Inductive Automation

Develop and execute automated tests for various applications, perform PR reviews for code quality, and ensure stability of nightly automation runs while collaborating with cross-functional teams to clarify requirements and track defects.

Sales Engineer II Location: Remote, United States Employment Type Full time Location Type Remote Department Sales Engineering Compensation - $125K – $137K Based on the Sacramento region, the new hires minimum and maximum target salary for this role is $125k - $137k. Inductive Automation’s ranges are market-driven and set to allow for flexibility. Although it is not typical for an individual to start at the top end of the range for the position, compensation decisions are dependent on: the facts and circumstances of each case, work location, job-related skills, experience, relevant education or training; and other business and organizational needs. Job Description: Job Description The Sales Engineer II is responsible for using technical knowledge of Inductive Automation's product offerings to support the Sales Division by providing excellent service to the company's customers, guiding implementation based on customer requirements and executing strategies to grow sales. The Sales Engineer II analyzes customers' technical specifications, recommending the best product configuration and installation processes while understanding the implementation effort, time, and resources. The Sales Engineer II must develop and deliver technical demonstrations and education, architectures and best practices to Inductive Automation's end-users and Integrators to grow customer loyalty. The Sales Engineer II will begin to work with Enterprise customers, fostering a relationship with those customers to help them reach their long term goals as an Enterprise. This is a full-time position with remote, hybrid and on-site opportunities available. Responsibilities - Providing end-users, integrators, and customers technical demonstrations and web demos; including demonstrations of Ignition, answering technical questions and architecture discussions - Hosting Lunch and Learns, webinars, and training sessions for Integrators and customers, educating them on specific features of Ignition - Assisting customers with questionnaires and RFPs/RFIs - Providing solution support to end-users, integrators, and customers to ensure they have the knowledge needed to successfully thrive using Ignition software - Attending various conferences, trade shows, and events; travel may be required - Assisting with Ignition Benchmark Testing - Building Ignition Exchange resources - Having the ability to work with enterprise accounts - Continuing to improve upon your sales pipeline - Proactively working with integrators to move them through the levels of the company's Integrator Program - Proactively fostering Ignition growth within targeted end-users - Assisting with internal trainings and projects Requirements - Bachelor's degree in Computer Science or Engineering and at least 2-4+ years of programming and/or database experience OR 4-7+ years of programming and/or database experience - Certifications such as: programming bootcamps, cloud infrastructure, networking OR 2-4 years of experience in these areas - Experience with Ignition and familiarity with Ignition modules and architectures - Ability to provide basic technical demonstrations - Must be fluent in English and Spanish About Us Who are we? Champions for industrial automation innovation and driven by a mission statement to empower our customers to swiftly turn great ideas into reality by removing all technological and economic obstacles, we create and deliver solutions that relieve pain points, bring efficiency to operations and optimize integration. Why Choose Inductive Automation? Our passion goes beyond customers. We celebrate your personal and professional milestones, and we support our teams with meaningful work in a collaborative environment. We find that great work-life balance inspires teams to do their best work and empowers people to live their best lives. That's why diversity, fun, and flexibility are ingrained into our work culture. The Inductive Automation team understands the importance of personal growth and social connection. So things like time for professional development, or company and team activities are baked right into the schedule to keep us all engaged, connected, and prospering. Benefits and Perks - 100% Employee Covered Health Care: Don't pay a dime for your medical, dental, and vision insurance - Paid Time Off: Receive paid holidays, vacation, and sick time - 401k with Match: Save for the future with our company-matching 401k program - World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball - Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire Additional Information At this time, we are unable to offer employment for individuals located outside of the United States and/or those who require sponsorship for employment visa status (e.g., H-1B visa status). We know you've got a lot of options when seeking an employer where your skills and talents will shine, so we really appreciate that you considered us. Inductive Automation, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, and status as a protected veteran or individual with a disability. Verification of US employment eligibility required.

