
Optum
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Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
763 Jobs
Information Security Engineering Consultant - Tanium)
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2360261 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: - Perform daily operational activities as a Tanium Administrator, including client health monitoring, platform health checks, and taking corrective actions as required - Manage Tanium RBAC configurations, including User groups, Personas, Content sets, Computer groups, Module action groups - Develop and maintain custom Tanium sensors and packages to meet operational and business requirements - Plan and execute client and platform upgrades, ensuring version consistency across deployed products and policies - Evaluate and validate new Tanium features in staging or test environments prior to production rollout - Handle complex business use cases and operationalize Tanium solutions accordingly - Administer and support Tanium modules including Core, Asset, Discover, Impact, Reveal, Comply, Patch, Deploy - Coordinate with Tanium Technical Support and internal teams to resolve critical or escalated issues - Create and maintain comprehensive Tanium documentation, including configuration standards, SOPs, and operational guides - Conduct knowledge sharing sessions for operations and functional teams to improve platform adoption and efficiency - Collaborate with functional teams to integrate Tanium with compatible tools and platforms - Administer, maintain, and operate the CrowdStrike and Microsoft Defender for Endpoint platform for assigned clients - Perform daily endpoint security checks, including sensor status, agent connectivity and policy compliance - Coordinate containment actions such as device isolation, process termination and file quarantine - Support SOC/SIR teams during incident response and escalation scenarios - Manage and maintain EDR policies including - Prevention and Detection policies, Real-Time Protection, Attack Surface Reduction rules, Behavioral detection tuning - Configure and manage exclusions, whitelisting and false-positive handling - Create and maintain dashboards and reports for - Endpoint compliance, EDR metrics - Troubleshoot EDR agent issues including - Sensor health problems, Performance degradation, Policy conflicts, Update failures - Work closely with Endpoint and Infrastructure team to resolve conflicts - Develop and maintain EDR SOPs, runbooks, and operational documentation - Analyze, troubleshoot, and resolve platform related issues across Tanium and EDR environments - Automate routine administrative tasks to improve operational efficiency - Support transformation initiatives and projects as required by the organization - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - 4+ years of experience with Tanium Administration, Microsoft Defender for Endpoint, Crowdstrike - 3+ years of experience in IT infrastructure operations or a similar role - Proven hands-on experience administering the Tanium platform, with solid expertise in the Patch module - Hands-on experience with OS and application patching at scale using Tanium Patch or similar endpoint management tools - Experience managing Microsoft Defender for Endpoint, including exclusions, troubleshooting, and fine tuning endpoint security configurations - Experience performing vulnerability scans using Tanium Comply or equivalent solutions - Knowledge of IT security best practices and experience implementing security controls on end user devices - Solid understanding of vulnerability management and patch lifecycle best practices - Familiarity with ITIL processes and best practices - Proven ability to troubleshoot: - OS and application errors - Connectivity and performance issues - Proven excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders - Demonstrated proactive approach to identifying and resolving technical issues - Willingness to work in shifts, including weekends and holidays, as required At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.
