Premier Staffing Solution

Natural Gas Systems Training Designer -    Remote, US Job ID#: 3780 Category: Manufacturing Position Type Contractor (W-2) Job Description The Natural Gas Systems Training Designer is responsible for designing, developing, and maintaining high‑quality training programs that support the safe and compliant operation of natural gas transmission and distribution systems. This fully remote role focuses on translating complex field operations, regulatory requirements, and best practices into effective learning solutions for craft, technician, and apprentice personnel. The ideal candidate has hands‑on experience with natural gas systems and a strong background in instructional design for technical or industrial audiences. Key Responsibilities - Design and develop technical training programs covering natural gas regulation, metering, odorization, and control systems used in transmission and distribution environments. - Create instructional content related to the installation, operation, testing, maintenance, and troubleshooting of regulator stations, metering stations, and associated equipment, including Town Border Stations (TBS) and District Regulator Stations (DRS). - Develop training materials addressing meter types and instrumentation, including positive displacement meters, rotary meters, orifice meters, correctors, gauges, recorders, and remote operating controllers (ROC). - Translate field procedures, safety practices, and regulatory requirements into clear learning objectives, lesson plans, assessments, job aids, and reference materials. - Incorporate system safety, compliance, and risk‑mitigation concepts into training, including pressure testing, leak detection, bypass operations, odorization, and emergency response procedures. - Partner with subject matter experts, operations, and compliance teams to validate technical accuracy and ensure training aligns with current standards, procedures, and regulations. - Support multiple training delivery methods, including instructor‑led, virtual instructor‑led, self‑paced eLearning, and blended learning solutions. Job Requirements Required Qualifications - Demonstrated experience working with natural gas transmission or distribution systems, such as regulators, meters, odorization systems, or control valves. - Experience designing or delivering technical training for craft, technician, or industrial audiences. - Strong understanding of field operations, maintenance practices, and safety considerations in natural gas environments. - Ability to translate complex technical information into clear, effective training content. - Experience working independently in a remote role, managing priorities and meeting deadlines. Preferred Qualifications - Background as a gas technician, operator, supervisor, or engineer with transition into training or instructional design. - Familiarity with instructional design methodologies (e.g., ADDIE, competency‑based training). - Experience developing training for regulated environments (utilities, energy, industrial operations). Work Environment - Fully remote position - Occasional travel may be required for field observation, validation, or stakeholder collaboration - Standard business hours with flexibility based on project needs

Role Description We are seeking a Senior Identity and Access Management (IAM) Architect with deep expertise in Ping Identity solutions and cloud-based architecture. This role combines both design and hands-on development, supporting the delivery of scalable and secure identity solutions. The ideal candidate will have strong experience in Customer Identity and Access Management (CIAM) and the ability to lead complex integrations across enterprise and partner applications. Location: Remote (U.S. or Canada) Key Responsibilities - Design and implement IAM solutions using Ping Identity technologies, including: - PingFederate - PingDirectory - PingOne - Develop and support CIAM integrations for third-party and partner applications - Implement and manage OIDC/OAuth authentication and token exchange mechanisms - Architect and deploy scalable cloud solutions using services such as: - AWS Lambda - Kafka - OpenSearch - Infrastructure-as-Code tools (e.g., Terraform) - Collaborate on workflows and integrations involving multi-factor authentication (MFA) and identity orchestration tools - Ensure system performance, scalability, security, and monitoring using cloud-native tools - Provide technical leadership and guidance while contributing hands-on to development efforts - Work independently to deliver high-quality IAM solutions in a fast-paced environment Qualifications - Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) - Extensive experience in Identity and Access Management (IAM) and CIAM implementations Requirements - Strong hands-on experience with: - PingFederate, PingDirectory, and PingOne - Deep understanding of: - OIDC/OAuth protocols and token-based authentication - Experience with cloud platforms, particularly AWS - Proficiency with automation and infrastructure tools (e.g., Terraform) - Experience designing and implementing end-to-end IAM solutions - Strong problem-solving, communication, and collaboration skills Preferred Qualifications - Experience with identity orchestration tools (e.g., PingOne DaVinci or similar platforms) - Familiarity with adaptive authentication and risk-based access controls - Experience with managed IAM services or hosted identity environments Work Environment - Fully remote role with collaboration across distributed teams - Combination of solution design and hands-on development work - Opportunity to work on complex, enterprise-scale IAM projects

