diagrams, specifications, and implementation plans to guide the deployment and configuration of infrastructure components. - Implement hardware solutions according to design specifications, configuring servers, storage arrays, network switches, and other infrastructure components to meet performance and reliability requirements. - Install, configure, and manage hardware management software, firmware, and drivers to ensure compatibility, stability, and optimal performance of hardware systems. - Collaborate with cross-functional teams to integrate hardware solutions with other infrastructure components, applications, and services. - Conduct testing and validation of hardware components and systems to ensure they meet functional requirements, performance benchmarks, and quality standards. - Perform hardware compatibility testing, interoperability testing, and certification testing to validate hardware configurations and configurations. - Document test plans, test results, and validation reports to support certification, compliance, and audit requirements. - Perform routine hardware maintenance tasks, including hardware upgrades, firmware updates, and component replacements, to ensure optimal performance and reliability of hardware systems. - Monitor hardware health, temperature, power consumption, and other telemetry data using monitoring tools and management consoles, proactively identifying and addressing issues. - Maintain accurate documentation of hardware configurations, procedures, and technical specifications to facilitate knowledge transfer and support continuity. Qualifications - Ethical and Critical Thinking. - Excellent interpersonal and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Strong understanding of hardware technologies, including servers, storage arrays, network switches, and peripherals. - Proficiency in hardware management tools, firmware updates, and hardware diagnostics for troubleshooting and maintenance. - Excellent analytical, problem-solving, and troubleshooting skills, with the ability to diagnose and resolve complex hardware issues. - Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams and interact with clients and stakeholders. Requirements - Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field. - Proven experience in hardware engineering roles, with hands-on experience in designing, implementing, and maintaining hardware solutions in enterprise environments. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Technical Delivery Lead is responsible for owning the technical delivery, integration alignment, and cross system dependencies across Pellera’s enterprise platforms. This role ensures that business requirements are translated into executable technical outcomes and delivered in a scalable, supportable manner. This is a hands-on delivery leadership role, not a people management role. It combines project management, business analysis, and technical systems understanding to proactively identify risks, challenge requirements, and drive integrated delivery across ERP, CRM, eCommerce, and middleware platforms. Essential Functions - Technical Delivery & Integration Ownership - Own end to end technical delivery across core enterprise platforms, including: - Salesforce (CRM, CPQ, PSA, Forecasting) - NetSuite (ERP) - Integration platforms (e.g., Boomi / iPaaS) - eCommerce and CLM systems - Act as the primary point of accountability for cross system dependencies, integration sequencing, and delivery impacts. - Ensure integrations are designed and delivered in a way that is scalable, secure, and supportable. - Business Analysis & Requirements Leadership - Partner with business and IT stakeholders to challenge requirements, not just capture them. - Translate business needs into: - Technical requirements - Integration impacts - Delivery trade offs and decisions - Clearly define must have vs nice to have requirements and support scope control. - Ensure requirements are well defined, traceable, and aligned to delivery timelines. - Risk, Dependency & Issue Management - Proactively identify technical, data, and integration risks before they surface downstream. - Call out risks and dependencies early with clear mitigation options. - Ensure impacts across ERP, Q2C, eCommerce, and reporting are understood and managed. - Support governance forums with clear, impact based updates. - Delivery Planning & Execution - Build and maintain integrated delivery plans spanning multiple platforms and vendors. - Work closely with internal IT teams, external vendors, and system integrators. - Ensure delivery aligns with agreed architecture, integration standards, and enterprise patterns. - Stakeholder Partnership - Operate as an embedded delivery partner within IT and enterprise systems teams—not as a coordinator. - Support functional leaders by translating technical constraints into business level implications. - Communicate clearly and confidently with both technical and non-technical stakeholders. Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking. - Strong analytical and problem-solving skills. - Ability to function well in a high-paced and stressful environment. - Confidence working with ambiguity. - Ability to influence without formal authority. - High attention to detail with an outcome focused mindset. - Systems & Platform Knowledge - Strong working knowledge of: - Salesforce - NetSuite ERP - Integration platforms (Boomi or equivalent iPaaS) - eCommerce platforms - CLM systems - APIs, middleware, and data integration patterns - Hands on configuration or development is not required, but the role must be able to credibly challenge technical design and delivery decisions. - Delivery & Analysis Skills - Strong understanding of software development lifecycles (Agile, hybrid). - Ability to translate business requirements into technical delivery plans. - Experience managing dependencies across concurrent programs and vendors. Education and Experience - 8+ years experience across: - Technical project or delivery management - Business analysis in enterprise environments - Multi system application delivery - Demonstrated experience delivering complex integrations across ERP, CRM, and related platforms. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Company Description Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description The Special Bid Coordinator supports the Sales and Management Team by leading the planning, preparation, and execution of Cisco Special Bids, Deal Registrations, and pricing strategies. This role works closely with Account Executives, Cisco Channel Account Managers (CAMs), and distribution partners to develop competitive Opportunity Development Pricing (ODP) responses while protecting margin and maximizing program benefits. The position plays a critical role in pricing optimization, bid strategy development, and performance reporting to drive revenue growth and profitability for Cisco solution. - Assist Sales and Management Teams. - Assist in Special Bid planning and preparation. - Review promotions and overall pricing strategy with Account Executives. - Develop Opportunity Development Pricing responses. - Assist in preparation of summary reports to management that will include Special Bid and Registration analysis including brand review performance and effectiveness. - Assure completion of all reports. Qualifications - Must have excellent communication and interpersonal skills. - Ability to prioritize and organize workload. - Must be computer literate, including MS Office. Familiar with CISCO processes and programming. - Must work well in a team environment. - Must have knowledge of a variety of computer software applications in word processing, exceptional Excel skills, database and presentation software. - Must have high-level of interpersonal skills to handle sensitive and confidential situations. Requirements - A four-year Business degree from an accredited college or university and four years of professional office experience. - Or a high school diploma or equivalent with six years of professional office experience is required. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Account Executive develops and maintains client relationships, understands client’s business environment, strategy and identifies customer business objectives or problems that can be solved with technology. The AE develops a plan to sell technology solutions to the client/prospect and leverages and coordinates all resources for successful sales execution, with assistance from sales leadership. The AE is expected to cross-sell the array of hardware, software, cloud, and professional services our organization offers. This role also requires the necessary sales administrative activities including use of SFDC, forecasts, deal registrations, presentations, proposals/quotes etc. As well as, maintaining professional and technical knowledge by attending educational workshops/training and establishing personal networks in professional societies. - Responsible for all sales activities in assigned accounts and achieves established sales targets annually. - Solution selling of technology-based solutions to solve business and/or solution segment problems. - Promotes and sells Converge’s value proposition and solution offerings (Digital Infrastructure, Digital Workplace, Cybersecurity, Cloud, Advanced Analytics, Application Modernization, Managed and Professional service etc.) to clients and prospects. - Drives client engagements proactively with Solutions Practices and Services teams. - Ability to manage and drive a multi-month sales cycle and multi-million-dollar transactions. - Develops a list of prospective clients for use as sales leads, based on information from own professional network, OEM partners, trade shows, social media websites, business directories, and other sources. - Develops robust ongoing pipeline of business opportunities at a quantifiable three times level of quota expectation. - Establishes and maintains current client and potential client relationships. - Responsible for Client Satisfaction. - Identifies and resolves client concerns. - Works with OEM partners to develop a plan to approach prospective clients. - Gains clear understanding of client business requirements. - Educates Clients of full portfolio of solutions. - Prepares presentations, proposals, and sales contracts. - Ability to present solutions to clients, influencers, decision makers and executives. - Provide forecast updates on current opportunities and update CRM on a weekly basis. - Build a territory plan to meet monthly and annual gross profit targets. - Maintain a working knowledge of applicable Federal, State, and Local laws and regulations as well as Converge Compliance Policies to ensure adherence in a manner that reflects honest, ethical, and professional behaviors. - The assigned Inside Sales team will assist in preparing quotes to your end users and the processing of resulting orders. Main activities include vendor follow up, tracking, delivery and expediting through invoicing to ensure a positive customer experience. - Other duties as assigned. Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking. - Excellent interpersonal and customer service skills. - Excellent sales and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. Requirements - Minimum of 3-5 years demonstrated outside sales experience required. - Basic understanding of consultative, solutions sales process. - Various vendor certifications as necessary. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Benefits - Comprehensive total rewards package that includes base salary of between $150k-$200k base + Commission. - Healthcare benefits. - RRSP match. - PTO/holiday. - Training/development. - Promotional opportunity. - So much more.

