• Monitor insurance coverage on all properties within the mortgage portfolio to ensure compliance with investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA). • Review and verify hazard insurance documents for completeness, accuracy, and appropriate coverage amounts. • Track and process insurance renewals, cancellations, and reinstatements. • Disburse hazard insurance premiums from escrow accounts in a timely manner. • Coordinate force-placed insurance when borrower-provided coverage lapses, ensuring compliance with applicable laws. • Respond to borrower inquiries regarding insurance coverage, disbursements, and escrow accounts. • Work closely with insurance companies, agents, and vendors to resolve discrepancies and update records. • Maintain accurate records of insurance policies and track status in the servicing system. • Support the escrow analysis process with up-to-date insurance premium data. • Collaborate with Loss Draft and Claims departments on insurance claim-related issues. • Assist in audits and regulatory reporting as required. • Other duties as assigned

• Provide insurance quotes and utilize selling techniques to close sales • Provide a high level of support and consultation as it relates to quoting, selling and servicing insurance policies • Resolve customer complaints and seek management assistance for complaint resolution • Monitor and maintain a closed loop feedback process to ensure customer requests and expectations are exceeded • Establish open communication and build professional relationships with other departments • Execute specialty team processes and strategies as assigned by OnStar Insurance leadership

• Investigates insurance claims in various settings • Assesses loss or damage from events like weather, earthquakes, and fire • Conducts property inspections and photographs claim sites • Obtains necessary information from the claimant and experts • Recommends proper claim amounts to insurance companies • Prepares reports to insurance carriers outlining conclusions and recommendations • Submits reimbursement reports in accordance with policies and standards

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Examiner-in-Charge (EIC) for the Vermont Department of Financial Regulation, Captive Insurance Division, your primary responsibilities include: - Examinations and ongoing oversight of Vermont domiciled captive insurance companies. - Leading a team of examiners in evaluating areas of captive insurance company operations and business practices, including: - Corporate governance - Strategy - Business plan - IT systems - Internal controls - Financial reporting - Regulatory compliance - Conducting research and assigned special projects. - Conducting annual and quarterly surveillance for a portfolio of companies. An EIC must be self-motivated and possess strong time management, organization, critical thinking, and communication skills. Qualifications - Graduate degree in Finance, Accounting, Business Administration, or a related field AND two (2) or more years of experience at or above a technical level in accounting, auditing, or financial examination, INCLUDING two (2) or more years involving insurance operations and supervisory responsibilities. - OR Bachelor's degree AND four (4) or more years of experience at or above a technical level in accounting, auditing, or financial examination, INCLUDING two (2) or more years involving insurance operations and supervisory responsibilities. - OR One year as an Insurance Examiner III. Requirements - Employees involved with financial examinations will be required to obtain the CFE designation within 48 months of employment. Benefits - 80% State paid medical premium and a dental plan at no cost for employees and their families. - Work/Life balance: 11 paid holidays each year and a generous leave plan. - State Paid Family and Medical Leave Insurance (FMLI). - Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan. - Tuition Reimbursement. - Flexible spending healthcare and childcare reimbursement accounts. - Low cost group life insurance. - Incentive-based Wellness Program. - Qualified Employer for Public Service Student Loan Forgiveness Program.