LogicMonitor

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure. Here's a closer look at this key role: Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements. Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals. Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines. Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform. Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE. Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support. Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills. Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases. Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions. What You'll Need: - 3-8+ years experience required in a similar technical role - Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing - Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations. - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...) - Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions. - Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts. - Willingness to travel to deliver onsite training/evangelism Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 17/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. #LI-SS1 #LI-Hybrid LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $136,000—$190,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure. Here's a closer look at this key role: Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements. Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals. Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines. Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform. Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE. Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support. Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills. Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases. Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions. What You'll Need: - 3-8+ years experience required in a similar technical role - Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing - Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations. - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...) - Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions. - Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts. - Willingness to travel to deliver onsite training/evangelism Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 17/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. #LI-SS1 #LI-Hybrid LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $136,000—$190,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure. Here's a closer look at this key role: Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements. Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals. Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines. Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform. Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE. Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support. Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills. Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases. Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions. What You'll Need: - 3-8+ years experience required in a similar technical role - Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing - Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations. - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...) - Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions. - Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts. - Willingness to travel to deliver onsite training/evangelism Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 17/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. #LI-SS1 #LI-Hybrid LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $136,000—$190,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure. Here's a closer look at this key role: Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements. Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals. Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines. Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform. Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE. Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support. Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills. Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases. Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions. What You'll Need: - 3-8+ years experience required in a similar technical role - Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing - Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations. - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...) - Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions. - Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts. - Willingness to travel to deliver onsite training/evangelism Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 17/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. #LI-SS1 #LI-Hybrid LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $136,000—$190,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! Shape the future of IT infrastructure monitoring as a Senior Customer Technical Architect at LogicMonitor. In this pivotal role, you’ll empower global enterprises to unlock the full potential of our innovative platform. Partnering with the Customer Experience and Sales teams, you’ll eliminate technical barriers, provide expert guidance, and drive customer success in managing critical IT infrastructure. Here's a closer look at this key role: Customer Engagement: Act as the primary technical point of contact for customers, building strong relationships. Understand customer needs and translate them into technical requirements. Technical Strategy Development: Collaborate with internal stakeholders (sales, account management, product) to understand the customer's business goals and challenges and to align LM technology solutions to those goals. Solution Design and Architecture: Design scalable and robust technical solutions that meet customer requirements. Create and maintain architectural documentation and guidelines. Technical Advisory: Provide expert advice on best practices, solution architecture, and technology choices. Help customers optimize their use of the LM Platform. Technology Evaluation and Selection: Conduct POCs to test and evaluate new features released by PDE. Troubleshooting and Support: Assist customers in troubleshooting and resolving complex technical issues beyond the scope of support. Customer Training and Enablement: Conduct Best-Practices training sessions and workshops to empower customer teams with the necessary skills. Feedback Loop: Gather feedback from customers to inform & influence PDE roadmap. Collaborate with PDE to ensure customer needs are addressed in future releases. Technical Presentations and Demonstrations: Conduct product demonstrations and technical presentations to showcase solutions. What You'll Need: - 3-8+ years experience required in a similar technical role - Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing - Proficiency in virtualization/cloud-native architectures, containerization, observability, and DevOps, along with Linux/Windows/Network administration and operations. - Virtualization (VMWare, Hyper-V, Xen Server, etc…) - Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…) - LoadBalancers (f5 bigIP, NetScaler, Barracuda, etc…) - WMI, PerfMon, JDBC, SNMP, SMTP, JMX - Webservers (IIS, Apache, Tomcat, etc…) - Active Directory - Database (SQL, MySQL, Postgress, etc…) - Hands-on coding/scripting experience (groovy, powershell, python, ruby, etc...) - Strong understanding of enterprise systems, information, and data flows, with experience in delivering API-based solutions. - Superior oral and written communication skills in English, with strong technical writing capabilities and excellent troubleshooting instincts. - Willingness to travel to deliver onsite training/evangelism Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 17/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. #LI-SS1 #LI-Hybrid LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $136,000—$190,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

Role Description LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. The Deal Desk Analyst is responsible for providing support to the Sales organization on all renewal and new business deal related matters. The Analyst will work with various business stakeholders across Sales, Legal, Finance, and Product to provide critical insight into Catchpoint’s customer base while supporting day-to-day operations. The Analyst will be heavily involved in scaling the business, while managing activities that support customer growth and retention. This position reports to the Deal Desk Manager, and is a fully remote position. Here's a closer look at this key role: - Identify process and system improvements in the quote-to-cash process, turn those recommendations into functional requirements, and work cross functionally to get the projects built, tested, and released. - Serve as the trusted adviser to the Sales teams on all renewal and new business-related matters. - Execute our contract renewal strategy to drive price increases and multi-year contract commitments within our existing customer base. - Manage a pipeline of renewal opportunities and provide business, product knowledge, and analytical support. - Proactively work with the Sales teams to prepare contracts in advance to ensure early renewals. - Help Sales reps navigate Salesforce CPQ to produce accurate quotes and contracts that lead to successful wins. - Facilitate discount approvals from Finance on deal structure. - Create customer contracts to ensure they follow company rules and policy guidelines. - Send contracts to customers via Docusign for electronic signature. - Provision Catchpoint customer portal for new and renewing customers, and respond to sales provision requests as needed. - Complete ad-hoc business operations projects as required. Qualifications - Experience working with sales teams in a deal desk, sales operations, provisioning or commercial sales support function. - Strong communication (verbal and written) and interpersonal skills; must be able to foster & maintain strong partnering relationships with sales and internal departments. - Extremely organized, detail & process oriented. - Ability to follow internal process. - Exceptional analytical skills, quantitative skills and strategic problem-solving skills. - Experience or interest working with Salesforce. - Must thrive in a fast-paced environment and be able to manage multiple projects with ease. - Self-motivated and able to work independently to complete tasks. - Interest or knowledge in web technologies and digital businesses. - Familiarity with Salesforce CPQ is preferred. - Proven ability to effectively communicate with sales reps and internal teams, and cultivate internal relationships with all levels of the sales organization across all regions in the world. - Experience using AI tools to enhance productivity, innovation, or problem-solving. Requirements - Self-motivated and able to work under pressure, dependable with deliverables and deadlines, able to multi-task. Company Description At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. - LogicMonitor is an Equal Opportunity Employer. - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This position is located in Amsterdam, Netherlands. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! The mission of the Partner Development Manager, MSP is to support the growth and retention of LogicMonitor’s Managed Service Provider ecosystem by developing foundational partner management and sales skills. This role focuses on supporting strategic MSP relationships, contributing to new partner sourcing efforts, and assisting in expansion and renewal activities to drive annual recurring revenue (ARR). Operating within a targeted coverage model, the Partner Development Manager builds product, partner, and sales expertise while progressing toward full ownership of MSP partners and sales motions. Here's a closer look at this key role: Partner Support & Account Execution - Support a defined set of MSP partners. - Assist with expansion and renewal activities, including deal preparation, quoting, and follow-up. - Maintain accurate pipeline, activity tracking, and opportunity updates within LogicMonitor’s CRM. - Partner with Sales Engineering and cross-functional teams to support partner engagements and deal execution. New MSP Sourcing & Pipeline Development - Participate in prospecting activities to identify and engage potential MSP partners through outbound efforts, BDR collaboration, and targeted outreach. - Qualify inbound and outbound opportunities and assist in advancing them through early sales stages. - Support full sales cycles by coordinating discovery, demos, and follow-up activities. Partner Engagement & Enablement - Build relationships with MSP partners by understanding their business models, service offerings, and growth objectives. - Support partner adoption of LogicMonitor by assisting with enablement activities, dashboards, reporting, and value-oriented touchpoints. - Monitor partner engagement and adoption signals, escalating risks or opportunities to senior team members. Sales Methodology & Skill Development - Learn and apply LogicMonitor’s sales methodology across acquisition, expansion, and renewal motions. - Develop foundational skills in discovery, value-based selling, forecasting, and stakeholder engagement. - Actively participate in coaching, training, and enablement to progress toward greater ownership and responsibility. What You'll Need: - - 6+ years of experience in sales, partner management, business development, or customer-facing roles. - Interest in SaaS, MSPs, and technology-driven business models. - Strong written and verbal communication skills. - Ability to learn and articulate product value to both technical and business audiences. - Highly organized with attention to detail in CRM