Senior AI/ML Applied Scientist - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2368475 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. Optum AI is UnitedHealth Group's enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform. Optum AI team members: - Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone - Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development - Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world's top universities You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Developing and implementing models and methods that extend and improve LLM capabilities and reliability - Research, design and implement scalable machine learning models for real-time processing - Developing new solutions and science best practices in Responsible AI - Developing our research and innovation agenda - Defining the strategies, priorities, and metrics for technical progress in Deep Learning, RAG and LLMs - Collaborating with the Optum AI team and fellow scientist and engineers - Driving adoption of new science and best practices among service teams You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Ph.D. in Machine Learning with focus on NLP and/or GenAI or a Master degree in computer science or related quantitative field - 5+ years of experience using ML to solve problems in natural language processing (NLP), multimodal RT processing, and/or other AI domains - 3+ years of experience in Generative AI, grounding architectures, fine-tuning LLMs and/or improving pre-train LLM's performance - 3+ years of DL frameworks such as PyTorch and/or TensorFlow - 3+ years of developing machine learning applications - 3+ years of solid NLP research and developing experience Preferred Qualifications: - Experience with Advanced Deep Learning, applied math and statistics - Experience developing and refining graph science methods and LLMs - Experience developing agentic frameworks to empower autonomous agent - Proven solid technical and scientific knowledge about generative AI *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $130,000 to $162,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #optumaiscience UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #OptumTechPJ
Senior AI/ML Software Engineer - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2366939 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. Optum AI is UnitedHealth Group's enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform. As a Senior AI/ML Software Engineer, you will be responsible for the design and implementation of cutting-edge AI/ML systems for real-world healthcare challenges at Optum; including problems around improving patient engagement through smart nudging, predicting onset and progression of disease, Large Language Model solutions for summarizing large scale patient information, and optimizing clinical trials using both structured and unstructured (text) data. As a senior engineer in charge of AI systems, you will apply state-of-the-art approaches for MLOps to ensure the performance, scalability and reliability of machine learning models serving our customers and build data pipelines that deliver real-time insights. Optum AI team members: - Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone - Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development - Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world's top universities You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Own the inference and delivery of machine learning insights to multiple customers - Manage, monitor, and scale machine learning systems, delivering insights to multiple customers - Partner with cross-functional engineering teams to implement scalable, flexible pipelines that bring AI innovations into real-world products - Work with large-scale data and distributed computing frameworks to process and analyze high-volume healthcare datasets efficiently - Drive pipeline efficiency and reliability through profiling, refactoring and advanced engineering - Develop new data pipelines to improve ML model usage You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor of Science in computer science or related quantitative field - 5+ years of professional software engineering experience, with at least 3+ years building and operating production ML systems - Expert-level Python experience, including writing production-grade, testable, and maintainable code - Hands-on experience building and deploying APIs using FastAPI (or similar Python web frameworks) in a production environment - Solid experience deploying, managing, and scaling services in Kubernetes, including: - Containerization (Docker) - Helm or equivalent deployment tooling - Resource tuning, autoscaling, and failure recovery - Proven experience with MLOps practices, including: - Model deployment and versioning - Monitoring model performance, drift, and system health Preferred Qualifications: - Experience with AzureML, DataBricks, and Azure Kubernetes - Experience with distributed computing approaches - Expertise in ML Ops, for example, model monitoring, drift detection, and event-based model retraining - Proven solid technical communication skills - Proven ability and drive to learn independently - Proven problem-solving and analytical thinking - Proven ability to explain technical decisions to stakeholders #OptumTechPJ *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $120,100 - $214,500 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #optumaiscience UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #OptumTechPJ
Senior Director AI ML Engineering
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2369883 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: - Strategic Leadership & Portfolio Oversight - Define and drive the AI/ML engineering vision, strategy, and execution roadmap for Healthcare and Life Sciences aligned to enterprise priorities and client transformation agendas - Lead a portfolio of multiple concurrent client engagements, ensuring strategic alignment, delivery excellence, financial performance, and customer satisfaction - Identify opportunities to expand AI/ML adoption across healthcare and life sciences use cases, including clinical, operational, research, and commercial domains - Partner with business leaders to build long-term strategies for scaling AI-powered products, platforms, and services - Provide executive oversight for complex AI programs from ideation through deployment, adoption, and value realization - Client Engagement & Executive Relationship Management - Serve as a senior executive sponsor and trusted advisor for clients across healthcare and life sciences engagements - Engage directly with client leadership to understand strategic priorities, business challenges, and innovation opportunities, translating them into actionable AI solution roadmaps - Lead executive-level discussions, solution presentations, strategic workshops, QBRs, and transformation reviews with internal and external