Converge Technology Solutions

Role Description The VMware Cloud Foundation Deployment Engineer is responsible for the design, deployment, automation, and validation of VMware Cloud Foundation environments. This role is hands-on and delivery-oriented, supporting greenfield and brownfield deployments, customer integration, and operational enablement across management and workload domains. - Deploy and configure VMware Cloud Foundation management and workload domains. - Participate in the development and integration of new and emerging technology solutions and partnerships; with a focus on growing Pellera Technologies. - Participate in customer-facing meetings to determine business and technical requirements that will be used in developing VMware VCF. - Lead technical sessions on innovative data center solutions to improve operational efficiency. - Organize dynamic sales and training sessions on cutting-edge data center technologies. - Build strong relationships with Pellera's enterprise solution partners to drive collaboration. - Attain sales and technical certifications to enhance expertise in data center solutions. - Stay updated on technical challenges and trends for strategic insights. - Support clients in their digital transformation with audit, architecture, consulting, implementation, and training. - Identify and validate cloud solution opportunities that integrate with existing systems. - Assess cloud solutions for functionality, service availability, and performance. - Evaluate hybrid platform solutions to find the best organizational fit. - Ensure technical feasibility for smooth integration, data exchange, and migration processes. - Assist project managers in planning, scheduling, and tracking project activities, milestones, and deliverables. - Monitor project progress, identify risks, and proactively address issues to ensure timely and successful delivery. - Communicate project status, updates, and dependencies to stakeholders, fostering transparency and collaboration throughout the project lifecycle. Qualifications - Subject matter expertise in VMware Cloud Foundation (VCF) and core data center technologies. - Expert-level proficiency in the design and operation of the complete VMware Cloud Foundation (VCF) stack, including vSphere, Automation, vSAN, and NSX architectures, as well as working knowledge of other major virtualization platforms. - VMware skills such as virtualization of servers, storage, and networks; operations management; orchestration and automation; virtual desktop infrastructure and cloud foundation. - Ability to design and provide architecture on Software Defined Infrastructure. - General knowledge of Containers and Native Cloud Services. - Ethical and Critical Thinking. - Excellent sales and customer service skills, time management skills, and the ability to meet deadlines, showing excellent organizational skills and attention to detail. - Strong supervisory and leadership skills. - Ability to prioritize tasks and to delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Proficiency in infrastructure automation, scripting languages (e.g., Python, PowerShell), and configuration management tools (e.g., Terraform, Ansible). - Excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. - Strong communication, interpersonal, and presentation skills, with the ability to interact effectively with clients and internal stakeholders. Requirements - Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent consulting industry experience. - At least 10 years of experience architecting and implementing data center solutions, of which 5 of those years should include experience in infrastructure consulting, in Compute and Storage Technologies, Software-Defined Infrastructure Technologies, Server Technologies computing, and/or network engineering roles. - Expert-level proficiency in the design and operation of the complete VMware Cloud Foundation (VCF) stack, vSphere, vSAN, and NSX-T architectures, as well as working knowledge of other major virtualization platforms such as Microsoft Hyper-V or KVM layers. - At least one of the following certifications: VMware Certified Professional, VCF, VCAP, VCDIX, VMware Knight. - Broadcom VMware Knight – highly desired. Physical Requirements - Candidates should be able to travel up to 25% of the time. - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Vice President of Product Management leads the strategy, vision, and performance of the company’s ecommerce and digital product portfolio. Reporting to the CIO, this role partners cross-functionally to drive revenue growth, customer retention, and operational excellence through scalable digital solutions. This is a high-ownership position suited for a builder with a proven track record of launching and scaling products. The ideal candidate combines data-driven decision-making with strong executive communication to deliver impactful business outcomes. - Develop market opportunity assessments, total addressable market analysis, and digital investment business cases to support executive decision-making. - Establish and lead a formal Voice of the Customer program that captures customer feedback, usage insights, advisory board input, and market intelligence to influence product strategy and investment decisions. - Define and implement a formalized governance process to capture, review, prioritize, and approve potential product changes. - Build and launch B2B digital platforms, portals, data & system integrations, and APIs, driving customer adoption, and delivering measurable revenue growth. - Connect product strategy to business outcomes: defining what to build, getting it to market, and making sure customers succeed with it. - Accountable for the commercial performance of the digital commerce portfolio, including revenue growth, gross profit contribution, customer lifetime value, and return on digital investments. - Create go-to-market programs from the ground up, and the structures, KPIs, and feedback loops that turn product releases into lasting competitive advantages. - Responsibility over work capture, user story creation, backlog grooming, backlog prioritization, and sprint management. - Act as an escalation point for high severity client and IT internal issues that arise from within the IT team, directly from customers, or from other line of business functions. - Actively participate in setting objectives & ensure they are met and communicated across the IT Organization. - Effectively communicate and report