Freenome

Role Description The Vice President, Revenue Cycle Management will build, lead and oversee all aspects of revenue cycle operations, ensuring compliance, efficiency, and strategic optimization of patient intake, financial counseling, billing, collections, reimbursement, and financial workflows. This executive will design and implement scalable, AI-enabled automated revenue cycle infrastructure in partnership with Sales, Market Access, and Commercial Operations to maximize revenue capture, minimize denials, and enhance patient financial experience. This is a remote role with up to 25% travel. This position reports to the Chief Financial Officer (CFO). - Strategic Leadership: Develop and implement Freenome’s enterprise-wide revenue cycle strategy. - People Leadership: Build, coach, and develop a high-performing team, fostering a culture of accountability, continuous improvement, and deep customer focus. - Billing & Collections: Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management. - Patient Intake Services: Oversee the efficiency and effectiveness of intake services including benefit verification, financial counseling, prior authorization, and customer call center operations. - Payer & Contracting Relations: Partner with Market Access to maintain strong payer relationships, ensuring optimal reimbursement rates and contract compliance. - Compliance & Risk Management: Ensure adherence to federal, state, and payer-specific regulations, including CMS and value-based care initiatives. - AI, Technology & Process Optimization: Leverage AI, ML, automation, and analytics to improve revenue cycle performance, reduce denials, intake time and overall cost to collect. - Cross-Functional Collaboration: Partner with Sales, Market Access and Commercial Operations leadership to ensure smooth revenue cycle integration with patient care workflows. - Financial Performance Monitoring: Define, track, and analyze revenue cycle KPIs, drive continuous improvement, and present strategic insights and actionable recommendations to executive leadership. - Budget Oversight: Oversee annual budget, ensuring effective allocation of resources to meet organization objectives. - Customer Engagement: Build strong relationships with customers by proactively addressing financial challenges and aligning solutions with their operational and clinical needs. - Organization Leadership: Serve as a trusted and key contributor to the Finance organization and Senior Leadership Team, actively participating in Quarterly Business Reviews (QBRs) and providing strategic insights on revenue cycle performance, reimbursement optimization, and payer trends. Qualifications - Bachelor’s degree in finance, healthcare administration, or a related field (MBA or MHA preferred). - 12+ years of progressive experience in revenue cycle management, preferably in molecular diagnostics or precision diagnostics industry. - 6+ years leadership experience in revenue cycle management building and leading high-performance teams. - 4+ years of P&L responsibility. - Extensive expertise in payer contracting, reimbursement methodologies, and healthcare finance. - Proven success in scaling revenue cycle operations for a growing healthcare organization. - Passion for utilizing AI and automation to optimize systems and processes. - Strong planning and cross-functional partnership skills with demonstrated ability to drive continuous improvement. - Deep understanding of compliance (CMS, HIPAA, Stark Law, etc.) and regulatory considerations in infusion services. Benefits - The US target range of our base salary for new hires is $261,725 - $337,838. - You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. - Individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

• Perform in a lead Biostatistician role and provide technical expertise as a core team member of high complexity clinical studies, including statistical oversight and attending relevant project meetings. • Provide expert level statistical guidance and thought leadership for innovative study design and clinical development plans, including endpoint selection powering. • Develop the statistical sections of the study protocol for clinical studies. • Responsible for interpreting analysis results and ensuring reporting accuracy in study reports and regulatory documents. • Conduct overall statistical review of TFLs for clinical studies. • Manage operations work with internal statistical programmers to ensure timeliness and quality of deliverables. • Represent Biostatistics in interactions with regulatory authorities (e.g FDA) and during audits. • Support the preparation of abstracts, oral presentations, manuscripts and written reports by ensuring the results of clinical programs and studies are effectively communicated to internal and external stakeholders. • Provide statistical expertise to internal and external stakeholders (e.g., presentation/publication, Marketing, Health Economics & Reimbursement). • Create, maintain, and implement SOPs, processes, standards, and work instructions with respect to biostatistics to ensure compliance, accuracy, efficiency, and optimization.

