About Avaya Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at https://www.avaya.com Position Description Avaya is shifting the global enterprise customer experience (CX) landscape toward a unified, AI- driven, and open cloud architecture. We are seeking a highly accomplished Sales Engineer III to be a primary technical driver in accelerating our portfolio adoption focused on CCaaS (Contact Center as a Service), Omnichannel, AI/ML, Intelligent Orchestration, and Business Application Integration. This role is for a strategic technologist and storyteller who can translate complex, multi-modal capabilities into tangible business outcomes. While foundational knowledge of legacy communications platforms is beneficial, success in this role is fundamentally tied to demonstrating expertise and driving adoption of our modern, open, and cloud-based CX solutions. Key Responsibilities The successful candidate will spend approximately 80% of their time focused on the strategic CCaaS, AI, and Orchestration portfolio, and 20% on migration strategies from legacy environments. This role will support a very large Federal client with multiple sites. · Solution Architecture & Design (CCaaS/Omnichannel): Lead the technical discovery and design of complex, large-scale CCaaS solutions, ensuring seamless integration of voice and digital channels (chat, email, social, messaging). · AI Integration & Orchestration: Architect and present solutions utilizing embedded and third-party AI/ML services for conversational AI, real-time agent assist, sentiment analysis, and intelligent workflow orchestration across the customer journey. · Demonstration & Proof of Value: Create, customize, and deliver compelling, high- impact product demonstrations and Proof of Concepts (PoCs) that clearly illustrate the business value of our platforms, showcasing integrations with core business applications (CRM, WFO, ERP). · Technical Expertise & Advocacy: Act as the trusted technical advisor to the sales team and customer executives, guiding discussions on security, compliance, API integration , cloud architecture, and total cost of ownership (TCO) for modern cloud CX solutions. · Competitive Strategy: Maintain expert-level knowledge of the CCaaS competitive landscape (e.g., Genesys, NICE CXone, Amazon Connect) and effectively position Avaya’s differentiation. Requirements Minimum of 8 years in a technical pre-sales, solution consulting, or solution architecture role, with at least 5 years specifically focused on CCaaS/SaaS/Cloud contact center market. Prior FEDERAL experience required. Security clearance preferred. CCaaS Architecture: Deep, hands-on experience designing and presenting modern cloud contact center reference architectures, including knowledge of microservices, global multi-region deployments, and consumption models. AI/Intelligent Automation: Proven ability to articulate the value of AI in CX (e.g., self- service containment, agent augmentation, journey analysis) and experience integrating conversational AI solutions (bots, NLP). Omnichannel Journey Design: Expertise in mapping and designing end-to-end customer journeys that leverage digital channels and maintain context across channels and systems. API/Integration Proficiency: Strong understanding of RESTful APIs, Webhooks, and CPaaS concepts, with the ability to discuss business application integrations (Salesforce, ServiceNow, etc.) with technical teams. Orchestration/Workflow: Practical knowledge of building and demonstrating sophisticated, data-driven workflows using orchestration tools or low-code/no-code platforms. Executive Presence: Exceptional communication, presentation, and whiteboarding skills, with the ability to simplify complex technical concepts for C-level audiences. Desired Differentiators Traditional Avaya Stack Knowledge: Practical experience or strong familiarity with heritage Avaya on-premise portfolio, including Avaya Aura (CM, SM, SMGR), Elite, and relevant applications. This knowledge is valuable for advising customers on strategic, phased migration paths to the cloud. Scripting/Development: Basic familiarity with scripting languages (e.g., JavaScript, Python) or development environments to rapidly prototype and demonstrate integration capabilities. Certifications: Relevant cloud certifications (e.g., AWS, Azure) or specialized CCaaS vendor certifications. Travel Requirements : Willingness to travel to support business as required averaging 2x per month for 2-3 nights. This position is virtual with location preferences: Texas, Arizona, New Mexico or Tennessee #LI-CM1 Experience 8 - 10 Years of Experience Education Bachelor degree or equivalent experience in Engineering or Computer Science Preferred Certifications Multiple industry and vendor certifications such as Microsoft, Cisco or Genesys Footer Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Sales Engineering role will support Account Executives in new and existing partner relationships, as well as, direct business in order to grow revenue opportunities. Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software opportunities to progress and close business, and must function well as a member of a dynamic team, while having the ability to also work independently to progress and close business. Essential Duties and Responsibilities: - Easily relate to customer challenges and provide clear, non-technical, value-based solutions. - Present solutions to customers and partners with or without sales support. - Support partners in all aspects of the sales process. - Successfully convey technical details to a non-technical audience, as well as, foster credibility with more technical audiences. - Provide knowledge and skills to help qualify business opportunities by understanding the user requirements and technical environment. - Provide ongoing mentoring and guidance on all software components, design techniques, methodology and delivery concept to partners and peers - Handle objections professionally; answer questions quickly and coherently; deal with challenges assertively and persuasively. - Self-manage assignments and administrative tasks, managing multiple projects simultaneously from start to finish. Required Qualifications: - A minimum of 8+ years of relevant sales engineering experience. - AS/400 / IBM i experience; storage management software. - GUI Design, API, and Modernization experience. - REST services and other application development skills and experience - Familiar with relational and non-relational database design. - Strong problem solving and requirements gathering skills. - Strong written and verbal communication skills. - Highly motivated and comfortable taking on a variety of tasks in order to satisfy business requirements. - Detail-oriented and can rapidly learn and take advantage of new concepts and technologies. - Ability to work independently and engage team support as required. - Ability to prioritize and manage workload to meet defined deadlines. - Must be comfortable working in a rapidly changing and sometimes unstructured environment. Information Security: Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. Diversity, Inclusion & Equity: At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. #LI-Remote #LI-MM1 Annual salary range for this position is between $105,000.00 - $141,750.00 gross before taxes. . What Rocket Software can offer you in USA: - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