operational progress to Business and IT leadership on a regular basis including product release management, work prioritization, sprint management (burndown), and defect management. - Assist IT executive management in the development and implementation of IT strategic plans, initiatives, direction, and annual budgets. - Ensure customer satisfaction is the priority at all time. - Proactively identify enhancement opportunities to platforms through root cause of support tickets to improve uptime and reduce support costs. - Ensure appropriate monitoring tools are in place to generate alerts before a customer identifies an issue and that ownership for creating and responding to alerts is clear. Qualifications - A track record of leading or building best-in-class technology solutions resulting in measurable business outcomes in terms of sales and/or revenue, customer retention, repeat business, efficiency, data capture, etc. - Experience leading design and delivery of ecommerce solutions. - Experience leading design and delivery of self-service B2B customer portals. - Experience interacting with data professionals to deliver data conversion & normalization and system integrations. - Experience standing up outward facing APIs. - Proven ability to influence executive stakeholders and drive enterprise-wide transformation initiatives. - Participation in Customer Advisory Boards. - Demonstrated technical application development or architecture experience (technical background). - Direct experience partnering with executive-level management and business leadership in successfully launching new products and enhancements to existing products. Requirements - 15+ years overall experience, with a minimum of 5 years technical experience in Application Development or Enterprise Architecture. - 5+ years of product or technical product management experience, with full-cycle responsibility for enterprise, client-facing platforms. - 4+ years Executive Leadership background at Senior Director, AVP or VP level in a product management role. - BA / BS in Information Systems, Business or a related field from an accredited institution or equivalent work experience.

Role Description The Cybersecurity Sr. Sales Specialist is a senior, field-facing cybersecurity leader responsible for driving OEM sales and services-led growth, accelerating deal velocity, and owning complex cybersecurity engagements across assigned enterprise accounts. This role partners closely with Account Executives to lead discovery, architect solutions, scope advisory and implementation services, and guide opportunities from first conversation through close and delivery alignment. This is not a post-sales delivery role and not a transactional overlay. It is a strategic, outcomes-driven position focused on turning customer security challenges into executable roadmaps, scoped services, and platform expansion while owning the Cybersecurity relationships in assigned accounts. - Lead pre-sales cybersecurity engagements across assigned enterprise accounts, aligning solutions to customer risk, business objectives, and security outcomes. - Serve as a primary technical and advisory liaison for customers during the sales cycle, leading discovery, understanding requirements, and guiding solution strategy. - Partner closely with Account Executives and the Practice to design, position, and propose cybersecurity solutions that drive services-led growth and platform expansion. - Architect end-to-end cybersecurity solutions and author Statements of Work (advisory, assessment, and implementation) that clearly define scope, outcomes, and success criteria. - Maintain momentum throughout the sales process by accelerating time from discovery to proposal and removing friction between sales, technical, and delivery teams. - Participate in project kickoffs and remain engaged post-sale to ensure alignment between proposed solutions and delivery execution. - Maintain a strong working knowledge of cybersecurity technologies, architecture, and industry trends, applying insights to customer use cases and recommendations. - Support sales efforts through technical presentations, executive briefings, solution walkthroughs, and proof-of-concept engagements as required. - Collaborate with internal engineering, delivery, and partner teams to ensure proposed solutions align with organizational capabilities and customer expectations. - Build and maintain trusted relationships with customer stakeholders, including security and IT leadership, to support long-term account growth. - Accurately track opportunities, pipeline influence, and activities within CRM systems and support forecasting and reporting requirements. Qualifications - Deep technical expertise in cybersecurity solutions, architecture, and advisory-led engagements. - Proven experience supporting pre-sales, consulting, or technical advisory roles within a VAR, SI, or services-focused organization. - Strong ability to lead customer discovery and translate complex security requirements into clear, actionable solutions and scoped services. - Excellent verbal and written communication skills, with the ability to present to both technical and executive audiences. - Demonstrated ability to build trusted customer and seller relationships and operate effectively in a field-facing role. - Strong analytical, problem-solving, and critical-thinking skills, with a focus on outcomes and execution. - Experience developing proposals, technical documentation, solution designs, and Statements of Work. - High level of organization, accountability, and attention to detail, with the ability to manage multiple opportunities concurrently. - Ability to prioritize work effectively in a fast-paced, deadline-driven environment. - Ethical judgment, professionalism, and sound decision-making in all customer and internal interactions. Requirements - 8+ years of experience in cybersecurity, security architecture, or technical advisory roles. - Experience supporting enterprise or commercial accounts in a pre-sales or consulting capacity. - Strong understanding of modern cybersecurity platforms and architectures. - Proven ability to scope services and communicate technical solutions to executive audiences. - Experience working within a VAR, SI, or consulting organization preferred. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Travel, as required to support customer and business needs. - Field-based role supporting assigned accounts. - Must be able to lift up to 15 pounds at times.