usage, forecasting inputs, and follow-through. - Coachable mindset with a strong desire to grow into a closing role. Click here to read our International Applicant Privacy Notice. LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #LI-LT1 #LI-REMOTE #LI-Hybrid #BI-Hybrid Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to remote candidates based in California - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! This is a unique opportunity to be part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive with a proven record of selling to CxO buyers in State & Local Government and Education, with strong expertise in channel strategy and public-sector legal, procurement, and contracting requirements. With large territories, equitable Total Addressable Markets (TAMs), and a well-resourced SLED-focused sales support engine, this role offers significant opportunity to build a strong brand within LogicMonitor. You will help SLED organizations deliver digital transformation to today’s citizenry—leveraging modern observability, automation, and AI-driven insights to support faster, more reliable, and user-friendly public services. Here's a closer look at this key role: - Engage & Understand Customer Needs: Build relationships with CTOs, CIOs, IT leaders, and other key SLED stakeholders to uncover business challenges and objectives. - Solution-Based Selling: Apply a consultative sales approach to deliver tailored, value-driven IT performance monitoring and SaaS enterprise solutions. - Position AI-Enabled Solutions: Articulate the value of AI-driven observability and automation to help SLED organizations improve system reliability, performance, and operational efficiency. - Manage Sales Cycles: Identify and close opportunities across both short and complex sales cycles, ensuring strategic prioritization and appropriate resource allocation - Drive Growth & Expansion: Secure new business while expanding existing accounts - Optimize Sales Execution: Effectively allocate resources and align internal teams to support sales efforts and customer success, while leveraging AI tools to analyze account data, identify expansion opportunities, and improve deal strategy, forecasting, and pipeline management. - Leverage AI for Account Strategy: Use AI to build account plans, develop strategic documents that map LM solutions to client requirements, and create account-based messaging aligned to government executive priorities and initiatives. - Maintain CRM Accuracy: Keep detailed records in Salesforce, tracking customer interactions, use cases, timelines, success criteria, red flags, and potential risks. - Exceed Targets: Consistently achieve and surpass pipeline and revenue goals. What You'll Need: - 8+ years of experience selling B2B technology solutions, including significant experience selling into SLED organizations - Ability to clearly articulate complex technologies, including cloud, SaaS, and AI-enabled solutions - Proven success building and sustaining C-level relationships within State & Local Government and Education organizations - Track record of closing net-new business while growing existing accounts - Familiarity with the MEDDPICC sales methodology preferred - Comfortable leveraging AI and automation tools to improve productivity, pipeline management, and customer engagement - Bachelor’s degree or equivalent relevant experience - Ability to travel up to 75% Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 02/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-CB1 #LI-REMOTE LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $123,000—$150,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to remote candidates based in or near the Boston, NYC, or Washington D.C metropolitan areas - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! This is a unique opportunity to be part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive with a proven record of selling to CxO buyers in State & Local Government and Education, with strong expertise in channel strategy and public-sector legal, procurement, and contracting requirements. With large territories, equitable Total Addressable Markets (TAMs), and a well-resourced SLED-focused sales support engine, this role offers significant opportunity to build a strong brand within LogicMonitor. You will help SLED organizations deliver digital transformation to today’s citizenry—leveraging modern observability, automation, and AI-driven insights to support faster, more reliable, and user-friendly public services. Here's a closer look at this key role: - Engage & Understand Customer Needs: Build relationships with CTOs, CIOs, IT leaders, and other key SLED stakeholders to uncover business challenges and objectives. - Solution-Based Selling: Apply a consultative sales approach to deliver tailored, value-driven IT performance monitoring and SaaS enterprise solutions. - Position AI-Enabled Solutions: Articulate the value of AI-driven observability and automation to help SLED organizations improve system reliability, performance, and operational efficiency. - Manage Sales Cycles: Identify and close opportunities across both short and complex sales cycles, ensuring strategic prioritization and appropriate resource allocation - Drive Growth & Expansion: Secure new business while expanding existing accounts - Optimize Sales Execution: Effectively allocate resources and align internal teams to support sales efforts and customer success, while leveraging AI tools to analyze account data, identify expansion opportunities, and improve deal strategy, forecasting, and pipeline management. - Leverage AI for Account Strategy: Use AI to build account plans, develop strategic documents that map LM solutions to client requirements, and create account-based messaging aligned to government executive priorities and initiatives. - Maintain CRM Accuracy: Keep detailed records in Salesforce, tracking customer interactions, use cases, timelines, success criteria, red flags, and potential risks. - Exceed Targets: Consistently achieve and surpass pipeline and revenue goals. What You'll Need: - 8+ years of experience selling B2B technology solutions, including significant experience selling into SLED organizations - Ability to clearly articulate complex technologies, including cloud, SaaS, and AI-enabled solutions - Proven success building and sustaining C-level relationships within State & Local Government and Education organizations - Track record of closing net-new business while growing existing accounts - Familiarity with the MEDDPICC sales methodology preferred - Comfortable leveraging AI and automation tools to improve productivity, pipeline management, and customer engagement - Bachelor’s degree or equivalent relevant experience - Ability to travel up to 75% Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 02/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-CB1 #LI-REMOTE LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $123,000—$150,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.