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description - Develop instructor guides and participant materials for new training supporting call center agents and team leads - Create clear, easy-to-understand documentation for the Knowledge Base - Conduct interviews, observations, and process analysis to identify efficient methods for performing job functions - Document system and tool usage required for agents' daily tasks - Improve agent performance through: - Process documentation - Work instructions - Classroom training - eLearning modules - Job aids - Knowledge articles - Translate complex technical concepts into accessible text and visuals - Apply instructional design methodologies (ADDIE, SAM, etc.) - Participate in calibrations, call listening, agent shadowing, and metric reviews to identify training gaps - Lead training initiatives focused on performance improvement and behavioral change - Build and maintain documentation within the knowledge management system - Develop evaluation strategies (3 levels) for all learning deliverables - Create project plans, gather feedback, facilitate pilot reviews, and implement revisions Qualifications - Articulate Storyline - Rise 360 - Strong written and verbal communication - Ability to work independently with minimal supervision Requirements - NSAT (Customer Satisfaction) - Customer service KPIs - Call duration and agent efficiency metrics Workload & Expectations - Approximately 90% development work (eLearning, ILT, microlearning, infographics, job aids) - Handles 1–3 deliverables at a time - Fast‑paced environment Interview Process - Conducted via Microsoft Teams - Candidates must provide work samples (non‑negotiable) - Samples provided before the interview are preferred Work Model - Role is most likely remote - Max bill rate: $55/hr

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Manager is looking to engage 2-3 entry level contingent workers to serve as Remote I 9 Section 2 Verifiers for Company. These individuals will be trained to virtually complete and verify Section 2 of Form I 9 for new U.S. hires by conducting employment eligibility document reviews via Microsoft Teams. This role provides one of the first live touchpoints for new hires, ensuring a welcoming experience while accurately completing Section 2 and supporting Company E Verify obligations. - Conduct scheduled video-based document reviews via Microsoft Teams with new hires within required legal timeframes. - Examine original identity and work authorization documents presented by employees, confirming they appear genuine and relate to the individual. - Accurately record document details and complete Section 2 in Company systems (e.g., Workday and/or designated I 9 platforms), following standard operating procedures. - Ensure all Section 2 verifications align with USCIS, DHS, and E Verify requirements, including use of acceptable documents and photo requirements where applicable. - Follow standard work, checklists, and quality controls to minimize errors, late completions, and rework. - Flag discrepancies, incomplete information, or potential issues and escalate according to defined workflows. - Provide a welcoming, professional, and empathetic first impression of Company, explaining the I 9 process in clear, plain language. - Guide new hires through what to expect in the session, the types of documents required, and next steps if follow up is needed. - Manage appointment schedules, reminders, and follow ups to help new hires complete their verification on time. - Partner closely with Talent Acquisition, People Services, and Onboarding teams when questions or complex scenarios arise. - Work from a remote/virtual environment, managing a steady queue of Teams appointments and related system work. - Adhere to defined SLAs, productivity, and quality targets (e.g., handle time, error rates, on time completion). - Protect confidential and sensitive personal information, strictly following Company data privacy and information security standards. Qualifications - Education/Experience: High school diploma or GED required. - Demonstrated attention to detail, with a track record of following structured processes and checklists. - Strong verbal and written communication skills, with the ability to explain policies simply and respectfully. - Comfortable using Microsoft Teams and other collaboration tools in a virtual setting. - Proven ability to work independently in a remote environment, managing time and priorities effectively. Preferred Experience - Experience with Form I 9, E Verify, or employment eligibility verification in the U.S. - Familiarity with HR systems (e.g., Workday or similar HRIS) and/or case management tools. - Background in high volume, service-oriented environments (shared services, call centers, or onboarding teams). Skills & Competencies - Process oriented: Follows standard work precisely; comfortable with checklists and documentation. - Strong attention to detail: Catches discrepancies and errors; double-checks work before completion. - Personable and empathetic: Creates a welcoming, supportive environment for new hires; handles sensitive situations with care. - Customer-focused: Balances compliance with a positive new hire experience. - Confidentiality & integrity: Handles personal data and identity documents with discretion and professionalism.