Role Description The Administrative Presales Coordinator supports the administrative operations of Integration & Lifecycle Services (ILCS) and Digital Workplace Presales. This role requires an adaptive, detail-oriented professional who can manage day-to-day coordination, documentation, scheduling, and reporting activities that keep presales and operational workflows moving. The Administrative Coordinator partners with presales leadership, solution architects, and operations teams to organize information, track requests, and maintain accurate records to support a consistent, efficient customer and internal stakeholder experience. - Provides support and presents a positive and professional image for the organization. - Research designated opportunities and present findings back to stakeholders. - Revise content to ensure uniformity in appearance and style. - Uses discretion when working with sensitive information, maintaining confidentiality and security to ensure compliance with privacy policies and regulations. - Inputs and updates information in databases and spreadsheets. - Research, compiles and summarizes requested information for reports and presentations. - Ensures that deadlines are met and adapts to changing priorities. - Performs such tasks that are required in a timely and professional manner. Qualifications - Excellent verbal and written communication skills. - Data management and entry skills, including the ability to maintain and improve filing systems. - Excellent organizational skills with accuracy and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Experience with event planning and coordination. - Supply management and inventory control. - Proactive approach to problem-solving and process improvement. - Familiarity with Microsoft Office Suite and Spreadsheet comprehension. Requirements - High school diploma or equivalent. - Past administrative support experience in an office setting, a plus. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Special Bid Coordinator supports the Sales and Management Team by leading the planning, preparation, and execution of IBM Special Bids, Deal Registrations, and pricing strategies. This role works closely with Account Executives, IBM Channel Account Managers (CAMs), and distribution partners to develop competitive Opportunity Development Pricing (ODP) responses while protecting margin and maximizing program benefits. The position plays a critical role in pricing optimization, bid strategy development, and performance reporting to drive revenue growth and profitability for IBM solutions. - Assist Sales and Management Teams. - Assist in Special Bid planning and preparation. - Review promotions and overall pricing strategy with Account Executives. - Develop Opportunity Development Pricing responses. - Assist in preparation of summary reports to management that will include Special Bid and Registration analysis including brand review performance and effectiveness. - Assure completion of all reports. Qualifications - Must have excellent communication and interpersonal skills. - Ability to prioritize and organize workload. - Must be computer literate, including MS Office. - Familiar with IBM processes and programming for IBM Power and IBM Storage. - Must work well in a team environment. - Must have knowledge of a variety of computer software applications in word processing, exceptional Excel skills, database and presentation software. - Must have high-level of interpersonal skills to handle sensitive and confidential situations. Requirements - A four-year Business degree from an accredited college or university and four years of professional office experience. - Or a high school diploma or equivalent with six years of professional office experience is required. - Experience with IBM Special Bids, Deal Registrations and Pricing Strategies for IBM Power and IBM Storage. Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Dynatrace Deployment Specialist leads the implementation and configuration of Dynatrace observability solutions. The Dynatrace Deployment Specialist ensures successful deployment, integration, and optimization of Dynatrace across enterprise environments. - Install, configure, and optimize Dynatrace OneAgent, ActiveGate, Grail and related components. - Design and implement monitoring strategies for applications, infrastructure, and cloud environments. - Integrate Dynatrace with ITSM tools and automation workflows. - Provide performance tuning, troubleshooting, and best practices guidance. - Collaborate with stakeholders to ensure observability goals are met. Qualifications - Strong knowledge of system and networking concepts. - Total 7+ years of experience in IT. - 4+ years of relevant experience in Dynatrace deployment. - Hands-on experience with Dynatrace platform deployment and configuration. - Strong knowledge of APM, infrastructure monitoring, and cloud-native environments. - Familiarity with Kubernetes, OpenShift, and container orchestration. - Scripting skills (PowerShell, Python, Bash) for automation. Requirements - Dynatrace Professional Certification (Implementation Specialist). Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description The Program Manager is responsible for planning, executing, and optimizing marketing programs that drive brand awareness, lead generation, and customer engagement. This role involves managing marketing campaigns, coordinating with cross-functional teams, and analyzing program performance to ensure alignment with business objectives. - Responsible for creating an annual plan to activate solutions and priorities for Pellera and the region to bring in sales leads. - Develop campaign plans at both a national and regional level. - Know Your Customer: familiar with regional accounts/customers to build campaigns that contribute to meeting and achieving goals related to new logo, retention, and cross-sell accounts. - Responsible for adhering to Pellera processes and approvals, along with developing and maintaining a budget for each initiative led within their region. - Must be very collaborative and work cross-functionally with sales and marketing and across all Pellera specialized practice areas. Will also utilize the BDR team for pre and post event support. - Meet or exceed goals/KPIs related to leads and campaign successes that contribute to their regional sales goals. Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking. - Tool knowledge includes HubSpot, Salesforce, and campaign management. - Excellent sales and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Ability to prioritize tasks and delegate them when appropriate. - Ability to function well in a high-paced and at times stressful environment. - Proficient with Microsoft Office Suite or related software. - Must be a strong communicator and maintain a high level of integrity and core values. - Previous experience working with sales teams and collaborating across multiple departments/teams. Requirements - Field Marketing Manager should have 4-6 years of experience in marketing related roles working for a large, fast-paced organization in the technology industry. - Proven track record of developing and executing regional marketing campaigns and technology events, then measuring results. Physical Requirements - Travel to marketing events as requested/required. Less than 10%. - Must be capable of lifting 40 pounds. Event set-up/booth set-up, etc. Company Description Pellera provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Role Description The Senior Director of the Broadcom VMware Practice is responsible for leading the strategy, growth, and delivery execution of the organization’s VMware-focused business, aligned with Broadcom’s evolving VMware portfolio. - Practice Strategy & Growth - Define and execute the strategic vision for the Broadcom VMware practice - Drive revenue growth, pipeline development, and profitability targets - Identify new service offerings aligned with Broadcom VMware portfolio (e.g., VCF, private cloud, security, app modernization) - Develop go-to-market strategies in collaboration with sales leadership - Broadcom / VMware Partnership - Build and maintain executive-level relationships with Broadcom/VMware leadership - Align practice priorities with Broadcom's partner programs and licensing models - Stay ahead of VMware roadmap changes post-acquisition and translate into services strategy - Represent the organization in partner briefings, events, and joint initiatives - Sales & Solution Leadership - Partner with sales teams to support large, strategic deals - Provide executive sponsorship on key pursuits - Shape complex VMware solutions (cloud, infrastructure, EUC, networking, security) - Ensure strong pipeline hygiene and forecasting accuracy - Delivery & Operational Excellence - Oversee delivery quality, customer satisfaction, and project profitability - Establish best practices, methodologies, and reusable assets - Ensure successful execution of: - VMware Cloud Foundation (VCF) - NSX networking & security - Aria (vRealize) automation - Horizon / EUC solutions - Manage risk, escalations, and continuous improvement initiatives - Team Leadership & Talent Development - Build, mentor, and scale a high-performing team of architects, consultants, and practice leaders - Develop certification and skills roadmap aligned to Broadcom VMware requirements - Attract, retain, and develop top technical and consulting talent Qualifications - Excellent verbal and written communication skills. - Ethical and Critical Thinking - Excellent interpersonal and customer service skills. - Excellent sales and customer service skills. - Excellent organizational skills and attention to detail. - Excellent time management skills with a proven ability to meet deadlines. - Strong analytical and problem-solving skills. - Strong supervisory and leadership skills. - Ability to prioritize tasks and delegate them when appropriate. - Ability to function well in a high-paced and stressful environment. - Proficient with Microsoft Office Suite or related software. Requirements - 12–15+ years in IT services, consulting, or enterprise infrastructure leadership - 5+ years leading VMware-focused practices or large-scale programs - Proven experience managing P&L and driving multi-million-dollar revenue growth - Deep understanding of Broadcom’s VMware ecosystem (post-acquisition model strongly preferred) Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Must be able to lift up to 15 pounds at times.

