Rocket Companies

Role Description Rocket is seeking a Staff Data Infrastructure Engineer to help shape the future of enterprise data infrastructure across Rocket and affiliated business platforms. This is a high impact technical leadership role for someone who brings deep expertise across cloud, systems, databases, and data platforms, and who wants to help modernize critical infrastructure, influence technical standards, and drive durable improvements across a complex enterprise environment. - Partner with technical program leadership to assess, modernize, and improve enterprise data infrastructure environments. - Lead technical discovery, dependency mapping, architecture reviews, migration readiness assessments, and operational readiness planning to identify technical gaps, operational risks, reliability concerns, compliance gaps, and modernization opportunities. - Define clear technical recommendations and practical roadmaps that improve reliability, security, scalability, observability, and operational maturity. - Partner with engineering teams to support migration and modernization efforts (involving on-premise infrastructure, AWS, Snowflake, and related enterprise data platforms) to move infrastructure and data platforms into a more predictable, measurable, and supportable state. - Establish standards and best practices for monitoring, alerting, logging, backup/recovery, patching, access controls, data movement, service ownership, and production support. - Provide senior technical judgment, mentorship, and hands-on leadership to help teams make durable improvements across complex infrastructure and data environments. Qualifications - 10+ years of experience in systems engineering, cloud engineering, data infrastructure, database engineering, platform engineering, or related infrastructure roles. - Expert-level experience with AWS and enterprise cloud infrastructure patterns. - Expert-level understanding of database and data platform technologies, including relational databases, data warehouses, distributed data systems, storage, backup/recovery, replication, performance, and operational support. - Experience with on-premise to cloud migration programs, including technical discovery, dependency mapping, migration planning, validation, cutover support, and operational readiness. - Strong understanding of observability, monitoring, alerting, logging, incident response, change management, resiliency, disaster recovery, and production operations. - Experience working with security, compliance, risk, audit, and infrastructure standards in enterprise environments. - Strong communication skills with the ability to explain complex technical findings, risks, tradeoffs, and recommendations to both technical and executive audiences. Requirements - Experience in financial services, mortgage, banking, lending, insurance, or other regulated enterprise environments. - Experience with data platform technologies such as Snowflake, Microsoft SQL Server, Oracle, Postgres, Redshift, Aurora, Cassandra, Kafka, or similar technologies. - Deep experience with AWS services and patterns including EC2, S3, IAM, VPC networking, FSx, CloudWatch, CloudTrail, KMS, backup/recovery, security logging, and enterprise account governance. - Experience leading or supporting multiple cloud migrations, data platform transformations, or large-scale infrastructure modernization efforts. - Experience with technical integration work related to mergers, acquisitions, or affiliated business environments. - Experience defining infrastructure standards, operational maturity models, platform governance mechanisms, or engineering best practices. - Experience with FinOps, cloud cost optimization, platform consolidation, or infrastructure efficiency programs. - Experience improving data access controls, data flow visibility, lineage, auditability, and operational controls across enterprise data platforms. Benefits - Health and well-being support for you and your family. - Peace of mind through various perks and health benefits. - Eligible team members receive an annual bonus, incentives, and other employment-related benefits including medical, dental, and vision benefits, 401K retirement plan, and paid-time off. Company Description Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.

