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Freenome

Freenome aims to reinvent disease management by enabling better early detection and intervention. The health technology company creates novel genomics solutions that make disease s

Sales Operations Manager

Location

United States

Posted

75 days ago

Salary

$131.3K - $183.8K / year

Seniority

Senior

4 yrs expEnglish

Job Description

Sales Operations Manager

Freenome

• Own the design and health of core sales dashboards to provide a "single source of truth." • Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies. • Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management). • Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow. • Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives. • Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.). • Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records. • Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support.

Job Requirements

  • At least 4 years of experience in Sales Operations, SDR Workflow, Revenue Operations, or a technical Sales Enablement role.
  • Expert-level functional knowledge of Salesforce and HubSpot.
  • Advanced ability to build dashboards and manipulate data (Excel/Google Sheets mastery).
  • High proficiency in prompt engineering and utilizing AI tools to drive sales efficiency.
  • Exceptional ability to explain complex technical requirements to IT and simplified, actionable workflows to sales representatives.

Benefits

  • You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.

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