This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Product Manager II, Search Platform, you are the architect of the infrastructure that powers search experiences across HCP. This is a platform role: your primary customers are internal domain teams, and your impact is measured by how effectively they can build, ship, and evolve high-quality search experiences. You hold two perspectives simultaneously: building for an elite developer experience without losing the thread back to Pro outcomes. You set the long-term vision for the search infrastructure that powers HCP - defining how it scales, evolves, and enables product teams to deliver high-quality search experiences. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success. What you do each day: - Define the long-term vision for search infrastructure at HCP - Identify opportunities to accelerate product velocity to meet domain teams' needs - Make decisions about infrastructure and internal builds that will have the most direct impacts on our Pros and our business - Bring an AI-first mindset to your work - using AI tools to compress discovery, spec writing, and cross-functional coordination so the team spends more time building and less time syncing - Analyze performance, latency, and search quality to proactively surface risks and evaluate opportunities to improve search across the platform - Own and communicate the Search Platform roadmap, balancing reliability with high-leverage capabilities - Define and evolve the contracts between the platform and domain teams (i.e. schemas, field standards, APIs...) - Improve workflows for schema changes and re-indexing to reduce friction and risk - Partner with engineering on index design, data pipelines, search APIs, and observability - Improve abstraction layers so domain teams can build search experiences without needing deep infrastructure expertise - Establish feedback loops with domain teams to continuously improve developer experience and platform usability Qualifications - 4+ years of product management experience, specifically with platform, infrastructure, or developer-facing products - Practical experience working with product management for platforms and ideally search systems (i.e. OpenSearch, Elasticsearch, or similar...) - Experience defining APIs, SDKs, or internal platform contracts consumed by other teams - Strong analytical skills with the ability to define and monitor platform health and performance metrics - SaaS product experience, ideally supporting business workflows where search is mission-critical - Demonstrated ability to leverage AI tools to accelerate product development, improve engineering collaboration, and ship higher-quality outcomes faster - Bachelor’s degree or equivalent work experience Requirements - Genuine motivation to champion for the Search Platform team direct customers (i.e., internal product/engineering teams) - Experience working with hybrid search architectures that combine traditional keyword/vector search with AI or LLM-based retrieval (e.g. RAG, semantic search, re-ranking) - Familiarity with applied ML or LLM integration patterns in product environments - Ability to operate strategically while unblocking tactical infrastructure issues - Clear, persuasive communication style that makes complex infrastructure tradeoffs legible to stakeholders - Genuine care for end-customer outcomes and connecting platform investments to Pro workflows - Track record of delivering outcomes in fast-paced environments Benefits - A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) - Paid holidays and flexible, take-it-as-you-need-it paid time off - Equity in a rapidly growing startup backed by top-tier VCs - Monthly tech reimbursements - A culture built on innovation that values big ideas, no matter where they come from Company Description Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description National Debt Relief is looking for a Senior Product Manager to lead the Applied AI team. This role is equal parts product vision and execution management, you'll own the roadmap for the team's AI initiatives while also driving the day-to-day coordination, delivery, and stakeholder communication that keeps projects moving forward on time and on target. The Applied AI team's portfolio will evolve as the company's needs and the technology landscape shift. You'll need to be someone who can manage what's in front of you today while keeping an eye on what's next. Current initiatives span: - Conversational AI (voice and chat) - Internal knowledge tooling This is a high-visibility role with direct exposure to senior leadership and a fast-moving product area. Responsibilities - Product Ownership - Own the Applied AI team's product roadmap, balancing near-term delivery with longer-term strategic bets. - Identify and evaluate new AI opportunities that align with business goals, bringing forward recommendations on where the team should invest next. - Write clear product requirements, user stories, and success criteria. - Partner with engineering to evaluate build-vs-buy decisions and manage third-party vendor relationships. - Champion a data-informed approach to product decisions, defining KPIs and holding the team accountable to outcomes. - Stay current with trends in AI/ML, large language models, conversational AI, and adjacent technologies — and translate those trends into actionable product opportunities. - Project & Delivery Management - Manage day-to-day team progress across multiple concurrent workstreams, removing blockers and ensuring work stays on track. - Maintain project plans, timelines, and status documentation so that nothing falls through the cracks. - Run standups, sprint ceremonies, or whatever cadence keeps the team moving efficiently. - Report regularly to senior stakeholders on project status, key metrics, risks, and opportunities. - Coordinate cross-functional dependencies with engineering, design, operations, and other product teams. - Proactively flag risks and tradeoffs, and drive decisions when priorities compete. Current Initiatives - Voice AI — Development and optimization of an AI-powered voice bot experience, with potential vendor partnerships (LiveKit, Sierra, or similar platforms). - Conversational Chat AI — Rollout of an AI chatbot across the homepage, landing pages, and key customer journeys. - Internal Knowledge Base Tooling — AI-powered tools that help internal teams access information faster and more accurately. Qualifications - 5+ years of product management experience, with at least 2 years focused on AI, ML, or conversational AI products. - Demonstrated experience shipping AI-powered products