Role Description The Vice President of Compensation executes the company’s vision and mission across the compensation discipline throughout the enterprise. Serving as a key strategic partner to the business, this leader will act as a "builder," establishing foundational compensation policies, processes, and programs. - Lead the success of the compensation team by executing the compensation team’s vision, mission, and strategy, focusing on a 2-3 year mandate to rebuild and modernize foundational compensation policies and processes. - Lead the development of the compensation team by finding, hiring, inspiring, and retaining top talent, ensuring the team operates as strategic partners rather than transactional order-takers. - Oversee the design and execution of broad-based annual compensation plans. - Analyze compensation programs performance and use industry best practices to identify opportunities and provide recommendations to increase team and company performance as well as streamline workflow. - Develop data-driven dashboards and reporting mechanisms to effectively socialize the impact and effectiveness of the compensation function to executive leadership. - Provide subject matter expertise when identifying and choosing compensation technologies to support our compensation programs and initiatives. - Drive learning and development opportunities as well as recognition for the compensation team. - Drive innovation and inspiration within team meetings to ensure information is engaging and well received. - Optimize the compensation team through leading leaders to ensure successful and timely achievement of team goals by planning, prioritizing, and executing. - Manage capabilities of the team to execute and maintain a long-term vision. Qualifications - 15 years of progressive compensation experience, ideally with a strong focus on broad-based compensation and managing large-scale annual compensation plans. - 10 years of leadership experience, with a proven ability to lead, mentor, and advocate for a strategic compensation team. - Demonstrated experience administering career frameworks and standardized bonus targets across a complex business. - Working knowledge of executive compensation principles and the ability to collaborate with a team supporting executive compensation initiatives. - Deep understanding of compensation technologies and how to best leverage them to drive efficiencies and streamline workflows. - Demonstrated experience leveraging AI to optimize the compensation function by reducing manual work to produce strategic compensation professionals. - Highly data-driven mindset with the ability to build dashboards, measure compensation effectiveness, and "tell the story" of compensation to the business. - Demonstrated ability in taking ambiguous and complex situations and communicating them effectively and efficiently to various leadership and team member levels. - Strong consultative skills, including the ability to confidently advise, push back, and partner with business leaders who are experts in their own spaces. - Demonstrated ability in driving compensation programs across the company, particularly during periods of rebuilding or transformation. - Demonstrated ability in working cross-functionally and partnering with executive leadership to drive solutions across the enterprise. - Demonstrated ability in providing thought leadership, innovation, and change management. - Demonstrated ability in asking proactive and deep questions to solve problems at the root cause. Requirements - Bachelor's degree and/or certification in a related field (e.g., CCP). - Experience working across multiple industries, particularly in mid-to-large size organizations (8,000–20,000+ employees). - Previous experience in a Total Rewards leadership capacity. Benefits - Health and well-being support for team members and their families. - Peace of mind with a comprehensive list of perks and health benefits. - Support for individual needs to help live your best life. Company Description Rocket is a Detroit-based company made up of businesses that provide simple, fast, and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard.

Role Description We’re looking for a Senior Solution & Customer Marketing Manager to drive transformational growth within Rocket Software’s Agentic AI platform. Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enables IT teams at some of the world’s largest organizations to modernize their infrastructure. You will also enable peers in marketing to build campaigns and our direct and partner sellers to adopt and execute go-to-market strategies that build pipeline, identify pilot customers, and drive revenue. Qualifications - 5-7 years of experience in a B2B software product and/or solution marketing role (experience with customer marketing and content marketing is a bonus) - Experience with Artificial Intelligence (AI) messaging and product launches - Proven track record of developing compelling AI messaging and unique value propositions that resonate with technical and business audiences - Experience leading sales enablement strategies that equip sellers to identify opportunities and build pipeline through successful customer engagements - Experience and comfort with giving presentations to executive-level audiences for high-visibility products, including Business line leaders - Experience managing multiple cross-functional priorities, in a remote setting, while maintaining clear communication - Proven track record of strategizing and leading multiple high-impact B2B software solution launches, leveraging diverse channels and routes to market - Proven track record conducting market and buyer analysis to build compelling personas that help direct marketing and sales efforts towards successful outcomes - Experience engaging with analysts and leveraging analyst research and feedback to shape and drive messaging and GTM strategies - Proven expertise in advanced data analysis across surveys, sales, and marketing metrics to validate hypotheses and enhance go-to-market strategies - Must be willing to travel approximately 20% Requirements - Annual salary range for this position is between $97,500.00 - $131,625.00 gross before taxes. Benefits - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities

Role Description As an Order Opener, you will open preliminary listing title orders for multiple states. - Interact and correspond with real estate listing agents and their listing coordinators at the beginning of the settlement process. - Support Closing Coordinators as needed throughout the closing process and assist in obtaining all information needed for settlement. - Deliver great customer experience while guiding clients and agents through the closing process. - Order Openers should love a challenge and enjoy creative problem solving to keep our clients and agents happy. Qualifications - Must have a strong customer service background. - Attention to detail and the ability to be organized in a fast-paced environment. Requirements - 1 year of title or escrow experience in a client-facing position (preferred). - Qualia and Excel knowledge (preferred). - Located in Washington, Oregon, California, or Colorado (preferred). Benefits - Health and well-being support for you and your family. - Competitive compensation package. - Annual bonus and incentives. - Medical, dental, and vision benefits. - 401K retirement plan. - Paid-time off.