• Effectively triage and answer inbound communication including phone, chat, e-fax, email, and portal messages within set service levels. • Provide ordering support and perform outreach to customers regarding ordering issues and missing information within set service levels. • Create and qualify new accounts and contacts, and assist customers with resolving portal login and contact management related issues. • Provide information regarding Freenome’s products and services to current and prospective customers and patients. • Maintain compliance and accuracy when handling sensitive patient information.

• Lead the end-to-end internal and external medical communications that support the product portfolio. • Accountable and responsible for all aspects of scientific and medical information, education, and communication for Freenome’s cancer screening portfolio. • Manage medical communication agencies and foster cross-functional partnerships to maintain a consistent medical voice. • Own the end-to-end Medical Information Inquiry response process from intake through resolution. • Develop and update Freenome's medical content including FAQs, slide decks, and training materials. • Support the development and delivery of Medical Communication activities including scientific communications platforms. • Collaborate across Medical Affairs, Marketing and Sales Training on claims matrices to ensure alignment of materials. • Manage scientific communications platforms and medical communications agency partners.

Role Description Freenome is seeking a strategic, collaborative Director of Provider Marketing to lead engagement strategies that support the adoption and integration of our blood-based cancer screening solutions among healthcare providers. This role will serve as a key connector between Freenome’s clinical innovation and the physicians, advanced practice providers, care teams, and clinical decision-makers responsible for advancing preventive care and improving patient outcomes. This leader will shape and execute integrated marketing and engagement strategies designed to strengthen provider relationships, support clinical adoption, and align cross-functional commercial priorities. This role reports to the VP of Marketing and is available as a remote or hybrid/onsite position with up to 30% travel requirements. What you’ll do: - Provider Engagement Strategy: Develop and execute marketing strategies that support provider engagement, clinical adoption, and practice growth initiatives. - Create compelling narratives and programs that align Freenome’s solutions with provider priorities including: - Preventive care - Early detection - Patient outcomes - Workflow efficiency - Increased participation in screening - Patient access - Partner with Product Marketing, Sales, Medical Affairs, Market Access, Product, and Commercial leadership to translate clinical value into compelling provider-focused narratives. - Go-to-Market Collaboration: Operate as a highly collaborative leader across Commercial, Medical Affairs, Market Access, and Product teams to align priorities and support organizational goals tied to provider adoption and customer success. - Support go-to-market planning and execution for new products, indications, and market expansion initiatives. - Ensure consistent messaging and coordinated provider engagement across customer touchpoints. - Provider & Clinical Stakeholder Communications: Develop high-impact presentations, provider-facing materials, and engagement tools tailored to physicians, advanced practice providers, care teams, and practice administrators. - Translate complex clinical and operational concepts into clear, concise, and relevant value propositions that support clinical decision-making and patient care conversations. - Field & Account Enablement: Serve as a strategic marketing partner to the Clinical Sales team by developing customized content, engagement strategies, and account-based initiatives that support provider education, relationship development, and long-term customer success. - Brand & Market Positioning: Help shape Freenome’s market positioning within the evolving cancer screening and diagnostics landscape. - Ensure a consistent, credible, and differentiated brand presence across provider-facing channels and clinical engagement opportunities. - Market & Customer Insights: Gather and synthesize insights from providers, customers, industry trends, competitive activity, and market dynamics to inform messaging, engagement strategies, and cross-functional decision-making. - Agency & Program Management: Manage external agency and vendor relationships to support the development of high-quality campaigns, educational materials, and strategic initiatives while maintaining budget discipline and operational efficiency. Qualifications - Bachelor’s degree in business, life sciences, healthcare administration, marketing, or a related field - 10+ years of experience in healthcare, diagnostics, biotech, medical device, or provider-focused marketing roles - Experience developing strategies and messaging for healthcare providers, physician organizations, or clinical audiences - Strong ability to translate complex clinical and operational concepts into concise, compelling communications for provider and clinical audiences - Demonstrated success working cross-functionally with commercial, medical, and field teams in a highly matrixed environment - Strong strategic thinking, communication, and stakeholder engagement skills - Data-driven mindset with experience using market insights and performance metrics to guide decision-making and optimize engagement strategies Requirements - Experience supporting commercialization efforts in diagnostics, oncology, preventive health, or population health - Familiarity with provider decision-making processes, clinical workflows, preventive care initiatives, and healthcare operations - Experience with account-based engagement strategies and provider/customer marketing - MBA, MPH, or advanced degree in life sciences or healthcare-related field preferred Benefits - The US target range of our base salary rate for new hires is $197,200.00 - $281,400.00 - You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. - Individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