to production — not just prototypes. - Strong project management instincts — you naturally bring structure, accountability, and visibility to complex, multi-workstream efforts. - Comfort working with technical teams and enough fluency to engage meaningfully on architecture, model selection, and integration tradeoffs. - Excellent stakeholder management skills — you can translate technical progress into business language and keep leadership aligned. - Experience managing vendor relationships and evaluating third-party AI platforms. - Excellent written and verbal communication skills. - Self-directed and comfortable operating with ambiguity in a fast-paced environment. Nice to have - Experience with voice AI platforms (LiveKit, Sierra, Parloa, Replicant, or similar). - Experience with chatbot or conversational AI platforms (Cognigy, Amazon Lex, Google Dialogflow, Kore.ai, Yellow.ai, or similar). - Background in fintech, financial services, or debt relief / credit counseling. - Hands-on experience with LLMs, prompt engineering, or retrieval-augmented generation (RAG) architectures. - Formal project management experience or certification (PMP, Agile/Scrum, etc.). - Experience with A/B testing and experimentation frameworks. National Debt Relief Role Qualifications - Computer competency and ability to work with a computer. - Prioritize multiple tasks and projects simultaneously. - Exceptional written and verbal communication skills. - Punctuality expected, ready to report to work on a consistent basis. - Attain and maintain high performance expectations on a monthly basis. - Work in a fast-paced, high-volume setting. - Use and navigate multiple computer systems with exceptional multi-tasking skills. - Remain calm and professional during difficult discussions. - Take constructive feedback. - Available for full-time position, overtime eligible if classified non-exempt. Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. The salary for this position is $125,500 to $144,500 annually. Benefits - Generous Medical, Dental, and Vision Benefits - 401(k) with Company Match - Paid Holidays, Volunteer Time Off, Sick Days, and Vacation - 12 weeks Paid Parental Leave - Pre-tax Transit Benefits - No-Cost Life Insurance Benefits - Voluntary Benefits Options - ASPCA Pet Health Insurance Discount - Access to your earned wages at any time before payday Company Description National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution.

Job Title: Product Manager - Conversational AI Platform Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Transform Enterprise Customer Service with AI-Powered Automation Concentrix is looking for a technically-minded Product Manager with deep enterprise software experience to lead our conversational AI platform. If you have an engineering background and have built AI products that actually solve real business problems, we'd love to talk. About the Role You'll be the product leader for a sophisticated conversational AI platform that helps enterprises automate customer interactions across voice, chat, and messaging channels. This isn't just another chatbot – we're building intelligent, context-aware systems that handle complex, multi-turn conversations at enterprise scale. Our platform combines advanced natural language understanding with seamless integrations into existing enterprise infrastructure. You'll work directly with Fortune 500 customers who depend on our technology to handle millions of customer interactions while maintaining the quality and compliance standards their businesses require. What You'll Do Strategic Product Leadership - Product Strategy: Define the technical roadmap for our AI platform, balancing cutting-edge capabilities with enterprise reliability requirements - Market Analysis: Research competitive AI solutions and emerging technologies (including agentic AI approaches) to inform product direction - Technical Decision Making: Partner with engineering leadership to make architectural decisions that impact scalability, performance, and customer outcomes - Stakeholder Alignment: Translate complex AI capabilities into clear business value propositions for executive stakeholders Cross-Team Technical Coordination You'll orchestrate product development across four specialized engineering teams: - Orchestration Team: Conversation flow engine, intent routing, and session state management - Integration Team: Enterprise connectors (Salesforce, ServiceNow, CCaaS platforms), API design, and webhook infrastructure - Reporting Team: Real-time analytics, observability tools, and customer-facing dashboards - Channel Gateway Team: Voice processing, webchat widgets, SMS/messaging, and new channel development This role requires deep technical understanding to manage complex dependencies, coordinate releases, and ensure system-wide performance and reliability. Enterprise Customer Engagement - Technical Discovery: Lead customer technical evaluations, understanding integration requirements and enterprise constraints - Requirements Engineering: Transform customer use cases into detailed technical specifications and user stories - Solution Architecture: Collaborate with customers' technical teams on implementation approaches and system design - Post-Launch Optimization: Analyze performance data and customer feedback to drive continuous product improvements What We're Looking For Required Background - Engineering Foundation: Computer Science, Software Engineering, or equivalent technical degree preferred - Enterprise Software Experience: 3-5 years in product management for complex B2B software with multi-stakeholder sales cycles ($100K+ ACV) - AI/ML Product Experience: Hands-on experience building and launching AI-powered products, with understanding of model training, deployment, and monitoring - Technical Product Management: Experience writing technical specifications, managing API roadmaps, and working closely with engineering teams on architecture decisions - Platform Experience: Understanding of microservices, cloud infrastructure, and enterprise integration patterns Strongly Preferred - Agentic AI Experience: Experience with AI systems that can take actions, maintain context, and handle complex multi-step workflows - Conversational AI Background: Previous work on chatbots, voice assistants, or dialogue systems - Enterprise Integration Expertise: Deep knowledge of CRM/ERP integrations, telephony systems, or contact center technologies - Technical Leadership: Experience leading technical product decisions in complex, multi-team environments Technical Skills - API and Integration Design: Understanding of RESTful APIs, webhooks, and