Role Description The Technical Support Engineer III delivers advanced technical support to Rocket customers within the z/Security Business Unit, resolving complex issues related to product installation, configuration, and functionality. This role requires strong Tier 3 support experience, including hands‑on exposure to IBM Guardium Data Security and Multi‑Factor Authentication solutions. Working with a high degree of autonomy, the engineer independently diagnoses and troubleshoots escalated issues, performs root‑cause analysis, and drives resolution in partnership with customers and internal Engineering teams. The Technical Support Engineer III serves as a senior technical resource within the team, contributing expertise to complex problem scenarios while operating with limited direction in a collaborative, fast‑paced environment. Essential Duties and Responsibilities - Able to assess customer needs and set expectations - Provide moderate application guidance and level II customer support and resolution for assigned product list - Verify accuracy of business impact statements as provided by the customer - Perform problem verification by confirming a customer’s environment, error messages, and symptoms of a problem - Able to troubleshoot common problems - Use testing tools for troubleshooting - Research moderate to complex cases using knowledgebases, documentation, etc. - Gather and analyze information to develop reproducible cases - Prepare, recommend and implement solutions - Mastery of creating case tracking details for use by team members for similar/future problem resolution - Assist other Support Engineers at different levels - Accountable for team and individual results - Participate in internal projects and other work as directed - Self-directed learning to expand expertise of IBM/Rocket Software products - Contributes to training content, as necessary - Act as a point of escalation in the preparation, recommendation, and implementation of solutions for junior technical support team members - Available for some after hours, weekend and holiday work Qualifications - Experience Level: 5 to 10+ years in a mainframe systems programming or advanced technical support role. - Academic Background: A bachelor’s degree in computer science, Engineering, or a related field (or equivalent professional experience). - Advanced English communication for interfacing with global engineering teams and explaining complex root-cause analyses to enterprise clients - IBM Security Guardium S‑TAP for z/OS - Strong understanding of S‑TAP data monitoring mechanisms, including traffic interception via SMF exits, DB2/IMS/CICS interfaces, and UNIX System Services (USS). - Experience analyzing and optimizing the CPU and memory footprint of S‑TAP agents running on high‑volume production LPARs. - Proven ability to configure and maintain integration between z/OS agents and the Guardium Collector appliance, including TLS/SSL certificate management. - IBM Z Multi‑Factor Authentication (MFA) - Knowledge of integrating multiple authentication factors, including RSA SecurID, RADIUS, PIV/CAC smart cards, and OIDC‑compliant identity providers. - Understanding MFA readiness for z/OS applications such as TSO/E, CICS, and IMS, with the ability to troubleshoot PassTicket and JWT (JSON Web Token)‑related issues. - Hands‑on experience configuring PAGENT, AT‑TLS, and required started tasks to support the MFA services environment. Benefits - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities

Role Description We are looking for a highly skilled Mainframe Modernization Solutions Architect to analyze, design, architect, and implement solutions that support our Customers’ Digital Transformation journeys. In this hands-on role, you will be responsible for solving complex technical issues, establishing patterns and practices, and setting standards for the modernization of mainframe legacy environments. The ideal candidate will possess deep technical skill in at least one of the following focus areas: - Infrastructure modernization: Deploy fit for purpose workload in a Hybrid Cloud infrastructure - Application modernization: Evolve from monolithic application to Cloud-Native API - Microservices Process modernization: Embrace an enterprise-wide DevOps discipline to deliver applications faster Key Responsibilities - Helping Customers and Systems Integrators to design scalable, high availability application solutions built on the Rocket Enterprise Portfolio/Enterprise Server solution. - Working as a technical leader alongside customer business, development and infrastructure teams. - Create and conduct proof of concept technology analysis and pilots. - Conduct customer presentations and internal presentations/trainings to peer groups. - Enable and align consulting partners with Rocket Enterprise Portfolio (Enterprise Server/Enterprise Developer/Enterprise Analyzer) mainframe modernization approach and methodology. - Provide the architectural guidance and recommendations necessary to promote successful Customer engagements worldwide. - Technical content composition and delivery: blogs, whitepapers, technical presentations at major conferences. Qualifications - Advanced Technical Degree in Computer Science or related field - At least 4 to 10 years of experience leading customers with mainframe and legacy modernization initiatives. - Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes. - Experience with analyzing on-premises mainframe environment applications and processes to formulate plans for modernizing workloads that achieve Customer’s desired business outcomes. - Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Scaled Agile Framework (SAFe), etc. - Fluent in written and verbal English. Requirements - Prior Experience in leading Customer migrations from Mainframe to Rocket Enterprise Server platform. - Technical Experience in at least one of these areas: - Infrastructure Modernization - Application Modernization - Process Modernization - Must have an analytical mindset to analyze test results and facilitate defect resolution. - Ability and interest in travel to our customers around the world, as needed. - Commitment to Rocket Core values of empathy, humanity, trust and love. Benefits - Unlimited Vacation Time as well as paid holidays and sick time - Health and Wellness coverage options for Rocketeers and dependents - Life and disability coverage - Fidelity 401(k) and Roth Retirement Savings with matching contributions - Monthly student debt benefit program - Tuition Reimbursement and Certificate Reimbursement Program opportunities - Leadership and skills training opportunities