About Us: We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers. This role is open to remote candidates based in Los Angeles, CA - with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you’ll be able to work out of our office spaces with your team. To learn more about life at LogicMonitor, check out our Careers Page. What You'll Do: LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! This is a unique opportunity to be part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive with a proven record of selling to CxO buyers in State & Local Government and Education, with strong expertise in channel strategy and public-sector legal, procurement, and contracting requirements. With large territories, equitable Total Addressable Markets (TAMs), and a well-resourced SLED-focused sales support engine, this role offers significant opportunity to build a strong brand within LogicMonitor. You will help SLED organizations deliver digital transformation to today’s citizenry—leveraging modern observability, automation, and AI-driven insights to support faster, more reliable, and user-friendly public services. Here's a closer look at this key role: - Engage & Understand Customer Needs: Build relationships with CTOs, CIOs, IT leaders, and other key SLED stakeholders to uncover business challenges and objectives. - Solution-Based Selling: Apply a consultative sales approach to deliver tailored, value-driven IT performance monitoring and SaaS enterprise solutions. - Position AI-Enabled Solutions: Articulate the value of AI-driven observability and automation to help SLED organizations improve system reliability, performance, and operational efficiency. - Manage Sales Cycles: Identify and close opportunities across both short and complex sales cycles, ensuring strategic prioritization and appropriate resource allocation - Drive Growth & Expansion: Secure new business while expanding existing accounts - Optimize Sales Execution: Effectively allocate resources and align internal teams to support sales efforts and customer success, while leveraging AI tools to analyze account data, identify expansion opportunities, and improve deal strategy, forecasting, and pipeline management. - Leverage AI for Account Strategy: Use AI to build account plans, develop strategic documents that map LM solutions to client requirements, and create account-based messaging aligned to government executive priorities and initiatives. - Maintain CRM Accuracy: Keep detailed records in Salesforce, tracking customer interactions, use cases, timelines, success criteria, red flags, and potential risks. - Exceed Targets: Consistently achieve and surpass pipeline and revenue goals. What You'll Need: - 8+ years of experience selling B2B technology solutions, including significant experience selling into SLED organizations - Ability to clearly articulate complex technologies, including cloud, SaaS, and AI-enabled solutions - Proven success building and sustaining C-level relationships within State & Local Government and Education organizations - Track record of closing net-new business while growing existing accounts - Familiarity with the MEDDPICC sales methodology preferred - Comfortable leveraging AI and automation tools to improve productivity, pipeline management, and customer engagement - Bachelor’s degree or equivalent relevant experience - Ability to travel up to 75% Residents of California, click Here to view our California Applicant Privacy Notice. Anticipated Application Close Date: 02/08/26 LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best. For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Work Authorization: At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization. Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis. We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer. Notice Regarding Use of AI in Hiring We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at opt.out@logicmonitor.com. By submitting your application, you acknowledge this notice. #LI-CB1 #LI-REMOTE LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States. Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a Lifestyle Spending Account, and an unlimited vacation policy. For more information on our benefits, see our careers page. The Base Salary range for this role is: $123,000—$150,000 USD Our goal is to ensure an accessible and inclusive experience for every candidate. If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form. Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.