Role Description The Proposal Specialist creates high-quality, professional bid and proposal documents tailored for major and complex sales opportunities. They prepare formal proposal responses, questionnaires, and PowerPoint presentations for time-sensitive government, commercial, education, and healthcare Request for Proposal (RFP) & Request for Information (RFI) requests. The Proposal Specialist focuses on the drafting of the proposal timelines and task lists for RFxs. Working closely with the Proposal Writers and the greater response team, they produce clear, compelling proposal deliverables, and perform a Quality Assurance (QA) check to ensure effective, compliant responses that meet sales team and RFP requirements, often within short deadlines. Qualifications - 3-5 years of experience on a proposal management team as a contributing member. - Bachelor’s degree in English, Communications, or Journalism preferred, or the equivalent experience. - Requires technical proficiency with Adobe, MS Office Suite (Word, Excel, PowerPoint). - Proficiency in Salesforce is a plus. - Excellent writing, editing, proofreading, verbal, analytical, and time management skills. - AI tool experience is beneficial, but not necessary. Requirements - Ability to understand a problem and work as part of a team to develop an optimal solution from a proposal standpoint. - Advanced knowledge of digital word processing applications. - Knowledge of Proposal Management tools is a plus. - Exceptional written and verbal communication skills. - Strong time management skills to meet stringent deadlines. - Strong organizational skills and detail-oriented, with the ability to plan and manage multiple tasks. - Able to comprehend, communicate, and cohesively organize complex business, technical, and legal concepts, information, and materials. - High degree of flexibility with the ability to work in a complex, demanding environment. - Ability to quickly learn, understand, and evaluate current and new tools. - Self-starter who can work independently with a proactive attitude. - Ability to mentor peers in proposal management, development, and best practices. Company Description Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Description The Voice Engineer is responsible for implementing, administering, and supporting enterprise voice and unified communications (UC) platforms across voice, video, messaging, meetings, and mobility services. This role requires strong hands-on experience with modern voice technologies and the ability to troubleshoot, manage, and optimize production environments. The role will work closely with distributed engineers, customers, and cross-functional IT teams to deliver stable, secure, and high-quality voice services. - Support day-to-day operations, administration, and maintenance of voice and UC platforms - Implement voice solutions in on-prem, cloud, and hybrid environments - Troubleshoot voice, video, messaging, and endpoint issues - Participate in UC migration and deployment projects - Monitor service performance, quality, and availability - Maintain accurate system documentation and diagrams - Assist with patching, maintenance windows, and upgrades - Collaborate with networking and security teams on UC-related initiatives - Provide customer and end-user support for voice services - Participate in problem resolution and root-cause analysis - Follow change management and ITSM processes Qualifications - Strong knowledge with voice solutions including H.323, MGCP, SIP, SCCP protocols, codecs (G.711, G.729, etc.) and Digital/Analog telephony - Voice gateways and SBCs and Emergency Responder - RTP, SRTP, SIP protocol fundamentals - QoS support for voice workloads - Fluent English language skills required: verbal and written communication - Self-motivated and disciplined - Strong stakeholder relationship management skills - Strong investigative and analysis skills - Strong technical and process design and implementation skills - Strong communication and presentation skills along with the ability to work in a highly collaborative environment - Strong customer focused and ability to manage customer expectations Requirements - Bachelor’s degree preferred or equivalent experience - 3–5 years supporting enterprise voice or UC environments - Experience in enterprise or MSP environments preferred - Strong troubleshooting and customer service capability - Experience supporting Cisco or similar technologies; Microsoft & Zoom preferred Benefits - Optional experience with Service Now (ticketing tool) - Phone deployment tools (Polycom Provisioning Manager) - ACD (IPCC, Finesse, Genesys) - Variphy - IR (Integrated Research) monitoring tool - Informast - Familiarity with multicast - Phoneview - Cisco UCS - ESX V-Center - Veeam - Cabling and punch down tools / Fluke testers Preferred Certifications - CCNP Collaboration (or equivalent) - CCNA / CCNP Enterprise (networking focus) - Microsoft Teams / Collaboration certifications

Role Description The Windows Systems and Infrastructure Engineer role plays a crucial role in designing, implementing, and maintaining the Windows systems and infrastructure that underpin our IT operations. Leveraging your expertise in system administration, network architecture, and cloud technologies, you will support the organization's technical infrastructure, ensuring reliability, scalability, and security. Your role will involve collaborating with cross-functional teams to deploy and optimize IT solutions that meet the company's evolving business needs and support its growth objectives. - Design, implement, and maintain the organization's Windows systems and infrastructure, including servers, storage, networks, and virtualization platforms, to meet performance, reliability, and scalability requirements in the cloud and on-premises. - Evaluate emerging technologies, industry trends, and best practices in system administration and infrastructure management, and recommend solutions for enhancing IT capabilities and