Role Description Rocket Software is seeking an experienced Senior Software Test Engineer to join our mainframe analytics and performance product teams. In this role, you will be a proactive champion for product quality—shaping test strategy, extending our automated test capabilities, influencing product direction, and helping define an excellent user experience. You’ll work on technically deep products operating in complex IBM mainframe environments. Experience with z/OS, IMS or CICS, scripting languages, and test automation frameworks will provide a strong foundation. We also welcome candidates with backgrounds in mainframe systems programming, application development, or production support who are motivated to grow in a specialised and challenging testing domain. High‑quality testing leads to high‑quality products. If you’re passionate about software quality and enjoy working closely with highly skilled engineers, we’d love to hear from you. As a Senior Software Test Engineer, you will be a key contributor within our mainframe analytics and performance development teams. You will quickly develop a deep understanding of complex system behaviour and take clear ownership of product quality. You’ll help mentor junior team members, challenge quality assumptions, and collaborate closely with development and product partners to deliver robust, performant, and reliable software. Responsibilities - Own product quality across the full lifecycle—from early design through release and ongoing supportability - Architect, extend, and maintain scalable automated test frameworks for mainframe-based analytics and performance products - Treat test automation as software engineering, applying sound design principles, reviews, and a focus on long‑term maintainability - Partner closely with developers and product owners to improve testability, usability, and system resilience - Validate not only functional correctness, but also performance, scalability, failure modes, user experience, and operational behaviour - Apply deep system knowledge to influence product design decisions before defects are introduced - Continuously evolve test strategy as system complexity and real‑world customer usage grows Qualifications - Hands-on experience with IBM mainframe environments (z/OS) - Experience designing, building, or extending automated test systems or frameworks (not just writing individual test cases) - Proficiency in one or more scripting or programming languages commonly used for automation Requirements - Background in mainframe systems programming or application development - Hands-on experience with IMS (applications, transactions, or system interactions) - Exposure to performance, capacity, or analytics software - Experience diagnosing production issues and feeding those learnings back into automated test coverage - Curiosity, adaptability, and a willingness to learn deeply in a technically demanding domain Benefits - The successful applicant will bring strong technical judgement, an architectural mindset, attention to detail, and enthusiasm for working in a highly collaborative, technically deep engineering environment. - You’ll also demonstrate a proactive approach to researching, evaluating, and applying new technologies, processes, and practices to continuously improve product quality.

Role Description As a Closing Specialist, you will work to manage various documents and files throughout the settlement process. This will be a temporary position supporting seasonal volume for our Southern California market through summer 2026. This will be fully remote - all equipment will be provided, and training will be conducted virtually. - Review contract to extract key terms and fee allocation and/or credits. - Work on all aspects of loan process, from initial lender requests through loan funding/recording: - Initial lender requests - CD balancing - Loan document review - Set up signing appointments with buyer/notary - Review signed loan documents for funding - Submit signed loan package to lender - Clear lender funding conditions - Ensure all buyer/lender funds are in and follow up as necessary to ensure timely delivery - Review recording docs for accuracy and make/request changes when needed. - Responsible for providing timely updates to agents and transaction coordinators on loan progress and communicate any possible delays. - Cover for Closing Advisor (Escrow Officer) when needed, serving as the primary point of contact for all parties and responsible for monitoring team email. Qualifications - Experience as an escrow assistant or equivalent role. - Attention to detail and the ability to be organized in a fast-paced environment. Requirements - 1+ year of escrow experience building Closing Disclosures, Closing Statements, HUD-1 Settlement Statements. - Experience with residential purchase transactions in Southern California. Benefits - Benefits eligibility may vary based on employment classification and length of employment with Contemporary Staffing Solutions. Compensation The compensation for this position is $24 to $38 per hour, depending on experience and qualifications.