enterprise integration patterns - AI/ML Fundamentals: Knowledge of NLP, machine learning model deployment, and AI system reliability - Cloud Platforms: Familiarity with AWS/Azure/GCP services and enterprise deployment models - Data and Analytics: Experience with product analytics, A/B testing, and performance monitoring - Telephony Knowledge (Bonus): Understanding of SIP protocols, IVR systems, or contact center infrastructure Leadership Qualities - Technical Communication: Ability to discuss complex AI concepts with both technical and business stakeholders - Cross-Functional Influence: Experience driving alignment across engineering, sales, and customer success teams - Problem-Solving Mindset: Approach challenges with first-principles thinking and technical depth - Customer-Centric: Direct experience working with enterprise customers on technical implementations Why This Role Stands Out - Real AI Impact: Work on production AI systems handling millions of customer interactions for major enterprises - Technical Depth: Solve complex technical challenges while building products that customers love - Emerging Technology: Get hands-on with the latest advances in conversational AI and agentic systems - Enterprise Scale: See your product decisions impact how Fortune 500 companies serve their customers - Growth Opportunity: Join during a pivotal moment in AI adoption with significant room for career advancement Ideal Candidate Profile We're specifically looking for someone who has: - Built AI products from concept to production deployment - Worked directly with enterprise engineering teams on complex integrations - Experience with either conversational AI, agentic AI systems, or similar AI-powered automation tools - A technical background that allows for deep collaboration with our engineering teams - Track record of successful product launches in enterprise software environments Ready to build the future of enterprise AI? If you're excited about combining deep technical knowledge with customer-focused product strategy, we'd love to hear from you. The base salary for this position is $106,087-$190,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 3/23/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: - English: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf - Spanish: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/ #WFH #LI-Remote Location: USA, TX, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next. Location: Los Gatos, CA, Los Angeles, CA, or Remote (within North America). Regular travel to Los Gatos and Los Angeles is required. The Team The Content Platform Operations & Publishing (CPOP) team sits at the intersection of AI and machine learning, the consumer experience and the Netflix Studio. We are an integral part of making the Netflix experience feel personal and relevant by developing innovative approaches to how we promote, localize, and distribute our content. Our products impact both our members and the content creators, linguists, editors and executives who make our shows and films possible. We are seeking a Product Manager with strong understanding of machine learning and passion for AI innovation and technology to lead strategic initiatives that will transform our internal tools and content operations. In this role, you will: - Drive the integration of state-of-the-art AI and machine learning models into our content platform and publishing tools enabling hyper-personalized and contextually relevant experiences for global audiences. - Collaborate with cross-functional teams to develop intelligent systems that automate and optimize the creation of high-quality promotional assets, supporting our rapidly expanding content catalog. - Identify and implement novel AI-driven solutions to complex challenges in content distribution, asset management, and language experiences, ensuring our platform remains at the cutting edge of entertainment technology. - Partner with researchers, engineers, and stakeholders to translate the latest advancements in AI into scalable, user-centric products that empower both Netflix members and our creative partners. If you thrive at the intersection of AI technology and entertainment, and are excited to shape the future of content operations through innovation, we’d love to hear from you! Responsibilities include: - Build strategic roadmaps, taking product concepts from idea through validation, shipping, measurement, and iteration. You will author strategy memos and presentations to represent your team's work to senior executives. - Lead the incubation and system design of new Machine Learning or AI capabilities, from idea to production in partnership with applied researchers, data scientists, and engineers, and integrating these capabilities into our suite of tools. - Discover new needs that artists, creators and content executives have, distilling their needs into product roadmaps and delivering solutions that drive real business impact. - Communicate your vision and strategy broadly throughout the organization, presenting technical and complex information to non-technical audiences. - Use exceptional analytical and ML/AI evaluation skills and a rigorous, hypothesis-driven approach to inform priorities, build business cases, and measure impact. What We’re Looking For While no candidate will check every box, we are looking for a senior Product Manager with a proven track record of success. - 8+ years of product management experience with a proven record of prioritizing and successfully launching impactful products or platforms. - Intermediate or advanced knowledge of Machine Learning techniques and evaluation best practices - Ability to mobilize an entire organization toward a common goal and build strong relationships across functions and geographies. - Previous experience in leading end-to-end products that incorporate Machine Learning and AI focused solutions (i.e. agentic AI), including experience launching AI-enabled products and perfecting/customizing underlying models. - Previous experience with the ML lifecycle (data collection and labeling, model evaluation, etc.). - Applied experience using data to inform priorities and evaluate impact. - Excellent written and verbal communication skills. - Experience building products for creative teams, internal partners, or B2B enterprise clients. - Experience with media supply chains, localization, or translation is a plus. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $440,000.00 - $725,000.00. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. Netflix is a unique culture and environment. Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.