stakeholders - Drive client confidence through proactive communication, transparent governance, and measurable delivery outcomes - Identify growth opportunities within existing accounts and support business development through AI solution positioning, proposal reviews, and strategic pursuit leadership - AI/ML Solution Leadership - Oversee the design, development, and deployment of scalable, secure, and production-grade AI/ML solutions across a variety of healthcare and life sciences use cases - Drive the adoption of advanced AI capabilities such as: - Machine Learning and Predictive Analytics - Natural Language Processing (NLP) / Natural Language Understanding (NLU) - Deep Learning - Computer Vision - Speech/Language AI - Generative AI and Large Language Models (LLMs) - Intelligent Automation and Decision Support - Ensure solutions are architected for scalability, maintainability, explainability, and regulatory readiness - Guide teams on applying AI responsibly, including model governance, fairness, observability, and risk mitigation - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Undergraduate degree or equivalent experience - Typically 15+ years of overall experience, with significant leadership experience in AI/ML engineering, advanced analytics, digital transformation, or data-driven product/solution delivery - Experience leading teams working with platforms and frameworks such as TensorFlow, PyTorch, Scikit-learn, and cloud ecosystems such as Azure, AWS, or GCP - Solid technical depth in: - Machine Learning and Deep Learning - NLP / NLU - Predictive Analytics and Statistical Modeling - AI platform architecture and deployment - MLOps and model lifecycle governance - Proven success leading large, complex, and multi-client AI/ML engagements in healthcare, life sciences, or closely related regulated industries - Proven solid programming and technical leadership capabilities with technologies such as Python, SQL, Spark, cloud-native services, and enterprise AI/ML frameworks - Demonstrated capability to lead both solution strategy and execution across diverse stakeholder groups and business contexts Preferred Qualifications: - Bachelor's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Engineering, Statistics, Mathematics, or a related discipline; Master's or advanced degree - Experience with Healthcare & Life Sciences Domain Leadership - Experience in leading AI/ML programs leveraging diverse healthcare and life sciences datasets, including: - Electronic Health Records (EHR/EMR) - Claims and billing data - Clinical notes and documentation - Provider, member, and patient data - Lab, pharmacy, and utilization data - Life sciences data related to research, trials, medical affairs, and commercial analytics At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Exetech
Info Security Engineer - GRC and TPRM
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2367165 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This role is responsible for conducting security risk assessments of vendor-provided solutions within a healthcare environment, focusing on the protection of sensitive health information and organizational systems. This role evaluates vendor controls against frameworks such as NIST SP 800-53 and ensures alignment with HIPAA security requirements, identifying gaps and recommending mitigation strategies. The analyst leverages knowledge of U.S. healthcare technologies (e.g., EHR systems, medical devices) and associated cybersecurity risks to support informed, risk-based decision making. Primary Responsibilities: - Governance, Risk & Compliance (GRC): - Develop and maintain GRC frameworks aligned with organizational goals and regulatory requirements - Perform third party risk assessments with an emphasis on solution-specific assessments, requiring a knowledge of US-based healthcare information technology - Ensure compliance with regulatory requirements for our clients - Monitor information security risks and drive remediation of policy exceptions - Conduct control testing to evaluate maturity and effectiveness of security controls (HIPAA/HITRUST/NIST 800-53) - Work with business stakeholders on defining risk thresholds, implementing risk frameworks, and remediate identified gaps - Stay current on regulatory changes, security trends, and compliance requirements - Create executive summary /reporting for executives - Serves as POC (Point of Contact) in lead's absence - Led and supported GRC platform implementation activities, including tool configuration, workflow customization, process integration, testing, and user support - Third-Party Risk Management (TPRM): - Establish a baseline of vendor risk and identify areas of potential exposure - Design and implement a consistent Vendor Risk Management (VRM) program with an emphasis on vendor solutions, aligned with internal policy and regulatory requirements - Conduct pre-contract due diligence and ongoing vendor solution risk assessments - Develop mitigation plans and partner with internal stakeholders to monitor vendors post-contract - Provide guidance to business units and sourcing teams on VRM requirements - Maintain structured governance for vendor risk and procurement compliance - Continually reassess operational risks and emerging threats related to vendors and vendor supplied solutions - Create executive summaries with recommendations for remediation and risk disposition - Track key vendor related metrics - Worked on Third-Party Risk Management (TPRM) platform implementation projects, including onboarding, configuration, and end-to-end lifecycle management of third-party vendors through the platform - Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: - Bachelor's degree in information security, Risk Management, or related field (or equivalent experience) - 5+ years of experience in Governance, Risk & Compliance and/or Third-Party Risk Management - Solid understanding of risk management frameworks (HIPAA, HITRUST, NIST 800-53) and regulatory requirements - Proficiency in GRC platforms and vendor risk management tools - Proven excellent analytical skills with ability to interpret large datasets and create actionable reports - Proven solid verbal and written communication skills; ability to present recommendations to senior leadership - Proven ability to work independently and manage complex, less-structured issues Preferred Qualifications: - Experience in developing risk frameworks and dashboards - Exposure to federal/state regulatory compliance requirements - Familiarity with healthcare technologies such HER systems, biomedical devices, SaaS, etc. - Familiarity with procurement processes and vendor governance - Proven ability to act as a point of contact and lead in absence of senior leadership Key Competencies: - Risk Analysis & Assessment - Vendor Risk Management - Regulatory Compliance - Process Improvement - Stakeholder Communication - Problem Solving & Decision Making At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.
