• Own the design and health of core sales dashboards to provide a "single source of truth." • Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies. • Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management). • Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow. • Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives. • Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.). • Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records. • Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support.

About this opportunity: At Freenome, we are seeking a Sales Operations Manager to help grow the Freenome Sales Operations team. The ideal candidate is a technical architect and tactical engine who ensures our Sales Tech Stack (Salesforce, HubSpot, etc.) is automated, integrated, and optimized for peak seller productivity. This person is responsible for all things related to the technical execution of the sales organization's strategic roadmap. You are passionate about driving sales efficiency, systems design, and data integrity, and you will have a significant impact on the continued growth of an organization dedicated to changing the entire landscape of cancer. The role reports to the Director of Sales Operations & Analytics. This role will be a Remote role based in the United States. What you’ll do: - Own the design and health of core sales dashboards to provide a "single source of truth. - Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies. - Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management). - Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow. - Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives. - Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.). - Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records. - Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support. Must haves: - At least 4 years of experience in Sales Operations, SDR Workflow, Revenue Operations, or a technical Sales Enablement role. - Expert-level functional knowledge of Salesforce and HubSpot. - Advanced ability to build dashboards and manipulate data (Excel/Google Sheets mastery). - High proficiency in prompt engineering and utilizing AI tools to drive sales efficiency. - Exceptional ability to explain complex technical requirements to IT and simplified, actionable workflows to sales representatives. Nice to haves: - Salesforce and HubSpot Admin certification. - Experience with BI tools like Tableau or Looker. - Experience at Biotech company. Benefits and additional information: The US target range of our base salary for new hires is $131,325 - $183,750. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information. Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. - Family & Medical Leave Act (FMLA) - Equal Employment Opportunity (EEO) - Employee Polygraph Protection Act (EPPA) #LI-REMOTE

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company. Calabrio is looking for a Sales Operations Analyst – Data Analytics to join our Revenue Operations team. This role would be responsible for analyzing sales data, optimizing sales processes, and providing insights that improve sales performance and operational efficiency. This role supports the sales organization by transforming data into actionable insights, managing sales reporting, and ensuring the accuracy of CRM systems and analytics tools. The analyst works closely with sales leadership, marketing, finance, and product teams to improve forecasting, track key performance metrics, and support strategic decision-making. What you'll be doing: Data Analysis & Reporting - Update and send out weekly and monthly pipeline, bookings and key metrics report to ELT/SLT and our board members - Analyze sales data to identify trends, patterns, and opportunities for growth - Develop dashboards and reports on sales performance metrics (revenue, pipeline, conversion rates, quota attainment) - Provide insights to support strategic sales planning and decision-making Sales Performance Analytics - Monitor key performance indicators (KPIs) such as pipeline velocity, win rates, and sales cycle length - Perform variance and trend analysis on sales results and forecasts - Provide recommendations to improve sales productivity - Support forecasting processes using historical sales data and market trends. CRM & Data Management - Maintain CRM systems (e.g., Salesforce, HubSpot) to ensure data integrity and accurate reporting - Conduct data audits and implement data governance standards - Manage and optimize sales reporting tools and analytics platforms   Cross-Functional Collaboration - Work with marketing to analyze lead quality and conversion metrics - Partner with finance on revenue and commission reporting - Provide insights to sales leadership and executive teams

Calabrio is an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company. Calabrio is looking for a Sales Operations Manager – Data Analytics to join our Revenue Operations team. This role would be responsible for leading data-driven initiatives that improve sales performance, forecasting accuracy, and operational efficiency. This role oversees sales analytics, reporting infrastructure, and performance measurement while partnering with sales leadership to develop strategic insights and optimize processes. The manager translates complex sales data into actionable insights, manages analytics tools and CRM reporting, and ensures the sales organization has accurate data to drive decision-making. What you'll be doing: Team Leadership - Lead and mentor sales operations analysts or data analysts, bringing your expertise from prior positions to help analysts learn and grow - Manage analytics projects and ensure delivery of high-quality insights - Manage analytics projects and ensure delivery of high-quality insights. Sales Analytics & Insights - Lead analysis of sales performance data to identify trends, opportunities, and risks - Develop dashboards and reporting frameworks that provide visibility into pipeline health, revenue, and sales productivity - Provide strategic recommendations to senior leadership based on data insights - Manage sales forecasting processes and improve forecast accuracy - Analyze pipeline metrics, win rates, and sales cycles to support revenue projections Reporting & Business Intelligence - Design and maintain automated reports and dashboards using BI tools (e.g., Tableau, Power BI, Looker) - Standardize sales metrics and KPIs across the organization - Deliver executive-level reporting on revenue, pipeline performance, and sales effectiveness  Process Optimization - Identify inefficiencies in the sales process and implement improvements through analytics and automation - Support implementation and optimization of sales tools and analytics platforms - Develop scalable operational processes for the sales organization