efficiency. - Deploy and configure physical and virtual servers, storage arrays, networking devices, and other infrastructure components, ensuring proper integration and alignment with business objectives and technical requirements. - Automate infrastructure provisioning, configuration management, and deployment processes using scripting languages, automation tools, and infrastructure-as-code (IaC) techniques to streamline operations and improve efficiency. - Perform system administration tasks, including installation, configuration, maintenance. - Monitor system performance, capacity, and availability, and implement proactive measures to optimize performance, mitigate risks, and ensure high availability and reliability of systems and services. - Execute and monitor routine backup and restoration processes to safeguard organizational data and support disaster recovery efforts. - Implement security controls, access controls, and encryption mechanisms to protect sensitive data and ensure compliance with industry regulations, company policies, and cybersecurity standards. - Conduct security assessments, vulnerability scans, and penetration tests to identify and remediate security vulnerabilities and assist in incident response and forensic investigations as needed. - Manage and administer cloud infrastructure services, such as compute instances, storage volumes, virtual networks, and identity and access management policies, across multiple cloud platforms. - Optimize cloud resources, monitor usage and costs, and implement cost-saving measures, such as rightsizing instances, leveraging reserved instances, and implementing tagging strategies. Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking. - Excellent interpersonal and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Strong technical skills in server administration, virtualization, networking, PowerShell, and cloud technologies. - Knowledge of cybersecurity principles, practices, and technologies, including encryption, access controls, vulnerability management, and security compliance frameworks. Education and Experience - Bachelor’s degree in computer science, Information Technology, or related field (preferred) or equivalent work experience. - Proven experience in system administration, infrastructure engineering, or related roles, with a focus on designing, implementing, and maintaining complex IT systems and infrastructure. - Experience with infrastructure automation tools, scripting languages, and version control systems. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employees hired under this position must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. The Employer retains the right to change or assign other duties to this position at any time with or without notice.

Role Description The Network Engineer will be part of the team responsible for all design, implementation, and support of network infrastructure within our multi-tenant Data Centers, public cloud, and customer sites. This role will be an internal technical position focusing on the overall architecture, initial configuration, and deployment of network infrastructure as well as documentation of all processes and procedures in support of the network infrastructure. This individual will also be the ultimate point of escalation for network incidents within the environment. - Run the production network infrastructure that supports our core platform, products, and services with a consistent focus on availability and performance. - Resolve incidents quickly and empower the Infrastructure Operations Center to support our customers and services. - Work directly with customers, sales, product management, and other engineering teams to design, build, and operate solutions that align to customer needs. - Implement existing network service design models or create new models where needed. - Measure and optimize network performance and reliability, pushing capabilities forward to align with customer needs. - Work with the Infrastructure Operations Center (IOC) and customers during incident or request escalation. - Provide enablement to the IOC through collaborative runbooks and tools that simplify network operations. - Build high performance and reliable network systems, amplifying expertise through documentation and automation. Qualifications - Excellent verbal and written communication skills. - Ethical and critical thinking. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Proficient with Microsoft Office Suite or related software. - Competency in one or more public cloud providers required (AWS, GCP, Azure, IBM Cloud). - Strong understanding of network troubleshooting, TCP/IP, VLANs, public cloud connectivity (interconnect, direct connect, express route), IPsec VPN, VXLAN, EVPN, Spine/Leaf Architecture, VRF. - Fluent English language skills required: verbal and written communication. - Experience working with multicultural teams and customers. - Self-motivated and disciplined. - Excellent meeting facilitation skills, including teleconference and web conference. - Participate in a rotating 24/7 on-call rotation. - Ability to work as part of a team and provide mentorship. - Excellent interpersonal skills and ability to communicate effectively with customers and non-technical personnel. - Ability to thrive in a fast-paced environment, quickly resolve complex problems using analytical skills, technical expertise, or research. Requirements - Bachelor’s degree preferred. - 3+ years of IT experience. - ITSM foundation training required. - Experience with BGP required, OSPF desired. - Experience working with multi-tenant network environments. - Experience with Arista, Cisco, or Cumulus preferred; Mellanox optional. - Experience with VMware NSX-T desired. - Experience with automation tools and languages (Ansible, Terraform, git, Python, Go). - Experience with modern telemetry-based monitoring and data collection methods such as Telegraf, gnmi, OpenTelemetry, and Prometheus exporters for network devices a plus. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Senior Marketing Manager will be a core member of Pellera’s marketing team, responsible for positioning, messaging, and go to market strategy across Pellera’s solution’s suite. This role bridges product, sales, and customer teams to ensure our solutions are clearly differentiated, easy to understand, and consistently represented across every touchpoint. You will own the strategic storytelling that brings Pellera’s value to life — helping buyers understand why Pellera, how we solve key business challenges, and what outcomes we enable. Essential Functions - Product Positioning & Messaging: - Develop messaging for Pellera’s various solutions that resonate with technical and business decision‑makers. - Maintain a consistent brand and solution story across all channels. - Go‑to‑Market Strategy: - Partner with management to plan and execute current solution offerings and launches. - Drive go‑to‑market frameworks, including launch plans, success metrics, and feedback loops. - Enable sales with compelling content that supports pipeline creation and deal acceleration. - Content Creation & Thought Leadership: - Produce high‑quality marketing assets: solution briefs, product one‑pagers, pitch decks, ROI/value content, FAQs, and solutions landing pages. - Collaborate with marketing team on campaign messaging, landing pages, and nurture journeys. - Support brand thought leadership through blogs and webinars. - Customer & Market Insights: - Research customer needs, industry trends, and competitive dynamics to inform messaging and roadmap alignment. - Conduct interviews with customers and internal teams to refine solution positioning. - Sales Enablement: - Create tools and resources that help reps sell effectively, including competitor battle cards, talk tracks, etc. - Train cross‑functional teams on solution value, messaging and differentiation. Qualifications - 4–8+ years of experience in product marketing, solution marketing, or a related field within SaaS, cloud, infrastructure, or emerging technology. - Strong storyteller with the ability to simplify complex concepts into clear, compelling narratives. - Skilled in cross‑functional collaboration — especially with product, sales, and customer teams. - Experience driving GTM launches and building scalable marketing frameworks. - Comfortable operating in a fast‑moving, dynamic environment. - Exceptional writing, communication and presentation skills. - Event marketing skills a bonus or nice to have. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times. Company Description Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description As Senior Consultant in our Digital Workplace Practice, you will play a key role in advising clients on the design, implementation, and optimization of digital workplace solutions. Leveraging your expertise in collaboration technologies, user experience design, and change management, you will help clients create modern, productive, and secure digital environments that enhance employee engagement and enable flexible work models. Your insights and recommendations will drive the success of digital workplace initiatives and contribute to the transformation of our clients' organizations. - Lead collaboration with clients to understand their business objectives, organizational culture, and workforce needs related to digital workplace transformation. - Conduct assessments, workshops, and interviews to gather requirements, identify pain points, and assess current state capabilities across collaboration, communication, and productivity tools. - Analyze findings and develop tailored recommendations, strategies, and roadmaps for digital workplace initiatives aligned with client goals and industry best practices. - Design end-to-end digital workplace solutions, encompassing collaboration platforms, messaging tools, document management systems, and employee experience enhancements. - Define solution architectures, integration requirements, and technical specifications based on client requirements, vendor capabilities, and industry standards. - Collaborate with architects, engineers, and solution partners to evaluate technology options, conduct proofs of concept, and develop implementation plans for digital workplace projects. - Lead or support implementation projects, working closely with technical teams, vendors, and partners to deploy digital workplace solutions according to project timelines and requirements. - Configure, customize, and integrate collaboration tools, intranet portals, and productivity applications to meet client specifications and user needs. - Provide guidance and support to project teams, resolving technical issues, mitigating risks, and ensuring successful delivery of digital workplace projects. Qualifications - Bachelor's degree in Computer Science, Information Technology, or related field. - 5-8 years of experience in consulting roles, digital workplace projects, or related areas such as collaboration solutions, user experience design, or change management. - Experience with Microsoft Modern Work Stack products. - Experience with Microsoft 365 Migration tools, specifically Quest and AvePoint. - Experience with Microsoft Endpoint Security products, specifically Intune. - Experience with SharePoint and workflow migrations, a plus. - Relevant certifications, a plus. Requirements - Ethical and critical thinking. - Excellent sales and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong supervisory and leadership skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Strong understanding of digital workplace technologies, including collaboration platforms (e.g., Microsoft Teams, Slack, Zoom), intranet portals, document management systems, and productivity tools. - Excellent communication, facilitation, and stakeholder management skills, with the ability to engage with clients, executives, and cross-functional teams. Benefits - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.