Finance Manager, Cost Management- Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2376857 UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together. This position is responsible for the day-to-day governance of UHG Corporate Services' Cost Management Program and general support of the FP&A team. This is a newly created role that will have exposure and impact at an enterprise level as a process leader for Corporate. This position will ensure that cost management activities within the real estate and procurement teams are properly defined, measured and reported to stakeholders. It is the responsibility of this position to ensure that the appropriate financial systems and controls are in place to confirm the accuracy and quality of the end products. The position is also responsible for leading financial analysis and modeling of real estate transactions, including acquisitions, dispositions, leases, and development projects. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Establish and govern the Cost Management Program for UHG Corporate Services. Single source of truth for intake, review, financial modeling, approval, reporting of all cost management activities; ensuring appropriate scope, definition and data integrity throughout - Partner with stakeholders to solve any gap in performance targets - Lead small-to-medium, cross-functional projects that will establish financial programs to consolidate and promote cost reduction activities - Support the following teams by gathering inputs and assessing financial benefits: Real Estate Strategy and Transaction Management, Finance, Procurement, Legal - Thought partner to the teams above by establishing methods for substantiating and promoting value with an appropriate balance of effort - Governance for third party cost management; reviews work and provides recommendations for improvement - Develop and maintain complex financial models to assess real estate transactions - Monitor ongoing performance of real estate assets against initial projections, updating models as necessary - Prepare investment memoranda and presentation materials summarizing model outputs and recommendations for internal and external stakeholders - Key resource for Corporate Services M&A to support Real Estate integration efforts of acquired entity - Traditional FP&A objectives in support of UHG Real Estate portfolio You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelors degree in Finance or Accounting, or equivalent field - 4+ years of finance and/or accounting experience - 1+ years of leading cross-functional projects to implement finance programs - Intermediate or higher experience in Excel - Traditional corporate finance experience involving large-scale forecasts, month-end review, P&L analysis & commentary, communicating results to customers and/or leadership, etc. - Experience presenting insights and recommendations to senior leadership, with the confidence to constructively challenge assumptions and influence decision-making when appropriate - Experience serving as a process owner and key finance resource within a highly matrixed organization; maintaining relationships with key business partners - Experience leading cross-functional projects to implement finance programs - Proven effective communication skills to present complex financial information clearly to both technical and non-technical stakeholders - Proven analytical thinking with attention to detail and accuracy in model construction - Experience managing a suite of reporting & analysis in which there was accountability for quality and consistency of narrative across, potentially, disparate products Preferred Qualifications: - Experience supporting a real estate and/or procurement organization - Experience in CoStar, Essbase, PeopleSoft - Traditional project management experience - Experience supporting cost reduction activities on behalf of an organization - Experience connecting the needs of internal, business customers to the delivery by operational owners - Experience collaborating with operational owners to identify and communicate financial modeling; with preference given to collaboration in which there was influence without authority *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Technical Product Management - Cloud Optimization - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2376303 Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. We are seeking a Technical Product Manager - Cloud FinOps & Cost Analytics to lead and scale product capabilities across our healthcare payer technology portfolio. This role sits at the intersection of business strategy, customer experience, data, and engineering, and is critical to translating customer and market insights into high impact, scalable products. The ideal candidate is a trusted product leader who can drive product strategy and execution, influence across business and technology teams, and build solid product talent. This role requires deep experience managing complex product ecosystems, balancing competing priorities, and operating effectively in a regulated healthcare environment. The Technical Product Manager - Cloud FinOps & Cost Analytics owns the identification, prioritization, and execution of cloud optimization opportunities across multi cloud environments. This role partners closely with engineering, FinOps Team, architecture, and customer teams to translate usage, cost, and performance signals into actionable optimization products, insights, and measurable outcomes. A core expectation of this role is leveraging AI and data driven techniques to scale optimization discovery, accelerate decision making, and improve customer engagement-helping application teams adopt cost efficient, scalable, and resilient cloud practices. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Cloud & Onprem Optimization Outcomes Own and drive the identification, prioritization, and delivery of cloud & on-prem optimization opportunities across compute, storage, networking, and data platforms - producing measurable cost and efficiency improvements through both rate optimization (reserved instances, committed-use discounts, savings plans, spot/preemptible) and usage optimization (right-sizing, autoscaling, idle-resource reclamation) - AI/ML Cost Optimization & Unit Economics Drive Cost Optimization & Efficiency across cloud and AI/ML consumption by understanding AI unit economics - instrumenting spend across providers (OpenAI, Anthropic, Gemini etc..) and environments (GPU-based SKUs, token-based billing, agent/inference services, call-center AI) and translating raw usage into cost-per-token, cost-per-inference, and cost-per-agent-run. Build on that foundation with AI-assisted analytics, Generative AI, and Agentic AI to scale discovery of waste, automate recommendations, and autonomously trigger or recommend remediation - deploying AI agents that continuously monitor environments, surface emerging waste patterns, and accelerate optimization decisions - Analytics & Reporting - Perform hands-on analysis of cloud billing and usage data and build reports on-demand bases that turn raw consumption into executive-ready insight - Market & Industry Intelligence Monitor industry trends in Generative AI, Agentic AI, and AI-driven FinOps to inform product roadmap and strategy, and benchmark internal AI unit costs against market rates - Product Features & Execution Define and execute a focused product roadmap for cloud optimization capabilities, translating insights into scalable features, tools, and enablement patterns - Customer & Stakeholder Engagement Partner with application teams, finance, and technology leaders to align optimization initiatives to business priorities and drive adoption and value realization - Data-Driven Measurement Define success metrics (realized savings, utilization improvements, adoption rates) and continuously refine product strategy based on outcomes and feedback - Cross-Functional Leadership Collaborate with engineering, architecture, FinOps, and operations to deliver secure, compliant, and scalable optimization solutions - Executive Communication & Governance Prepare and deliver high-quality materials for Monthly and Quarterly Business Reviews (MBRs/QBRs), CIO briefings, and delegate meetings - executive readouts, savings scorecards, forward-looking pipeline narratives, and strategic recommendations - ensuring leadership has timely, accurate, and actionable visibility into optimization performance and priorities You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 7+ years of experience as a Technical Product Manager driving outcomes across cloud, platform, or FinOps-related products - 3+ years of experience with cloud cost drivers, reserved-instance strategies, optimization levers, and value realization across Azure, AWS, GCP, Snowflake, Databricks, MongoDB, and data center environments - 2+ years of experience in data analytics related to cloud & on-prem optimization through metrics - 2+ years of experience with data visualization tools such as Power BI, Tableau, or Looker/Data Studio - 1+ years of experience building AI agents and using AI-assisted tools for product management, analysis, and decision support - Experience with SQL scripting - Experience with advanced Excel skills - pivot tables, VLOOKUP/INDEX-MATCH, conditional formulas, and data modeling - Experience partnering with customers or application teams to drive adoption and behavior change - Experience translating complex technical and financial data into clear, actionable product direction - Experience in backlog management, prioritization, and agile delivery Preferred Qualifications: - Certifications: Azure Fundamentals (AZ-900), AWS Cloud Practitioner, Google Cloud Digital Leader, or FinOps Certified Practitioner - Experience with cloud billing data, ETL/ELT pipelines, or data warehousing (BigQuery, Snowflake, Databricks) - Experience building or working with Copilot / AI agent integrations in enterprise environments *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Junior Architect / Senior Data Engineer - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2374167 Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. We are seeking a Senior Azure Data Engineer to help design, build, and operate our next-generation enterprise data platform on Microsoft Azure. You will own end-to-end delivery of data pipelines and data products that power analytics, regulatory reporting, operational dashboards, and emerging AI/ML use cases. You will partner closely with data architects, analytics engineers, data scientists, business stakeholders, and platform engineering teams to deliver reliable, performance, secure, and cost-efficient data solutions. This role is ideal for an engineer with solid hands-on depth in Azure Data Factory, Azure Synapse Analytics and/or Databricks, and modern Lakehouse patterns, who is comfortable leading migration programs (e.g., Informatica-to-ADF, on-prem warehouse-to-cloud), mentoring mid-level engineers, and shaping engineering standards across the team. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Pipeline Design & Development - Design and build robust, reusable, parameter-driven ingestion and transformation pipelines using Azure Data Factory, Synapse Pipelines, Data Bricks and/or Microsoft Fabric Data Factory - Implement medallion architecture (Bronze / Silver / Gold) on Azure Data Lake Storage Gen2 using Delta Lake, Parquet, and structured streaming patterns - Build performant ELT workflows that leverage pushdown to source systems (Synapse Dedicated SQL Pool, Azure SQL, Teradata) where appropriate - Develop and optimize PySpark notebooks and jobs on Azure Databricks or Synapse Spark - Data Modeling & Warehousing - Design dimensional models (Kimball star/snowflake) and data vault patterns for analytics consumption - Implement Slowly Changing Dimensions (Type 1/2/3), Change Data Capture, and late-arriving data patterns - Tune distributed SQL workloads in Synapse Dedicated SQL Pool / Fabric Warehouse, including distribution keys, partitioning, and clustered column store indexes - Platform Engineering & DevOps - Implement CI/CD for data pipelines using Azure DevOps (YAML pipelines, ARM/Bicep/Terraform) across Dev / SIT / UAT / Prod environments - Instrument pipelines with robust logging, auditing, and monitoring using Azure Monitor, Log Analytics, and KQL - Define and enforce coding standards, code review practices, branching strategies, and release management - Migration & Modernization - Lead or contribute to legacy-to-cloud migrations - e.g., Informatica PowerCenter to Azure Data Factory, on-premises Teradata / Oracle / SQL Server to Synapse or Fabric - Perform workload assessment, capacity planning, and cost modeling for target-state architectures - production incident response for critical pipelines You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Demonstrated experience in Data Bricks and PySpark - Production experience with one or more of: Azure Synapse Analytics (Dedicated and Serverless SQL Pools, Spark Pools) OR Azure Databricks (Delta Lake, Unity Catalog) OR Microsoft Fabric (Warehouse, Lakehouse, OneLake) - Experience with Azure Key Vault, Azure AD / Entra ID (including managed identities and service principals), and private networking (VNet integration, private endpoints) - Experience with monitoring and troubleshooting with Azure Monitor, Log Analytics, and KQL - Deep hands-on expertise with Azure Data Factory: pipelines, datasets, linked services, triggers, parameterization, mapping data flows, and all three Integration Runtime types (Azure, Self-hosted, SSIS) - Demonstrated working knowledge of Azure Data Lake Storage Gen2 (hierarchical namespace, RBAC + ACLs, lifecycle management, security) - Proficient in T-SQL; familiarity with Spark SQL, KQL, PowerShell, and Bash shell scripting - Advanced SQL - window functions, CTEs, query optimization, execution plan analysis, performance tuning - Demonstrated Python for data engineering - pandas, PySpark, REST API integration, unit testing (pytest) - Willing/able to travel approximately 10% of the time as business needs dictate (occasional travel to Springfield, IL two to three times per year) Preferred Qualifications: - 5+ years of data warehouse development experience - 5+ years of data modeling experience using ERWIN or similar tools - 2+ years of experience with Azure Data Factory and Snowflake - Medicaid Domain Knowledge *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Sr. PBM Client Implementation Project Manager - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2374327 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum is working to create the health care system of tomorrow. We are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we are doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to Optum, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Manage the entire client on - boarding project for implementation, main contact for the client - Conduct the client benefit discussions with all parties and ensure client sign - off for their benefit intent forms - Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks - Coordinate formulary / specialty disruption analysis to impacted membership - Work with Operations, and Functional leaders to proactively identify implementation issues and drive their resolution - Develop and present presentations for new business customer finalist presentations with Sales - Facilitate meetings at various levels