👋 About Olly Olly Ready to roll up your sleeves and help transform local marketing forever? At Olly Olly, we’re blending technology and real-world expertise to empower businesses across the U.S. like never before. We believe small businesses are the backbone of our economy. That’s why we’re on a mission to provide them with tools, strategies and insights that help them rank higher, generate high-quality leads, get calls and reviews, and, above all, grow sustainably, without the hassle. The Olly Olly platform complements our hands-on service perfectly: it’s no-nonsense, easy-to-use software that helps local businesses streamline operations and contact management, drive leads, stabilize cash flow and maximize revenue with minimal effort, so they can reclaim their time to focus on what they do best. 🌎 Our Vision We aim to be the ultimate all-in-one platform for small business growth, allowing owners to manage every part of their business efficiently and effortlessly. Our journey began as an agency and we’ve already helped thousands of clients succeed. Now, we’re embracing an exciting new chapter: becoming a SaaS-first company. By combining hard-earned human expertise with AI and automation, we’re creating affordable solutions that give business owners peace of mind while driving measurable success. 🫵 Why We Need You As a Client Onboarding Specialist, you’ll be the first point of contact for newly onboarded clients at Olly Olly. You’ll manage website building projects for small business clients, collaborating with a close-knit team of creatives, strategists, and tech specialists. Success in this role means laying a strong foundation for the client’s entire journey with us. It’s all about setting them up for long-term success! 🚀 The Impact You’ll Have Onboarding Management: - Coordinate multiple website building projects for clients. - Conduct intake calls to understand branding, marketing goals, and unique value propositions. - Maintain detailed project documentation in internal systems (notes, status reports, feedback, and approvals). - Assign tasks across departments (SEO, Copywriting, Graphic Design, Development). - Review websites independently and with clients before launching. - Ensure smooth transitions by scheduling go-lives and introducing clients to Account Managers. - Drive innovation and service development with cross-functional teams. Client Relations: - Maintain regular client communication via phone and email to ensure timely delivery and manage expectations. - Provide best-in-class customer service and gather feedback to improve client experience and satisfaction. ✅ What We Really Need From You - 3+ years in a customer success, client onboarding or similar B2B role - Familiarity with digital marketing products and services - Ability to build and nurture collaborative partnerships with clients and internal teams - Strong organizational skills with the ability to handle competing priorities ➕ What Would Be Big Pluses - Bachelor’s Degree or equivalent combination of education, training, and experience. - Experience with Google Suite (Gmail, Calendar, Sheets, Meet, etc.) 🌟 What You’ll Love About Working at Olly Olly - Base salary + monthly bonus based on performance - Remote position — applicants must reside in North Carolina. - Candidates located within driving distance of our office who are open to occasional in-person collaboration are strongly preferred. - Schedule: Monday-Friday, 8AM-5PM EST - Medical, Dental, and Vision insurance - 401(k) Retirement Plan - Growth-oriented culture: Join an inclusive, international and innovative team where your contributions make a tangible difference. 💡 Why Choose Us? Join us during this pivotal transition as we transform from an agency to a human-centric SaaS provider. Your ideas, strategies and solutions will directly impact the success of small businesses. And our own growth! Let’s shape the future of small business growth together! Apply now to join a team that’s as committed as they are supportive of each other. 🌈 Diversity and Inclusion at Olly Olly At Olly Olly, we celebrate differences in background, culture, abilities and perspectives because diversity drives innovation and creativity. Your voice matters here, it really does! And your unique perspective will help us shape the future of small business growth.

