• drive the growth of Zillow Rentals' advertising business • operate at the intersection of product, business strategy, and sales, leading cross-functional efforts to increase ad product sales • expand inventory, optimize product-market fit, and deliver measurable business impact • tackle complex problems to help build the most comprehensive rental marketplace in the country • develop business and product recommendations to grow adoption of multifamily ad products • grounded in customer and business needs, market opportunities, and strategic judgment • drive end-to-end initiatives that impact the Rentals business’s growth trajectory and strategy • coordinate with cross-functional teams to establish scalable processes that support business growth • Contribute to the long-term strategy and vision for Multifamily Advertising Products and the marketplace

• Lead the design and delivery of a refreshed job architecture and market-aligned base pay structure • Own the successful, on-time delivery of a revised and simplified job architecture, including job families and job descriptions • Develop a coherent and consistent job leveling and titling framework • Create clear and accessible career pathing resources across job families • Design a market-aligned, simplified base pay structure (grades & ranges) • Establish a repeatable job evaluation methodology to support future role creation and leveling • Provide comprehensive documentation of decisions, frameworks, and final structures • Regularly update HR and Executive Leadership on project status • Facilitate a coordinated cross-functional approach with HR Business Partners, Talent Acquisition, and business leaders • Develop a communications and change-management plan to support organization-wide rollout

• Responsible for the delivery of over 200+ complex informatics features annually • Establish the programmatic infrastructure for the OIP • Conduct enterprise-level risk management, including the development of risk registers, mitigation plans, and impact evaluations for EHR modernization activities • Drive the "Agility at Scale" requirement • Facilitate quarterly Program Increments (PI) and ensure all 20+ annual iterations deliver high-value features to OCI stakeholders • Manage the Firm Fixed Price (FFP) contract structure, ensuring all deliverables meet the Quality Assurance Surveillance Plan (QASP) standards

• Partner closely with the Client Account Management Team to gather key details from clients, including headcount, delivery preferences, dietary needs, budget, and other program details, and then become the go-to point of contact for day-to-day ordering needs. • Liaise directly with clients as needed to clarify requirements, address questions, and ensure a seamless ordering experience. • Partner with Restaurant Account Managers to confirm menu accuracy, availability, and fulfillment logistics and reach out to restaurant partners directly when needed. • Liaise directly with restaurant partners as needed for urgent updates or time-sensitive coordination. • Curate menus based on client needs using internal tools and historical ordering data. • Apply strong food judgment when selecting items—understanding what travels well, what scales for groups, and what typically performs best across cuisines. • Audit menus for completeness, including but not limited to item descriptions, portion sizes, dietary tags, and allergen information. • Build and deliver final menu cards for client review and meal presentation. • Coordinate order logistics from approval through delivery, ensuring timely drop-offs and smooth execution. • Liaise with the Restaurant Operations, Logistics, and Client Operations Associates on-site to troubleshoot live order issues or partner concerns. • Help support and improve the internal product tool used for Managed Ordering workflows.