At AlgoSec, what you do matters! Over 2,200 of the world’s leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks. Join our global team, securing application connectivity, anywhere. We are the leader in hybrid, multi-cloud cybersecurity for secure application connectivity in a hybrid world. Our AI-driven platform provides visibility, real-time threat detection, and compliance automation for enterprise customers. With strong market traction, year on year ARR growth and profitable, we are entering a high-growth phase as we go deeper into cloud and looking for a proven sales engineer to scale revenue and expand our go-to-market reach globally. Reporting to: Regional Sales Engineer Director Location: Southeast - Remote US Direct employment Responsibilities: - Meet or exceed quarterly and yearly product and service sales goals - Understand and effectively present the AlgoSec products and be able to articulate that value as it relates to the customer or prospect’s business direction - Must able to effectively communicate at all levels, from executive C-level to firewall and networking operations people - Develop and maintain a trusted advisory relationship with the customer’s security, operations and design teams during presales engagement, post sales and professional services engagements - Create and deliver compelling demonstrations promoting AlgoSec products highlighting the competitive differences and business value - Educate customers and partners on AlgoSec platform and business flow - Identify and qualify new opportunities, and support technical presales activities from initial opportunity identification to closure - Maintain post sales relationships with customers and identify and drive expansion of AlgoSec product install base within existing accounts - Train partners and resellers on the proper positioning and technical sales of AlgoSec products - Collaborate with cross-functional teams (Sales, Product Management, Professional Services, Support) to ensure customer success. - Create and execute and manage to completion proof of concept test plans with prospects - Hands-on experience with APIs, automation frameworks, or DevOps tools. - Understand and effectively differentiate from competitive technologies and solutions - Continuous self-improvement and learning to expand current technical knowledge - Identify and close deals with corporate customers through face-to-face in person meetings - Up to 50% travel is expected Requirements Requirements: - BS, EE/CS degree or technical school certificate or equivalent - 5 – 7 Years Pre-Sales Engineering, Customer Facing Experience - Ability to work in a team sales environment, participating in sales strategies as well as individual standalone sales activities - Highly developed interpersonal and presentation skills - A high sense of urgency and deep interest in serving the customer - Enterprise Account and Channel partner sales experience are required - Working engineering knowledge & awareness of the following Cloud & SDN technologies: Amazon Web Services, Microsoft Azure, Google Cloud Platform, NSGs, VPCs, Cloud securities - Working engineering knowledge & awareness of the following security technologies: Palo Alto (Palo Alto Firewall, Panorama), FortiNet (FortiGate, FortiManager, CheckPoint, CISCO (ASA, FirePower), Juniper (Netscreen, SRX, & SPACE), F5 (LTM & AFM) - Working engineering knowledge & awareness of the following routing technologies: Arista, CISCO IOS & Nexus - Working knowledge of Security Architecture fundamentals, including authentication/authorization, network security standards, & compliance standards Advantages: - Experience working in a security SaaS solution organization A reasonable estimate of the OTE for this role, at the time of posting, is $180,000 - $240,000. Final offer may vary based on experience, skills, location, and certifications. If your expectations differ, we still encourage you to apply. AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is open to remote employees in the state of Massachusetts - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. - What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE also is also looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Here's a closer look at this key role: - Perform SE duties on trial calls as scheduled by AEs. Includes technically understanding prospect needs, technology skill level, and supporting AEs with requests to perform technical product demos and perform/assist trial set ups or expansion - Trial optimization (proactively adding dashboards, creating sample reports, etc. for all trial prospects) - Lead technical/product training for new sales personnel on an ongoing basis - Day-to-day product/technical support for trial prospects - Log meetings and technical notes in SalesForce pertaining to the POV for each call (or onsite) with the customer. - Demonstrates the technical aspects of how the product solves specific customer problems, and translates specific customer problems into technical solutions. - Identifies all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. What You'll Need: - Bachelor's Degree in Computer Science or technical degree preferred - 5+ years experience in SysAdmin or Sales Engineering role - Able to articulate technology and product positioning to both business and technical users - Able to establish and maintain strong relationships throughout the sales cycle - Experience in Linux and or Windows/Network administration and operations including the following technologies desired: - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Scripting (groovy, powershell, ruby, etc...) - Experience using AI tools to enhance productivity, innovation, or problem-solving. Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: xx/xx/xx LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-XX1 #LI-REMOTE #LI-Hybrid #BI-Hybrid (DELETE UNNECESSARY TAGS) LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $108,000—$135,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.