Salary*: $60,000 - $70,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as: - Excellent health/dental benefits from BCBS and Ameritas - See into the future with our luxurious VSP vision benefits - Prepare for the long-haul courtesy of our 401k with company matching - 10 days' vacation, 7 days sick time - Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. We are seeking a detail-oriented and adaptable Onboarding Engineer to support the successful integration of clients into our Managed Services offering. This role plays a key part in facilitating smooth transitions, ensuring alignment with organizational standards, and maintaining a high level of quality throughout the onboarding lifecycle. Key Responsibilities: - Act as a technical point of contact during onboarding. Ensure onboarding tasks and milestones are completed within defined timelines, communicating blockers, and driving resolutions. - Participate in internal and external meetings to coordinate onboarding activities, provide updates, and answer questions. - Collaborate with cross-functional teams to promote client satisfaction and address evolving needs. - Contribute to quality assurance efforts by reviewing configurations, deployments, and documentation to ensure baselines are met and issues are identified proactively. - Identify areas for procedural enhancement and contribute to scalable, repeatable onboarding workflows and knowledge documentation. Required Qualifications: - Familiarity with Azure environments and associated services. - Strong communication skills and ability to work effectively with technical and non-technical stakeholders. - Experience working in a client-facing or service delivery role. - Comfortable navigating evolving priorities and working across teams to support continuous improvement. Success Metrics - Onboarding milestones delivered on schedule - Positive client satisfaction scores post-onboarding - Fewer escalations due to miscommunication or process breakdowns - Contributions to process documentation and continuous improvement initiatives Desired Qualifications Microsoft Certificates - AZ-104 - SC-300 - SC-400 Technology Experience - Microsoft 365 - Compliance Administration - AIP, DLP, Data lifecycle management, etc. - Teams Administration - Exchange Administration - SharePoint Administration - Security Administration - Intune - Azure Technology - AD Connect - Recovery Services - Virtual Machine - Management, monitoring, and troubleshooting. - AVD - Networking Services - Conditional Access - Azure AD - Azure Data and Analytic Services - Active Directory Domain Services - Active Directory Federation Services - Power Automate - Certificate management and renewals Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are — in their homes and communities — to improve access, close care gaps, and reduce avoidable utilization. As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical, administrative, and remote teams. Job Summary The Schedule Coordinator– Healthcare focuses on coordinating patient appointments with medical staff, confirming visits, and ensuring patients have access to necessary transportation. This role manages schedules for remote healthcare providers and supports patients through timely communication, reminders, and logistical assistance. The Dispatcher ensures smooth operations, high patient satisfaction, and accurate record-keeping in a fully virtual environment. Strong organizational, communication, and problem-solving skills are essential. Core Responsibilities - Schedule and coordinate patient appointments with medical staff, including preventive visits, screenings, and consultations. - Confirm upcoming appointments with patients via phone, email, or text, ensuring understanding of time, location, and preparation requirements. - Coordinate transportation for patients when needed, including arranging rides or providing guidance on available services. - Monitor schedules in real-time and adjust for cancellations, delays, or conflicts. - Maintain accurate digital records of appointments, confirmations, and patient communications in scheduling software. - Communicate updates and instructions to both patients and medical staff promptly. - Track scheduling metrics, including appointment confirmations, cancellations, and no-show rates. - Collaborate with clinical teams, care coordinators, and management to optimize patient flow and service delivery. - Ensure compliance with HIPAA and other healthcare privacy regulations. - Provide support for scheduling and communication platforms used by staff and patients. Qualifications - High school diploma or equivalent required; associate degree preferred. - 1-3 years of experience in healthcare scheduling, patient coordination, or dispatch preferred. - Strong organizational, multitasking, and problem-solving skills. - Excellent verbal and written communication skills, with empathy for patients. - Comfort using scheduling platforms, Microsoft Teams, email, and digital communication tools. - Ability to coordinate transportation logistics and provide patient support. - Self-motivated, detail-oriented, and able to work independently in a remote environment. - No specific licenses required, though prior healthcare experience is highly preferred. Physical Requirements - Ability to work at a computer for extended periods. - Ability to communicate clearly via phone, email, or video platforms.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description In this role, you will be responsible for onboarding all new restaurant customers to the Sauce platform, ensuring a successful and efficient setup. You will work with restaurant customers to make sure strong processes are built out and implemented early on. You'll work very closely with the Sales & Customer Success teams that are in the field and often need help on the spot with our biggest restaurant customers to ensure their onboarding experience goes smoothly as well. As you grow in this role, you’ll be proactively reaching out to restaurant owners throughout their onboarding cycle, helping them learn about and understand the software and platform, setting expectations early and often, and most importantly, working to help them receive more and more orders! You'll report directly to the Onboarding Team Lead. During your shift, you'll work mainly on Hubspot, Slack, the Sauce Dashboard, and Google My Business (GMB) & Reserve by Google. Communication & attendance are super important in this role! Shift available: Monday-Friday, 9 Hour Shift (8 Hours + 1 Hour Lunch) 10AM - 7PM EST What You’ll Do: - Proactively reach out to restaurant customers to get them live on the Sauce platform using the onboarding checklist - Stay connected and be in the know with your customers to anticipate their needs as they happen - Stay and work in an organized manner to help stay on top of issues that arise - Receive and assist live help requests from Customer Success and/or Sales - Upload links on different platforms like Wordpress, Go Daddy, Square, etc - Communicate constantly with Customer Success and/or Sales to remain in the know of who they are working with and who may be coming on board soon - Daily Google support - Stay organized with your Hubspot Onboarding (OB) ticket board Qualifications - Strong B2B communication skills - Confident speaking with other business owners or leaders - Some sales experience preferred - English-speaking; bilingual (English + Spanish) is a plus - Hard worker, quick learner, and organized - Ability to work quickly and efficiently - Previous experience working with restaurant industry owners and managers is a big plus - Experience working on Hubspot, Aircall, and/or Slack is a big plus Requirements - Private working space with a steady internet connection - Computer or laptop - Keyboard and mouse, working webcam, and headset with a microphone - Primary 24” computer monitor - Additional 24” computer monitor (preferred) Benefits - Strong & Competitive Compensation Package - Flexible Work Environment - 5 Days Paid Sick Days - 15 Paid Personal/Vacation Days