Role Description This exciting opportunity is full-time with Pellera Technologies and is designed for high-GP, senior-level sellers. The Sr. Enterprise Account Executive is expected to uncover and win new business opportunities while expanding with existing clients. Opportunities include cross-selling the edge-to-edge array of hardware, software, cloud and professional / managed services our organization offers. Our ideal candidate shows stability in their employment history and comes from a Value Added Reseller, Managed Service Provider or Integrator and has a proven track record of closing large, complex IT opportunities. Pellera is experiencing explosive growth and we can't wait for you to join our team! Qualifications - 7+ years of technology sales experience and industry knowledge with a solid understanding of business and operational needs across various industries. - Experience selling technologies such as Dell, IBM, HPE, Cisco, Microsoft, AWS, Nvidia, Crowdstrike, Palo Alto Networks, Fortinet, Zscaler, Arctic Wolf, etc. - Experience selling managed, professional and advisory services around cloud, storage, network infrastructure, artificial intelligence, integrations, migrations, full-cycle implementations, cybersecurity, etc. - Experience building and maintaining client executive relationships in the technology realm. Requirements - Execute sales strategy by identifying and qualifying customer needs and positioning the appropriate solutions. - Increase sales, market share and develop business through marketing, face to face meetings and vendor networking. - Understanding of customers’ pain points, customer needs, buying cycles and creating strong relationships to effectively drive sales and repeat business. - Work with sales support team to ensure that quotes are provided and order requests are processed accurately. - Work with engineering team to accurately scope projects to ensure we are proposing the best solution. - Maintain relationships with all levels of customer contacts, with a focus on Executive level (Director and above) relationships within both IT and the business line owners. - Perform proposal development and prepare sales information for customers. - Participate in on-going sales training to ensure satisfactory performance, improve sales skills, stay abreast on emerging technologies, and maintain manufacturer sales certifications. - Participate in company efforts to improve the quality of sales organization. - Other duties as assigned. Benefits - Comprehensive total rewards package that includes base salary, uncapped commission, healthcare benefits, 401k match, PTO/holiday, training/development, promotional opportunity and so much more. Work Environment - Remote within the Southwest region of the United States (Los Angeles, Irvine or San Diego preferred). - Travel to clients as needed.

Title: Digital Infrastructure - Senior Consultant Position Location: Remote in the United States Virtual Job Description: Job Summary: As a Senior Consultant within our Digital Infrastructure Practice, you will be at the forefront of driving digital transformation initiatives for our clients. Leveraging your expertise in infrastructure technologies, you will collaborate with cross-functional teams to deliver innovative solutions that enhance operational efficiency, scalability, and security. This role is responsible for implementing, supporting, and providing design assistance for complex network and security solutions across enterprise client environments. The ideal candidate brings a strong consulting background, deep expertise in next-generation firewalls. This is a client-facing role requiring both technical excellence and the ability to deliver high-quality project outcomes in dynamic environments. Key Responsibilities Implement, migrate, and support network and security solutions across customer environments Provide design assistance and validation for network and security architectures in collaboration with internal architects and client stakeholders Serve as a technical SME for next-generation firewall platforms Perform network assessments and provide implementation-focused recommendations Execute complex migrations (e.g., firewall replacements, SD-WAN transitions, data center modernization) Develop and maintain technical documentation including implementation guides, as-built documentation, and runbooks Collaborate with project managers and stakeholders to ensure successful project delivery Provide knowledge transfer and mentorship to customers and internal teams Troubleshoot complex network and security issues across hybrid environments (on-prem, cloud, remote users) Stay current with emerging technologies and industry trends in networking and cybersecurity Required Qualifications 7+ years of experience in network engineering, with a focus on network security and enterprise networking Proven experience in a consulting or professional services role (customer-facing project delivery) Hands-on experience with: Wireless Route/Switch Cisco ISE Cisco Firewall Experience Aruba Clearpass Juniper firewalls (SRX Series) Strong understanding of: Routing & Switching (BGP, OSPF, VLANs, VRFs) VPN technologies (IPSec, SSL VPN) Network segmentation and zero trust architectures Ability to create clear and professional technical documentation Strong troubleshooting and analytical skills Prior experience working for a VAR, MSP, or consulting organization Excellent communication and client engagement skills Preferred Qualifications Industry certifications such as Cisco CCNP and/or CCIE Juniper Firewalls and Switches, a plus. Experience with cloud platforms (Azure, AWS, GCP) and cloud networking Familiarity with identity integrations (Azure AD, SAML, MFA) in SASE environments Experience deploying or supporting SDWAN and SASE Solutions Experience with automation and scripting (Python, Ansible, APIs) Soft Skills & Attributes Strong client-facing presence with the ability to lead technical discussions Ability to manage multiple projects and priorities simultaneously Detail-oriented with a focus on delivering high-quality outcomes Self-motivated and capable of working independently or within a team Strong documentation and presentation skills