CLEAResult

Role Description We are seeking an experienced and strategic Senior Marketing Account Manager to support our East Market - in New York State! In this role, you will serve as the primary liaison between our agency and a portfolio of business in CLEAResult's East Region. You will develop and execute integrated marketing strategies that drive measurable results, strengthen client relationships, and support long term program success. Responsibilities include: - Serve as the primary point of contact for assigned clients, ensuring exceptional service, satisfaction, and retention. - Develop, present, and optimize data driven marketing strategies aligned to client goals and budgets. - Lead the planning and execution of integrated marketing campaigns, programs, and communications. - Draft strategic and creative briefs and collaborate with creative, digital, and shared services teams. - Monitor and report on KPIs, providing insights and recommendations for optimization. - Partner with program and business development teams to identify and pursue growth opportunities. - Manage budgets, project setup, timelines, and resource allocation to ensure operational efficiency. - Lead campaign reviews and post project debriefs to support continuous improvement. Qualifications - 8+ years of experience in marketing account management, client services, advertising, or communications. - Proven success leading integrated, multi channel marketing campaigns. - Proficiency with marketing analytics platforms, CRM tools, and reporting dashboards. - Ability to budget, forecast, and track marketing spend and performance metrics. - Strong project management skills with experience managing multiple concurrent projects. Requirements - Experience in energy efficiency, sustainability, or program driven marketing environments. - Agency experience with multi stakeholder accounts. - Advanced degree or marketing/communications certifications. - Familiarity with digital marketing platforms and demand generation frameworks. - Experience analyzing data to guide marketing strategy and client recommendations. Benefits - Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours. - 401(k) with company match. - Paid vacation, sick, personal and parental leave time. - Paid Volunteer Time: giving back to our communities is important to us. - Employee Recognition Program – convert your recognition points into gift cards. - Employee Assistance Program – offers benefits to help you manage daily responsibilities. - Access to on-demand training courses to advance further in your career. Company Description CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We create a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Role Description We are seeking an experienced and strategic (remote) Marketing Account Manager to support the Wisconsin Market! In this role, you will serve as the liaison between our agency and a portfolio of business in Madison, WI. You will develop and execute integrated marketing strategies that drive measurable results, strengthen client relationships, and support long term program success. Your responsibilities include: - Serve as the primary point of contact for assigned clients, ensuring exceptional service, satisfaction, and retention. - Develop, present, and optimize data driven marketing strategies aligned to client goals and budgets. - Lead the planning and execution of integrated marketing campaigns, programs, and communications. - Draft strategic and creative briefs and collaborate with creative, digital, and shared services teams. - Monitor and report on KPIs, providing insights and recommendations for optimization. - Partner with program and business development teams to identify and pursue growth opportunities. - Manage budgets, project setup, timelines, and resource allocation to ensure operational efficiency. - Lead campaign reviews and post project debriefs to support continuous improvement. Qualifications - 5+ years of experience in marketing account management, client services, advertising, or communications. - Proven success leading integrated, multi channel marketing campaigns. - Proficiency with marketing analytics platforms, CRM tools, and reporting dashboards. - Ability to budget, forecast, and track marketing spend and performance metrics. - Strong project management skills with experience managing multiple concurrent projects. Requirements - Experience in energy efficiency, sustainability, or program driven marketing environments. - Agency experience with multi stakeholder accounts. - Advanced degree or marketing/communications certifications. - Familiarity with digital marketing platforms and demand generation frameworks. - Experience analyzing data to guide marketing strategy and client recommendations. Soft Skills - Highly organized, detail oriented, and effective at prioritizing in fast paced settings. - Strong relationship building skills with a collaborative, client focused approach. - Excellent communication and presentation abilities. - Strategic, analytical thinker with strong problem solving skills. - Proactive, innovative, and committed to continuous improvement. Work Environment - Collaborative, mission driven culture focused on delivering measurable marketing impact. - Cross functional collaboration with creative, digital, analytics, program management, finance, and business development teams. - Balance of strategic planning, client engagement, and hands on project oversight. - Flexible work arrangements to support work life balance. - Occasional travel as needed. Benefits - Medical, Dental, and Vision Insurance; company-paid health care concierge service. - 401(k) with company match. - Paid vacation, sick, personal and parental leave time. - Paid Volunteer Time. - Employee Recognition Program – convert recognition points into gift cards. - Employee Assistance Program. - Access to on-demand training courses to advance further in your career. Compensation - Salary Range: $80,000–$85,000. - Placement within the range is based on alignment with the needs of the position. - Compensation Range: $83,000.00 - $124,600.00. - Currency: USD. Equal Opportunity Employer As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