Title: Senior Manager, Product Marketing Location: United States Job Description: At Freenome, we are seeking a Senior Manager, Product Marketing - Blood Testing Portfolio to help grow the Freenome Marketing team. In this role, you will be instrumental in helping us launch our first products and driving adoption in the clinic. This position is responsible for architecting and executing marketing strategies that resonate across a complex healthcare ecosystem, inspiring action among providers and the patients they serve. The work centers on championing our pipeline of blood-based screening tests-including our lung cancer screening solution and future indications-ensuring our customers are empowered and informed by the next generation of early detection technology. This role is a vital pillar in Freenome's mission to redefine the patient-provider experience and fundamentally shift the landscape of cancer through the power of multi-cancer screening. The role reports to the Director, Product Marketing. This role will be a Remote role. What you'll do: - You'll be the Marketing lead for Freenome's portfolio of cancer screening blood tests, developing and leading marketing strategies that ensure our tests are effectively communicated and resonate with providers and patients. - Leverage voice of customer to develop and optimize the core value proposition and messaging for Freenome's blood tests and ensure messaging, creative and tactics are maximized for impact. - Collaborate cross-functionally with team members, including our our Product team on defining the patient experience for pipeline and in-market tests, and our sales teams as they engage directly with customers. - Develop high-impact sales enablement resources to prepare field teams for upcoming product introductions. - Drive customer insights through KOLs and advisory board meetings. - Monitor the landscape of cancer screening blood test competitors and industry trends to ensure Freenome's positioning remains differentiated in the space. - Manage external creative and digital agencies to deliver compelling, differentiated, and on-brand marketing campaigns. - Analyze market trends and campaign performance data to refine marketing strategies and drive future product growth. Must haves: - 7+ years of relevant experience and Bachelor's degree in an analytical, technical, or scientific field; MBA strongly preferred. - Experience marketing to providers and patients, ideally with a focus on primary care, preventative health and/or oncology. - Experience marketing regulated or centralized laboratory-developed products and leveraging Med-Legal-Regulatory review process. - Deep understanding of diagnostics and healthcare technology markets. - Exceptional storyteller and communicator capable of explaining complex data science, machine learning, and clinical concepts in simple terms. - Strong cross-functional leadership skills with proven experience managing complex projects through influence. - An entrepreneurial mindset; comfortable with ambiguity, takes initiative, and possesses strong problem-solving skills. - Experience building marketing collateral from scratch with little to no existing materials. Nice to haves: - Experience in marketing cancer screening, primary care, or preventive health products. - Experience with CRM and digital marketing tools to enhance customer engagement. Benefits and additional information: The US target range of our base salary for new hires is $161,925 - $232,575. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. - Family & Medical Leave Act (FMLA) - Equal Employment Opportunity (EEO) - Employee Polygraph Protection Act (EPPA) #LI-Remote

