This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers the opportunity to lead the design and implementation of scalable, secure, and high-performing Salesforce solutions that directly impact business operations. You will work across multiple Salesforce clouds, integrating complex systems and defining enterprise-level architectures that align with strategic objectives. The position combines hands-on development with strategic planning, mentoring junior architects, and contributing to reusable frameworks and best practices. You will collaborate with clients to understand their processes, data, and technology landscape, translating business requirements into robust Salesforce solutions. This is a high-impact role for someone passionate about innovation, enterprise architecture, and delivering excellence in cloud solutions. Exposure to a variety of clients and industry verticals provides a dynamic and growth-oriented environment. - Design, implement, and maintain scalable and secure Salesforce solutions across multiple clouds. - Define data models, security frameworks, and integration architectures to meet business requirements. - Collaborate with internal and external clients to create holistic views of their strategy, processes, and technology assets. - Contribute to internal architecture standards, reusable assets, and accelerators to improve efficiency. - Mentor and guide architects and developers through communities of practice, architecture reviews, and knowledge-sharing sessions. - Participate in technical pre-sales, solution scoping, and requirement gathering for enterprise-level projects. - Ensure solutions align with best practices for enterprise architecture, integration, and data management. Qualifications - Bachelor’s degree or equivalent combination of education and experience. - 8+ years of experience in Salesforce development and architecture, with deep knowledge of Salesforce products, features, and enterprise implementation. - Hands-on expertise in data modeling, security, integration tools, and techniques (e.g., MuleSoft, Salesforce Omni Studio). - Strong analytical, problem-solving, and technical leadership skills. - Ability to translate complex business requirements into effective Salesforce solutions. - Experience mentoring teams and providing thought leadership in architecture and solution delivery. - Excellent communication and collaboration skills for working with clients and cross-functional teams. Requirements - Bachelor’s degree or equivalent combination of education and experience. - 8+ years of experience in Salesforce development and architecture, with deep knowledge of Salesforce products, features, and enterprise implementation. - Hands-on expertise in data modeling, security, integration tools, and techniques (e.g., MuleSoft, Salesforce Omni Studio). - Strong analytical, problem-solving, and technical leadership skills. - Ability to translate complex business requirements into effective Salesforce solutions. - Experience mentoring teams and providing thought leadership in architecture and solution delivery. - Excellent communication and collaboration skills for working with clients and cross-functional teams. Benefits - Competitive salary and compensation package based on experience. - Opportunities for professional growth and skill development. - Exposure to diverse clients and industry verticals. - Participation in strategic, high-impact enterprise projects. - Flexible and collaborative remote work environment.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Solutions Engineer at Cypress, you will be responsible for owning the technical success of both net new and expansion opportunities, as well as the long-term value realization of the accounts you support. You will partner closely with Account Executives and Account Managers to guide customers from early qualification and discovery through deal close, adoption, and expansion. You’ll be accountable for the quality of deals you help close and the durability of the value delivered post-sale. This role is designed for someone who is excited to: - Own outcomes and set strategy - Progress business-level conversations with deep technical credibility and understanding of prospect motivations - Operate with autonomy, judgment, and velocity in a small, highly visible team What You’ll Do - Own Technical Success Across the Customer Lifecycle - Own technical success end-to-end across the customer lifecycle, from discovery through expansion - Lead the technical strategy and execution for the opportunities and accounts you support - Lead technical discovery to inform deal strategy, ensure solutions are viable and adoptable, and identify risks early - Design and deliver customized demos, solution workshops, and technical evaluations (POCs/trials) with clear success criteria - Act as a strong customer and prospect advocate, driving momentum, responsiveness, and internal alignment to deliver outcomes - Drive Revenue Outcomes (Net New + Expansion) - Partner with AEs on net new deals, owning the technical motion from discovery through close and driving opportunities forward with clarity and momentum - Support expansion opportunities by identifying new use cases, products, and growth paths - Maintain continuity from pre-sale into post-sale to turn deals into durable, expandable revenue - Think and execute creatively, bringing differentiated solutions that resonate with customers and prospects - Operate as a Strategic Partner - Act as a trusted advisor to AEs and AMs, bringing credible technical and business presence to customer conversations - Know when to stay at the business-outcome level and when to go deep technically - Translate product knowledge into business outcomes, with strong follow-through and clear next steps - Help Build and Shape the Function - Set the bar for Technical Solutions Consulting at Cypress by contributing to playbooks, demo standards, and validation frameworks - Act as a go-to resource for specific product areas while remaining a generalist across the platform - Own the feedback loop with Product and Engineering using real customer usage and deal learnings What Success Looks Like - Deals you support close more predictably, with measurable impact on net new ARR, expansion ARR, and retention - Customers you support adopt successfully, expand over time, and become product advocates who advance in QA maturity - Strong demo-to-next-step conversion and technical validation success rates Qualifications - 3+ years in a Solutions Engineer, Solutions Consultant, Sales Engineer, Solutions Architect, or equivalent customer-facing technical role - Strong technical foundation in JavaScript, modern web application architecture, testing workflows, and CI/CD pipelines - Ability to independently design, deliver, and adapt highly customized demos and technical conversations using clear, compelling storytelling - Sound judgment around when to simplify concepts versus when to go deep technically - Ability to manage multiple concurrent opportunities and accounts with strong ownership and prioritization - Excellent written and verbal communication skills Preferred Skills & Experience - Experience selling to developer or highly technical audiences - Familiarity with modern frontend frameworks (React, Angular, Vue) - Experience with tools such as Salesforce, Outreach, GitHub, CircleCI, or GitHub Actions - Experience in a high-growth SaaS environment Why This Role - High-impact, high-ownership position with visibility across Revenue and Product - Opportunity to help define how Solutions Consulting works at Cypress - Clear expectations and accountability - Direct influence on both deal outcomes and long-term customer value - Fully remote, collaborative culture with trust and autonomy Compensation - Base: $95,000 – $115,000 - Variable target (25%): $31,500 – $38,500 - Estimated OTE: $126,500 – $153,500 Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, and are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply! We are an inclusive employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. • Craft compelling technical demonstrations that clearly communicate our product's value proposition. • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. • Build self-service tools and documentation that empower customers to implement solutions independently. • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

• Translate business requirements into scalable technical solutions using the DigitalGenius platform • Configure workflows, integrations, and automation logic • Design and implement APIs and third-party integrations • Lead technical onboarding and implementation projects • Ensure timely and high-quality go-lives • Troubleshoot complex technical challenges across systems • Work closely with CSMs to align technical delivery with customer outcomes • Advise customers on best practices, scalability, and optimization • Support strategic expansions and advanced use cases • Provide structured feedback to Product based on customer needs • Identify feature gaps and contribute to roadmap discussions • Participate in beta testing and product validation initiatives • Continuously improve automation performance and AI accuracy • Proactively identify opportunities for process improvements • Contribute reusable assets, documentation, and internal best practices