• Guiding energy teams in identifying, evaluating, and implementing energy efficiency activities in commercial, industrial, and institutional facilities • Working with one or multiple clients • Helping program participants apply the principles of continuous improvement to energy management through group workshops and individual coaching

• Travel daily throughout a defined territory • Conduct entry-level commercial energy audits for small and mid-sized facilities • Engage directly with customers and contractors to explain program offerings, encourage participation, and address basic questions • Accurately document inspections, installations, and customer interactions in accordance with program requirements • Perform on-site installation of energy efficiency measures, including physical labor and use of basic tools • Identify, troubleshoot, and escalate basic technical or installation issues to program staff as needed

• Travel daily throughout a defined territory *Company Vehicle Provided* • Conduct entry-level commercial energy audits for small and mid-sized facilities • Engage directly with customers and contractors to explain program offerings, encourage participation, and address basic questions • Accurately document inspections, installations, and customer interactions in accordance with program requirements • Perform on-site installation of energy efficiency measures, including physical labor and use of basic tools • Identify, troubleshoot, and escalate basic technical or installation issues to program staff as needed

• Act as a representative to the customer's organization • Establishes and builds relationships in local, regional and national markets • Manages and promptly resolves customer concerns • Records, tracks customer interactions in accordance with corporation's procedures • Verifies product installations and that all paperwork received is accurate and complete • Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes • Develops strategies to drive increased savings acquisition • Works with engineering and program to research and analyze current and future technical specifications and requirements • Prepares sales forecasts • Troubleshoots technical issues and recommends solutions

• Serve as the primary marketing liaison for assigned clients in partnership with Program teams. • Maintain client satisfaction and strengthen relationships with an assigned group of accounts. • Identify opportunities to expand services and introduce innovative marketing tactics, channels, or service line offerings. • Nurture new business opportunities within existing clients to meet revenue targets. • Collaborate with Business Development, Program teams, and Program Directors to identify and grow opportunities across territories. • Develop an understanding of market nuances for assigned client groups, including competitive landscape, top-performing strategies, and consumer demand. • Work with senior account managers on day-to-day marketing planning, development, and execution for a suite of clients. • Forecast and track key account metrics (e.g., quarterly results, annual forecasts). • Interpret data analytics to inform strategy and optimize performance. • Draft creative/strategy briefs and ensure alignment with client requirements. • Partner with Producers to shepherd projects from conception to completion. • Collaborate with Financial Operations and Producers to ensure timely and accurate invoicing. • Assist in meeting agency KPIs and revenue goals.

• Support program delivery through management, validation, and analysis of program data across multiple systems and stakeholders • Develop, maintain, and enhance reporting tools and dashboards (including Power BI) to support program tracking, invoicing, and performance reporting • Coordinate data integration efforts between internal platforms, client systems, and subcontractor tools, ensuring accurate and timely data exchange • Partner with internal and external IT teams to support system integrations, including testing, troubleshooting, issue resolution, and ongoing maintenance • Assist in defining data requirements, mapping logic, and validation processes to ensure high data quality and alignment with reporting expectations • Support invoicing and reporting processes by ensuring data completeness, accuracy, and compliance with contractual requirements • Monitor program performance metrics and provide insights to support program management and decision-making • Contribute to process improvements, workflow optimization, and standardization across program operations • Coordinate across cross-functional teams (program, finance, IT, subcontractors) to support program execution and issue resolution • Support ad hoc analysis, reporting requests, and program operational needs as they arise

• Lead the design, commercialization, and successful realization of energy solutions across utility and public-sector programs. • Develop high-quality, client-specific solutions during the sales and proposal process. • Ensure those solutions are executable, scalable, and deliver measurable outcomes in the market. • Operate as a strategic leader, solution architect, and practice builder, influencing program design across geographies. • Define and standardize solution design methodologies, frameworks, and best practices across the organization. • Mentor and develop junior consultants and team members, strengthening internal consulting capabilities.

• Develop, and maintain scalable web applications with a focus on Magento • Extend and customize Magento functionality to support business requirements • Build and maintain integrations with third-party systems (CRM, ERP, payment gateways, etc.) • Develop and consume RESTful and SOAP APIs • Work with data formats including JSON and XML • Contribute across the stack, including frontend and backend development • Collaborate with Product, DevOps, and design teams to deliver high-quality features • Participate in triage, code reviews, testing, and CI/CD processes • Troubleshoot, optimize, and help scale existing systems