Role Description The Applied Machine Learning group at Redfin works towards redefining real estate in the customer’s favor using machine learning. We work on foundational problems in the real estate space including recommendations (“Where should I live?”) and price estimation (“How much is a home worth?”). - You will productionize models by converting research-grade code into performant, clean, and maintainable production systems. - You will implement MLOps best practices, including CI/CD for machine learning, automated retraining pipelines, and robust model versioning. - You will optimize models for inference to ensure high-speed performance and efficiency in real-time environments. - You will monitor models in production, proactively identifying and mitigating issues related to data drift, concept drift, and system latency. - You will co-create the next generation of data-driven insights for automated valuation models (AVM) and recommender systems. - You will identify and implement iterative improvements to the machine learning models that power production-scale, customer-facing experiences. - You will serve as a technical bridge, assisting other engineers and stakeholders in understanding and applying data science methodologies and findings across the organization. - You will build data products and analytical tools that drive critical business metrics and revenue growth, directly impacting the home buying and selling experience. Qualifications - You have 5+ years of software engineering experience, with at least 2 years specifically focused on deploying and scaling machine learning models in production environments. - You are highly proficient in Python and capable of writing production-grade, modular code. - You possess a deep understanding of the end-to-end ML lifecycle, including training versus inference workflows, feature stores, and model versioning. - You are competent with ML frameworks such as PyTorch, TensorFlow, or Scikit-learn. - You are competent with monitoring, observability, and production maintenance. - You have hands-on experience with Docker and Kubernetes. - You have experience implementing model monitoring and operational rigor, including tracking data drift and latency. - You are proficient in SQL and familiar with distributed data processing tools like Spark or Kafka. Benefits - Health and well-being support for you and your family. - Peace of mind through various perks and health benefits. - Annual bonus and incentives. - Medical, dental, and vision benefits. - 401K retirement plan. - Paid-time off. Company Description Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process.

Role Description We're hiring a Senior Director, SEO & AI Search to define the future of organic discovery for two of the most recognized brands in real estate, Redfin and Rocket, serving a combined audience of more than 60 million users. - Lead the Company’s Search Engine Strategy: You’ll own the vision for how millions discover Redfin and Rocket. Setting the long‑term SEO and AI Search strategy, building a unified roadmap, defining the KPIs that matter, and keeping us ahead of every major shift in search. - Own Technical SEO & Platform Architecture: Drive technical SEO for massive, dynamic marketplace platforms. Partner with Engineering and Product to hard‑wire search best practices into our architecture. - Accelerate AI Search & Answer Engine Visibility: Define how Redfin and Rocket show up in AI‑powered search. Build frameworks for structured data, entity signals, authoritative content, and intent modeling. Turn emerging discovery behaviors into product and content opportunities — and position Redfin as a leader in AI‑driven search. - Influence at the Highest Levels: Partner with senior leaders across Product, Engineering, Marketing, and Analytics. Using data, insights, and clear storytelling to drive decisions that impact millions and champion a search‑first culture across the company. - Build and Lead a High‑Performing Team: Lead a team across technical SEO, content optimization, and search analytics. Recruit, mentor, and grow exceptional talent while establishing scalable processes and reporting frameworks for enterprise impact. Qualifications - Proven SEO Leader: You bring 10+ years leading SEO and organic growth for large, complex, consumer-facing platforms. You have a track record of driving enterprise‑level results and you see where search is heading and build for what’s next. - SEO & AI Search Expert: You bring deep experience with large, dynamic websites and complex technical architectures. You’re fluent in modern SEO and analytics tools, comfortable navigating constant algorithm and platform shifts, and familiar with AI‑driven search and emerging answer engines. You blend technical SEO mastery with a clear perspective on how LLMs, generative AI, and conversational interfaces are reshaping discovery. You can operate at executive altitude while diving into technical details when it matters. - Data-Obsessed and Impact Driven: You use data to shape strategy, influence decisions, and measure what matters. You know how to turn insights into action. - A Builder of High-Performing Teams: You’ve built diverse, high‑impact teams and fostered cultures of inclusivity, collaboration, and excellence. You’re a leader of leaders who knows how to coach, empower, and scale talent. - A Trusted Cross-Functional Partner: You build strong, productive relationships across Product, Engineering, Marketing, and Analytics, and know how to partner deeply with technical teams to deliver big outcomes. Benefits - Health and well-being support for you and your family. - Comprehensive perks and health benefits for peace of mind. - Annual bonus and incentives. - Medical, dental, and vision benefits. - 401K retirement plan. - Paid-time off. Company Description Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team!