This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Manager is looking to engage 2-3 entry level contingent workers to serve as Remote I 9 Section 2 Verifiers for Company. These individuals will be trained to virtually complete and verify Section 2 of Form I 9 for new U.S. hires by conducting employment eligibility document reviews via Microsoft Teams. This role provides one of the first live touchpoints for new hires, ensuring a welcoming experience while accurately completing Section 2 and supporting Company E Verify obligations. - Conduct scheduled video-based document reviews via Microsoft Teams with new hires within required legal timeframes. - Examine original identity and work authorization documents presented by employees, confirming they appear genuine and relate to the individual. - Accurately record document details and complete Section 2 in Company systems (e.g., Workday and/or designated I 9 platforms), following standard operating procedures. - Ensure all Section 2 verifications align with USCIS, DHS, and E Verify requirements, including use of acceptable documents and photo requirements where applicable. - Follow standard work, checklists, and quality controls to minimize errors, late completions, and rework. - Flag discrepancies, incomplete information, or potential issues and escalate according to defined workflows. - Provide a welcoming, professional, and empathetic first impression of Company, explaining the I 9 process in clear, plain language. - Guide new hires through what to expect in the session, the types of documents required, and next steps if follow up is needed. - Manage appointment schedules, reminders, and follow ups to help new hires complete their verification on time. - Partner closely with Talent Acquisition, People Services, and Onboarding teams when questions or complex scenarios arise. - Work from a remote/virtual environment, managing a steady queue of Teams appointments and related system work. - Adhere to defined SLAs, productivity, and quality targets (e.g., handle time, error rates, on time completion). - Protect confidential and sensitive personal information, strictly following Company data privacy and information security standards. Qualifications - Education/Experience: High school diploma or GED required. - Demonstrated attention to detail, with a track record of following structured processes and checklists. - Strong verbal and written communication skills, with the ability to explain policies simply and respectfully. - Comfortable using Microsoft Teams and other collaboration tools in a virtual setting. - Proven ability to work independently in a remote environment, managing time and priorities effectively. Preferred Experience - Experience with Form I 9, E Verify, or employment eligibility verification in the U.S. - Familiarity with HR systems (e.g., Workday or similar HRIS) and/or case management tools. - Background in high volume, service-oriented environments (shared services, call centers, or onboarding teams). Skills & Competencies - Process oriented: Follows standard work precisely; comfortable with checklists and documentation. - Strong attention to detail: Catches discrepancies and errors; double-checks work before completion. - Personable and empathetic: Creates a welcoming, supportive environment for new hires; handles sensitive situations with care. - Customer-focused: Balances compliance with a positive new hire experience. - Confidentiality & integrity: Handles personal data and identity documents with discretion and professionalism.

👋 About Olly Olly Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we’re blending technology and real-world expertise to empower businesses across the U.S. like never before. We believe small businesses are the backbone of our economy. That’s why we’re on a mission to provide them with tools, strategies and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle. The Olly Olly platform complements our hands-on service perfectly: it’s no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best. 🌎 Our Vision We aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency and we’ve already helped thousands of clients succeed. Now, we’re embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we’re creating affordable solutions that give business owners peace of mind while driving measurable success. 🫵 Why We Need You As a Client Onboarding Specialist, you’ll be the first point of contact for newly onboarded clients at Olly Olly. You’ll manage website building projects for small business clients, collaborating with a close-knit team of creatives, strategists, and tech specialists. Success in this role means laying a strong foundation for the client’s entire journey with us. It’s all about setting them up for long-term success! 🚀 The Impact You’ll Have Onboarding Management: - Coordinate multiple website building projects for clients. - Conduct intake calls to understand branding, marketing goals, and unique value propositions. - Maintain detailed project documentation in internal systems (notes, status reports, feedback, and approvals). - Assign tasks across departments (SEO, Copywriting, Graphic Design, Development). - Review websites independently and with clients before launching. - Ensure smooth transitions by scheduling go-lives and introducing clients to Account Managers. - Drive innovation and service development with cross-functional teams. Client Relations: - Maintain regular client communication via phone and email to ensure timely delivery and manage expectations. - Provide best-in-class customer service and gather feedback to improve client experience and satisfaction. ✅ What We Really Need From You - 3+ years in a customer success, client onboarding or similar B2B role - Familiarity with digital marketing products and services - Ability to build and nurture collaborative partnerships with clients and internal teams - Strong organizational skills with the ability to handle competing priorities ➕ What Would Be Big Pluses - Bachelor’s Degree or equivalent combination of education, training, and experience. - Experience with Google Suite (Gmail, Calendar, Sheets, Meet, etc.) 🌟 What You’ll Love About Working at Olly Olly - Base salary + monthly bonus based on performance - Remote position — applicants must reside in North Carolina. - Candidates located within driving distance of our office who are open to occasional in-person collaboration are strongly preferred. - Schedule: Monday-Friday, 8AM-5PM EST - Medical, Dental, and Vision insurance - 401(k) Retirement Plan - Growth-oriented culture: Join an inclusive, international and innovative team where your contributions make a tangible difference. 💡 Why Choose Us? Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies and solutions will directly impact the success of small businesses. And our own growth! Let’s shape the future of small business growth together! Apply now to join a team that’s as committed as they are supportive of each other. 🌈 Diversity and Inclusion at Olly Olly At Olly Olly, we celebrate differences in background, culture, abilities and perspectives because diversity drives innovation and creativity. Your voice matters here, it really does! And your unique perspective will help us shape the future of small business growth.