Role Description The Sales Engineer I is responsible for using technical knowledge of Inductive Automation’s product offerings to support the Sales team by providing excellent service to the company’s customers, guiding implementation based on customer requirements and executing strategies to grow sales. They analyze customers’ technical specifications, recommend the best product configuration and installation processes as well as estimate implementation effort, time and resources. The Sales Engineer I must develop and deliver technical demonstrations and education, architectures and best practices to Inductive Automation’s end-users and Integrators to grow customer loyalty. This is a full-time position with remote, hybrid and on-site opportunities available. - Providing end-users, integrators, and other customers technical demonstrations and web demos; including demonstrations of Ignition, answering technical questions and architecture discussions - Hosting Lunch and Learns for Integrators, educating them on specific features of Ignition - Assisting customers with questionnaires and RFPs - Providing solution support to end-users, integrators, and other customers to ensure they have the knowledge needed to successfully thrive using Ignition software - Attending various conferences and tradeshows with Public Relations Division; travel may be required - Assisting with Ignition Benchmark Testing - Building Ignition Exchange resources Qualifications - Bachelor’s degree in Computer Science or Engineering and at least 2 years of programming and/or database experience - OR 4 years of programming and/or database experience - Certifications such as: programming bootcamps, cloud infrastructure or networking and 2 years of experience in these areas - Experience with Ignition and familiarity with Ignition modules and architectures - Ability to provide a basic technical demonstration Benefits - 100% Employee Covered Health Care: Don’t pay a dime for your medical, dental, and vision insurance - Paid Time Off: Receive paid holidays, vacation, and sick time - 401k with Match: Save for the future with our company-matching 401k program - World-Class Headquarters: While on-site, enjoy complimentary snacks and beverages, then challenge a friend to a game of pool, table tennis, shuffleboard, or foosball - Adjacent Nature Reserve: On-site employees enjoy breathtaking views and adventures that energize and inspire

• Providing end-users, integrators, and other customers technical demonstrations and web demos; including demonstrations of Ignition, answering technical questions and architecture discussions • Hosting Lunch and Learns for Integrators, educating them on specific features of Ignition • Assisting customers with questionnaires and RFPs • Providing solution support to end-users, integrators, and other customers to ensure they have the knowledge needed to successfully thrive using Ignition software • Attending various conferences and tradeshows with Public Relations Division; travel may be required • Assisting with Ignition Benchmark Testing • Building Ignition Exchange resources

• Providing end-users, integrators, and customers technical demonstrations and web demos; including demonstrations of Ignition, answering technical questions and architecture discussions • Hosting Lunch and Learns, webinars, and training sessions for Integrators and customers, educating them on specific features of Ignition • Assisting customers with questionnaires and RFPs/RFIs • Providing solution support to end-users, integrators, and customers to ensure they have the knowledge needed to successfully thrive using Ignition software • Attending various conferences, trade shows, and events; travel may be required • Assisting with Ignition Benchmark Testing • Building Ignition Exchange resources • Having the ability to work with enterprise accounts • Continuing to improve upon your sales pipeline • Proactively working with integrators to move them through the levels of the company’s Integrator Program • Proactively fostering Ignition growth within targeted end-users • Assisting with internal trainings and projects

• Facilitating efficient communication between the Customer Success Team and Support Services Division to address all Support Plan-related inquiries, including verifying Support Plans • Generating new and renewal quotes for Support Plans, ensuring accuracy and timely delivery to customers • Conducting customer outreach to ensure prompt follow-up on Support renewals, through both email and phone communication • Adhering to strategies and processes that deliver consistent customer satisfaction and retention • Coordinating with internal teams to access additional resources and facilitate the solutions and tools needed by customers • Soliciting existing customers to serve as verbal and/or site tour references for potential new customers • Handling customer issues or complaints with professionalism and empathy, finding swift and effective resolutions and recommending best courses of action to maintain customer satisfaction and loyalty • Maintaining accurate records of customer interactions, feedback, and support tickets in CRM or other relevant tools • Guiding new customers through the onboarding process, ensuring they understand the resources available to them • Providing support for spreadsheet projects for the Customer Success team