Title : Senior Software Engineer II Location: Brisbane United States Job Description: About this opportunity: At Freenome, we are seeking a Senior Software Engineer II to join our innovative Engineering team. The ideal candidate is an experienced backend engineer with a strong background in developing scalable and reliable software solutions. You will play a crucial role in designing, building, and maintaining backend services that support our mission to detect cancer early. This position requires a collaborative mindset, as you will work closely with an interdisciplinary team of engineers, scientists, and product managers to deliver high-quality software solutions. You are passionate about software development best practices and will have a significant impact on the continued growth of an organization dedicated to changing the entire landscape of cancer. The role reports to our engineering management team. This role will be a Remote role. What you'll do: - Design, develop, and deploy reliable, maintainable, scalable, and fault-tolerant backend services that power both our internal and external systems. - Collaborate with interdisciplinary teams, including scientists, product managers, and other engineers, to solve complex problems and deliver high-quality software solutions. - Mentor and guide junior engineers, fostering their growth and enhancing the team's technical expertise. - Lead code and design reviews, champion engineering best practices and promote a culture of quality and collaboration. - Contribute to the development of data infrastructure for machine learning applications, ensuring efficient data processing and integration. - Drive the implementation of engineering hygiene practices, ensuring the reliability and maintainability of our systems. - Advocate for and implement innovative software development methodologies and tools to improve team efficiency and product quality. Must haves: - Bachelor of Science in Computer Science, Engineering, or related field or equivalent training, fellowship, and/or work experience. - At least 8 years of experience as part of a software development team successfully shipping software products, including leading projects from end-to-end and mentoring others. - Proficiency in Python and experience with backend development in a team production environment. - Strong experience with containerization and orchestration technologies such as Docker and Kubernetes. - Familiarity with cloud platforms like AWS, Azure, or Google Cloud Platform. - Proven experience in designing and implementing scalable backend systems, with a focus on reliability and performance. - Excellent written and verbal communication skills, with a mindful and transparent approach to collaboration. Nice to haves: - Understanding of statistical and machine learning methods, with practical experience in applying them to real-world problems. - Expertise in developing ETL or data pipelines that run at scale, utilizing common workflow management systems like Flyte, Airflow, or similar. - Domain-specific experience in computational biology, genomics, bioinformatics, or a related field. - Experience working in an FDA regulated environment, with a strong understanding of compliance requirements and best practices. Benefits and additional information: The US target range of our base salary for new hires is $161,925 - $227,325. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education. Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Applicants have rights under Federal Employment Laws. - Family & Medical Leave Act (FMLA) - Equal Employment Opportunity (EEO) - Employee Polygraph Protection Act (EPPA) #LI-REMOTE