Salary*: $60,000 - $70,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as: - Excellent health/dental benefits from BCBS and Ameritas - See into the future with our luxurious VSP vision benefits - Prepare for the long-haul courtesy of our 401k with company matching - 10 days' vacation, 7 days sick time - Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. We are seeking a detail-oriented and adaptable Onboarding Engineer to support the successful integration of clients into our Managed Services offering. This role plays a key part in facilitating smooth transitions, ensuring alignment with organizational standards, and maintaining a high level of quality throughout the onboarding lifecycle. Key Responsibilities: - Act as a technical point of contact during onboarding. Ensure onboarding tasks and milestones are completed within defined timelines, communicating blockers, and driving resolutions. - Participate in internal and external meetings to coordinate onboarding activities, provide updates, and answer questions. - Collaborate with cross-functional teams to promote client satisfaction and address evolving needs. - Contribute to quality assurance efforts by reviewing configurations, deployments, and documentation to ensure baselines are met and issues are identified proactively. - Identify areas for procedural enhancement and contribute to scalable, repeatable onboarding workflows and knowledge documentation. Required Qualifications: - Familiarity with Azure environments and associated services. - Strong communication skills and ability to work effectively with technical and non-technical stakeholders. - Experience working in a client-facing or service delivery role. - Comfortable navigating evolving priorities and working across teams to support continuous improvement. Success Metrics - Onboarding milestones delivered on schedule - Positive client satisfaction scores post-onboarding - Fewer escalations due to miscommunication or process breakdowns - Contributions to process documentation and continuous improvement initiatives Desired Qualifications Microsoft Certificates - AZ-104 - SC-300 - SC-400 Technology Experience - Microsoft 365 - Compliance Administration - AIP, DLP, Data lifecycle management, etc. - Teams Administration - Exchange Administration - SharePoint Administration - Security Administration - Intune - Azure Technology - AD Connect - Recovery Services - Virtual Machine - Management, monitoring, and troubleshooting. - AVD - Networking Services - Conditional Access - Azure AD - Azure Data and Analytic Services - Active Directory Domain Services - Active Directory Federation Services - Power Automate - Certificate management and renewals Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are — in their homes and communities — to improve access, close care gaps, and reduce avoidable utilization. As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical, administrative, and remote teams. Job Summary The Schedule Coordinator– Healthcare focuses on coordinating patient appointments with medical staff, confirming visits, and ensuring patients have access to necessary transportation. This role manages schedules for remote healthcare providers and supports patients through timely communication, reminders, and logistical assistance. The Dispatcher ensures smooth operations, high patient satisfaction, and accurate record-keeping in a fully virtual environment. Strong organizational, communication, and problem-solving skills are essential. Core Responsibilities - Schedule and coordinate patient appointments with medical staff, including preventive visits, screenings, and consultations. - Confirm upcoming appointments with patients via phone, email, or text, ensuring understanding of time, location, and preparation requirements. - Coordinate transportation for patients when needed, including arranging rides or providing guidance on available services. - Monitor schedules in real-time and adjust for cancellations, delays, or conflicts. - Maintain accurate digital records of appointments, confirmations, and patient communications in scheduling software. - Communicate updates and instructions to both patients and medical staff promptly. - Track scheduling metrics, including appointment confirmations, cancellations, and no-show rates. - Collaborate with clinical teams, care coordinators, and management to optimize patient flow and service delivery. - Ensure compliance with HIPAA and other healthcare privacy regulations. - Provide support for scheduling and communication platforms used by staff and patients. Qualifications - High school diploma or equivalent required; associate degree preferred. - 1-3 years of experience in healthcare scheduling, patient coordination, or dispatch preferred. - Strong organizational, multitasking, and problem-solving skills. - Excellent verbal and written communication skills, with empathy for patients. - Comfort using scheduling platforms, Microsoft Teams, email, and digital communication tools. - Ability to coordinate transportation logistics and provide patient support. - Self-motivated, detail-oriented, and able to work independently in a remote environment. - No specific licenses required, though prior healthcare experience is highly preferred. Physical Requirements - Ability to work at a computer for extended periods. - Ability to communicate clearly via phone, email, or video platforms.