of the organization, including management weekly reviews - Monitor, track and report implementation status and performance, internally and the client - Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership - Manages the implementation of pharmacy benefit plans for all direct business market types - Ensure accuracy of plan updates and missed deliverables from all teams - Manage pre - implementation audits with the audit department and the client - Ability to mentor other team members within Implementation - 20 - 25% travel You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years of experience in Pharmacy Benefit Management - 2+ years in a Client Facing role - 2+ years of Implementation project management experience or account management new or existing client implementations - Proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook - manage email / Excel - input data and run reports / PowerPoint - create and edit presentations / Word - create and edit documents) - Solid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win - win solutions - Proven ability to present to all levels of management and audiences - Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives - Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment Preferred Qualifications: - PMP Certification - Certified Pharmacy Technician - Experience managing complex projects with various stakeholders - Proficiency with Microsoft Project *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Senior Field Account Manager - Remote
OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2370650 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The Sr. Field Account Manager is responsible for supporting service and engagement with customers to further the relationship with UMR. The role will be responsible for educating customers on their benefit plans, wellness resources, and communicating various administrative/service-related changes to the customer (i.e., network or pharmacy preferred drug changes). A solid focus of this role will be coordinating with internal stakeholders and teams to address customer and member service issues. The Sr. Field Account Manager will also be responsible for conducting enrollment meetings and wellness fairs. This role also includes facilitating the relationship between the customer and internal service teams and providing education on the correct service escalation paths for our customers. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Support the service experience of customers at the field level by working with the UMR Operations Team and other matrix partners as required to ensure issues are resolved promptly and accurately meeting the customers' expectations - Develop and maintain solid relationship with internal to manage customer service experience - Fully accountable for supporting the Strategic Account Executive (SAE) in facilitating resolution of all elevated customer service requests by working with the Operations Team, and conducting customer consultations as required - Facilitate customer meetings with the Operations Team regularly to keep abreast of any escalating issues and service trends - Train customers on web services and reporting - Maintain and provide updates to the SAE on customer service trends, reporting usage, wellness initiatives, and improvement opportunities, etc. - Participate/support new business and finalist presentations to represent service experience, or coordinate attendees from other service-related areas - Establish and maintain solid and appropriate relationships with customers to maintain persistency - Establish and maintain Broker/Consultant relationship as needed, but primarily with customer - Coordinate ordering of enrollment materials/directories for customers - Coordinate resolution of pre-implementation service and eligibility issues with Implementation Team - Coordinate implementation activities - Conduct enrollment meetings and customer sponsored health fairs for assigned customers - Demonstrate a high level of healthcare industry knowledge as well as the customers' specific industry - Perform other assignments and responsibilities as required by management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Insurance license as required by law within 90 days of hire - 2+ years of work experience in a client-facing service role - Proficient in Microsoft Office and other virtual productivity tools - Proven excellent oral and written communication skills - Demonstrated superior presentation skills in both small and large group settings - Demonstrated solid interpersonal skills with the ability to communicate and influence internal business partners - Demonstrated advanced analytical and problem-solving skills - Ability to travel as required (approximately 20%) - Valid Driver's License Preferred Qualifications: - 3+ years of health care industry experience - Experience working with Labor & Trust or Taft-Hartley health and welfare funds - Human Resources or Medical Benefits experience *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $55 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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