• Leading or significantly contributing to medium-to-large feature releases; usually multi-person projects that cross engineering team boundaries • Acting as a clear expert in one or more technical areas • Contributing high quality, impactful technical contributions • Participating in the design review process, seeking and providing constructive criticism • Demonstrating ability to succeed in a wide range of complex situations across multiple axes: e.g. scale, uncertainty, interconnectedness • Monitoring and adjusting team pace to instill urgency for success but protect from burnout • Estimating and managing project timelines and risk • Crossing team and service boundaries to solve problems • Building relationships with stakeholders including customers, product managers, cross-functional partners, and external partners • Contributing to defining strategic direction, planning the roadmap, escalating issues, and synthesizing feedback to ensure team success • Ensuring that knowledge is shared amongst the team and does not position themselves or others as a single point of failure • Mentoring multiple engineers, primarily Level 1 engineers through Level 3 engineers • Working through others, lifting the skills and expertise of those around them • Advising manager with insights and recommendations to improve the team • Participating in the hiring process, as needed (by submitting referrals, meeting candidates, attending recruiting events, or presenting externally) • Participating in engineering interviews, as needed • Completing thoughtful and constructive code reviews in a timely manner • Meeting and maintains 6 month performance milestones provided by their manager • Responsible for one or more product areas or other IC leadership role (Product Lead, Scrum Master, etc)

• Designing, building, and maintaining a scalable HubSpot architecture (custom objects, workflows, automations, and data models) capable of supporting rapid organizational growth • Leading the integration of HubSpot with other platforms in the Sales stack, ensuring seamless data flow across the entire customer journey and utilizing advanced scripting (e.g., APIs, JSON, HubL) where necessary • Developing custom UI extensions (using tools like React, JSON, or HubL) to enhance the user interface and extend native CRM functionality beyond out-of-the-box limitations • Continuously auditing system performance, eliminating inefficiencies, and optimizing automation to drive sales and marketing alignment • Monitoring API usage limits, query latency, and integration health, performing root cause analysis on sync errors to ensure high availability and system reliability • Automating manual processes across sales and marketing to increase speed, consistency, and accuracy, moving beyond ad-hoc fixes to reusable, version-controlled system components • Collaborating with Marketing and Sales leadership to translate business requirements into technical solutions that improve pipeline management and campaign effectiveness • Maintaining clean, reliable data across all connected systems by implementing governance processes and automated data quality frameworks to protect system integrity • Developing advanced reporting and dashboarding to deliver actionable insights that inform strategy and optimize decision-making • Monitoring and evaluating HubSpot updates and new features, developing an adoption roadmap that positions the organization at the forefront of marketing automation innovation • Managing operational support by triaging and resolving technical issues raised in internal channels, functioning as the primary escalation point for CRM infrastructure outages

• Leading or significantly contributing to medium-to-large feature releases; usually multi-person projects that cross engineering team boundaries • Acting as a clear expert in one or more technical areas • Contributing high quality, impactful technical contributions • Participating in the design review process, seeking and providing constructive criticism • Demonstrating ability to succeed in a wide range of complex situations across multiple axes: e.g. scale, uncertainty, interconnectedness • Monitoring and adjusting team pace to instill urgency for success but protect from burnout • Estimating and managing project timelines and risk • Crossing team and service boundaries to solve problems • Building relationships with stakeholders including customers, product managers, cross-functional partners, and external partners • Contributing to defining strategic direction, planning the roadmap, escalating issues, and synthesizing feedback to ensure team success • Ensuring that knowledge is shared amongst the team and does not position themselves or others as a single point of failure • Mentoring multiple engineers, primarily L1 through L3 • Working through others, lifting the skills and expertise of those around them • Advising manager with insights and recommendations to improve the team • Participating in the hiring process, as needed (by submitting referrals, meeting candidates, attending recruiting events, or presenting externally) • Participating in engineering interviews, as needed • Completing thoughtful and constructive code reviews in a timely manner • Meeting and maintains 6 month performance milestones provided by their manager • Responsible for one or more product areas or other IC leadership role (Product Lead, Scrum Master, etc) • [Product Lead] Understanding, vetting, and prioritizing all incoming defects and feature requests having to do with their product area, as well as taking an active role in the future big-picture planning • [Product Lead] Participating in the Product Lead Council to collaborate with various stakeholders interested in their product area. Making decisions and acting as a subject matter expert for their respective product area • [Product Lead] Authoring requests for comments (RFCs) for significant new product features or changes and working with stakeholders and the software engineering team to issue a final specification document upon ticket completion

• Provide strategic leadership and operational oversight across company-wide operations • Ensure strategy translates into disciplined execution in a fast-growing, technology-driven environment • Responsible for designing, operating, and continuously improving the company’s operational engine • Focus on removing operational friction, aligning priorities across departments, and enabling efficient scaling of the organization • Serve as a key cross-functional integrator and execution partner to the Executive team