Associate Director, Field Medical Operations & Enablement Brisbane, California About this opportunity: As the Associate Director of Field Medical Operations & Enablement you will be a cornerstone of the broader Scientific Medical Affairs (SMA) team. You will lead the operational infrastructure that allows our medical affairs team to function at peak efficiency. This role is a blend of high-level strategic program management and hands-on execution—ranging from orchestrating global conferences and advisory boards to pioneering the use of AI-driven tools for medical insight propagation and creating content for KOL engagement. You will be the primary driver of the "how" behind our field medical strategy, ensuring our field teams are equipped, our processes are compliant, and our insights are integrated cross-functionally across Freenome. The role reports to the VP Field Medical, Advocacy, and Medical Affairs Operations. This role will be a Hybrid or Remote role. What you’ll do: Strategic Operations & Program Management - Operational Excellence: Lead the end-to-end planning, execution and communication for medical conferences. - Advisory Board Management: Oversee the organization, logistics, content and execution of Advisory Boards, ensuring high-quality engagement with Key Opinion Leaders (KOLs). - Publication Steering Committee (PSC) Management: Oversee the organization, logistics and execution of PSC meetings. - Contracting & Vendor Management: Manage the contracting process for medical tools, software, and external advisors, ensuring seamless onboarding and compliance. - SMA Program Leadership: Act as the lead program manager for Scientific Medical Affairs (SMA), maintaining organizational tools (ASANA), driving weekly meeting agendas, and ensuring project milestones are met. Field Medical Enablement & Content - Material Development: Create and update field medical materials, including core MSL slide decks and clinical training content. - Medical Insights & Competitive Intelligence: Ensure accurate capture and cross-functional communication of medical insights as well as competitive intelligence. - MLR Process Management: Serve as the operational lead for the Medical, Legal, and Regulatory (MLR) review process for all field medical content, ensuring materials are vetted and approved for use. - Training & Communication: Develop and deliver comprehensive training programs on Medical Affairs processes and tools to ensure team-wide proficiency and alignment. Innovation & Clinical Inquiry Support - AI Integration: Lead the implementation of AI-driven solutions to capture, analyze, and propagate field medical insights cross-functionally, ensuring Freenome stays at the forefront of data-driven decision-making. - Clinical Inquiry Response: Manage and respond to complex clinical inquiries. - Commercial Synergy: Support commercial and sales training initiatives to ensure a unified and scientifically accurate voice across the organization. Must haves: - Advanced degree (PharmD, PhD, or MS) preferred; Bachelor’s degree in a scientific field required. - 7+ years in Medical Affairs - Field Medical Enablement and Strategic Operations. - 3+ years specifically in Medical Operations or Program Management within the molecular diagnostic industry. - 2+ years of experience in oncology. - Proven experience implementing AI tools or advanced CRM/Data visualization platforms to manage medical insights. - Expert-level proficiency with project management software (e.g., ASANA, Smartsheet) and the ability to manage complex, multi-year timelines. - Deep understanding of the MLR/PRC review process and PhRMA/OIG compliance guidelines. - Exceptional ability to translate complex clinical data into digestible training materials and MSL resources. Nice to haves: - Experience in early cancer detection. - Experience with liquid biopsy. Benefits and additional information: The US target range of our base salary for new hires is $170,000 - $241,500. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.

• Partner with Regulatory Affairs and Quality Assurance teams in creating robust and sustainable software validation processes to ensure Freenome’s software meets regulatory standards and guidelines. • Coordinate software testing efforts within and across teams and advocate for effective test strategies aligned with other efforts to ensure Freenome's software is of the highest quality. • Partner with Product teams, Technical Project Managers, and Systems Integration teams to ensure features are production-ready and to guarantee the quality and success of Engineering software. • Support recruitment, technical staffing, and organizational design to rapidly structure and grow the testing team as it scales. • Supervise the training and development of test engineering staff, working with leadership to establish unified principles for software quality and development at Freenome. • Evaluate and improve your team's performance by utilizing comprehensive review processes and charting out personal growth plans for direct reports. • Review and improve test plans, transform gaps in software testing into actionable initiatives, and coordinate their completion. • Design and develop resilient Test framework and tooling by delivering features and enhancements for test engineering to be deployed across the entire engineering organization. • Drive the vision and strategy of an effective Software Testing Lifecycle, focusing on comprehensive test automation and setting technical direction for your engineers.

• Develop the vision and product strategy & lifecycle roadmap for cancer screening blood tests. • Conduct market research (secondary and primary) to analyze market dynamics and unmet needs of patients, payers, providers, and less traditional healthcare delivery channels. • Ideate and prioritize products that would support patients throughout their cancer screening journey. • Define product lifecycle roadmaps for prioritized products, taking into account the ecosystem of stakeholders involved. • Define the user needs for Freenome’s cancer screening blood tests. • Conduct voice of customer research to document and quantify user needs. • Collaborate with Freenome’s R&D team to translate user needs into design inputs. • Work with Freenome’s R&D and clinical development teams to understand how technical capabilities will impact product requirements. • Develop the go-to-market commercialization plan with cross-functional teams (e.g., medical affairs, marketing, sales). • Research, analyze, and synthesize overall market data to appropriately segment customers and product selection criteria. • Assess competitor offerings and commercial strategies to properly position against and compete in the market. • Lead cross-functional teams to execute on the product and bring a strategic lens to: Inform and guide the team’s activities; Drive cross-functional coordination; Prioritize deliverables and resource needs; Problem solve challenges.